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Configuration Guide
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Revision: 1.1
Date: 10/14/2013
Cbeyond SIP Trunk Configuration Guide
Confidential Information
The information contained in this document is confidential and proprietary to tekVizion PVS, Inc. Its
purpose is to communicate the overall strategy of an Interoperability Test Plan used by tekVizion Labs.
This document is the property of, and is proprietary to tekVizion. It is not to be disclosed in whole or in
part without the express written authorization of tekVizion, shall not be duplicated or used, in whole or in
part, for any purpose other than to evaluate the proposed scope of testing under contemplation.
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Cbeyond SIP Trunk Configuration Guide
Table of Contents
1 Introduction ......................................................................................................................................................... 3
1.1 SIP Registration Method ......................................................................................................... 3
Table of Figures
Figure 1: Network Topology .......................................................................................................................... 4
Figure 2 Launch IP Office Manager .............................................................................................................. 6
Figure 3 LAN1 Settings ................................................................................................................................. 7
Figure 4 LAN1 Settings cont ......................................................................................................................... 8
Figure 5 LAN2 Settings ................................................................................................................................. 9
Figure 6 LAN2 Settings cont ....................................................................................................................... 10
Figure 7 LAN2 Settings cont ....................................................................................................................... 11
Figure 8 DNS Settings ................................................................................................................................ 12
Figure 9 System Telephony......................................................................................................................... 13
Figure 10 System Telephony Cont .............................................................................................................. 14
Figure 11 SIP Line ....................................................................................................................................... 15
Figure 12 SIP Line cont ............................................................................................................................... 16
Figure 13 SIP Line cont ............................................................................................................................... 17
Figure 14 SIP Line cont ............................................................................................................................... 18
Figure 15 SIP Line cont ............................................................................................................................... 19
Figure 16 Incoming Call Route ................................................................................................................... 20
Figure 17 Incoming Call Route cont ............................................................................................................ 21
Figure 18 Short Codes ................................................................................................................................ 22
Figure 19 SIP Option Timer......................................................................................................................... 23
Figure 20 Save Configuration ..................................................................................................................... 24
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Cbeyond SIP Trunk Configuration Guide
1 Introduction
This configuration guide describes how to configure an Avaya IP Office 8.1 for connectivity to the
Cbeyond SIP Trunking service. The deployment model covered in this application note is CPE to PSTN
via Cbeyond SIP Trunking.
Testing was performed by Tekvizion Labs, an independent testing and certification facility, in accordance
to Cbeyond’s SIP Trunk Validation Test Plan. Key features verified are:
The configuration of Avaya IP Office detailed in this document is based on a lab environment with a
simple dial-plan used to ensure proper interoperability between Cbeyond’s SIP network and Avaya IP
Office. The configuration described in this document details the critical commands to have enabled for
interoperability to be successful.
This Application Note details the configuration used for connectivity to the CBEYOND Service. This
document serves as guidance for the integration, but does not guarantee interoperability for every use
case or release combinations.
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2 Network Topology
PSTN 2
PSTN Network
PSTN 1
Cbeyond
Service Provider
Avaya IP Office
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3 System Components
3.1 Hardware Components
• Avaya IP Office 500
• Avaya 5410 Digital Phones
• Cisco Router
3.3 Features
3.3.1 Features Supported
• RFC 3261 support
• Calling number presentation / restriction
• Call transfer (attended and unattended)
• Call hold and resume
• Call forwarding
3.4 Caveats
• Caller ID for call forwarding scenarios. Test cases 4.1 and 4.4. With PAI set to “Use Internal
Data” under SIP URI of SIP Line in Avaya IP office which is the setup for entire test
between Avaya IP Office and Cbeyond, IP Office user’s 10 digits DID number is displayed
on the forward-to destination PSTN phone. If we set the PAI to “None”, the only difference
in outgoing SIP INVITE is without PAI header and the original PSTN caller ID is displayed
on the forward-to destination. Once call is answered two way audio is present.
• Inband DTMF test cases. Test cases 8.1 and 8.3 Cbeyond needs to set their PSTN gateway to
Inband in order to test this functionality.
• REFER was disabled at Avaya IP Office due to interaction issue with Cbeyond.
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Cbeyond SIP Trunk Configuration Guide
4 Configure IP Office
This section describes the Avaya IP Office configuration necessary to support connectivity to Cbeyond
SIP Trunking service. Avaya IP Office is configured through the Avaya IP Office Manager PC
application.
1. From a PC running the Avaya IP Office Manager application:
2. Select Start ProgramsIP OfficeManager to launch the application.
3. Log in with the appropriate credentials.
4. Click OK.
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In the sample configuration, the MAC address 00E007055AAF was used as the system name and the
WAN port was used to connect the Avaya IP Office to the public network. The LAN1 setting reflect to
LAN port on Avaya IP Office.
To access the LAN1 settings:
1. Navigate to System (1) > 00E007055AAF.
2. Click LAN1 Tab.
3. Set IP Address: 10.64.2.42 is used in this example
4. Set IP Mask: 255.255.0.0 is given for this example.
5. Under DHCP Mode:
6. Check Disabled.
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21. Set DNS Server IP Address: Assign the primary DNS IP Address. 4.2.2.2 is used for this example.
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Cbeyond SIP Trunk Configuration Guide
A SIP line is needed to establish the SIP connection between Avaya IP Office and Cbeyond SIP Trunking
service.
1. Navigate to Line.
2. Right-click on Line and select New > SIP Line.
3. Set Line Number: 17 is given in this example.
4. Set ITSP Domain Name: Assign the registration FQDN given by Cbeyond.
5. Set Send Caller ID: Diversion Header is select in this example.
6. Set REFER Support: Checked for this example.
7. Set Incoming: Auto. This setting makes the REFER feature disabled.
8. Set Outgoing: Auto. This setting makes the REFER feature disabled.
9. Set In Service: Checked in the example.
10. Set Check OOS: Checked in the example.
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