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Table of Contents
TABLE OF CONTENTS ......................................................................................................................................... I
ACRONYMS..................................................................................................................................................... III
1 INTRODUCTION............................................................................................................................................ 4
1.1 BACKGROUND ...................................................................................................................................................... 4
1.2 SCOPE ................................................................................................................................................................ 4
1.3 DOCUMENT PURPOSE ............................................................................................................................................ 4
2 REQUEST FOR ARCHITECTURE WORK ............................................................................................................ 6
2.1 SUMMARY OF REQUEST ......................................................................................................................................... 6
2.2 ORGANIZATION SPONSORS ..................................................................................................................................... 6
3 BUSINESS CONTEXT ...................................................................................................................................... 7
3.1 HEALTH SECTOR MISSION STATEMENT ..................................................................................................................... 7
3.2 VISION STATEMENT ............................................................................................................................................... 7
3.3 HEALTH SECTOR GOALS AND STRATEGIC PLAN............................................................................................................ 7
3.4 OVERVIEW OF TANZANIA HEALTH SECTOR.................................................................................................................. 7
3.5 BUSINESS PRINCIPLES ............................................................................................................................................ 9
3.6 PURPOSE OF ARCHITECTURE WORK ........................................................................................................................... 9
3.7 SUCCESS CRITERIA ................................................................................................................................................. 9
3.8 TIMESCALE ........................................................................................................................................................ 10
4 ENTERPRISE ARCHITECTURE WORK ............................................................................................................. 11
4.1 ENTERPRISE ARCHITECTURE VISION ........................................................................................................................ 11
4.2 PROBLEM DESCRIPTION ....................................................................................................................................... 11
4.3 DETAILED OBJECTIVES.......................................................................................................................................... 11
4.4 ENTERPRISE ARCHITECTURE DRIVERS ...................................................................................................................... 12
4.5 ENTERPRISE ARCHITECTURE PRINCIPLES .................................................................................................................. 12
4.5.1 Business Architecture Principles ................................................................................................................ 12
4.5.2 Application Architecture Principles............................................................................................................ 14
4.5.3 Data Architecture Principles ...................................................................................................................... 15
4.5.4 Technology Architecture Principles ........................................................................................................... 16
4.6 BENEFITS OF EA WORK........................................................................................................................................ 17
4.6.1 Process Improvement ................................................................................................................................ 17
4.6.2 Cost reduction and standardization .......................................................................................................... 17
4.6.3 Achieving Strategic plans .......................................................................................................................... 17
4.7 ENTERPRISE ARCHITECTURE GOVERNANCE .............................................................................................................. 17
4.7.1 EA Governance .......................................................................................................................................... 17
4.7.2 TZHEA Team .............................................................................................................................................. 18
5 TZHEA FRAMEWORK .................................................................................................................................. 20
6 RISKS AND KEY CONSTRAINTS..................................................................................................................... 21
6.1 POTENTIAL RISKS AND MITIGATION ........................................................................................................................ 21
6.2 ORGANIZATIONAL CONSTRAINTS............................................................................................................................ 22
6.3 EXTERNAL AND BUSINESS CONSTRAINTS.................................................................................................................. 22
6.4 HUMAN RESOURCE CONSTRAINTS ......................................................................................................................... 23
6.5 ASSUMPTIONS.................................................................................................................................................... 23
1.2 Scope
This document presents a Request for Architecture Work for the Tanzania Health Enterprise Architecture
(TZHEA). The long‐term scope of the TZHEA is intended to be all data systems efforts in Tanzania’s health
sector. TZHEA’s duty is to help manage the fundamental organization of the information technology
embodied in its components, their relationships to each other and to the environment, and the principles
guiding its design and evolution. Within this broad statement, TZHEA scope can be broken down into the
following major functions:
• Provide and communicate a technology road map to all interested parties.
• Recommend implementation strategies for specific technologies and products.
• Function as a conduit to move data systems related information between systems and
stakeholders
The Ministry of Health, Community Development, Gender, Elderly and Children (MOHCDGEC) has the
overall responsibility over the health and social welfare services and defines priorities for services in the
health and social welfare sector. The MOHCDGEC provides technical guidance to organisations involved
in service delivery and defines, controls and promotes maintenance of quality standards. The
MOHCDGEC mobilizes resources and has the lead in policy and international relations in health and
social welfare. The MOHCDGEC delegates some stewardship functions to PO-RALG and other statutory
health agencies, e.g., Medical Stores Department, Tanzania Food and Drug Authority, etc.
The President's Office, Public Service Management and Good Governance (PO-PSMGG) assists in
matters of human resources management pertaining to Public Service across the entire government
system.
3.8 Timescale
Tanzania Health Enterprise Architecture (TZHEA) is expected to be launched by August 2019.
Implementation of components of the proposed enterprise architecture can begin as they become
available, before August 2019. After August 2019, it is envisioned to have a structured implementation
of what is being articulated in TZHEA roadmap under defined governance structures, in order to fully
implement, govern and realize the TZHEA.
Statement Strategic decisions for solutions must always strive to maximize benefits
generated for the Health service at the lowest long-term risks and costs.
Rationale
Decisions must not be made based solely on reaching lower solution costs.
Every strategic decision must be assessed based on cost, risk, and benefit
perspectives. Lower costs often represent greater risks and, perhaps, fewer
benefits.
Implications
• A solution must be selected based on a qualitative or quantitative cost,
risk, and benefit assessment
• IT infrastructure must also be optimized based on business
requirements and technological capacity to generate lower costs and
risks, thus benefiting the focus of the Health service
Name Usability
Principle Reference TZHEA-P05
Statement Applications are adapted to specific group of users, and should result in good user
experiences efficiency and expected results
Rationale
The purpose is to promote the use of the applications. Patient-near application will and should not
necessarily be similar to an application at your desk, or application used in the meeting room. The
usability of IT-supported processes will depend on the technical user environment and the user’s ability
to use the application in the given context.
Implications
Increased requirements for standardization of infrastructure and equipment in accordance with the
requirement of the Health, safety and environment
Implications
• Interoperability and industry standards must be followed unless there is a mandatory business
reason to implement a non-standard solution.
• A process to establish standards, periodic revision, and exceptions must be established.
• Current IT platforms must be identified and documented
Name Interoperability
Principle TZHEA-P10
Reference
Statement Software and hardware must follow established standards that promote data,
application, and technology interoperability.
Rationale
• Standards help ensure coherence, thus improving the ability to manage systems, raise user
satisfaction, and protect current IT investments, thus maximizing return on investment and
reducing costs.
• Interoperability standards also help ensure support from several suppliers to their respective
products, thus facilitating integration.
4.7.1 EA Governance
Lead Architects
• Provide the link between the architecture team and the business.
• Ensure all IT investments are in alignment with the business.
• Deal with internal and external stakeholders needs and concerns.
• Identify, monitor and manage risks within recognized constraints
• Communicate the enterprise architecture objectives in terms of how they relate to business
objectives
• Revise the prioritization and roadmap sequencing required to achieve the desired future state
architecture
• Provide pro-active governance in terms of design principles, standards, products and
configurations
• Measure and report on compliance to enterprise architecture governance
• Assess progress towards achieving the future state enterprise architecture
• Continually improve the enterprise architecture process
• Ensures project activities are performed on schedule and within budget constraints
• Ensures that established program and project standards and practices are met; ensures
quality of end products
• Presents, justifies and communicates to all stakeholders in business and IT
TZHEA Architects
• Work with the consultant to ensure requirements are incorporated and all necessary
approvals are obtained from relevant governance structure
• Supervise the work of the Consultant: monitor the work of consultant and provide the
required support.
• Support Consultant in development of the Requirements of Architecture
• Act as an EA ambassadors
• Ensure a unified approach in the development of Enterprise Architecture
• Facilitate the Technology, Application, Data, and Security enterprise architecture processes
• Participate in EA surveys to recommend approval or denial of information technology
standards, best practices and guidelines
• Communicate enterprise architecture standards to all interested parties
• Analyzes and documents business processes, scenarios, and information flow
• Ensures strategic business goals are documented
• Analyzes and documents business information (logical and physical) and associated
relationships
• Recommends data architecture improvements based on information use and requirements
• Ensures data standards are adhered to.
• Definition and communication of the Enterprise Architecture blueprint (including Principles,
Standards, Reference Architecture Models, Patterns, Guidelines etc.).
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• Facilitating Architecture Decisions on Topics and Gaps.
1. Project size:
Project size refers to the number of stakeholders to be involved in the Early planning and
design and development, the number of eventual stakeholders affected engagement of key
by the Health Enterprise Architecture plan, projects to be implemented, stakeholders from the
and the extent of reach through the organization hierarchy. Currently beginning to gather their
there are main three stakeholders involved in the design and concerns and requirements
development namely; MoHCDGEC, PO-RALG, and PATH. Other
stakeholders include PO-PSM, MoWTC, eGA, NIDA, NBS, DPs and
citizens, etc.
Probability: High
Impact: High
Clear definition of scope and
• Delay in gathering and agree on Architectural plan and vision
requirements
• High development cost due to high overhead caused by
high number of stakeholders.
2. Complexity nature of TZHEA: Contract to a reputable
organization preferably
TZHEA development is a complex project in Tanzania which has never
international organization or
been done before. Most countries who have tried to implement Health
consortium which includes
Enterprise Architecture have failed due to its complexity.
excellent skills and proven
Probability: High experience in successful
Impact: High development and
implementation of Health
• Failure to address Health issues Enterprise Architecture.
• Misuse of financial resources
3. Inadequate expertise in Enterprise Architecture development: Use of consulting group and
extensive procurement
screening process to ensure
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qualified and skilled
Development and Implementation of Health Enterprise plan requires
organization is selected to
and relies on the existence skills and expertise within Health sector
undertake the assignment.
which are very few.
Probability: Medium
Impact: Medium
• Failure to address Health issues
4. Inadequate User/Stakeholder Buy-In:
Low stakeholder buy-in may result into low engagement during Early engagement of
development and implementation processes. users/stakeholders to ensure
buy in, shared vision and
Probability: Medium
commitment
Impact: High
• Architecture may not address health concerns
Ensure the benefit of the
• Delay the development of the Architecture
TZHEA is known to all
• Lack of adherence and advocacy of the architecture once is
stakeholders
completed
5. Architecture development contractual risk: Close supervision and follow-
ups to be done to the vendor
This a secondary risk which is a result of consulting development of
who will develop the
Health Enterprise Architecture
architecture
Probability: High
Impact: High
Ensure Health Enterprise
• High development cost taskforce team are engaged
• Delay in delivery fully in the development of
• Difficult to maintain the Architecture over time the TZHEA.
6.5 Assumptions
Successful development and delivery of Tanzania Health Enterprise Architecture is based on the following
assumptions
• Continuous availability of funds to support development of TZHEA from the preliminary
phase.
• Support from all stakeholders of the architecture during development and implementation of
the architecture.
• Strong leadership and technical expertise to manage and guide development of the TZHEA.