Francesca Bruscia - Curriculum Vitae

Professional Qualifications:

 Registered Nurse Child (RNC) - 2007

 BSc Hons Children and Family Nursing – 2013

Membership of Professional Bodies

 Nursing and Midwifery Council (NMC)
 Royal College of Nursing (RCN)
 British Association of Brain Injury Case Managers (BABICM)

Current Employment:

Case Manager and Clinical Lead at Complex Case Management since February 2016:

 Dedicated to person centred, specialised and responsive rehabilitation for clients with life
changing injuries, particularly brain injury, at all stages of their recovery.
 Management of Adult, children and young people, pre and post litigation cases; joint and
single instruction; provided witness statements.
 Proactively support clients with finances; benefits applications and appeals.
 Attended medical legal appointments and meetings with Counsel.
 Professional background is Nursing – specialist skills in managing children and adults who have
tracheostomies; dysphagia; gastrostomies, and complex epilepsy; along with clients in a
Minimal Awareness State and ambulatory clients both children and adults with behavioural
issues.
 I adopt a holistic approach; functional focus for clients to achieve goals in daily activities for
their health and wellbeing.
 Believe passionately that clients should feel empowered during their rehabilitation journey.
 Confident clinical reasoning for complex needs from a multi-professional perspective.
 Able to respond effectively to challenging health needs and crisis.
 Report writing (Immediate Needs Assessment; Update Case Management Plan, Expert
Reports)
 Professional and timely correspondence for legal parties and medical professionals.
 Skilled in formulating individualised and client centred support plans.
 Provide projected costings and management to ensure cost effectiveness; liaison with Finance
Deputies and Court of Protection.
 Experienced in directly recruiting support workers; training; clinical supervision and managing
bespoke care packages.
 Effectively able to instruct and coordinate specialist clinicians for client rehabilitation
programmes.
 Coordinate MDT and support worker meetings with client focused goals to optimise
rehabilitation outcomes.
 Responsible for the operational management and clinical leadership of Case Management
Services.
 Manage the team of Case Managers and Case Management Assistants.

Previous Experience:

 Director of Nursing Raye of Sunshine Care Services Ltd, Monton, June 2015 – February 2016
  To establish and maintain a positive therapeutic working relationship with clients and
their family.
 To produce and implement a Support Plan with specific guidelines for support workers.
 To advertise, recruit, select and manage support workers.
 To monitor and manage support workers clinical competencies
 To monitor and provide theory and mandatory training for support workers and nurses
 To training programmes and content in line with current legislation
 To compile rosters
 To compile risk assessments in relation to key tasks the support workers will carry out.
 To Coordinated, manage and use organisational skills.
 To use IT Skills including; e-mail, word processing, Internet and database.
 To liaise with other agencies in relation to the client care, i.e. Commissioners, Medical
Professionals
 To coordinate and manage client’s clinical needs
 To assist in representing/promoting the Care Management service at local level.
 To be the lead in Safeguarding clients (Safeguarding Officer).
 To contribute to the development of policies and procedures in relation to key areas
of the Care Management function/process e.g. risk management, health and safety
 To ensure that information systems and client records are maintained, in accordance with
administrative arrangements
 To deputise in the absence of the Managing Director

 Paediatric Nurse Team Leader, Raye of Sunshine Care Services Ltd, Manchester, August 2014
– June 2015

 To establish and maintain a positive therapeutic relationship with clients and their family
 Monitoring and maintaining the clinical well-being of the client
 Following the therapeutic management programmes set out by the multi-disciplinary
team
 Administration of medication; including Intra venous therapy
 Administration and care of a gastrostomy
 Monitoring and maintenance of client equipment
 Liaising with the management team to ensure documentation is available and up to date
 Supervision of team members

 Clinical Care Manager, Independent Community Care Management, Kettering, January 2014
– August 2014

 Management of care packages for adults with brain and spinal cord injury; in the
community.
 To establish and maintain a positive therapeutic working relationship with clients and
their family.
 To produce and implement a Support Plan with specific guidelines for support workers.
 To recruit, select and manage support workers.
 To monitor and manage support workers clinical competencies
 To provide theory training for support workers
 To compile rosters
 To compile risk assessments in relation to key tasks the support workers will carry out.
 To Coordinated, manage and use organisational skills.
 To use IT Skills including; e-mail, word processing, Internet and database.
  To liaise with other agencies in relation to the client care, i.e. Commissioners, Medical
Professionals
 To coordinate and manage client’s clinical needs

 Nurse Case Manager, Pulse Community Healthcare, Manchester, November 2013 – January
2014

 To establish and maintain a positive therapeutic working relationship with clients and
their family.
 To produce and implement a Support Plan with specific guidelines for support workers.
 To recruit, select and manage support workers.
 To provide theory and clinical training and monitor competencies
 To compile rosters
 To compile risk assessments in relation to key tasks the support workers will carry out.
 To Coordinated, manage and use organisational skills.
 To use IT Skills including; e-mail, word processing, Internet and database.
 To liaise with other agencies in relation to the client care, i.e. Commissioners, Medical
Professionals

 Paediatric Case Manager, Northern Case Management, Bury, January 2012 – November
2013

 To provide and maintain a case management service to a range of clients, families & Finance
Deputies working within the Policies, Procedures & supporting documentations.
 To establish and maintain a positive therapeutic working relationship with clients, families,
Deputies and litigation solicitors
 To produce and implement a Support & Rehabilitation Plan with specific guidelines for support
workers to implement the support/rehabilitation program.
 To recruit, select & manage care/support workers.
 To compile individual team rosters, ensuring a good skill mix of staff
 To monitor & review the Case Management Plan and Support & Rehabilitation Plan.
 To compile risk assessments on key activities as required and identify risk management strategies
that will manage the safety of all parties in a positive manner.
 To liaise with a multi-disciplinary team of professionals both within the company and within the
Independent and Statutory services sector.
 To monitor and manage the multi-disciplinary team working with the client through regular
contact including team meetings, review of therapy reports and via various forms of
correspondence.
 To remain client focused & act as advocate at all times.
 To work in a cost effective, time managed manner and ability to prioritise workload.
 To Coordinated, manage and use organisational skills.
 To keep & analyse detailed records.
 To be a team player and to assist other case managers when necessary.
 To use IT Skills including; e-mail, word processing, Internet and database.

 Staff Nurse, Paediatric High Dependency Unit, Central Manchester NHS Foundation Trust,
Manchester, February 2010 – December 2011

 Close monitoring of children due to various illnesses/procedures.

 Care and removal of wound drains, catheterisation, care of the ventilator dependent child,
gastrostomy care and enteral feeding.
  Managing all aspects of personal, mental and physical care of the young people on the
ward.
 Aiding the patients to gain their required nutrition through oral, gastro or nasopharyngeal
feeding, or alternatively through intravenous administration of fluids or parental
nutrition.
 Administration of medication through various routes, for example, intramuscular, oral,
rectal and intravenous.
 Completion of patient centred care plans and various patient documentation.
 Time management, prioritisation of my work load, and planning, evaluating and delivery
of all relevant aspects of care.
 Assistance in the support of junior team members through supervision during their
induction and teaching them the necessary skills for the role.
 Supervision and support of the student nurses during placement on the ward; including
formal and informal teaching sessions.
 Working within a multi-disciplinary team and contributed to the processes that promotes
patient safety and quality of care in line with clinical governance frameworks.
 Maintaining effective communication with the hospital team and external
organisations/agencies that contributed to the patient’s overall care.

 Staff Nurse, Ashby Ward, Royal Manchester Children’s Hospital, Manchester, May 2007 –
February 2010

 Management of patients with metabolic conditions, neurology conditions and neuro-

rehabilitation patients.
 Managing all aspects of personal, mental and physical care of the young people on the
ward.
 Aiding the patients to gain their required nutrition through oral, gastro or nasopharyngeal
feeding, or alternatively through intravenous administration of fluids or parental
nutrition.
 Administration of medication through various routes, for example, intramuscular, oral,
rectal and intravenous.
 Completion of patient centred care plans and various patient documentation.
 Time management, prioritisation of my work load, and planning, evaluating and delivery
of all relevant aspects of care.
 Assistance in the support of junior team members through supervision during their
induction and teaching them the necessary skills for the role.
 Working within a multi-disciplinary team and contributed to the processes that promotes
patient safety and quality of care in line with clinical governance frameworks.
 Maintaining effective communication with the hospital team and external
organisations/agencies that contributed to the patient’s overall care.

Rehabilitation Assistant, Priory Health Care, Highbank Rehabilitation Centre, Bury, September 1997
–March 2002 and June 2003 – December 2004

 All aspects of caring for a adults and young people with an acquired brain injury; personal
care, nutrient, activities of daily living.
 To be an advocate for the adult/ young people.
 To engage the clients in evening activities
 To engage the client’s in their rehabilitation programme
 To assist the young people to attend school, college or other community activities.
 To be a key worker and advocate for individual clients.
 To liaise with the multi-disciplinary team and their parents/guardian
  Care of young people with a gastrostomy, nasal gastric tube, a tracheostomy and young
people who are dependent on mechanical ventilation.

 Senior Rehabilitation Support Worker/ Deputy Manager, The David Lewis Centre, Children’s
Brain Injury Rehabilitation Services, Cheshire, March 2002-June 2003

 To complete various record sheets and file documents

 Compilation of individual care plans
 Compilation of risk assessments
 Contribute to a client’s progress report
 Participation in review meetings
 Manage some of the budgets, e.g. food shopping budget.
 Audits and inventories at the house.
 Completion of the duty rota for the team of support workers.
 Compilation of an induction booklet for the new members of the support team.
 To carry out supervision of junior staff members
 To carry out inductions and provide guidance to the new staff members
 To provide training to junior staff members.
 To engage the clients in evening activities
 To engage the client’s in their rehabilitation programme
 To be a key worker and advocate for individual clients.
 To liaise with the multi-disciplinary team and their parents/guardian

Education/ Skills:

 Civil Law & Procedure Day 1 and Day 2 (Bond Solon Expert Witness Training) – Passed 14th July
2017
 Excellence in Report Writing – Written Evidence (Bond Solon Expert Witness Training)
 Courtrooms Skills Training – Witness Familiarisation (Bond Solon Expert Witness Training) –
attended 26th June 2016
 Cross Examination Day (Bond Solon Expert Witness Training) – Passed 7th April 2017
 Competent computer skills and GDPR compliant.

Contact Details:
Mob: 07887 442 382
Email: fran@complex-case.com