DELTA

ONE
CHATBOT
FOR
ALL!

PARTNERSHIP DEED
THIS DEED OF PARTNERSHIP IS MADE on the 12th day of September 2018 by and
between

Mr. Tejas Gupta S/o Sandeep Gupta hereinafter referred to as the FIRST PARTNER (which
expression shall deem and include his heirs, executors, administrators, representatives,
assigns and agents), AND

Ms. Aafreen Moin Bushra D/o Syed Moin Ahmed hereinafter referred to as SECOND
PARTNER (which expression shall deem and include his heirs, executors, administrators,
representatives, assigns),

Whereas, the parties hereto have agreed to commence business in partnership and

it is expedient to have written instrument of partnership. Now this partnership deed

witnesses as follows:

1. BUSINESS ACTIVITY

The parties here to have mutually agreed to carry on the business of developing mobile
applications and web applications.

2. PLACE OF BUSINESS

The principal place of the partnership business will be situated at Phase 2 Hi-Tech City,
Hyderabad 500082

3. DURATION OF PARTNERSHIP

The duration of the partnership will be at will.

4. CAPITAL OF THE FIRM

Initially the capital of the firm shall be Rs. 15 lakhs.

5. PROFIT SHARING RATIO

The profit or loss of the firm shall be shared equally among all the partners and

transferred to partner’s current account.

6. MANAGEMENT
All the partners will be active partners who will look over the day-to-day activities of the firm
and shall attend diligently to the business of the partnership and carry on the same for the
greatest advantage of the firm.

7. OPERATION OF BANK ACCOUNTS

The firm shall open a current account in the name of Delta Tech at any bank and such
account shall be operated by First Partner and Second Partner jointly as declared from time to
time to the banks.

8. BORROWING

The written consent of all partners will be required for the partnership to avail credit facilities
from any financial institution.

9. ACCOUNTS

The firms shall regularly maintain in the ordinary course of business, true and correct
accounts of all its transactions and also of all its assets and liabilities, the property books of
account, which shall ordinarily be kept at the firm’s place of business. The accounting year
shall be the financial year from 1st April onwards and the balance sheet shall be properly
audited and the same shall be signed by all the partners. Every partner shall have access to the
books and the right to verify them.

10.RETIREMENT

If any partner shall at anytime during the subsistence of the partnership, be desirous of
retiring from the firm, it shall be competent for him/her to do so, provided he/she shall give at
least one calendar month notice of his/her intention of doing so. The remaining partner shall
pay to the retiring partner(s), the purchase money of his/her share in the assets of the firm.

11.DEATH OF PARTNER

In the event of the death of any partners, one of the legal representatives of the deceased
partner shall become the partner of the firm and in the event the legal representative shows
his/her denial to point the firm, they shall be paid the part of the part of the purchase amount
calculated as on the date of the death of the partner.

12.ARBITRATION
Whenever there is any difference of opinion or any dispute between the partners, the partners
shall refer the same to an arbitration of one person. The decision of the arbitration so
nominated shall be final and binding on all partners, such arbitration proceedings shall be
governed by Indian Arbitration Act, which is in force.

In witness whereof, this deed of partnership is signed sealed and delivered this

12th day of September 2018 at Hyderabad, Telangana:

FIRST PARTNER SECOND PARTNER

Plot no. 38, St. John’s Road Plot no. 13, Mayuri Marg

East Marredpally Begumpet

Secunderabad, Telangana Hyderabad, Telangana

500003 500016

ENTREPRENEURS’ PROFILE
Tejas Gupta
Tejas Gupta is a technology enthusiast and a traveller and has travelled across India hence
gaining exposure to the culture and tastes in various regions. He believes that in order to be
irreplaceable, one must always be different. He was born on 8th of February in 1999 to Mr.
Sandeep Gupta and Mrs. Sunita Gupta in Hyderabad, Telangana. Since then he has completed
his education at Gitanjali Senior School and is currently pursuing Bachelors of Business
Administration at Christ (deemed to be University) Bangalore. He is also a senior member on
xda-developers where he is known for his mods and his polite nature. He also takes in a keen
interest in all major sports like football and cricket. He also plays table tennis, cricket and
football. He is also an avid reader of fictional literature.
He aims to make Delta Tech (headquartered in Hyderabad) a leading firm in providing
chatbot services that aims at enabling the users to use a diverse set of chatbots through one
app.

He currently resides in Plot no. 38, St. John’s Road, East Marredpally
Secunderabad, Telangana - 500003

Contact details: +91 8790598339

Email: tejasgupta@deltatech.com

Aafreen Bushra Moin

Aafreen Bushra Moin is a budding entrepreneur and an avid reader with a keen interest in
research. She believes that one can achieve anything with a determined mind and a dedicated
attitude. She was born on 25 August in 1998 to Mr. Syed Moin Ahmed and Mrs. Yasmin
Ansari in Bangalore, Karnataka. Since then she has completed her education at Baldwin Girls
High School and is currently pursuing Bachelors of Business Administration at Christ
(deemed to be University) Bangalore.
She aims to make Delta Tech (headquartered in Hyderabad) a leading firm in providing
chatbot services that aims at enabling the users to use a diverse set of chatbots through one
app.
She has the necessary set of skills in various functions of a business (marketing, HR. etc)
She currently resides in Plot no. 13, Mayuri Marg, Begumpet, Hyderabad, Telangana, 500016

Contact: 9343487914
Email: aafreenbushra@deltatech.com

COMPANY PROFILE
Delta Tech will be an IT start-up with Delta Chatbot as its primary product. Delta is a chatbot
designed to increase the usability of chatbots in general and also to enable chatbots to be used
by a wider audience.

Our chatbot serves as an interface between the user and other chatbots. Chatbots have started
to take the place of real human support agents. It is much more convenient and less time
consuming to chat with a chatbot as there is no delay that comes with a human interaction.
You can have a smooth conversation with it and not have any interruptions because it uses
A.I (Artificial Intelligence) to find the appropriate response for you.

Delta brings a more unified experience to the user as it is a chatbot that interfaces with other
chatbots and gets the job done. The user doesn’t have to go to different websites to use a
chatbot. The user can get all this done from an intuitive app which will be available on
popular app platforms like Google Play Store (on Android) and App Store (on iOS).

Delta is already equipped with infrastructure to support the chatbots of big companies like
Coca-Cola, Domino’s, Comcast, Oracle and many others. This makes it future-ready and
gives it a huge potential for growth. The benefit for other businesses in giving permission to
access their chatbots is that they get a better reach to their users. Delta provides a direct line
of connection between the user and the client. Therefore, this increases the user base of the
client which in turn increases their profits. This escalates the use of their chatbots as well
which results in fewer expenses on a human workforce to handle seemingly easy requests.

Delta Tech Co. will be based in Hyderabad, India due to the predominant IT culture there and
the lower setup and running costs which, the city offers.

The end objective of the app is to ease the task of performing multiple tasks for the user. The
app will also save a lot of time for the user by enabling the user to complete all the tasks from
one app.

According to Credence Research Inc., the chatbots market is going to witness an exponential
growth in the coming years and Delta Tech will ride this wave of technological change.

INDUSTRY PROFILE
Information Technology is a field that enables all businesses in all industries to leverage
productivity and functions effectively in the modern global economy. It is a rapidly changing
industry with new technologies systems and software constantly being developed.
Information technology, hardware and software associated with IT industry are an important
part of nearly every major global industry. Both software and hardware development
involved in IT industry include everything from computer systems to design, implementation,
study and development of IT and management systems. It is a major global source for both
growth and employment.

Background

The idea of chatbots first came into picture in the 1960s.But only after more than half a
century it is ready for implementation into the real life, due to the rapid progress in natural
language processing, AI, and the global presence of text messaging applications.

What is a chatbot?

“A chatbot is a computer program which conducts a conversation in natural language via

auditory or textual methods, understands the intent of the user, and sends a response based on
business rules and data of the organization”.
AI is being used together with chatbot in business which is changing the interactions between
clients and service providers. Chatbots offer immediate response as expected by the
customers. Present-day chatbots are able to afford split second reactions unlike phone calls,
emails and other web forms.
There are mainly two types of chatbots. They are
1. Rule based bots: in this approach the bot gives answers questions based in rules on which it
is trained. The rules on which it has been trained can either be complex or simple. The bot is
not effective in answering questions whose pattern is not the same as the rules on which the
bot is trained as the bot’s creation is straightforward based on specific rules.
2. AI bots: in order for the bots to answer questions it should be connected to artificial
intelligence. This technology helps the bot to learn from the interactions that it has from the
end users. In order to give the users, the right answers the chatbot uses analytics platforms,
and integrations with all APIs, among other things, that feed the AI. Delta is an AI bot.
Major customer group

The company intends to appeal to a young group as

58% of millennials have used a chatbot before and 71% said that they would interact with a
chatbot from a major brand, this is a golden opportunity for businesses to develop a new
chatbots with which users actively want to engage. A study said that 95% of millennials want
brands to court them actively and for this reason chatbots are the best resources for securing
repeat custom from these engaged users

Significant trends

AI technologies are still in its early stages of development due to which we haven’t found any
Chatbot that can pass the Turing test yet. But recently there have been advances in AI
development. AlphaGo Zero was created without using data from human games which made
it stronger than any previous version. The release of AlphaGo Zero could potentially change
how we develop AI software in the coming years. It means that data will become less critical,
and the focus will be on finding use cases where you can get a high volume of iterations, so
the AI system is quick enough to improve itself. For chatbot development, this is a significant
advantage as the chatbot could perform massive level of conversations with users. This will
result in AI that can improve conversational capabilities of chatbots.

Barriers to entry exit

When developing chatbots either there is very little data or too much data but more users
means more data and more data means better conversation paths in customer automation.
Therefore, most chatbot developers try to populate the database with entries from real people
which is a capital-intensive task. Natural Language Processing is the main force behind
chatbots and is the computational approach to find answers by parsing user’s inputted text
into entities, intents, actions and contexts. But NLP is in its early stages and it will take a
while for customer experience and engagement to become intuitive and robust.
Businesses don’t want to use bots as it can’t be monitored all the time and cannot guarantee
the security of data. These security concerns regarding bots arise in the financial sector while
securing the transmission of client data.

Growth and future

In the last few years the utilization of chatbots has gained momentum as seen in the graph
below

These days chatbots are intelligent and capable of completing a host of different tasks.
Everything from booking meetings with sales reps to pushing prospects further down the
funnel with engaging content can be done. Hence as the individuals and businesses realise its
value its utilization is increasing drastically.
With the rise in utilization of chatbots every year, the organisation feels positive that our
firm could meet great success in the future. We will focus on providing a level of personal
quality service that other competitors can't accomplish. This will allow us to compete against
more established brands in the future.

PURPOSE OF SELECTING AND NEED

Lots of companies have chatbots that are not being used to their full potential. Perhaps one
reason affecting the usage of chatbots is the plethora of chatbots available which is a very
flustering experience for the end user as there are many different places where the chatbots
can be accessed from and it is difficult to keep track. There is a need for a more unified
experience which can simplify things to a great extent and that is exactly what Delta (the AI-
powered chatbot brings).

Delta has a database of different chatbots and it can bring the interface of the requested
chatbot in the same app and allow the user to interact with it. It can also take advantage of
the location feature by directly interfacing with the Domino’s chatbot to order pizza if you
are at Domino’s. Delta also keeps track of your preferences to make your experience easier
and hassle-free. It can allow you to order your regular instead of asking questions about your
order every time, at a place that you frequent. Things like the management of your calendar,
and keeping track of what is being done currently can also be done.

Chatbots have a bright future ahead and our product even more so because an average netizen
would not like to learn the interface of every app and would not like to install an app for
trivial tasks like ordering a pizza or booking a cab neither would he/she like to interact with
multiple chatbots for each individual task.

According to Gartner, chatbots will power 85% of all customer service interactions by the
year 2020. This once again, points to a promising future for Delta.

About SSI/MSI
The chatbots sector is a part of the IT industry. Although, the IT industry is a large size
industry, chatbots is a very small part of it and is considered by many as a small size industry
in itself. Chatbots amount to a 9 billion USD industry. But it growing rapidly in size as well
as investment.

Approximate Initial Investment

The initial investment is approximately 5 lakhs

Investment highlights:-
App development cost - ₹150000
Website development cost - ₹30000
Hardware (phone and computer) - ₹250000
Developer Account on popular app platforms - ₹9500
Client Server Network - ₹20000

The major cost of this app will be on a pay-per-interaction basis with Dialogueflow charging
₹ 0.2 per request and Google Cloud charging approximately ₹ 0.1 per request (beyond the
free quota) and a fixed commission on the revenue will be given to Carnegie Mellon for
usage of their Never-Ending Language Learner.