OBJ ECTIVE

INTRODUCTION

Wh i ISO?
BACKGROUND
OF IS O 9001:2015
THE IS O 9000 FAMILY

• Sets out the concepts and principles

QUALITY MANAGEMENT
P RINCIP LES
CHANGES TO IS O 9001
INTRODUCTION TO
IS O 9001:2015
INTRODUCTION TO
IS O 9001:2015
INTRODUCTION TO
IS O 9001:2015
INTRODUCTION TO
IS O 9001:2015
INTRODUCTION TO
IS O 9001:2015

Oth er QMS re qu ire me n ts

INTRODUCTION TO
IS O 9001:2015
INTRODUCTION TO
IS O 9001:2015
QMS AP P ROACH

P roce s s a pproa ch with ove ra ll

focus on ris k-ba s e d thinkin
P ROCES S AP P ROACH
IS O 9001:2015
P ROCES S AP P ROACH
IS O 9001:2015
P LAN-DO-CHECK-ACT
CYCLE
RIS K-BAS ED THINKING
RIS K-BAS ED THINKING
RELATIONSHIP WITH OTHER
MANAGEMENT SYSTEM STANDARDS
THE S TRUCTURE OF
IS O 9001:2015 VS 2008 VERS ION
4 CONTEXT OF THE
ORGANIZATION

41
4 CONTEXT OF THE
ORGANIZATION
4 CONTEXT OF THE
ORGANIZATION
4 CONTEXT OF THE
ORGANIZATION
4 CONTEXT OF THE
ORGANIZATION
4 CONTEXT OF THE
ORGANIZATION
4 CONTEXT OF THE
ORGANIZATION
4 CONTEXT OF THE
ORGANIZATION
4 CONTEXT OF THE
ORGANIZATION
5 LEADERS HIP
5 LEADERS HIP
5 LEADERS HIP
5 LEADERS HIP
5 LEADERS HIP
5 LEADERS HIP
5 LEADERS HIP
5 LEADERS HIP
5 LEADERS HIP
6 P LANNING
6 P LANNING
6 P LANNING
6 P LANNING
6 P LANNING
6 P LANNING
6 P LANNING
6 P LANNING
7 S UP P ORT
7.1 7.1.1
712
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
7 S UP P ORT
8 OP ERATION
8.2.1
8.1 Ope ra tion pla nning 8.2.2
8 OP ERATION
8 OP ERATION