To whomever it may concern,

I am currently looking for part-time work and am interested in working as a receptionist

for The Great American Backrub. English is my first language and have experience speaking
professionally to clients and suppliers. I am friendly and personable and enjoy interacting with
people as I have worked in the food services industry, product design and project management
field and as a tutor and dance/music instructor. I am very organized and can keep track of
schedules as I am involved in a lot of project management in my full-time career and manage my
own finances. I am adept at using computers and a large variety of programs and can learn very
quickly.

Please let me know if you have any further questions or would like to meet with me in person. I
can be reached through email (Michael.je.lam@gmail.com) or via phone (289-242-2911). I look
forward to hearing from you.

Best regards,

Michael Lam

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Michael Lam
3122 Jessica Court, Mississauga, ON L5C 1X6 • (289) 242-2911 • Michael.je.lam@gmail.com

PROFESSIONAL EXPERIENCE
PROJECT ENGINEER MARCH 2010 – PRESENT
Ea Consulting Services, Mississauga ON

• Consultation for process improvement in the pharmaceutical and biotechnology industry

• Coordinate activities between production, product development, facilities, and quality control,
and quality assurance for validation purposes
• Validation Engineering: Development and execution of test scripts and protocols for various
equipment and systems. Experienced with thermal mapping.
• Coordination and scheduling of equipment testing and site activities
• Coordination of project files and monitoring of project schedules

JUNIOR ENGINEER DESIGNER JANUARY 2010 – PRESENT

Keji Toys Inc., Calgary AB

• Part-time employee
• 3D Computer modelling of products
• Simulating testing conditions on products via Finite Element Analysis
• Providing structural support for products that fail FEA conditions
• Cost engineering and material minimization
• Analysis for design for manufacture in plastic injection
• Modification of game figurines for enhanced aesthetic and functionality
• Evaluation of game mechanics and visual design of game components
• Engineering advisor

TECHNICAL WRITER JANUARY 2010 – PRESENT

BeneFACT Consulting Group., Mississauga ON

• Part-time employee
• Working with a technical consultant in an engineering workplace to prepare a government report
for claims from the Scientific Research and Experimental Development (SR&ED) program
• Translation of audio interviews into data to evaluate R&D activities
• Conformity to CRA guidelines
• Working under tight deadlines
• Backgroud research into technology to provide better understanding of advancement and
difficulty of achievement

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 ASSISTANT ENGINEER MAY-AUGUST, 2007 & 2008
CIMMASTER INC., Mississauga ON

• Design and optimization of small two-stroke engines for radio frequency model airplanes
• Material purchasing, manufacturing contracting, tender preparation, requests for quotations
• Interacted with shop workers, management, suppliers and clients
• Time and work flow analysis to streamline work processes
• Mechanical product design
• Machine troubleshooting and maintenance, transformer assembly

JUNIOR DEVELOPER MAY-AUGUST, 2005

Canadian Imperial Bank of Commerce (CIBC), Toronto ON

• Software programming in the Trading Credit Risk System department

• Website development, testing and debugging
• Program development to automate a file system backup and log creation

EDUCATION
MASTERS OF ENGINEERING DESIGN – M.ENG.D. FALL 2008-2009
Booth School of Engineering Practise, McMaster University, Hamilton ON

• Unique 1 year program specializing in user-centric product design

• Blend of technical engineering design with design for a user experience
• Worked independently on a 4 month thesis, and in an interdisciplinary team for
an 8 month sponsored project
• Leadership training and project management course completed

BACHELOR OF ENGINEERING – B.ENG FALL 2004-2008

McMaster University, Hamilton ON
• Mechanical Engineering stream, with focus on manufacturing and design
• Graduated with honours in a 4-year program
• Multiple team-oriented projects

Awards and Achievements

• Member of the Golden Key International Honour Society (faculty’s top 15% by invitation)
• On the Dean’s Honour list during undergraduate studies
• Received entrance scholarship (McMaster Honour Award)

Extracurricular Activities
• Playing and composing music, dance performance and instruction
• Sketching , sculpting and modelling
• Snowboarding, tree trekking and adventure activities
• Tutor for Calculus, Physics, Math and English at the high school and university level

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