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GUIA PARA EL TALLER/LA SIMULACION/ EL JUEGO DE ROLES/

ESTUDIO DE CASO
Proceso: Gestión de la Formación Profesional Integral
Procedimiento: Ejecución de la Formación Profesional Integral

GUIA PARA EL TALLER LA SIMULACIÓN EL JUEGO DE ROLES ESTUDIO DE CASO

1. Before you read the passage, talk about these questions.

a) What is Information Technology?
Information Technology is the application of computers and telecommunication equipment to store, retrieve, transmit
and manipulate data, often in the context of business or other companies.

b) What do Information Technology professionals do?

This professional can perform within organizations, and among the tasks that are performed is the management of
data bases and systems that rely on the subject of data mining, intelligence and business engineering.

2. Read the statement from the DataPro Inc. CEO. Then, mark the following statements as true (T) or false (F).
a) _F_ The IT Department is increasing.
b) _T_ Data Processing employees now encode data.
c) _T_ Supervisors know the employees' new assignments.

Evans Virginia, Dooley Jenny, Wright Stanley Information Technology

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GUIA PARA EL TALLER/LA SIMULACION/ EL JUEGO DE ROLES/
ESTUDIO DE CASO
Proceso: Gestión de la Formación Profesional Integral
Procedimiento: Ejecución de la Formación Profesional Integral

7. 🎧 (T_3) Listen again and complete the conversation.

3. Match the words (1-10) with the definitions (A-J).
Employee: Excuse me, Mr. Hopkins? I have a question
1 _G_ software A. putting secret information into code about the (1) _Restructuring_.
2 _I_ code B. the physical parts of a computer Hopkins: Please, come in. What's your question?
3 _B_ hardware C. connected to the Internet Employee: Well, I'm now in the (2) _Quality assurance_
4 _F_ data processing D. numbers entered/held in a computer section.
5 _J_ information security E. checking products for problems Hopkins: Yes. You have a great understanding of hardware.
6 _C_ online F. the act of using information Employee: Thanks, but I have more experience with (3)
7 _H_ technical support G. programs/instructions added to computers _Information Security_.
8 _D_ data H. helping people use/understand technology Hopkins: I see. You want a (4) _Transfer_ then?
9 _E_ quality assurance I. program language Employee: Exactly. I feel that I'm more valuable there.
10 _A_ encoding J. the act of protecting information Hopkins: Let me (5) _think about_ it.

4. Fill in the blanks with the correct words from the word bank.

data quality assurance encoding

a) Enter the _data_ into the computer. 8. With a partner, act out the roles below, based on task
b) The company uses _encoding_ to protect information. 7. Then, switch roles.
c) _Quality assurance_ finds and fixes problems in new
products.
I have a question about ...
5. 🎧 (T_2) Listen and read the statement from the I'm in the __ section.
DataPro Inc. CEO again. Which section is responsible I have more experience with ...
for helping people to understand technology?
_Quality assurance_ Student A: You are a supervisor. Speak with Student B
to find out:
• current section
• desired section
6. 🎧 (T_3) Listen to a conversation between a DataPro • reason
Inc. employee and her supervisor. Tick () the correct
answers. Student B: You are an employee. Answer
a) What is the dialogue mainly about? Student A's questions.
__ asking for a raise Make up a name for your supervisor.
__ requesting a transfer
__ assuring product quality
__ improving hardware

b) What can you infer about the employee? 9. Use the conversation from Task 8 to fill out the
__ She does not like her new section. transfer request.
__ She has experience with hardware.
__ She does not understand the changes. Transfer Request
Employee's Name:
__ She creates valuable software.
_Johan Amara_
Supervisor's Name:
_Jose Gutierrez_
 CEO n. (Chief Executive Officer): Current Section:
CEO _Data processing_
 Assurance n. Guarantee Requested Section:
 Make up v. Invent _Information Security_
 … Reason for Transfer Request:
 …
_I would like to contribute to the security of the company. _
Evans Virginia, Dooley Jenny, Wright
… Stanley Information Technology