Quarter 1 - PCO

Computer Systems Servicing (Grade 9) – PERFORM COMPUTER OPERATIONS
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LESSON 2
Perform Computer Operations
LEARNING OUTCOMES
LO 1. Plan and prepare for task to be undertaken
1.1 Determine requirements of task in accordance with the required output

1.2 Select appropriate hardware and software according to task assigned
and required outcome
1.3 Plan a task to ensure that OHS guidelines and procedures are followed
1.4 Follow client-specific guidelines and procedures
1.5 Apply required data security guidelines in accordance with existing
procedures
COMPUTER HARDWARE
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Definition of Terms
Bin - a container or enclosed space for storage.

Computer chassis - the enclosure that contains most of the components of
acomputer.
Diagnostic tools - used to test the integrity of circuits and the quality ofelectricity
in computer components and to test the functionality of computerports.
Hazards - risks; dangers.
Insulation - - - - - - a material that reduces or prevents the transmission ofheat or
sound or electricity.
Nozzle - - - - - - - - -a projecting part with an opening, as at the end of a hose,for
regulating and directing a flow of fluid.
Preventive - intended or used to prevent or hinder.
Static electricity - an accumulation of electric charge on an insulated body.
Tool - - - - - - - - - a handheld device that aids in accomplishing a task.
Toolkit - - - - - - - a set of tools designed to be used together or for aparticular
purpose.
Acronyms
ESD - - - - - - - - - Electrostatic discharge.

USB - - - - - - - - - Universal serial bus
LCD - - - - - - - - - Liquid crystal display
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LEARNING OUTCOME 1
LO 1. Plan and prepare for task to be undertaken

1.2 Select appropriate hardware and software according to task assigned
and required outcome
1.3 Plan a task to ensure that OHS guidelines and procedures are followed
1.5 Apply required data security guidelines in accordance with existing
procedures
PERFORMANCE STANDARDS
The learners shall be able to apply quality standards in computer systems
servicing.
Materials
1. Desktop Computer
2. Projector
3. USB Flash Drives
4. Tables and Chairs
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Pre-Test 1.1
You will be challenged to dig deeper into your prior knowledge and
previous experiences about computer hardware servicing. This Phase will guide
you in assessing yourself by answering questions and many other types of
evaluation for you to further explore the basics of computer hardware servicing.
SKILLS TEST
Direction: Listed below are some of the most important skills that you must gain
in order to render quality service when you enter the real world of Computer
Hardware Servicing. Read the skills carefully. Then write “Not much”, if you are
not really familiar, “A little” and “A lot”, if you are familiar with the skill. Feel free to
answer each skill. Write your answers in your notebook.
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Information Sheet 1.1
COMPONENTS OF A COMPUTER
Input Devices
The following table lists some examples of devices that are used to put
information into a computer:
Device Description
Keyboard The primary input device for a computer, allowing users to type
information just as they once did on a typewriter.
Mouse Used with graphical interface environments to point to and select

objects on the system's monitor. Can be purchased in a variety
of sizes, shapes, and configurations.
Scanner Converts printed or photographic information to digital

information that can be used by the computer. Works similar to
the scanning process of a photocopy machine.
Microphone Works like the microphone on a tape recorder. Allows input of

voice or music to be converted to digital information and saved to
a file.
CD-ROM/DVD drive Compact disc–read only memory: stores large amounts of data
on a CD that can be read by a computer.
Processing
The central processing unit (CPU) is the heart and brain of the computer. This
one component, or "chip," is responsible for all primary number crunching and data
management. It is truly the centrepiece of any computer. It is so important that whole
generations of computer technology are based and measured on each "new and
improved" version of the CPU.
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When we refer to the CPU, we are usually speaking of the processor. However,
the CPU requires several other components that support it with the management of data
to operate. These components, when working in harmony, make up the primary
elements of the PC we know today. The following table lists these fundamental support
components.
Component Description
Motherboard The main circuit board of the computer. The large circuit board
found inside the computer. Without it, a computer is just a metal
box. The motherboard contains all the remaining items in this
table; for all practical purposes, it is the computer.
Chip Set A group of computer chips or integrated circuits (ICs) that, when
working together, manage and control the computer system.
This set includes the CPU and other chips that control the flow
of data throughout the system.
Data Bus A group of parallel conductors (circuit traces) found on the

motherboard and used by the CPU to send and receive data
from all the devices in the computer.
Address Bus A group of parallel conductors (circuit traces) found on the

motherboard and used by the CPU to "address" memory
locations. Determines which information is sent to, or received
from, the data bus. An address bus is a computer bus (a series
of lines connecting two or more devices) that is used to specify
a physical address. When a processor or DMA-enabled device
needs to read orwrite to a memory location, it specifies that
memory location on the address bus (the value to be read or
written is sent on the data bus).
Expansion Slots Specialized sockets that allow additional devices called
expansion cards or, less commonly, circuit boards, to be
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attached to the motherboard. Used to expand or customize a

computer, they are extensions of the computer's bus system.
Clock Establishes the maximum speed at which the processor can

execute commands. Not to be confused with the clock that
keeps the date and time.
Battery Protects unique information about the setup of the computer

against loss when electrical power fails or is turned off. Also
maintains the external date and time (not to be confused with
the CPU's clock).
Memory Stores temporary information (in the form of data bits) that the
CPU and software need to keep running.
Output Devices
The following table lists some common devices, known as peripherals, used
exclusively for output.
Device Description
Printer Generates a "hard copy" of information. Includes dot matrix, ink
jet, and laser varieties.
Monitor The primary output device. Visually displays text and graphics.
Plotter Similar to a printer, but uses pens to draw an image. Most often
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used with graphics or drawing programs for very large drawings.
Speakers Reproduce sound. Optional high-quality speakers can be added

to provide improved output from games and multimedia software.
Input and Output

Some devices handle both input and output functions. These devices are called
input/output (I/O) devices, a term you will encounter quite often.
Device Description
Floppy Disk Drive Mechanism for reading and writing to low-capacity, removable,
magnetic disks. Used to store and easily transport information.
Hard Disk Drive High-capacity internal (and sometimes external) magnetic disks
for storing data and program files. Also called fixed disks.
Modem Converts computer data to information that can be transmitted

over telephone wires and cable lines. Allows communication
between computers over long and short distances.
Network Card An expansion card that allows several computers to connect to

each other and share information and programs. Also called
network interface card (NIC).
CD Recorder Also called CD-R. You can copy data to a CD with this device,
but you can only write to a section of the disc once. Variations on
this type of device include compact disc–rewritable (CD-RW)
drives. These drives allow you to read, write, and overwrite a
special CD-ROM-type disc.
Tape Drive Large-capacity, magnetic, data storage devices. Ideal for backup
and retrieval of large amounts of data. Works like a tape
recorder and saves information in a linear format.
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Other external storage devices include Iomega Zip drives, which allow users to store 100 MB or
250 MB of data on a single Zip disk.
Other Computer Parts and Accessories

The following table lists some examples of cable that are used to communicate to a
system.
Cable/Cord Description
IDE (ATA/PATA Cable) IDE is also known as ATA or PATA (Parallel ATA) and is a way
of handling a parallel data bus from a disk drive (well, usually a
disk drive) to a computer mother board where the disk controller
is mostly embedded in the disk drive.
SATA/ATA SATA (Serial ATA) is an advance on this where the signals are
sent over a serial bus not a parallel bus. The cable is much
smaller and it will run at higher speed and will support more than
2 drives on a bus.
Note: They are both ways to connect a disk drive to a computer.

You use the one that matches your computer mother board (old
ones support IDE only, newer ones will support SATA and may
support both SATA and IDE) and your disk drive (disk drives are
either IDE or SATA, never seen one with both available).
USB Cable USB cable is a cable that is used to connect a device to a
computer or laptop or Printer, Video cameras, Mp3, mp4 even
cell phone.
A/V Cable A/V cable is to use for connect a device to tv and it has the video
and audio cable.
Heat Sink An environment capable of absorbing heat from an object with

which it is in thermal contact without a phase change or an
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appreciable change in temperature.

A protective device that absorbs and dissipates the excess heat
generated by a system.
USB HUB A device that increases the number of USB ports on a PC.
However, since the hub plugs into one of the USB ports on the
computer, the total number of additional ports is minus one. For
example, a four-port hub adds three new ports. USB hubs are
typically used to extend USB sockets to the top of the desk for
conveniently connecting external peripherals.
Power Cord A power cord, line cord, or mains cable is a cord or cable that
temporarily connects an electrical appliance to the distribution
circuits of an electrical power source via a wall socket or
extension cord.
AVR (Automatic Voltage A voltage regulator is an electricalregulator designed to

Regulator) automatically maintain a constant voltage level.
It may use an electromechanical mechanism, or passive or
active electronic components. Depending on the design, it may
be used to regulate one or more AC or DC voltages.
UPS (Uninterruptible Power An uninterruptible power supply, also uninterruptible power

Supply) source, UPS or battery/flywheel backup, is an electrical
apparatus that provides emergency power to a load when the
input power source, typically the utility mains, fails. A UPS differs
from an auxiliary or emergency power system or standby
generator in that it will provide instantaneous or near-
instantaneous protection from input power interruptions by
means of one or more attached batteries and associated
electronic circuitry for low power users, and or by means of
diesel generators and flywheels for high power users. The on-
battery runtime of most uninterruptible power sources is
relatively short—5–15 minutes being typical for smaller units—
but sufficient to allow time to bring an auxiliary power source on
line, or to properly shut down the protected equipment
Computer Fan A computer fan is any fan inside a computer case used for
cooling purposes, and may refer to fans that draw cooler air into
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the case from the outside, expel warm air from inside, or move
air across a heatsink to cool a particular component. The use of
fans to cool a computer is an example of active cooling.
Laptop/Notebook cooler A laptop/notebook cooler, cooler pad or chill mat is an accessory

for laptop computers that helps reduce their operating
temperature. Normally used when the laptop's fan device is
unable to sufficiently cool the laptop, a cooling pad may house
active or passive cooling methods and rests beneath the laptop.
Active coolers move air or liquid to direct heat away from the
laptop quickly, while passive methods may rely on thermally
conductive materials or increasing passive airflow.
TV Tuner or TV Video A TV tuner card is a computer component that allows television
Capture signals to be received by a computer. Most TV tuners also
function as video capture cards, allowing them to record
television programs onto a hard disk.
SUPPORT HARDWARE
In addition to the devices that support a computer's data-processing functions,

there are others that enhance its operation and performance. The following table lists
some of these devices.
In addition to the devices that support a computer's data-processing functions,
there are others that enhance its operation and performance. The following table lists
some of these devices.
Device Description
Power supply
Converts a local power source (typically 110 volts AC in the
United States) to 3.3, 5, or 12 volts DC. Most power supplies
also perform some basic line conditioning and surge-protection
functions.
Surge suppressor
Used to prevent large power spikes (for instance, lightning) from

damaging a computer.
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UPS Uninterruptible power supply. Acts as both a surge suppresser

(to prevent high-power spikes) and a power leveler to provide
the computer with a constant source of power. Can even provide
power during a power failure or interruption (although the
duration depends on the UPS and the computer's power
consumption) so that the user can safely save data before
shutting down.
Case The box that houses most of the system must provide an
environment that minimizes electrical interference to other
electronic devices in the area. It should provide a proper heat
level for safe operation and bays and connections for drives,
circuit boards, and I/O devices.
Basic Hard drive components:
 Disk platters
 Read/ write head
 Spindle motor
 Head actuator mechanism
 Logic board
 Cable and connectors
 Configuration items
The platters, spindle motor, heads and head actuator mechanism are contained
in a sealed chambers called the Head Disk Assembly (HDA), usually treated as a single
components and is rarely opened. Other parts external to HDA such as the logic board,
cover, and other configuration items can be disassembled from the drive.
Hard drive comes with TWO Basic sizes:
 Hard disk drive 3.5” in size
 Laptop Hard drive 2.5” in size
Types of Hard disk Drive / Communication Interfaces

Three of the most common and widely used hard drive types are:
1. IDE
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2. SCSI
3. SATA or Serial ATA.
STORAGE DEVICES
USB Drive Floppy Disk Hard Disk Drive Other Storage Devices
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Self-Check 1.1
Direction: Draw and label the different hardware of a computer. After drawing and labelling the
hardware components, group them into Input Devices, Output Devices and Storage Devices .
PERSONAL COMPUTER
Output Storage
Input Devices
Devices Devices
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Activity Sheet 1.1
DEMONSTRATION: Configure the parts of computer hardware below, give the exact location in
its components (you can draw or label its components/ peripherals, and equipment).
1 2 3 4 5
6 7 8 9
10 11 12
INSTRUCTIONS:
1. The teacher would assign a workstation for this lab.
2. Prepare the following materials and equipment: Computer Table/no
chair, Monitor, System Unit, Keyboard, Mouse, Printer, Web camera,
Speaker/Headset, 2 pcs. Power Cord, AVR (Automatic Voltage
Regulator), and extension wire.
3. Connect all the computer parts/peripherals in their proper places or
location.
4. Let the teacher check your work for evaluation.
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Activity Sheet 1.2
1. View actual personal computer and discuss its parts and function.
2. Utilizing the internet and the website www.YouTube.com, view a video regarding
parts of the computer. Use the URLs below.
1. http://www.youtube.com/watch?v=A9gYVKPczRA
2. http://www.youtube.com/watch?v=bySnX9ZHYvo&feature=player_embedded
After watching the videos, answer the following questions:
1. Can you cite the different parts/ components of computer showed in the video
presentation?
2. Do the components play an important role in the computer system? Explain your
answer.
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LEARNING OUTCOME 1
1.2 Select appropriate hardware and software according to the task assigned and
required outcome
1.5 Apply required data security guidelines in accordance with existing procedures
COMPUTER APPLICATION SOFTWARE
servicing.
Materials
5. Desktop Computer
6. Projector
7. USB Flash Drives
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Pre-Test 1.2
Multiple Choice: Choose the letter of your choice.
1. Computer instructions or data, anything that can be stored electronically.

A. Software B. Hardware C. Operating System
2. Consist of the Operating system and all the utilities that enable the computer to
function.
A. System Software B. Package Software C. MS Office
3. Is any application that uses a web browser.
A. Web Application B. System C. Package Software
4. It is made available to everyone and can be change, modify and distribute to
public without any notification.
A. Open Source B. Package C. Application’
A. Software B. Hardware C. Storage
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TYPES OF COMPUTER SOFTWARE
Major Types of Software
Software is the means by which computer systems speak with computer users.
Software forms the heart of computer systems. What are the major types of software?
Read on to find out.
Software, by definition, is the collection of computer programs, procedures and

documentation that performs different tasks on a computer system. The term 'software'
was first used by John Tukey in 1958. At the very basic level, computer software
consists of a machine language that consists of groups of binary values, which specify
processor instructions. The processor instructions change the state of computer
hardware in a predefined sequence. Briefly, computer software is the language in which
a computer speaks.
There are different types of computer software. What are their major types?
Programming Software: This is one of the most commonly known and popularly used
forms of computer software. This software come in forms of tools that assist a
programmer in writing computer programs. Computer programs are sets of logical
instructions that make a computer system perform certain tasks. The tools that help the
programmers in instructing a computer system include text editors, compilers and
interpreters.
System Software: It helps in running the computer hardware and the computer
system. System software is a collection of operating systems; devise drivers, servers,
windowing systems and utilities. System software helps an application programmer in
abstracting away from hardware, memory and other internal complexities of a computer.
Application Software: It enables the end users to accomplish certain specific

tasks. Business software, databases and educational software are some forms of
application software. Different word processors, which are dedicated for specialized
tasks to be performed by the user, are other examples of application software.
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Apart from these three basic types of software, there are some other well-known
forms of computer software like inventory management software, ERP, utility software,
accounting software and others. Take a look at some of them.
Inventory Management Software: This type of software helps an organization
in tracking its goods and materials on the basis of quality as well as quantity. Warehouse
inventory management functions encompass the internal warehouse movements and
storage. Inventory software helps a company in organizing inventory and optimizing the
flow of goods in the organization, thus leading to an improved customer service.
Utility Software: Also known as service routine, utility software helps in the
management of computer hardware and application software. It performs a small range
of tasks. Disk defragmenters, systems utilities and virus scanners are some of the
typical examples of utility software.
Data Backup and Recovery Software: An ideal data backup and recovery software
provides functionalities beyond simple copying of data files. This software often supports
user needs of specifying what is to be backed up and when. Backup and recovery
software preserve the original organization of files and allow an easy retrieval of the
backed up data.
This was an overview of the major types of software. Computer software are
widely popular today and hence we cannot imagine a world of computers without them.
We would not have been able to use computers if not for the software. What is
fascinating about the world of computers is that it has its own languages, its ways of
communication with our human world and human interaction with the computers is
possible, thanks to computer software. I wonder, if the word 'soft' in ‘software’ implies
‘soft-spookiness’, which is an important quality of a pleasant communication.
Software copyright
Software copyright is the relatively recent extension of copyright law to machine-
readable software. While many of the legal principles and policy debates concerning
software copyright have close parallels in other domains of copyright law, there are a
number of distinctive issues that arise with software. This article will primarily focus on
topics peculiar to software.
Software copyright is commonly used by proprietary software companies to
prevent the unauthorized copying of their software. Open source licenses also rely on
copyright law to enforce their terms. For instance, copyleft licenses impose a duty on
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licensees to share their modifications to the copylefted work under some circumstances.
No such duty would apply had the software in question been in the public domain.
The copyright infringement of software (often referred to as software piracy)
refers to several practices which involve the unauthorized copying of computer software.
Copyright infringement of this kind is extremely common. Most countries have copyright
laws which apply to software, but the degree of enforcement varies.
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Self-Check 1.2
Multiple Choice: Choose the letter of your choice.

B. Software B. Hardware C. Operating System
7. Consist of the Operating system and all the utilities that enable the computer to
function.
B. System Software B. Package Software C. MS Office
8. Is any application that uses a web browser.
B. Web Application B. System C. Package Software
9. It is made available to everyone and can be change, modify and distribute
to public without any notification.
B. Open Source B. Package C. Application’
B. Software B. Hardware C. Storage
Unit of competency: Perform Computer Operations
Competency standards COMPUTER SYSTEM SERVICING NC II
Answer the following question given below SCORE
What is software?
What is Operating System software / System Software?
What is Application Software?
What is Utility Software?

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Activity Sheet 1.2

What is Programming Software?
1. View actual personal computer and discuss its parts and function.
2. Utilizing the Internet and the website YouTube, view a video regarding
parts of the computer. Use the URLs below:
http://www.youtube.com/watch?v=A9gYVKPczRA
http://www.youtube.com/watch?v=bySnX9ZHYvo&feature=player_embedded
After watching the videos, answer the following questions:
o Can you cite the different parts/ components of computer showed in the
video presentation?
o Do the components play an important role in the computer system? Explain
your answer.
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LEARNING OUTCOME 2
2.1 Enter the data into the computer using appropriate program/application in
accordance with company procedures
2.2 Check the accuracy of information and save the information in accordance
with standard operating procedures
2.3 Store inputted data is in storage media according to requirements
2.4 Perform work within ergonomic guidelines
servicing.
Materials
Desktop Computer
Projector
USB Flash Drives
Tables and Chairs
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Pre-Test 2
Multiple Choice: Circle the letter of your answer. Write your answer on the space provided
1. Times New Roman, Comic Sans, and Calibri are examples of ___________.
A. Variations B. Font sizes C. Fonts D. Wordings
2. Which is not a tab in Microsoft Word?
A. File B. Insert C. Home D. Design
3. Which one is not in the drop-down menu when you click on the File tab in Microsoft Word?
A. Save As B. Open C. New D. Backup
4. Which tab would you choose to change the font size of a word from 12 points to 18 points?
A. File B. Home C. Insert D. Page Layout
5. To put a header on your document, you would choose the ________ tab.?
A. File B. Design C. Insert D. Home
6. What is the definition of FONT?
A. Word formatting B. Designs of type C. Italicize D. Typesetting
7. Font size is measure in _________?
A. Height B. Width C. Points D. Numbers
8. Using the keyboard only, which buttons would you press to select the entire document?
A. CTRL A B. CTRL O C. CTRL F D. CTRL M
9. What would you click if you wanted to reverse a recent action?
A. CTRL A B. CTRL O C. CTRL Z D. CTRL M
10. Controls the amount of space between each letter.
A. Toolbar B. Character spacing C. Drawing toolbar D. Options spacing
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Computer and Visual Ergonomics
It seems nearly everyone in this digital world is spending a lot of time in front of a
computer, which can strain the eyes as well as other parts of the body.
And anyone who uses a computer for prolonged periods — whether on the job,
at school or at home for enjoyment — is at risk for headaches, burning eyes, red eyes, a
stiff neck and other symptoms that comprise computer vision syndrome (CVS).
Prolonged computer work also can cause physical stress that eventually could lead to a
disability.
Here's the good news: You can reduce computer-related discomfort by becoming
more aware of your body during computer work and adjusting your workstation and
viewing habits to avoid these problems. The key is something called computer
ergonomics.
What Is "Computer Ergonomics"?
Ergonomics is the science of designing a job, equipment and/or workplace to fit

the worker. The goal is to optimize the "fit" between each worker and his or her work
environment to optimize performance and reduce the risk of repetitive strain injuries.
Computer ergonomics addresses ways to optimize your computer workstation to

reduce the specific risks of computer vision syndrome (CVS), neck and back pain, carpal
tunnel syndrome and other disorders affecting the muscles, spine and joints.
Some experts in this field also use the term "visual ergonomics" when talking
With better posture, this

computer worker might avoid
neck and back strain.
https://www.allaboutvision.com/cvs/ergonomics.htm
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about designing a computer workstation with the goal of preventing CVS.
Computer and Visual Ergonomics: OSHA Tips

You don't need an expensive consultant to create a computer workstation that
reduces your risk of stress, discomfort and potential injury.Here are some of the top
computer ergonomics tips recommended by the U.S. Department of Labor's
Occupational Safety & Health Administration (OSHA). These tips are designed to reduce
the risk of stress, physical injury and computer eye strain from prolonged computer use.
Sit so your head and neck are upright and in-line with your torso, not bent down or tilted
back.
1. Face your computer screen directly. Avoid viewing your screen with your head
turned or your back twisted.
2. Keep your elbows comfortably close to your body.
3. Use a chair that provides support for your lower back and has a cushioned seat with
a contoured front edge.
4. Keep your mouse close to your keyboard so you don't have to reach for it.
5. Position your computer display so the top of the screen is at or slightly below eye
level. This will allow you to view the screen without bending your neck.
6. Adjust the position of your display to prevent reflections of overhead and outdoor
lighting appearing on your screen.
7. Put your monitor close enough to your eyes so you can comfortably read text on the
screen without leaning forward.
8. When working with print documents, use a document holder that positions them at
the same height and distance as your computer screen.
9. Use a hands-free headset when talking on the phone while working at your
computer.
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Also, adjust the height of your chair and desk so that:
 Your upper arms are perpendicular to the floor, not stretched forward or angled
backward
 Your forearms, wrists and hands form a 90-degree angle with your upper arms
 Your thighs are parallel to the floor and your lower legs are perpendicular to the floor
 Your wrists and palms are not resting on sharp edges
If you wear bifocals or trifocals, you should be able to comfortably view your computer
screen without tilting your head back. If this is not the case, consider purchasing computer
glasses.
Following these tips will help you avoid stressful postures that lead to headaches, neck and
back pain and computer vision syndrome.
But remember, prolonged computer work — even at an ideal workstation — is stressful to

your body and your eyes.
To relieve stress that can lead to computer vision syndrome and physical disorders, be sure
to take frequent breaks when working at a computer.
Many experts, including optometrists who specialize in computer vision, recommend that you
get up and move away from your computer for short breaks at least every 20 to 30 minutes.
Take a few minutes to stretch your arms and back, and let your eyes relax their focus by
looking at something at least 20 feet away.
Also, blink fully and frequently to reduce your risk of dry eyes from computer use. If
necessary, apply "artificial tear" eye drops to moisten and lubricate your eyes.
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Activity Sheet 2.1
Short Interview
Directions: Conduct an interview with a skilled computer technician and ask the
following guide questions:
1. What are your personal preparations for your own safety when working?
2. What are the other safety precautions that you apply when working?
3. What are your tips for beginners like us in adhering with the safety
precautions?
Activity Sheet 2.2
Time to Browse
Directions: Using the internet, read more eBooks about occupational health and safety
precautions. Also you can watch video presentations featuring safety precautions when
working. Have a note or hard copy of what you have researched. You may use the
following web sites as your reference:
http://www.youtube.com/watch?v=SuRymEHxm3I
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Activity Sheet 2.2
Direction: Student will demonstrate knowledge on the importance of work ergonomics

in the workplace by creating a Photo Story.
Criteria Excellent (10) Great (8) Marginal (5) Unprepared SCORE

(2)
Thematic statement is Thematic statement is Thematic statement is Thematic statement

universal and relevant to universal and relevant to somewhat universal is lacking a
the novel. Connection the novel. Connection to and relevant to the universal message
Thematic
to the novel is original the novel is strong and novel. Connected to and relevant to the
Statement and able to be proven in able to be proven in the novel and able to novel is lacking.
presentation. presentation. be proven in Connection to the
presentation. novel is lacking.
Photos Photos have a clear Photos are interesting but Photos have a lack of Photos must be
statement and theme the theme connection is connection to the explained to
connection is evident. not obvious. thematic message. understand the
Photos could stand connection to the
alone as a theme.
representation of the
theme.
Analysis Analysis of photos and Analysis of the photos Analysis of the photo Analysis of the
the connection to the and the connection to the lacks a connection to photo has no real
novel is well written, novel relies on plot the novel. connection to the
analytical and original. summary. theme of the novel.
Grammar, Presentation is free of Presentation has few Presentation has Presentation has
any grammar errors or grammar errors or grammar errors or grammar errors
Presentation
STORY errors. STORY errors. Delivery STORY errors. and STORY is
and Timing
Delivery is well is prepared but nervous. Delivery is awkward. incorrectly
rehearsed. Presentation Presentation is ready on Presentation is ready referenced.
is ready on due date. due date. on due date. Delivery is
awkward.
Presentation is
LATE.
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Getting to know MS Word 2013

Introduction
Word 2013 is a word processing application that allows you to create a variety
of documents like letters, flyers, and reports. With the introduction of several enhanced
features—including the ability to create and collaborate on documents online—Word
2013 gives you the ability to do more with your word processing projects.
The Word interface
When you open Word 2013 for the first time, the Word Start Screen will appear.
From here, you'll be able to create a new document, choose a template, or access
your recently edited documents.
From the Word Start Screen, locate and select Blank document to access the
Word interface.
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The Ribbon
Word 2013 uses a tabbed Ribbon system instead of traditional menus.

The Ribbon contains multiple tabs, each with several groups of commands. You will use
these tabs to perform the most common tasks in Word.

The Home tab gives you access to some of the most commonly
used commands for working with Word 2013, including copying
and
pasting, formatting, aligning paragraphs,and choosing docume
nt styles. The Home tab is selected by default whenever you open
Word.

The Insert tab allows you to
insert pictures, charts, tables, shapes, cover pages, and more to
your document, which can help
you communicate information visually and add style to your
document.

The Design tab gives you access to a variety of design tools,
including document formatting, effects, and page borders, which
can give your document a polished look.
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
The Page Layout tab allows you to change the print formatting of
your document, including margin width, pageorientation,
and page breaks. These commands will be especially helpful when
preparing to print a document.

The References tab allows you add annotations to your document,
such as footnotes and citations. From here, you can also add
a table of contents, captions, and a bibliography. These
commands are especially helpful when composing academic
papers.

You can use the mail merge feature in the Mailings tab to
quickly compose letters, address envelopes, and createlabels.
This is especially useful when you need to send a letter to several
recipients.

You can use the Review tab to access Word's
powerful editing features, including adding comments and
tracking changes. These features make it easy
to share and collaborate on documents.
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
The View tab allows you to switch between different views for your
document and split the screen to view two parts of your document
at once. These commands will also be helpful when preparing to
print a document.

Contextual tabs will appear on the Ribbon when you're working
with certain items, such as tables and pictures. These tabs
contain special command groups that can help you format these
items as needed.
The Ruler
The Ruler is located at the top and to the left of your document. It makes it easier
to adjust your document with precision. If you want, you can hide the Ruler to create
more screen space.
Activity Sheet 2.3
Task 1: Basic Formatting in Microsoft Word: Formatting Exercise

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Direction: In a new Word document, type the following contest announcement:

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1. Save the document in your UNIT 2 folder as Annual_Essay_Contest.docx.

2. Format the title “Literary City Bookstore Announces” and “The Annual Essay
Contest” at the top of the document as bold and centre aligned.
3. Put a border around the title and shade the border navy blue, and then change
the font colour of the title to white.
4. Double space your work and use 18pt line spacing between each paragraph.
Left align the entire document.
5. In the second paragraph, underline “March 1”.
6. Format the paragraph that begins “Thank you for browsing…” as bold.
7. Check the document for errors and misspellings and make any corrections.
8. Save the changes to the file.
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Activity Sheet 2.4
In a new document, create the following letter. Be sure there are three blank lines below
the
closing word “Sincerely”:
1. Save the document in your UNIT 2 folder as Bass_Magazine.doc.

2. Format “Dear Miss Fisher” in a different font and a larger size.
3. Format both occurrences of “Big Bass” as italic and change the font colour to
blue.
4. In the last paragraph, format the words “special offer” as bold.
5. Format the entire letter as fully justified.
6. Change the left margin to 2.5”
7. Create a header with the text BIG BASS MAGAZINE center aligned, and then
change the font size to 28pt and a font style of your choice.
8. Create a footer with your name followed by a space and the page number right
aligned in the format “Bulhao Page 1 of 1”.
9. Check the document for errors and misspellings and make any corrections.
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10. Save the changes to the file.

Your document should look something like this.
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LEARNING OUTCOME 3
3.1 Select correct program/application based on job requirements
3.2 Access program/application containing the information required according to

company procedures
3.3 Select, open, and close desktop for navigation purposes
3.4 Carry out keyboard techniques in line with OHS requirements
servicing.
Materials
9. Desktop Computer
10. Projector
11. USB Flash Drives
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Pre-Test 3
I- True or False: Write TRUE if the statement is correct, and FALES if the
statement if wrong. 10 pts
1. Touch Keyboard is a technique for typing quick and more accurately with all ten
fingers – without ever having to look at the keyboard.
2. Good accuracy is the foundation of proficient typing skills
3. Typing speed is usually measured in Sentence Per Minute.
4. Accuracy percentage is the ratio of keys typed correctly to all keys typed.
5. The Home Row consists of Q, W, E, R, T U, I, O and P.
6. Taking breaks is the worst way to relieve tension
7. 20/20/20 rule is the best way to relax your eyes.
8. Keep your wrist up and straight when typing.
9. Your pointing finger is basically used in pressing the spacebar key.
10. You can type faster if you are only using 8 fingers.
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How to move Desktop folder in Windows 10
In Windows, the Desktop is the location which occupies the whole screen area
that you see after you sign in to your user account. It can store shortcuts to anything as
well as files and folders. You can arrange items on the Desktop in any way you want.
Files you see on the desktop are stored in a special folder in your user profile. Today,
we'll see how to move the Desktop folder and change its location to any folder.
In modern Windows versions, including Windows 10, the Desktop folder contents
are stored in two locations. One is the "Common Desktop", located in the folder
C:\Users\Public\Desktop. The other one is a special folder in the current user profile,
%userprofile%\Desktop. Windows shows the contents of both folders in a single view.
It is possible to change where the files in your personal Desktop folder are
stored. You can change its location to another folder. Let's see how it can be done.
To move the Desktop Folder in Windows 10, do the following.
1. Open File Explorer

2. Type or copy-paste the following in the address bar: %userprofile%
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3. Press the Enter key on the keyboard. You user profile folder will be opened.
See the Desktop folder.

4. Right click the Desktop folder and select Properties.
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5. In Properties, go to the Location tab, and click on the Move button.
6. In the folder browse dialog, select the new folder that you want to store your
Desktop files
.
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7. Click on the OK button to make the change.
8. Click on Yes to move all your files from the old location to the new folder when
prompted.
This way, you can change the location of your Desktop folder to another folder, to
another folder on a different disk drive or even to a mapped network drive. This will allow
you to save space on the system drive, which can be particularly useful for users who
keep large files right on the desktop.
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Activity Sheet 3.1
(Move ALL OUT): Direction – On your Desktop computer, create a folder on the
Desktop. Create your own Bio-Data in MS Word. Move the MS Word file that you
created on the Documents.
You will be assessed using the following criteria.
Criteria Passed Failed
1. The procedures in moving files are followed correctly
2. Bio-Data’s Information are properly arranged and

acceptable
3. File is properly moved to the designated location.

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Touch Typing
Touch typing is a method of typing without the use of the sense of sight, or
simply by feeling the keyboard. However, the sense of touch is only slightly involved
since this typing method is governed by muscle memory through rigorous training with
the proper typing method. This way, the fingers get so used to typing that they
instinctively go to the appropriate keys without the typist needing to see or even feel
around the keyboard.
Touch typing was said
to have been invented by a
court stenographer from Salt
Lake City, Utah named Frank
Edward McGurrin in 1888
while teaching typing classes.
Touch typing is done using a
standard QWERTY keyboard
with the hands placed at a
starting location, called the
https://www.vibelearning.com.au/touch-typing
"home row keys." The home
row keys for the left hand are the "ASDF" keys, and are "JKL;" for the right hand. On
most modern keyboards the home keys for each index finger have a raised bar or dot to
help the touch typist to maintain and recover the correct position of the fingers on the
keyboard quickly without having to look at the keys.
Each finger of each hand has dedicated keys assigned to it which it can easily
reach. The design of the QWERTY keyboard, for the English language, ensures that
letters that are commonly pressed or used in succession are as far away as possible to
promote speed and the use of both hands, thereby distributing strain to all fingers rather
than just a few. Though the standard QWERTY keyboard is said to have room for
improvement in terms of speed and ease of typing, it is said that this change has been
resisted by touch typists everywhere because of familiarity. If the standard is changed,
all touch typists would have to relearn and spend a considerable number of hours
training for the new layout.
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Finger Positions
Typing Master Pro
Pressing Keys
Each key is pressed by the finger on the home row that is closest. After
reading a key away from the home row, the finger needs to return to its home row key.
Example: How to Type Letter U

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1. Make sure that your fingers are on their home row keys.
2. Move your right index finger from J upwards to U. Your hand may move slightly to
make it easier to reach U.
3. Press U with a quick and light touch keeping your hand relaxed.
4. Move the index finger back to its home key J.
The Space Bar

Most people use their right thumb for the Space bar. Left handed people may find it
easier to use their left thumb. Whichever thumb you decide to use, stick with it. Never
use both thumbs
From Typing Master Pro
From Typing Master Pro

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Activity Sheet 3.2
Direction – Open Typing Master Pro in your desktop computer, and go to Typing Test
and proceed to Test Text.
Take the following test on the Typing Master Pro
 Aesop’s Fables
 DNA Research – the Human Genome Project
 Legends of Abraham Lincoln
Test Results will be recorded based on Duration, Gross Speed, Accuracy and Net
Speed.
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LEARNING OUTCOME 4
4.1 Process entered data using appropriate software commands
4.2 Print out data as required using computer hardware /peripheral devices in
accordance with standard operating procedures
4.3 Transfer files and data between compatible systems using computer
software, hardware/peripheral devices in accordance with standard operating
procedures
servicing.
Materials
1. Desktop Computer
2. Projector
3. USB Flash Drives
5. Printer
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What ways can you Input Data into a Computer?
Your commands, ideas,

demands and concepts form the
data your system processes and
stores. Without user input, a
computer simply takes up desktop
space and waits for directions,
like a lost motorist with a broken-
down car. Without input methods
and devices, your
correspondence, reports, images and numbers remain in your head rather than
becoming work in progress. Your computer can accept input from myriad types of
peripheral devices, each designed to accommodate specific types of data.
Keyboards
Wired and wireless data keyboards break down linguistic input and software
commands into individual units of meaning. You can type a single letter, combine
alphanumeric keys with command keys to produce accented or specialized characters,
and enter simple or complex instructions to control software processes. From the
traditional QWERTY keyboard, adapted from the typewriter, to layouts such as the
Dvorak keyboard, which promotes faster typing, and adapted variations with additional
keys, these devices translate finger-based keypresses into data input.
Pointing Devices
Pointing devices translate taps, gestures and drawing input, either through wired
or wireless interfaces. From clicking on a menu with a mouse or trackball, to tapping on
a touchpad or touchscreen, or drawing on a graphics tablet, these devices instigate
commands and help retouch photographs, create illustrations and simulate the behavior
of other devices, including paintbrushes and airbrushes. CAD pucks enable you to
establish precise points of reference on an architectural plan or 3D rendering.
Recreationally speaking, the world of computer games relies on devices that translate
three-dimensional gestures into the world of a flight simulator, fight scene or race track,
including joysticks, game pads and driving simulators.
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Data Drives
Flash, optical and hard drives store the output of computer processes, but they
also provide the input for other functions. From files that contain data to be manipulated
to temporary data storage that provides input from a clipboard or program, these devices
simplify and speed the act of making information available to software processes. Some
of these devices contain moving platters, whereas others rely on solid-state NAND flash
chips or inserted writeable/rewriteable optical discs. They may be installed as internal
computer components or plugged in to a USB, FireWire or Thunderbolt port.
Audio/Video Devices
Computers accept a wide range of audio-data inputs. You can dictate audio input
into a headset for use in a text-to-speech program that converts your words into word
processing, sing or play a musical instrument into a microphone for recording in an
audio file, plug an electronic instrument into your computer for direct input of synthesized
sounds or transfer audio from a recording device. To bring visual information into a new
or existing document, you can digitize objects or printed information on a two- or three-
dimensional scanner, transfer files from a digital camera or combined audio/video input
from a camcorder, or record an individual or a surveilled scene captured on a webcam
or security camera.
MIDI Devices
Keyboards, synthesizers and other musical technologies provide computer input
in the form of MIDI data. The Musical Instrument Digital Interface specification includes
three types of data pathways, received and transmitted through MIDI IN, MIDI OUT and
MIDI THRU ports. Instruments plug in to a MIDI IN jack on a computer interface, which
plugs in to a USB or other standard data port. Instruments connect into series of daisy-
chained devices by means of their MIDI THRU jacks, which enables the output of one
piece of hardware to control or influence the behaviour of another.
Specialized Hardware
From testing and diagnostic equipment, laboratory measurement devices and
manufacturing hardware to assistive technology that makes computers accessible to
persons with disabilities, specialized input hardware solves equally specialized problems
or overcomes specific challenges. Along with devices designed for medical, scientific,
engineering and manufacturing use, these special-purpose input devices include
gestural hardware that translates three-dimensional movement of the hands or body into
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character movement for animation or provides a substitute for conventional pointing

devices.
Activity 4.1
Vocabulary
Input: A device or component that allows information to be given to a computer
Output: Any device or component that receives information from a computer
Inputs and Outputs
For each category of computer brainstorm as many inputs and outputs as you can.
Computer Inputs Outputs
Desktop
Tablet
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Smartphone
How to print in Windows 10
Setting up a local printer in Windows 10

Before you can print, you’ll need to tell Windows that there’s a device that can
receive your document. To set this up, first plug the printer into your PC with its supplied
USB cable and turn it on. If all goes well, Windows should recognise it and install the
appropriate driver.
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If that doesn't happen, open the Start Menu and select Settings. From the window that
appears, click on Devices then make sure the Printers & scanners section is highlighted
in the left hand column.
In the main pane, click on the Add a new printer or scanner button
Hopefully Windows will now detect your device. If this is the case, then click on
its name and follow the instructions that appear to complete the setup.
If the printer name doesn’t appear, then it could be that you need specific drivers
or software. To find these, visit the manufacturer’s website and search for your model of
printer. This should give you a link to the download you require.
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Install it and follow the instructions on screen. Typically, you leave the USB cable
disconnected until instructed to plug it in.
Setting up a wireless printer

USB cables are pretty old fashioned when it comes to printers and most modern
models have Wi-Fi. You’ll need to follow any instructions that come with the printer, as
they vary too much to give anything specific here. Generally, this involves using the
display on the printer itself to identify your home Wi-Fi network, then entering the
password.
With this done, you can then follow the steps listed above in the Setting up a
local printersection, as Windows should find the new device and add it. Again, you may
still need to download software specific to the printer model from the manufacturer's
website.
Printing from Windows 10 applications

With your printer ready to roll, you can start sending it things to print. Again, this
can vary from app to app, but the normal process is to go up to the menu bar at the top
and select File>Print, choosing your printer, how many copies and so forth, then
clicking on the Printoption.
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A shortcut that also works is holding down CTRL+P, which should take you to
the Print options page.
Now, if all has gone to plan then you should be able to printout your documents
and other paper-based creations to your heart’s content
Print in Windows 8 and 8.1 from desktop software

Each program can set its own method via which you can print, but most follow
some common themes. In most cases, go to File>Print, and you can print. A similar
number of desktop programs support CTRL+P as a shortcut - just hold down those two
keys together.
One final, less usual, option is to look for a print icon or button. Some software
makers simplify the print process by putting in place a print button. You'll tend to find that
the File, Print and Ctrl+P options also work, but a print icon can be a simpler way of
doing things.
Print in Windows 8 and 8.1 from Windows apps

Things work a little different from within Windows apps. In this case you must first
open the item you want to print. Then either mouse to the top- or bottom-right hand
corner of the screen, or swipe in from the right edge of the screen if you are using a
touchscreen device. Tap the Devices charm, and then tap Print.
Installing a printer in Windows 8 and 8.1

Using either method you should now be at a printer settings page. You'll need to
choose a printer from the list. In most home setups this will just be your one and only
printer. If you can't see the printer you want, or any printer, you may need to install your
printer.
In most cases, all you have to do to set up a printer is to connect it to your PC.
Simply plug the USB cable from your printer into an available USB port on your PC, and
turn the printer on.
If you have a wireless printer that hasn't been added to your home network, it's a
little more complicated and you'll need to read the instructions that came with the printer
to learn how to add it.
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Activity Sheet 4.2

Task 1: Direction – Test the functionality of file and printer, you must be able to print a
document or try the sample print feature of a printer.
Print the resume that you have made in the previous activity.
Performance Rubrics for File and Document printing
Criteria Excellent Good Fair Poor
Safety
Procedures
(15%)
-
Applied/Observed
safety
precautions while
working
Adherence to
the
Procedures
(30%)
-Followed the
procedures
systematically
Workmanship
(15%)
-Had organized
materials and
tools while
accomplishing
the task and has
time
management
Functionality
(40%)
-Had set up a
functional file and
printer sharing
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system and was

able to come up
with a printed
hard copy
through it
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Transferring Everything from One Computer to Another
If you just bought a new laptop, there are several options for moving all of your
important data – like your business documents, pictures and other files and folders –
quickly and easily. You can do this using cloud services like OneDrive, or with a
storage drive or even by connecting a cable between the two laptops.
Which Files Should You Transfer?

Rarely should anyone need to move the entire contents of a hard drive from one
computer to another. The majority of the files are for the operating system and
applications, and it's not usually advisable to move these files to a new laptop. Your new
laptop has its own operating system.
Applications like Microsoft Word, Photoshop and games normally won't run on a
new laptop until they have been installed, usually from the company's websites. Copying
the files from one computer to another won't install the applications, because system
files need to be modified to allow them to run.
Before moving to your new laptop, open File explorer on your old laptop and take
a look at where your files are and how they are organized. Any files and folders on
your Desktop should be moved to the new laptop, as well as everything in
your Documents, Pictures, Music and Videosfolders. You should also look in
your Downloads folder to see if there is anything important there to be moved.
Some applications will store files in a different folder than those listed above. If
you know which of your applications do that, open those folders and move your
personalized files. If you're not sure, keep your old laptop nearby for a few days until
you're certain everything you need has been brought over.
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Contacts and emails, as well as web browser bookmarks, are normally saved
online so they are usually transferred to your new laptop as soon as you sign in.
Using the Cloud
If you have a decent internet connection, you can quickly transfer data using a
cloud storage service. Simply upload all the files you want to move to the new laptop into
the cloud storage by dragging them. You can then download them to your new computer
or opt to sync your new laptop to the cloud service you're using, once the app is
installed.
OneDrive: If you have a

Microsoft account, you
get free storage with
OneDrive and even
more storage if you have
Microsoft Office.
Additional storage is
available for just a
couple of dollars per
month. A major benefit
of OneDrive is that you can use it as a virtual drive so that all of your files are backed up
to the cloud automatically. Copies of the files are also on your laptop, so you can still
access them if you lose internet access.
Google Drive: If you have a Google account, which includes a Gmail or YouTube account,
you can use Google Drive to upload your files and download them on your new laptop.
Additional storage is available for a monthly rate, or if you have purchased an Android phone
or Chromebook.
At its default setting, Google Drive has a nasty habit of automatically converting documents
to those that work with Google Docs – an RTF file is automatically converted to DOCX
format, for example. To turn off this feature, go to drive.google.com/drive/settings, and turn
off the Convert Uploads option.
Dropbox: With a Dropbox account, you can also transfer files between two laptops.
Drag the files from your old laptop into Dropbox. When you install the Dropbox app on
your new laptop, they will be automatically downloaded and synced.
Using an External Drive
Just about any external drive, including a USB thumb drive, or an SD card can be used
to transfer your files from one laptop to another. Connect the drive to your old laptop;
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drag your files to the drive, then disconnect it and transfer the drive contents onto your
new laptop. If the device runs out of room when you're uploading your files, you'll have
to delete them after the first transfer is complete and then go back to get the rest. The
more available storage on the drive, the easier the process is, as you won't have to pass
the drive between laptops as often.
Ideally, an external storage device that can hold all of your files is best, because you can
keep the data on this drive to use as an emergency backup, just in case your new laptop
breaks down.
Using a Transfer Cable
Another way to quickly transfer files to a new laptop is to buy a transfer cable. It's
a USB cable with two male ends that directly connects both computers. These cables
usually come with software that quickly moves your data from one computer to another.
Moving from One MacBook to Another
Apple owners have an advantage when it comes to upgrading to a new
MacBook. You can use the Migration Assistant to transfer all of your files. Migration
Assistant is located in your Utilities folder, which is inside the Applications folder. Launch
the Migration Assistant on your old MacBook first, and follow the instructions to move
everything to your new MacBook.
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Self-Check 4.1
Now in order for you to better understand the topics under Performing Computer
Operations, dig deep into your mind and answer the following essential questions.
1. In your point of view, describe Cloud Storage?

2. How does it affect the performance of a user?
3. What is the relevance of understanding Cloud Storage in Computer System
Servicing?
4. Why do you think that cloud storage is one of the most essential consideration in
Computer System Servicing?
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LEARNING OUTCOME 5
5.1 Establish information requirements for internet search

5.2 Launch browser
5.3 Load search engine
5.4 Enter appropriate search criteria/or URL of site
5.5 Follow relevant links to locate required information
5.6 Bookmark useful pages and print as required
servicing.
Materials
1. Desktop Computer
2. Projector
3. USB Flash Drives
5. Printer
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Internet
What does Internet mean?
The internet is a globally connected network system that uses TCP/IP to transmit
data via various types of media. The internet is a network of global exchanges –
including private, public, business, academic and government networks – connected by
guided, wireless and fiber-optic technologies.
The terms internet and World Wide Web are often used interchangeably, but
they are not exactly the same thing; the internet refers to the global communication
system, including hardware and infrastructure, while the web is one of the services
communicated over the internet.
As computing advanced, peer-to-peer (P2P) communication was gradually

delivered and enhanced. Since the 1990s, the internet has greatly influenced and
upgraded networking to global standards. Billions of internet users rely on multiple
application and networking technologies, including:
Internet Protocol (IP): The internet’s primary component and communications

backbone. Because the internet is comprised of hardware and software layers, the IP
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communication standard is used to address schemes and identify unique connected

devices. Prominent IP versions used for communications include Internet Protocol
version 4 (IPv4) and Internet Protocol version 6 (IPv6).
Communications: The internet is the most cost-effective communications method

in the world, in which the following services are instantly available:
 Email
 Web-enabled audio/video conferencing services
 Online movies and gaming
 Data transfer/file-sharing, often through File Transfer Protocol (FTP)
 Instant messaging
 Internet forums
 Social networking
 Online shopping
 Financial services
The internet originated with the U.S. government, which began building a
computer network in the 1960s known as ARPANET. In 1985, the U.S. National Science
Foundation (NSF) commissioned the development of a university network backbone
called NSFNET. The system was replaced by new networks operated by commercial
internet service providers in 1995. The internet was brought to the public on a larger
scale at around this time.
Browsers
A browser is an application program that provides a way to look at and interact

with all the information on the World Wide Web. The word "browser" seems to have
originated prior to the Web as a generic term for user interfaces that let you browse
(navigate through and read) text files online.
Technically, a Web browser is a client program that uses HTTP (Hypertext
Transfer Protocol) to make requests of Web servers throughout the Internet on behalf of
the browser user. Most browsers support e-mail and the File Transfer Protocol (FTP) but
a Web browser is not required for those Internet protocols and more specialized client
programs are more popular.
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The first Web browser,

called WorldWideWeb, was
created in 1990. That browser's
name was changed to Nexus to
avoid confusion with the
developing information space
known as the World Wide Web.
The first Web browser with
a graphical user
interface was Mosaic, which
appeared in 1993. Many of the
user interface features in Mosaic went into NetscapeNavigator. Microsoft followed with
its Internet Explorer (IE).
List of current Internet browsers
 Google Chrome
 Microsoft Edge
 Microsoft Internet Explorer
 Mozilla Firefox
 Opera
 Apple Safari
What happens when you first open a browser?

When you first open your Internet browser, it will typically load your homepage.
Once open, you can browse the Internet by following any of the hyperlinks or use
a search engine to search for what you would like to find.
What is needed for a browser to work?

A browser needs a computer, smartphone, or tablet that meets the system
requirements and that has a working Internet or intranet connection that allows it to
connect to other computers.
What does Search Engine mean?
Search engine is a service that allows Internet users to search for content via the
World Wide Web (WWW). A user enters keywords or key phrases into a search engine
and receives a list of Web content results in the form of websites, images, videos or
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other online data. The list of content returned via a search engine to a user is known as
a search engine results page (SERP).
To simplify, think of a search engine as two components. First a spider/web
crawler trolls the web for content that is added to the search engine's index. Then, when
a user queries a search engine, relevant results are returned based on the search
engine's algorithm. Early search engines were based largely on page content, but as
websites learned to game the system, algorithms have become much more complex and
search results returned can be based on literally hundreds of variables.
There used to be a significant number of search engines with significant market
share. Currently, Google and Microsoft's Bing control the vast majority of the market.
(While Yahoo generates many queries, their back-end search technology is outsourced
to Microsoft.)
What does Bookmark mean?
A bookmark is a Web browser feature used to save a URL address for future
reference. Bookmarks save user and browser time, which is especially useful for Web
pages with long URLs.
A bookmark saves or marks a specific Web page - not just the site's homepage.
Most Web browsers provide a bookmarking feature. A Web bookmark is created by
opening the desired Web page and accessing the browser's bookmark menu. Browsers
usually provide folder options for related bookmarks. For example, frequently visited
sites about stocks, mutual funds and financial advice may be placed in a bookmark
menu subfolder for easy reference.
In addition, you can save your collection of bookmarks to 3rd party websites so
you can access them from anywhere on the Web. They can then be shared, which in
turn, provides a popularity rating.
122
(PCO)

Internet Research
In this worksheet, you will use the Internet to gather information about the
components you will need to complete your customer’s computer. Be prepared to
discuss your selections.
Instructor Note: All the components a student chooses must be compatible with the
components provided. (For example, the selected CPU and RAM must work in the
provided motherboard) No budget has been given. Answers may vary.
Your customer already owns the case described in the table that follows.
Brand and Model Features Cost
Number
ATX Mid Tower
ATX, Micro ATX compatible form factor
2 External 5.25" drive bays
Cooler Master CAC-T05-
2 External 3.5" drive bays
UW
2 Internal 5.25" drive bays
7 Expansion slots
USB, FireWire, audio ports
Search the Internet to research a power supply compatible with the components that your customer owns.
Enter the specifications in the table that follows:
Number
550 watt
Dual +12V
Sea Sonic SS-550HT SLI Certified
Up to 88% efficiency
ATX12V/EPS12V form factor
Number
LGA 775
DDR2 800
PCI Express X16
SATA 3.0 Gbps interface
GIGABYTE GIA-965P-DS3 1.8V-2.4V RAM Voltage
1066/800/533 MHz Front side bus
4 memory slots
Dual-channel memory supported
ATA 100 connector
123
(PCO)
RAID 0/1
4 USB 2.0 ports
ATX form factor
124
(PCO)
Answer the following:
1. List three components that must have the same or compatible form factor.
2. List three components that must conform to the same socket type.
3. List two components that must use the same front side bus speed.
4. List three considerations when choosing memory.
5. What component must be compatible with every other component of the
computer?

Quarter 1 - PCO

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Computer Systems Servicing (Grade 9) – PERFORM COMPUTER OPERATIONS

1.1 Determine requirements of task in accordance with the required output

Bin - a container or enclosed space for storage.

ESD - - - - - - - - - Electrostatic discharge.

LO 1. Plan and prepare for task to be undertaken

1.1 Determine requirements of task in accordance with the required output

Information Sheet 1.1

Mouse Used with graphical interface environments to point to and select

Scanner Converts printed or photographic information to digital

Microphone Works like the microphone on a tape recorder. Allows input of

Data Bus A group of parallel conductors (circuit traces) found on the

Address Bus A group of parallel conductors (circuit traces) found on the

attached to the motherboard. Used to expand or customize a

Clock Establishes the maximum speed at which the processor can

Battery Protects unique information about the setup of the computer

used with graphics or drawing programs for very large drawings.

Speakers Reproduce sound. Optional high-quality speakers can be added

Input and Output

Modem Converts computer data to information that can be transmitted

Network Card An expansion card that allows several computers to connect to

Other Computer Parts and Accessories

Note: They are both ways to connect a disk drive to a computer.

Heat Sink An environment capable of absorbing heat from an object with

appreciable change in temperature.

AVR (Automatic Voltage A voltage regulator is an electricalregulator designed to

UPS (Uninterruptible Power An uninterruptible power supply, also uninterruptible power

Laptop/Notebook cooler A laptop/notebook cooler, cooler pad or chill mat is an accessory

In addition to the devices that support a computer's data-processing functions,

Used to prevent large power spikes (for instance, lightning) from

UPS Uninterruptible power supply. Acts as both a surge suppresser

Basic Hard drive components:

Types of Hard disk Drive / Communication Interfaces

3. SATA or Serial ATA.

Activity Sheet 1.1

Activity Sheet 1.2

After watching the videos, answer the following questions:

1.1 Determine requirements of task in accordance with the required output

1.4 Follow client-specific guidelines and procedures

COMPUTER APPLICATION SOFTWARE

Multiple Choice: Choose the letter of your choice.

1. Computer instructions or data, anything that can be stored electronically.

Information Sheet 1.2

TYPES OF COMPUTER SOFTWARE

Major Types of Software

Software, by definition, is the collection of computer programs, procedures and

Application Software: It enables the end users to accomplish certain specific

Multiple Choice: Choose the letter of your choice.

6. Computer instructions or data, anything that can be stored electronically.

Unit of competency: Perform Computer Operations

Competency standards COMPUTER SYSTEM SERVICING NC II

Answer the following question given below SCORE

What is Operating System software / System Software?

What is Application Software?

What is Utility Software?

Activity Sheet 1.2

After watching the videos, answer the following questions:

2.4 Perform work within ergonomic guidelines

Information Sheet 1.1

Computer and Visual Ergonomics

What Is "Computer Ergonomics"?

Ergonomics is the science of designing a job, equipment and/or workplace to fit

Computer ergonomics addresses ways to optimize your computer workstation to

With better posture, this