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BESTLINK COLLEGE OF THE PHILIPPINES

1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

A Business Presentation using Webpages in E-Business

Presented to the Faculty of in Bestlink College of the Philippines

Novaliches, Quezon City

In Partial Fulfillment of the Requirements of the Degree

Bachelor of Science in Office Administration

By

Libot, Christine

Amador, Jelaiza

Aleluya, Regin

Marasigan, Myra

Ingco II, Ruben

March 2019
BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

CHAPTER 1

INTRODUCTION

Coffee shops and tea houses are the most common places people go to nowadays. When it

comes to social gatherings and business meetings, people would prefer to converse while enjoying

light snacks and indulge in sweet beverages rather than devouring heavy meals. These places has

become in demand because of the need of meetup places that offers a variety of drinks and snacks

that enables customers to relax, enjoy, focus and have meaningful conversations.

Chikape is a coffee shop that promotes fun and meaningful conversations and interactions

with its customers. This establishment has a wide variety of menus and drinks that is perfect for

any occasion. Chikape is a combination of ‘Chika’ meaning it encourages chats among our

customers and ‘Kape’ meaning it offers coffee that will definitely suit the taste of everyone.

In a line of business that is very common in the community, what will make a coffee shop

stand out among the rest of its competitors is the service, variety, taste and ambiance. Chikape is

potentially a rising industry and can deal with mainstream coffee shops because the business

focuses on the interactions that the people can do within the premises of the place and that is what

matters to be able to give a satisfying service.


BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

CHAPTER 2

This chapter discusses the background of the business and also its logo, mission and vision, and a

brief history of how it started

BACKGROUND OF THE BUSINESS

Chikape was established in January 2019 at 345 Susano Rd, Novaliches, Quezon City with

the collaboration of 5 of its owners Christine Libot, Jelaiza Amador, Myra Marasigan, Regin

Aleluya and Ruben Ingco II. The idea of the business is to become a ‘tambayan’ or place to hangout

for customers to have chats and small talks because the business owners themselves love to

hangout and would love to have a place of their own. Since coffee shops are in trend, they also

incorporated the idea to come up a menu that is based in their own preferences. These type of

business is easy to market because of the high demand for coffee. The business proprietors decided

to invest in a coffee shop because aside from it being in high demand, it is also a product of their

passion and love for friends and coffee.

Chikape offers in its menu a variety of beverages such as different blend of coffee, frappes,

lattes, espressos, and other non-coffee based beverages that is either cold or hot brewed made with

one of the owners of the business, Ruben Ingco II, he is the barista of the shop. They also offer

cakes and pastry that goes well with the drinks such as cheesecakes, chocolate cakes, pies, tarts

and many more desserts. Handcrafted by one of the owner, Myra Marasigan who served as the

shop’s chef and baker. The rest of the team are focused on the management of the business,

Christine Libot serves as the Manager and she makes sure that quality service are given to the
BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

guest while Jelaiza Amador and Regin Aleluya takes care of the finances and supplies of the

business.

Chikape is an antique theme coffee shop which feature old fashioned fixtures and furniture

with the ambiance of the enticing aroma of coffee. Large set of tables and couches allows the

customer to comfortably settle in the coffee shop and it can accommodate even large group of

friends and family who wish to gather inside the establishment. The machineries, menu, utensils

and training are powered and sponsored by blue coffee, a third-party franchise that enables their

franchisee to brand their own business and provide everything that they need including the training

required for their staff and business.

The owners of the business works hand in hand to operate the business and makes sure that

they generate enough income to keep the business alive and also works as a team in working in

the establishment themselves rather than relying or hiring a personnel to do so.

Mission of the business

Chikape aims to promote union and socialization among its guest while providing quality

service, food and beverages. The goal of the business is to provide a satisfying experience to its

customers by giving them a place to hang out and chat while enjoying their food and drinks.

Vision of the business

Chikape envisions a business that will exceed and break the stereotypes of coffee shops

being a still and quiet place of relaxation. Thus, the business promotes a fun and lively atmosphere

that will also make the guest relaxed in a way that they bond with their families and friends.
BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

CHAPTER 3

WEB NAVIGATION

This chapter shows all the navigation key which can easily show all the contents and

details of the business.

Figure 3.1 Homepage

This figure shows the homepage of the website. This first page that will be shown upon

navigating the website. This includes the logo, tagline, search bar, social media buttons and

recent articles and menu posted by the administrators of the website.


BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

Figure 3.2 Menus

This figure shows available menu in the establishment. This includes the food and

beverages and also the pricing for each product.


BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

Figure 3.3 About Us

This figure shows how a brief background of the business and how it was started. This

features the owners of the business and the products that they offer.
BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

Figure 3.4 Contact Us

This figure shows the contact information of the business. The information will allows

customers to contact the business to inquire, give feedback and book reservations.
BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

Figure 3.5 Advertisements

This figure shows visual representation of the products and amenities that is available in

the establishment. This includes photos and videos of the products and the place itself.
BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

Figure 3.6 Cpanel Homepage

This figure shows the Cpanel Homepage. This page enables the administrators to make

modifications with the website. The software used for the website is Wordpress. Wordpress

enables it users to post content in articles.


BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

APPENDICES A MARKETING TOOLS

The Marketing tools used by the business is a website and promotional flyers. This modern way

of advertising allows the business proprietors to reach out more potential customers for the

benefit of the business. They also engaged through social media to easily spread the information

and news about the business, it is an effective medium to utilize the marketing tools and the best

strategy for business advertisements.

BUSINESS LOGO

The Chikape Logo signifies the interaction and a cup of coffee. The two hands in a coffee cup

symbolizes the connection that people can make thru enjoying coffee together. It stands for the

business, mission to promote union and socialization among its guest.


BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

BUSINESS TAG LINE

Chikape’s Tagline “Taste the best coffee with us” means that there is more than just tasting

the coffee itself but the enjoyment that drinking coffee with Chikape is a whole new experience.

Coffee taste a lot better with friends and family that’s why the tagline digs a deeper meaning.
BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

BUSINESS FLYERS

This is the Business flyer used by Chikape to promote its products and services. The

location, product, promos and prices are indicated in the back.


BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

APPENDICES B ADVERTISEMENTS
BESTLINK COLLEGE OF THE PHILIPPINES
1071 Brgy. Kaligayahan, Quirimo Highway, Novaliches, Quezon City

COLLEGE OF OFFICE ADMINISTRATION

APPENDICES C CURRICULUM VITAE

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