ANMOL RATAN

DOB: 28. 08. 1997 Gender: Male

E-mail: anmolratan2018@bibs.co.in Contact No.: +918709105504
Address: Ashok Nagar Park, Tollygunge, Kolkata – 700040.

ACADEMIC QUALIFICATIONS
Year Examination Institute Board/University Percentage
2018-20 PGPBM Bengal Institute of Business Studies V.U. Pursuing
2017 B. Com (H) Prafulla Chandra College C. U. 48.5%
2014 XII S. J. S. T Vidyalaya W.B.C.H.S. E 67%

2012 X St. Xavier's School I. C. S. E 62%

WORK EXPERIENCE
Company: Intelenet Global services August 2017 – May 2018
Process: Amazon

Designation: Customer Service Executive

Job Responsibilities
 Solved customers’ problems over call or through mail.
 Managed a team of 8 employees (after being promoted as an ATL).
 Audited the calls of customers and educated the clients about the major problems faced by them

KEY PROJECTS
 Startup Challenge: Was a part of a team of 6 in the unique entrepreneurship project, where in we procured and
sold cooking oil and convinced the judges the importance and the future of the product in the market.
 Aspire 2 Achieve (A2A): A public speaking competition where in we were judged on our communication skills.
 Brand Wars: A virtual product presentation where I was a part of Instore Department team.
 AKLF Internship: A live project where I was appointed as the Minder of Saket Suman, a famous Indian author.
Also volunteered the event at Allen Park in Apeejay Kolkata Literary Fest.
 Phoenix: A competition where in we had to act as HR Personnel of Perfetti Van Melle and persuade the judges
who played the role of MBA graduates to join our company.
 City Scan: Conducted a survey on the biggest book market of Kolkata, and presented the remedies and data’s
in front of the judges with the help of PowerPoint.
ACHIEVEMENTS
 Completed a live project of data migration from “Narnolia Ltd”

 Stood 11th (state rank) in National English Olympiad.

EXTRA CURRICULAR ACTIVITIES
 Played Cricket at interschool championship and the team acquired 2nd position in the inter school T20
championship, Sahibganj (2010).

 Board of director at Rotaract Club of BIBS Midtown.

 Actively participated in events like Cycling Marathons, Walkathon organized by Bhumi India Run.