DNB international

workshop Bringing
knowledge
and seminar and people
programme 2019 together
DNB international workshop and seminar programme 2019

Contents
Foreword5

DNB international workshop and seminar programme 2019 6

Summary7

General information 8

Contact details 10

How to get to Amsterdam from Schiphol Airport 12

Workshops and seminars in 2019 - details

Cash handling 15

Agile working in a central bank 16

Accounting, planning & control and process management in a

central bank 17

Financial inclusion integrates the world 18

Design and practice of bank resolution 19

Financial risk management for central banks 20

Data-driven pension fund supervision in a changing environment 21

Using data from banks for supervision and statistics 22

Summary information of technical cooperation activities by DNB in

previous years 24

About us 26
4

From left to right: Alice van de Werfhorst (Assistant Technical Cooperation Centre)
Carel van den Berg (Coordinator Technical Cooperation Centre)
Paul Hilbers (Director of the Financial Stability Division)

November 2018
DNB international workshop and seminar programme 2019
Foreword
We are pleased to present the 2019 programme for
DNB’s international workshop and seminar series.
Our workshop and seminar series aims at capacity
building at fellow central banks and supervisory
authorities. New challenges are constantly on
the horizon, both for monetary and supervisory
authorities. This challenging environment underlines
the importance for central banks and supervisory
authorities to be able to take well-informed
decisions by drawing on the latest expertise
and insights. Our programme aims to develop
knowledge and deeper understanding of central
bank and supervisory issues as well as the skills
to apply this knowledge including the important
practical and operational aspects of these issues.
DNB’s international workshop and seminar
programme comprises eight workshops and
seminars held in Amsterdam. All seminars and
workshops are led by DNB experts who work in the
respective fields on a daily basis, thereby providing
a practical and hands-on perspective. Participants
Paul Hilbers
Director Financial Stability Division
will be encouraged to share their views. A good 5
command of English is required.
As in previous years, we will also organise a number
of international seminars outside the Netherlands
and we are grateful for the kind support of partner
central banks to help organise these regional
events. In addition, we offer tailor-made technical
cooperation to central banks and prudential
supervisors, not only on a bilateral basis, but also
as partner in large-scale projects coordinated by
international organisations. We concentrate on
the needs of the IMF constituency group led by the
Netherlands and Belgium.
The last section of this brochure contains summary
information on our technical cooperation activities
over the past years.
We very much look forward to welcoming new
participants to our international workshop and
seminar programme for 2019.
Carel van den Berg
Coordinator Technical Cooperation Centre
 DNB international
workshop and seminar
programme 2019
6

Dates

Seminars
6-8 May 2019 Cash handling
23-24 May 2019 Agile working in a central bank
17-18 June 2019 Accounting, planning & control and process
management in a central bank
2-4 October 2019 Financial inclusion integrates the world
11 October 2019 Design and practice of bank resolution
28-30 October 2019 Financial risk management for central banks
6-8 November 2019 Data-driven pension fund supervision in a changing
environment
25-27 November 2019 Using data from banks for supervision and statistics
DNB international workshop and seminar programme 2019

Summary
This brochure provides a detailed description of Target groups 7
the individual seminars, including the objectives Our seminar programme targets staff employed
and contents as well as the preferred professional by the central banks and prudential supervisors in
background of the intended target groups. the countries that make up the IMF/World Bank
All seminars will be held in English, so a good constituency headed by the Netherlands and
command of this language is required, as translation Belgium. However, we may also invite participants
or interpreting services will not be offered. from other central banks or prudential supervisors,
mainly from emerging countries, to attend individual
General purpose seminars. This will be determined on a case-by-case
The programme aims to: basis.
▪▪ present recent developments in specific central
banking areas from the perspective of De
Nederlandsche Bank as part of the European
System of Central Banks.
▪▪ exchange views on specific central banking issues
and learn from each other’s experiences. This
means that the actual content of the seminars
will be determined in part by the specific
contributions that the participants make. We are
open to any comments on the content of our
seminars. In some of them, participants may be
invited to give presentations on topical issues in
their field of expertise.
 General information
8 How to apply
This brochure has been sent to the governing
boards of selected central banks and prudential
supervisors, inviting them to nominate participants
for our annual international workshop and seminar
programme. If you want to nominate members of
your institution for a workshop or seminar, please
complete the online registration form on our
seminar page:
www.dnb.nl / English / Technical Cooperation
International Seminar Programme
(Quick link on the right-hand side)
Please send us your completed form at least two
months prior to the start of a seminar.
Given the limited number of places available,
participation is restricted to one or two
representatives per country. The maximum number
of 25 participants per seminar may be changed
to suit the specific purpose of each seminar. If
there are more applications than there are places
available, we will have to make a selection and we
trust that you will understand if an application from
your institution is turned down.
Correspondence
All subsequent correspondence will be sent directly
to the participants, who will receive an invitation by
email and, if they want, by regular mail. The invitations
will be sent out by the organising department.
Our events department will take care of the hotel
reservations. To ensure that the necessary formalities
are dealt with in time, we will send the information
four weeks before the start of the seminar.
Security
Due to our strict security regulations, participants
will be required to prove their identity by means of
a certified ID (e.g. a passport, not a driving licence)
when visiting our offices. While on our premises
you will be required to wear an identification badge,
which you will be given at the reception desk.
Please state the type and number of your ID on
the registration form.
Duration of the seminars
Most seminars take three days, from 9:00 a.m. to
5:00 p.m. Please note that participants are expected
to attend all sessions and must not schedule any
appointments coinciding with these sessions.
We will notify the participating central banks if
their representatives fail to attend.
Charges
Our seminars are free of charge. We will provide
accommodation, breakfast and lunch and bear
the costs of any dinners and scheduled social
events. Participants are assumed to have adequate
insurance cover for medical treatment abroad.
Accommodation
DNB provides single-room accommodation free
of charge located centrally in Amsterdam for the
duration of the seminar, from the evening prior to
the seminar to the night after, i.e. four nights for a
three-day seminar. Our invitation asks participants
to state their arrival and departure times, and we
will make hotel reservations accordingly. We will
then send participants more detailed information
about accommodation and transfer arrangements.
DNB international workshop and seminar programme 2019
If participants need to change their travel plans, we
will try and accommodate their requests but cannot
offer any guarantees. Regrettably, we are unable to
provide accommodation for participants’ partners or
other relatives.
Cancellation 9
If you have to cancel your attendance, please
contact us at least five business days in advance, but
preferably earlier, at technicalcooperation@dnb.nl
and events@dnb.nl. Given the large number of
applications, late cancellations deprive others of the
opportunity to attend the seminar and may involve
hotel cancellation costs. We will charge any no-
show fees payable to the central bank involved.
 Contact details
10

Management Assistant Technical Cooperation Centre

Carel van den Berg Alice van de Werfhorst
Coordinator Technical Cooperation Centre Tel.: +31 20 524 3336
E-mail: c.c.a.van.den.berg@dnb.nl E-mail: technicalcooperation@dnb.nl
DNB international workshop and seminar programme 2019

11

Travel and Conference Services

Linda Dijkgraaf Linda Hovenier Marja Kooijman
Tel.: +31 20 524 3280 Tel.: +31 20 524 3615 Tel.: +31 20 524 2406
E-mail: event@dnb.nl E-mail: events@dnb.nl E-mail: event@dnb.nl

General contact information

De Nederlandsche Bank N.V.
PO Box 98
1000 AB Amsterdam
The Netherlands

Westeinde 1
1017 ZN Amsterdam
The Netherlands

Tel.: +31 20 524 9111

 How to get to Amsterdam
from Schiphol Airport
12 Taxi
Taxis are available in front of the arrivals terminal.
Depending on traffic conditions, the drive will take
approximately 30 minutes. The fare is approximately
EUR 50.
Bus
There are shuttle bus services between Schiphol
Airport and most of the larger hotels in Amsterdam.
For information on departure times and where to
board the shuttle busses, please refer to the KLM
information desk in the arrivals hall. Depending on
traffic conditions, the drive will take approximately
30 minutes. The fare is approximately EUR 17.
For more information and to book online, please go
to www.schipholhotelshuttle.nl.
Public transport busses that are also stationed in
front of the arrivals hall will bring you to Amsterdam
Central Station. The fare is approximately EUR 4.
Train
A regular train service connects the Schiphol Airport
underground railway station to Amsterdam Central
Station. Trains leave every 15 minutes or so and
take 20 minutes to reach the city centre. The fare is
approximately EUR 6.
From Amsterdam Central Station, you can take a
tram, bus or metro to your hotel. Please note that
you need a 1-hour ticket (EUR 3) from the vending
machine.
Directions from
Rembrandt Square Hotel
Amstel 17, Amsterdam
to
De Nederlandsche Bank
DNB international workshop and seminar programme 2019

13
14
DNB international workshop and seminar programme 2019

6-8 May 2019 (3 days)

Cash handling
Purpose of the seminar Target group 15
Cash remains by far the most widely used payment Heads of departments and senior experts in the
instrument in the world. It is estimated that in cash sector.
Europe 79% of all transactions are carried out using
cash. For central banks managing and handling Contents
cash represents a huge challenge. This seminar ▪▪ Banknote design
covers various aspects of cash, such as design, ▪▪ Banknote distribution
distribution, sorting and destruction, with a specific ▪▪ Banknote processing
focus on the most recent national and international ▪▪ Counterfeit aspects
developments. The relationship between central ▪▪ Organisation of cash cycle
banks and commercial banks in the field of cash, ▪▪ Quality management
which in recent years changed dramatically, will ▪▪ Process design
also be covered. According to some banks and ▪▪ Circulation coins/ collector coins
institutions, a “war on cash” is going on. We believe
a “war on the cost of cash” should be going on. Contact information
Increased efficiency and cost reduction are our main If you have any questions or need additional
targets. information, please feel free to contact
Annemieke de Gooijer of DNB’s Cash Policy
DNB is one of the leading central banks in the Department at a.m.de.gooijer@dnb.nl
respect of cash-related topics. This seminar will
provide an in-depth view of Dutch operating Deadline for registration
practices, procedures and policy. Several experts 13 March 2019
will give presentations and, if relevant, visits will be
arranged.

Participants are welcome to comment on the

contents of the seminar and express their wishes
and interest, which we may take into account in the
program.
We offer this seminar every other year.
 23-24 May 2019 (2 days)
Agile working in a
central bank
16 Purpose of the seminar
After a highly visited seminar on Agile working in
2018 by different business areas, DNB has chosen
to offer a seminar on this topic once more. The
basic content of the seminar will be similar to that
of 2018, yet the trainers are flexible when it comes
to specifying towards the interests of the audience
during the 2 days.
Agile methodologies have become increasingly
popular at organisations, small and large, and
are developing into an accepted alternative for
traditional project management. Developing
a clear understanding of what Agile working
actually entails, and how it can work in a complex
organisation like a central bank, can be challenging.
This seminar provides a practical perspective on
Agile and Scrum and the benefits and challenges
that these methods bring to the organisation.
By not only providing the theory underlying the
methodology, but also showing the practical results
from applying it at De Nederlandsche Bank on a
daily basis, our presenters will show how Agile
works in practice. The seminar is open to interested
staff members from all organizational levels and
areas, it is not limited to IT or project management
experts.
Target group
Management and staff members interested in
working with, or hearing about the benefits of Agile
and Scrum project management methodologies.
Contents
▪▪ Theories of Agile and Scrum
▪▪ Practical application of the theory
▪▪ Concrete examples of working Agile at DNB
▪▪ Benefits and challenges of working Agile
▪▪ Working Agile in a central bank’s governance
model
Contact information
If you have any questions or need additional
information, please feel free to contact
Raoul de Mos of DNB’s IT Division at
r.r.de.mos@dnb.nl.
Deadline for registration
29 March 2019
DNB international workshop and seminar programme 2019

17-18 June 2019 (2 days)

Accounting, planning
& control and process
management in a
central bank
Purpose of the seminar Target group 17
The seminar provides an opportunity for central Heads and senior staff members of controlling,
bank representatives to share experiences and accounting, planning & control and process
knowledge of accounting, planning & control and management departments.
process management.
Contents
DNB is continuously aiming to improve its ▪▪ Accounting principles and systems
organisation in terms of effectiveness and ▪▪ Strategy, planning & control
efficiency. The seminar focuses on the efforts ▪▪ Activity-based costing
and experiences of DNB’s Finance Department in ▪▪ Process improvement
helping to achieve these improvements. The main
role of the Finance Department in this area is to Contact information
contribute actively to high-quality decision-making If you have questions or need additional information,
and control in the central bank. In addition , the please feel free to contact Hui Hong Yang of the
Dapartment measures, processes and reports about DNB’s Finance and Consulting Department at
financial information in accordance with various h.h.yang@dnb.nl.
guidelines. Its working method is characterised by
straightforwardness, transparency and service- Deadline for registration:
oriented partnerships. The main building blocks 23 April 2019
of the approach applied are promoting a vital
organisation, creating transparency by applying its
instruments (for example, Activity-Based Costing,
management dashboard), and an ongoing focus on
service improvement.

Set-up of the seminar

In addition to holding presentations we organise
parallel workshops which require active attendee
participation. We aim not only to offer theoretical
knowledge and experience, but also to complement
it with practical examples. Knowledge-sharing
among participants is a key part of the seminar.
 2-4 October 2019 (3 days)
Financial inclusion
integrates the world
18 Purpose of the seminar
The seminar aims to bring together central banks
interested in learning more about financial and
digital inclusion, financial education, access to
payment systems and other banking services,
financial behaviour, financial resilience and
sustainability. We will discuss the role of central
banks and their strategy for promoting financial
inclusion.
Figure 1: Financial inclusion
Access Education
Resilience
Full financial inclusion is a state in which all people
and business that can use them have access to a full
range of financial services at an affordable price and
good quality.
Target group
High-ranked executive directors, division directors,
managers of departments involved in financial
inclusion and payment policies. Central banks,
finance and economy ministries, financial market
authorities are welcome to come.
Contents
▪▪ The strategy and roles of central banks and other
financial authorities in promoting access to
banking services, financial and digital inclusion,
financial education, financial behaviour, financial
resilience; challenges for less developed and more
developed countries
▪▪ Global initiatives of financial authorities in the
field of financial inclusion (World Bank, BIS,
Eurosystem, OECD etc.)
▪▪ Case studies for fostering financial inclusion to
target-groups (childeren, elderly people)
▪▪ The links between access to finance, financial
literacy and consumer protection
▪▪ How to promote SME financing (including micro
insurance) in emerging and mature markets
Contact information
If you have any questions or need additional
information, please feel free to contact
Judith Looman or Michiel van Doeveren of DNB’s
Payments and Market Infrastructures Division at
j.looman@dnb.nl or m.a.j.m.van.doeveren@dnb.nl.
Deadline for registration:
9 August 2019
DNB international workshop and seminar programme 2019
11 October 2019 (1 day)
Design and practice of
bank resolution
Purpose of the seminar
This seminar is intended to share knowledge
and experiences about the implementation of
bank resolution regimes in the Dutch-Belgium
Constituency’s jurisdictions. Reference to the
Deposit Guarantee Scheme could also be made
where relevant.
Although the frameworks underlying such regimes
may be to a certain extent heterogeneous, they all
pursue the same objective: ensuring that banks can
be resolved in an orderly manner without exposing
taxpayers to loss, while maintaining continuity of
critical economic functions.
The seminar will provide participants the
opportunity to discuss outstanding policy issues
underlying resolution as well as to share lessons
learned from real resolution cases. The seminar
among others will focus on such topics as the
operationalisation of resolution strategies,
application of the different resolution tools and
interaction between supervisory and resolution
authorities during the phases leading to resolution.
From participants we expect an active contribution
to open discussions and a willingness to present
relevant resolution cases in their respective
jurisdictions.
Target group
Heads of the National Resolution Authorities
or heads of departments of the Dutch-Belgium
Constituency at the IMF. The conference will be held
in English. Participation is by invitation only.
Contents 19
Main topics to be discussed during the seminar:
▪▪ Resolution planning for larger and smaller banks,
including the public interest test;
▪▪ Operationalisation of resolution strategies;
▪▪ Application of the different resolution tools;
▪▪ Interplay between supervision and resolution
during the stages leading to resolution;
▪▪ Resolution action – resolution case studies.
Approach
The session will be based on round table
discussions, with a kick-off presentation from one
of the participants. The seminar requires active
participation and a good command of English.
Contact information
If you have any questions or need additional
information, please feel free to contact
Riccardo Rossi or Willem-Jan Koert of DNB’s
Resolution Division at r.rossi@dnb.nl or
w.j.a.koers@dnb.nl.
Registration
Invitees will be referred to a separate online
registration form.
By invitation only
 28-30 October 2019 (3 days)
Financial risk
management for central
banks
20 Purpose of the seminar
The Eurosystem has taken significant
unconventional monetary policy measures in
response to the financial crisis and the low-
inflation/ low-growth environment. This has led
to strong central balance sheet expansion and an
increase in the accompanying risks. Consequently,
the importance of financial risk management has
increased significantly within central banks. During
the seminar, next to the focus on monetary policy
portfolios, attention is paid to establishing an
adequate balance sheet-wide risk management
framework (which takes into account reserve
management). Both conceptual and practical
financial risk management issues will be discussed.
Active participation through an exchange of views
and experiences will be encouraged. We offer this
seminar every other year. Please note: Accounting
standards and related issues are outside the scope
of the seminar.
Target group
Staff members involved in reserve and risk
management (one or two persons per country).
Contents
▪▪ Identifying and measuring different types of risk
(market, credit, liquidity, and operational risk)
▪▪ Financial risk modelling (models and
infrastructure)
▪▪ Establishing a risk management framework
▪▪ Financial risk reporting
▪▪ Reserve management
–– Principles and recent trends
–– Strategic asset allocation
–– Measuring performance
▪▪ Central bank capital requirements
Contact information
If you have any questions or need additional
information, please feel free to contact
Arjen Berkenbos or Ted Heemskerk of DNB’s
Financial Markets Division at a.berkenbos@dnb.nl
or t.k.heemskerk@dnb.nl.
Deadline for registration:
4 September 2019
DNB international workshop and seminar programme 2019
6-8 November 2019 (3 days)
Data-driven pension fund
supervision in a changing
environment
Purpose of the seminar
This seminar offers participants insights into how
new technology can be used for (data-driven)
supervision and how the risks of a changing
environment can be incorporated into the
supervision process.
The environment in which pension funds and
supervisors conduct their business changes
continuously. How do we as supervisors deal with
changes like the rise of fintech and big data? Or the
increasing importance of ESG standards and climate
risks? In the seminar we will, on the one hand,
investigate how we can adequately identify and
mitigate the risks that changes in the environment
can bring for pension funds. On the other hand, we
will look at the new possibilities these changes bring
for supervision.
Target group
Management and staff members of current or
future pension supervisors that are currently
developing or advancing supervision practices.
Contents 21
During this seminar we take a closer look at:
▪▪ The supervisory process and the main decisions
that must be taken
▪▪ Data-driven supervision of pension funds
–– The types of data supervisors need to take
decisions
–– How to analyse data in order to translate it
into useful information
▪▪ Governance and behaviour of pension funds
▪▪ Strategic risks of pension funds in a changing
environment
▪▪ Climate risk and energy transition risk
▪▪ Increased importance of ESG standards
Contact information
If you have any questions or need additional
information, please feel free to contact
Steven Jonk of DNB’s Pension Fund Supervision
Division at s.c.jonk@dnb.nl.
Deadline for registration:
13 September 2019
 25-27 November 2019 (3 days)
Using data from banks for
supervision and statistics
22 Purpose of the seminar
The aim of this seminar is to assist the National
Supervisory Authority (NCA) in implementing the
reporting that has to be implemented as a part of
the EU association agreement. Explain how this
available regulatory data can be used to get more
insight and show the software tools that DNB
has developed. The regulatory data consists of
the COREP and FINREP templates but also other
structured data, like payment data from TARGET,
is used.
The seminar will focus on how the data is loaded.
How the data quality checks are done. How the data
is stored and how the data is made available for the
supervisors and statisticians with dashboards.
Target group
Staff working in banking supervision or statistics
with a strong data background. Staff involved
in implementing the EU association agreement
requirements.
Contents
▪▪ Importing the data, XBRL
▪▪ Checking the data: accuracy, consistency,
completeness, plausibility etc.
▪▪ Storing the data; data model, data governance
etc.
▪▪ Saving and sharing the code; Gitlab, how to
merge code etc.
▪▪ Making the data available
–– Dashboards: Business Model, Credit Risk,
Market Risk, Liquidity and Large exposures
–– Automatic reports (RAS)
–– Data delivery to supranational supervisors or
organisations: ECB, EBA and SRB
Contact information
If you have any questions or need additional
information, please feel free to contact Aad Carp of
DNB’s On-site Supervision and Banking Expertise
Division or Paul Hulst of DNB’s Statistical Division at
a.a.g.carp@dnb.nl or p.j.hulst@dnb.nl.
Deadline for registration:
2 October 2019
 Summary information of
technical cooperation activities
by DNB in previous years
24 Overview of activities
2013 2014 2015 2016 2017
Number of… Events in Amsterdam
Events 35 43 46 58 45

Participants* 281 324 317 327 274

Central banks 43 45 50 42 43

Events abroad
Events 38 32 44 52 44

Participants 631 641 631 781 607

Central banks 16 16 18 17 11

Total events
Events 73 75 90 110 89

Participants 912 965 948 1108 881

Central banks 47 52 51 50 49

* The total number of persons from central banks (and related institutions or in some cases
local financial institutions) that participated in a technical cooperation event or training.

Breakdown of DNB activities in 2017*

4%
9%

4%
36%
7%

Other thirdparty funded

EU twinning visits
International seminars/workshops abroad
International seminars/workshops in Amsterdam
Expert advice/study visits abroad
Study visits to DNB
41%

*Measured as percentage of total number of events

DNB international workshop and seminar programme 2019

Central bank participation 25

Number of central banks that participated in one or more technical cooperation activities by DNB

56

54

52

50

48

46

44

42

40
2013 2014 2015 2016 2017

Male to female ratio (DNB International seminars)

70

60

50

40

30

20

10

0
2013 2014 2015 2016 2017
 About us
26 The Technical Cooperation Centre coordinates Each year in November, the Technical Cooperation
DNB’s technical cooperation activities. It is Centre publishes a brochure on DNB’s international
responsible for the planning, logistics, financing, workshop and seminar programme for the calendar
monitoring and evaluation of those activities, year ahead. A preview of our programme is
in tandem with DNB’s Events Department. published on DNB’s website in October.
The seminar programme has been in existence
The Centre was set up in 1998, after membership since 1999.
of the Dutch-led IMF constituency had increased
substantially to thirteen countries,1 many of which
were in transition from a state-led to a market-
led economy. Long-term relationships have since
developed. For instance, since 1999, DNB has had
the opportunity to provide some form of training
to more than 3650 staff of the three central banks
that received most of our bilateral assistance. This
includes persons who received training more than
once. Under the technical cooperation model that
DNB uses, the expertise is not provided by the
Technical Cooperation Centre itself, but by experts
from DNB who work in the relevant areas. To this
end, all business areas earmark a certain amount of
their time for technical cooperation each calendar
year. They also appoint a contact person who has
an overview of the available expertise and experts.
Each year, more than 80 professionals provide
technical assistance for around 80 activities or
missions.

1 Armenia, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Georgia, Israel, the Republic of Macedonia,
Moldova, Montenegro, the Netherlands, Romania, Ukraine. In October 2012, Belgium (co-chair with the
Netherlands) and Luxembourg joined the constituency.
DNB international workshop and seminar programme 2019

Notes
27