Ana Paola Rico Villarreal A00816243 06/26/2019

Peer Evaluation Work

A self-diagnosis rubric with the sum of the answers and their
interpretation.
Behavior Yes No
I seek adequate blocks of time x
to engage in peaceful dialogue
to solve conflicts in a productive
way.
I usually communicate clearly, x
directly, and respectfully with
my bosses and/or directors.
I usually communicate clearly, x
directly, and respectfully with
my co-workers.
I usually listen carefully and x
respectfully to understand my
managers and/or directors.
I usually listen carefully and x
respectfully so I can understand
my co-workers.
At work meetings, I try to listen x
carefully, with understanding
and respect for all involved.
I set aside periods of time to x
establish my goals and evaluate
my performance.
I dedicate sufficient time to x
establish goals and evaluate my
collaborators’ performance.
If I need to bring a matter to a x
colleague’s attention, I do so in
a clear, direct, respectful way.
I give positive recognition to my x
colleagues well done activities
to motivate them to keep
improving.
Total number of answers 7 3

“6 to 8 answers checked “yes” indicate you have good communication, but it could improve. Remember that
the work environment is characterized by peace and the assurance of achieving results.”
 Ana Paola Rico Villarreal A00816243 06/26/2019

Answers to all of the reflection questions.

1. What positive behaviors could you identify in the way you communicate?
I’m good at saying things in a respectful way and also making my self understood

2. What behaviors of yours do you feel need improving?

When if comes to give feedback and the it is about pointing out something that was done wrong I tend
to be mad and I don’t know how to control emotions.

3. How do you think your way of communicating affects people and results?
When I show respect and gratitude for the work that was done people upgrade their performance and
the work is done in a better way.

4. What factors do you think influence the way you communicate with others?
My emotions control how I communicate with others. It’s good when they are all good feeling but I
need to work on how I communicate when I’m mad.

5. What conclusions can you make based on these observations that will allow you to improve your
communication as a leader, both in the work environment and in your personal environment?
Do not let my emotions get in the way of treating people. I need to be more objective on my thinking
and in the way I give feedback.

The behavior chosen for improvement.

Controlling my anger when I’m giving feedback to others.

Actions to improve the chosen behavior.

Even though I’m good at congratulating people and making them feel like they are very valuable to the
work we are doing, I find it hard to let people know in a kind way that they made a mistake. I have very
little patiente with error and my first reaction is to get mad. However to get better at this I need to take
a few seconds before exploding and think very objectively why something went wrong and tell my
teammate or whoever it is what happened and how we can make it right and help them.