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Report of: City Treasurer / Head of Internal Audit and Risk Management
Summary
In accordance with the Chartered Institute for Public Finance and Accountancy Code
of Practice for Internal Audit in Local Government, the proposed areas of coverage
for the Council’s Internal Audit Section are set out in an annual plan. The plan is
designed to support an annual opinion on the effectiveness of the systems of
governance, risk management and internal control across the Council and is
informed by the audit strategy, consultation with stakeholders and a dynamic
assessment of risks.
The Code of Practice emphasises the need for a strong working relationship between
Internal Audit and the Audit Committee and that this should include Audit
Committee’s “approval (but not direction) of, and monitoring of progress against, the
internal audit strategy and plan”.
Recommendations
Members are requested to consider and approve the Annual Internal Audit Plan for
2012/13.
Wards Affected:
The plan comprises audits that could affect all wards in the city.
Contact Officers:
Richard Paver
City Treasurer
234 3564
Email richard.paver@manchester.gov.uk
Tom Powell
Head of Internal Audit and Risk Management
234 5273
E-mail t.powell@manchester.gov.uk
1. Background to report
1.1. The Chartered Institute for Public Finance and Accountancy Code of Practice
for Internal Audit in Local Government in the United Kingdom 2006 (The CIPFA
Code) established the expected professional standards for internal audit in local
government. The CIPFA Code is informed by standards from other professional
institutes, including the Institute of Internal Auditors (IIA) and the Government
Internal Audit Standards (GIAS) issued by HM Treasury, and is the standard
against which the quality of internal audit in local government is assessed.
1.2. The CIPFA Code sets out the requirement for an internal audit strategy and an
annual internal audit plan. The focus of this report is the Internal Audit plan for
2012/13.
year. It also assumes the modest use of external resources to support delivery
of the ICT audit elements of the plan.
2.5. Having accounted for planned non-chargeable time there are a total of 2,858
audit days to be spent on the delivery and management of direct audit work.
This is a reduction from the available 3,180 days planned for 2011/12 based on
the following key planning assumptions:
• Staffing compliment of 21 posts equating to 19.8 FTE as a consequence of
five staff in post working reduced hours.
• Recruitment to five posts currently vacant being achieved no later than
September 2012. The process for recruitment through M People is
underway but the plan is based on an assumption that internal movement
of staff and induction may not be completed until mid way through the year.
• 400 days of staff time for professional training and other learning and
development activity, appraisal and induction. This includes time for new
starters to obtain appropriate professional qualifications and is essential to
ensure the team retains the skills and knowledge required to deliver the
service.
• Non chargeable time spent across the team supporting elections during
May and November 2012.
2.6. The allocation of this time to auditable areas is set out in section 4.
Developing
Systems
Support
Anti-Fraud,
Irregularity,
Probity and
Strategy Compliance
Audits Risk Based Audits
Advice and
Guidance
System and
Compliance
Audits
Business Unit
79
System
574
Compliance
571
Strategy
34
Risk Developing
301 System
156
4.2. Further details of the specific reviews in these areas are included at appendix
one but in summary the main areas of focus are as follows:
4.5. The plan for each directorate also includes time for client management which is
used for ongoing advice and guidance throughout the year.
Recommendation follow-up
4.6. Each service allocation includes time for the follow-up and reporting of
recommendations issued in prior years. This accounts for 120 days across the
plan and includes time for follow-up of recommendations issued in school
reports and as a result of reactive fraud investigations.
Cross Cutting
4.12.The plan includes 133 days for business unit and strategy audits referred to
earlier in this report that for 2011/12 will focus on the management of business
unit risks as well as the delivery of planned financial savings.
School Audits
4.13.As in 2011/12 the approach to schools audit for 2012/13 comprises risk based
audits and targeted audits that focus on specific issues at individual schools as
well as thematic audits covering common areas of concern such as
procurement, self-employment and safeguarding. Following positive feedback
from schools in 2011/12 the plan allows for advance visits to a sample of
schools to support them in preparation for submission of their financial value
standard (SFVS) returns to the Local Authority and Department for Education.
4.14.The allocation also includes time to support corporate working groups dealing
with schools and audits to ensure the effective transition of schools that may
move to trust or academy status during the year.
External Clients
4.16.The final element of the audit plan is for audit work provided to the Greater
Manchester Combined Authority, PATROL and Mersey Valley Joint Committee
where the Council acts as lead authority. From 2012/13 the service will also
provide audit services to an academy, OneEducation and the Mancheter family
of companies linked to the GMCA comprising Marketing Manchester, MIDAS
and New Economy. This is part of the workplan for the section but results in
outputs that are reported to these respective bodies.
Allocation by Directorate
4.17.The work of the Internal Audit Section is aligned to the Council’s directorates
and key risk area. The allocation of work within each is set out below:
2011/12
Brought Forward
Neighbourhood 89
Services
237 Chief Executive's
342
External Clients
178
4.18.In 2011/12 the greatest proportion of time in the plan was allocated to Corporate
Services (21%) which reflected the volume of audit work delivered in respect of
financial savings and property rationalisation which despite impacting on all
directorates, was allocated to the City Treasurer as the SMT member with lead
responsibility for these areas. For 2012/13 the allocation is evenly spread
across Corporate Services, Chief Executive’s and Adults, Health and Wellbeing,
Childrens and Neighbourhoods, with each accounting for approximately 10% of
the plan.
4.19.Schools remain a significant proportion of the plan with 289 days allocated
demonstrating the continued role delivered by Internal Audit in providing
assurance over the governance and financial arrangements in operation across
Manchester schools.
4.20.As a result of changes in the roles and responsibilities across the audit team to
reflect corporate priorities a new block of work has been allocated for 2012/13
referred to as systems, information and data. This work cuts across all
directorates and includes ICT as well as information governance and
information security.
4.21.The overall allocation of time includes the apportionment of 456 days of
planning, audit and client management, corporate reporting and
recommendation monitoring across the plan.
5. Conclusions
5.1. Members are asked to approve the Internal Audit Plan for 2012/13
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Public Health Developing High Governance and management X X X 10,
Transition System arrangements support an 13,
effective transition of public 17,
health responsibilities from the 20
NHS to the Council.
Homelessness Risk Medium Arrangements support X X
reduction in the use of
temporary accommodation.
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Social Care Contact System High Emergency and duty X X 10
Service arrangements support the
identification and delivery of
appropriate social care and
support to adults.
Homecare – Financial System Medium Invoicing and payment X X
Management arrangements ensure that the
right payments are made to the
right suppliers for the right
services at the right time.
Individual Budgets – System High Arrangements are in place to X X 19
Financial Recovery maximise the recovery of
Arrangements individual budget funding
arising from unspent and
unsupported allocations.
Commissioning – System Medium Governance and management X X X 10,
Older People and arrangements support the 17
Supporting People effective commissioning of
appropriate services and
interventions.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Mental Health System High There is compliance with X X 19
Casework expected casework practice
Management and with procedures across the
Council and Mental Health
Trust – joint review with NHS
audit.
Transition System Medium Systems for managing X X 19
Management transition from children’s social
care to adults are appropriately
designed and support
compliance.
Anti Fraud Awareness and Development High Delivery of awareness training X X 23
(396 days) Training to senior managers and staff
and targeted stakeholder
groups. To include reference
to key anti-fraud policies and
procedures
Fraud Risk Development High Council risk assessment and X 23
Assessment analysis.
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Fraud Response Plan Development High Development of a fraud risk X X 23
response plan to address the
current assessment of
exposure to risk.
Expenses Claims Proactive High Follow up to work done on X X 23
and Probity expense claims with
transaction level testing to
provide assurance over the
accuracy and validity of claims.
Duplicate Payments Proactive High Analysis and targeted review of X X 23
and Probity potential areas of duplicate
payments using interrogation
software.
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Overtime, ad hoc and Proactive High Transaction based testing of X X 23
additional payments and Probity claims made by individuals for
a range of specified activities.
To provide assurance over
compliance with the need for
validating, authorising and
verifying payments.
Purchasing and Proactive High Transaction based testing of X X 23
Procurement and Probity expenditure to provide
assurance over compliance
with key controls and to identify
any anomalies.
Investigations and Reactive High To provide skilled resource to X X 23
investigation support support managers and HROD
in the conduct of specific
investigations as they are
identified during the year.
Chief Grant Reviews and Compliance Mandatory Support to City Treasurer, X X
Executive’s Certifications Deputy Chief Executive
(314 days) (Performance) and Assistant
Chief Executive (Regeneration)
to ensure that a range of grant
claims are fairly stated.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Workforce Strategy Strategy High Strategy implementation X X 11,
Implementation including effectiveness of 14,
induction process under M 18
People.
Declarations and Compliance Medium Testing cross-directorate X 23
Registers of Interests compliance with policy on
notifying personal and
pecuniary interests.
Gifts and Hospitality Compliance Medium Testing cross-directorate X 23
compliance with policy on the
treatment of offers to officers of
gifts and hospitality.
Performance Compliance Medium How the PMF is used across X X 2, 9
Management the Council including data
Framework Data quality and effectiveness of
Quality and action / outcomes based on
Outcomes performance data.
Manchester Compliance High Quality of data supporting X X 2, 9,
Investment Fund – performance reporting 17
Performance focussing on monthly
Reporting and Data performance reports submitted
Quality by Neighbourhood Teams.
Directorate Compliance High Delivery of service X 15
Transformation improvements through
Projects - Service Directorate Change
Improvement Programmes.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Annual Governance Compliance High Assurance over compliance X
Statement with the process for evidencing
and compiling the Annual
Governance Statement.
SAP Upgrade – Developing Medium Assurance over the design of X 15
Employee / Manager System controls for the automation of
Self Service processes in SAP.
SHARP Management Developing Medium Assurance over the process for X
Company System awarding a building
management contract for the
SHARP Building.
Town Hall ‘Coming Risk High Progress with delivery of the X X 15
Home’ Strategy programme for taking up
occupation and ICT fit-out of
the renovated Town Hall
Extension.
Neighbourhood System High Effective operation of X X X X X 10
Regeneration Teams Neighbourhood Regeneration
Teams, following service
redesign and restructure.
Administration of System Medium The effectiveness of X X 10
Planning Appeals arrangements for administering
and responding to appeals
against planning and
enforcement decisions.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Childrens Cash Management Compliance High There are appropriate systems X 23
Services and Control and Probity and processes for collecting,
(262 days) managing and controlling cash
within Children’s Services to
minimise the risk of loss or
fraud.
Social Care SRF Area Business Medium There are effective X X X 18
Unit arrangements for delivering the
objectives of the Social Care
SRF Area objectives through
the application of the
Manchester Standards.
Quality Assurance Developing High Arrangements support the X X X 9, 15
and Contract System effective monitoring and
Monitoring – Youth challenge of money
Fund commissioned from the Youth
Fund and provide assurance
on delivery of key objectives
and outcomes.
Quality Assurance Developing High Arrangements provide X X X 9, 15,
and Contract System assurance that activity 25
Monitoring – delivered by OneEducation
OneEducation through agreed SLAs is being
delivered as planned and is
supporting the delivery of
agreed objectives and targets.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Childrens’ Individual Developing High Governance and management X X X 19
Budgets System arrangements applied in
respect of individual budgets
support effective decisions.
Looked After Children Risk High The redesigned Central X X 10,
Placement Team arrangements 18
are operating in line with
expectations to support the
delivery of key objectives and
outcomes.
Delivery of Savings Risk High Arrangements support the X 1
Assurance – Early effective monitoring of the
Years delivery of savings and
management of changes in
assumptions.
Delivery of Savings Risk High Arrangements support the X 1
Assurance – Looked effective monitoring of the
After Children delivery of savings and
management of changes in
assumptions.
Youth Service – Risk Medium Systems are in place to support X X 9
Delivery of Statutory decision making and provide
Obligations assurance over the delivery of
statutory obligations.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Childrens’ Partnership Risk Medium Children’s Partnership X X 10
governance arrangements are
operating as planned and are
supporting effective decision
making and achievement of
outcomes.
Residential Services System High Systems in place are X X 18
appropriate to support the
effective delivery of service
objectives.
Social Care System High The quality monitoring X X 9, 18
Casework framework is effective in
providing assurance over
compliance with casework
policies and procedures in
supporting improvements in
compliance and the quality of
social care casework activity.
Early Years Centres – Risk High Local management X X
Establishment arrangements and systems in
early years centres are
appropriate and in line with
Council policy and procedures.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Corporate Core Financial System and Mandatory Full system and compliance X 1, 2,
Services Systems Compliance audits to provide assurance 23
(348 days) over the effectiveness of the
Council’s core financial
systems:
• Council Tax.
• Benefit Administration.
• Income Management.
• Creditor Payments.
• Business Rates.
• Payroll.
• Grant Payments.
• Cash.
• Budget Monitoring &
Reporting.
• Budget Setting.
• Treasury Management.
• General Ledger.
• Asset Accounting.
Town Hall Compliance High Payments to contractors are X 24
Programme – supported by appropriate
Contractor Payments evidence and assurance to
confirm that the Council pays
only for approved and agreed
works and services.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Town Hall Compliance High Arrangements operated by the X 9, 24
Programme – Quality Council and contractors assure
Assurance the quality of supplier works
and services.
Construction Cost Compliance Medium Compliance with systems and X 24
Planning processes for the development,
review and finalisation of
capital cost plans.
Revenue Compliance High Compliance with financial X 23
Procurement regulations for revenue
contracts.
Benefits – Inquiry and Risk High Systems and processes for X X X 10
Claims Handling dealing with customer enquiries
and claims are efficient and
effective.
Employment Status Risk High Systems and processes ensure X 23
the classification of employees,
consultants and suppliers is in
accordance with HMRC
regulations.
Use of Consultants System High Improved controls over the use X X 9
of consultants and fees payroll
introduced in 2011/12 are
operating as intended.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Grant Certifications Compliance Mandatory Support to the City Treasurer to X
ensure that a range of grant
claims are fairly stated.
Neighbourhood Manchester Markets Business High Assurance over the effective X X X 10
Services Unit management and control of
(237 days) markets.
Carbon Reduction Compliance Mandatory The Carbon Reduction Return X X 22
Return is fairly stated and supported
by appropriate evidence of
energy use.
Waste Contract Compliance High New waste contract X X 10
Management performance management
arrangements are in place
including development of
confidence ratings and testing
the integrity of supporting data.
Essential and Casual Compliance Medium The allocation and use of X 23
Car User Review essential and casual car users
is managed and controlled in
line with Council policy.
Highways – Traffic Compliance Medium Compliance with legal X X 10
Orders requirements and procedures
for issue of permanent traffic
orders.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Governance and Compliance High Assurance over the X X X
planning of major identification, management, co-
events ordination and control over the
delivery of major events.
Neighbourhood Developing High Neighbourhood delivery teams X X X X X
Delivery Approach System are embedding in the new
structure, training is being
undertaken and delivery of
services is being achieved as
planned.
Income management Compliance High Income management for car X
– car parking and Probity parking is effective including
record keeping, verification and
cash handling.
Case management – System Medium Case work is appropriately X 10
contact centre managed and controlled
through the contact centre.
Taxi Licensing – System High Assurance that the basis for X
financial control and the taxi licence charges is
reporting sound
Freedom of System Medium Assurance over the quality and X
Information Act timeliness of action to respond
to FOI Act requests.
Schools School audits System High Annual programme of school X X X X 23,
(289 days) focused work including: 25
• Risk based school audits.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
• Targeted schools audits
focused on specific issues
of concern.
• Support visits to selected
schools to guide SFVS
returns.
• Thematic audits including
use of sole suppliers
employment status and
safeguarding.
• Supporting S151 Officer
assurance to the
Department for Education.
• Closing schools / transfer
audits.
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
ICT Disaster Developing High ICT’s approach to identifying X 4, 7,
Recovery (DR) System and addressing directorate and 8
corporate DR requirements
supports organisational
resilience.
ICT Decant from Risk High Risks around service provision X 4
Daisy Mill and security are managed as
part of the closure of premises
and/or transfer of services.
Use and Control of E- Risk Medium Assessment of controls to X
mail Groups safeguard against information
security risks.
ICT Hardware Asset Risk High Systems and processes ensure X
Control and Disposal the proper control and disposal
of ICT assets.
Information Security Risk High Information security is X
Visits managed as part of the closure
of premises and/or transfer of
services.
Information Risk Medium High level assessment of X
Governance Risk corporate information risks and
Assessment how these are managed.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
ICT Delivery Strategy High ICT’s delivery and X X 4, 5,
management of key projects 8
and priorities supports
achievement of the ICT
strategy.
ICT Penetration System High Management testing of X 8
Testing systems enable the timely
identification and resolution of
actual and potential risk issues.
ICT Software System High The Council has arrangements X 8
Licensing to ensure the cost effective and
efficient deployment of
licences.
ICT Service Desk System Medium There is an effective process X 5, 8
for ICT service desk dealing
with reactive incidents and
approach to proactive
management and reduction of
incidents.
ICT Application Audits System High Application audits focusing on X 5, 8
key controls to ensure security
and resilience of key systems -
proposed focus for 2012/13
being Flare and Sharepoint.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
SAP Upgrade Developing Medium Assessing the proposed
System upgrade of SAP and
determining whether it affects
the existing controls and if so,
whether the replaced controls
are appropriate to ensure
transactions continue to be
processed completely and
accurately within the system.
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Allocation Guidance and boards as well as targeted
(151 days) support in key risks areas
including:
• ICT Project Board.
• Business Support Board.
• Closing Schools Working
Group.
• Governance Working
Group.
• Schools’ Finance Board.
• SEND Pathfinder Project.
• Social Care Systems Board.
• Information Assurance &
Risk Group.
• Council Tax System
Upgrade.
• Third Sector Grants Project.
• Individual Budgets.
• Schools Causing Concern
Group.
• Income and Assessment
Project Board.
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Corporate CRR
Plan
Area and Audit Title Audit Type Internal Proposed assurance to be 1 2 3 4 5 6
Allocation Audit obtained
Assessed
Risk
Block Follow-up of Internal
Allocation Audit
(within the recommendations
above General Advice and
directorate Guidance
allocations) Client and Delivery
Management
Manchester City Council Appendix 1 - Item 9
Audit Committee 7 June 2012
Key showing how audits in the plan link to the Council’s Corporate Plan priorities and Corporate Risk Register
Corporate Plan Priorities
1. 2. 3. 4. 5. 6.
People Pride Place Transformation Governance & Corporate Risk
Assurance Register
• Reducing • Physical • Neighbourhoods • Value for money • Performance References refer to
dependency environment • Resident • One Council management risks reported on the
• Skills and • Sustainability engagement approach framework update of the
outcomes • Neighbourhoods • Transport • Resources • Information to Corporate Risk
• Community • Climate change • Culture • Savings and support decision Register presented to
cohesion • Affordable • Safe finance making SMT in May 2012.
• Civic homes and communities • Public Sector • Democratic
participation housing • Accessibility of Reform processes,
• Health and services and • Modern scrutiny and
Wellbeing amenities workforce accountability
• Reducing • Growth and • Efficiency, • Management of
worklessness resilience of effectiveness risk
• Supporting businesses, and flexibility
vulnerable communities,
residents voluntary and
community
sector.