Executive Meetings : Team

2
DEVLIN TANTOWI AFAERA (43217010209)

LAILA CHOIRUN NISA (43217010008)

NUR AMALIA (43217010049)

NUGRAHA SATRIA UTAMA (43217010206)

JIHAN NABILAH EKAYONO PUTRI (43217010206)

GENERAL MANAGER
DEVLIN TANTOWI AFAERA (43217010209)
 Well, Ladies And Gentlement Let me Begin this meeting and invite all of you to Recite Basmallah and
Shalawat.
 Well, Firstly I would tell you about the issue About our Company Growth Performance Projection that
Lagged Behind our Competitor Go-Jek
 Go Jek Now Released Go-Food, So In The Same Opportunity we had We Need To Breakdown Our New
Feature Grab Food
 Today I Would Listen and Pay Whole my Attention to All of You about Idea Opportunity and Possibilities
of Each Division to Resolve this Issue with perfect way we have.
 Ok, What A Great Idea.. Lady, So How Much Time you Need to Launch Your Program ?
 First I would Listen Up Mrs. HRM and How your Sight about to Explain.
Ok, What A Great Idea.. Lady, So How Much Time you Need to Launch Your Program ?
 Upnext, Pleas Mrs. MM show me your Idea.
Ok, Its An Impressing Marketing stance Lady, So How Much Time you Need to Blast em Up Your
Program?
 Forward to Mr. PM, What a Invention you made today ?
Wow, What a marvel Mr. Scientist Manager, How Much ClockRounds you Need To Ignite Up the Rockets ?
 And Mr.CSM, Lets Heard About What a Sound Of Customer.
Yeah, Good Sound Mrs. CustomerGuys, How Long do you Need to Wrap it all ?
 OK, After I Observe, Conside, measure every single word of Gold idea from All The Team of us, I
Conclude That, Grab Food Will Be Launch in a short, and we will be get prepare for the new roadmap of
our company, hope we will always fly in the same sky and make a goal with the whole legs we Have.
 Thanks for All Your Attention and presence, All For one, One For All Grab Aye..aye…(Cheers)
HUMAN RESOURCE MANAGER
LAILA CHOIRUN NISA (43217010008)
• Firstly, i would like to show you the number our driver
on ready. We have 9760 driver around Jabodetabek
and than we also have a number of satisfication
number from our driver 85% and that indeks would be
strongly recommended to introduction grab- food in
Jabodetabek.
• We also need special request to recruit additional
merchant to be our Grabfood partner. We also
introduce new team for our new product. by observing
all the opportunities that mentioned before, such as
the large number of drivers, I can target an increase in
the number of requests that will increase Our
Revenues as well.
MARKETING
MANAGER
NUR AMALIA (43217010049)
• I will start by showing you all our indices about the projections of
companies with actual sales and notifying the target team and we will
now build a new part of our marketing strategy.
• I think it is very possible to blow up our advertisements advertised
Facebook, Line, Instagram because most people using the apps mostly.
and we also want to make a grabfood TV series for TV promotional
enforcement with Interesting Quiz and Prize Gimmick and integrating it
with Indonesian culinary and food Vendor marketing.
• And through offline I will install billboards on every side of the road, we
also not forget to took the initiative to conduct promos and discounts by
working same with some famous food vendors with special promotional
codes and I think that's all new ideas that I can show. Thank you.
• At Least We Also Spreads MoUs and Cooperation Partnership to Well
Known Brand Company to Extend our marketing space
 PRODUCT DEVELOPMENT
MANAGER
NUGRAHA SATRIA UTAMA (43217010206)
• Well, As The Behold, let we have a Quick View to our index as seen on the screen you’re looking at. Based on
Community Apps Trends up to November 2018, At Least there were 7.8 Million User of Grab Apps Entire Java And Bali
Region, meanwhile the number of Grab download index shown 10.5 Million Times as side as the Growth Community
Online Transportation Demand, it’s a Fantastic fact and also a Giant Opportunity, to counterbalance our sidekick
called as Go-JEK especially in the land Of Indonesia.
• From UI Aspect, In this Ongoing Prototype, we presenting the New Clear, Balanced Intuitive Design which is
Compatible with ISO 45001 and well tested by sophisticated Mobile Apps Expert Tester with 9.7/10 UI Design Rating
Benchmarks, it will pamper the user with a Super Handy Interface.
• From UX Aspect, In this Prototype, we presenting the new Clear, we applied new way of user flow which is based on 4.0
Technology Acceptance Model, Firstly, we make new personalized apps flow setting, so user could be easily to
customize Apps Order Menus according their needs, secondly we separated the Payment Interface with the Service
Catalogue in order to Improving Serviece Ordering Experience and the last significant one is Friendly ads Layout, we
sense of the customer Views about the ads display so we put the ads fields on the most Comfort side on the screen
layout.
• Payment Revolution, We Join special partnership With OVO E-Money Cashless Payment Method, so User Could be
Easily do Payment with cashless than the Old conventional payment one within create OVO account And ConvertTheir
Cash to OVO Balance with no charge.
• AI and Smart Apps Learning, We Introduce the new AI Optimized Grab Apps, in a Simple Picture, Grab Could Analyse
Every user Persona and provide appropriate service choice, GRAB AI also able to Analyze Traffic Behavior, so Its could
Guide us the best Route to Go against traffic jam and gain up travel time effectiveness.
• Disount and Promotional Code, We do Cooperation with CSM and MM about promotional code, we provide the new way
of promo code submitting so as the customer could easily get special discount, with simple way of code submitting
menu.
• We as Product development division team, we expected to launch the New Version GRAB Apps 4.X this year, with a
tons of improvised UI design and Also UX Design we try to Grab Community Experienced Our Neo-XEase Enggine
Framework so that, Grab Apps Could be The Ultimate All in one Online transport platform apps beyond the skyline.
CUSTOMER SERVICE
MANAGER
JIHAN NABILAH EKAYONO PUTRI (43217010206)
•As a customer service manager will give an explanation of our matrix plan. Our matrix plan for
grab custumer will runs progressively fitting customer trends,and I am very optimistic, we can
reach 60% people who used our platform include grab bike, grab car, and also grab food.
•Customer can get the special promo from us by simply submitting special promo code in our apps,
we also give reward coins for customers who order food at least 150 (one hundred fifty thousand
rupiah ) each transaction.
•We have cashback 20% or buy 1 get 1 in every wednesday, free shipping and big discount for new
year.I read some criticisms and suggestions from users that they asked our products to improve
some of the latest features, by doing Community research for the customer food trends and put
them to recommended list in promotional code to make customers interest to searching the food.
Under the promotion, we put the latest food trends from restaurant that customers bought. for
the quality Control of food that we deliver to, use the thermal bag to keep the food warm and good
wrapped.
•Based on index of customer trend in every Tuesday and Friday are the most highly demand of
food delivery. So, I will give the big discount to both day until 80%.
•We Also utilizing big data is the presence of Grab food, GrabShare and GrabNow. GrabShare is a
sharing service with other Driver Involved inside, with the same direction. While GrabNow is a way
to get the fastest driver by directly approaching the nearest driver who is not in the order status.
•We Also Provide Quick Call Action, to overcome against misdelivering product and misordering
case