Republic of the Philippines

Commission on Higher Education

Don Honorio Ventura Technological State University
College of Business Studies
Bachelor of Science in Accountancy
Bacolor, Pampanga

FINAL REQUIREMENT IN
PRODUCTION AND
OPERATION MANAGEMENT

Lopez, Kate D.
BS- Accountancy 4A

Mrs. Paola Lingat-Vianzon

Instructor, Production and Operations Management
 JC VIRAY SALON

HISTORY
JC VIRAY SALON a well known salon in our place
started in the year 2010 by the former owner of JC Viray who
has a degree of vocational. First, he recognized him as an
employee of Validosa Salon in Apalit. At that time, he truly
focused to his job, he loves what he was doing until he yield
to have enough savings and decided to established for his
own salon because he wants to achieved his passion in hair
and makeup stylist. He started to rent last 2010 in Colgante,
Apalit, Pampanga but he conclude to moved in Santiago,
Apalit when he acquired a lot and build his own facilities
there in 2015 until present. Viray Salon was a popular salon
herein it offers a lot of services like manicure, pedicure, hair
cut, hair color, hair shampoo and blowdry, hair curling, hair
relax, rebonding, makeup and other services that it can be
done by the said salon. Viray Salon has already a branch
near at the market place in Apalit one kilometer a way of the
original salon. It possessed a lot of loyal customers
consistently because of giving the satisfaction needed by
them resulting a bloom wide of the business.
FLOWCHART IN REBONDING
START

CUSTOMER
WALKS IN

INQUIRING
OF SERVICES

NO YES
REBOND? Check COMB

the hair
END

REBONDING 1
>STREGHTH
(STRAIGHTEHING ING
SHAMPOO) SHAMPOO
PAYMENT >COMB
>HAIR PIN

STYLIST AND WASHING

THE HAIR WATER
CUTTING THE
>SCISSOR
HAIR >COMB

BLOWING DRY
APPLY THE HAIR >BLOWER
VITAMIN E >VITAMIN E
>COMB
> COMB

REBONDING 2
IRONING BLOWING THE WASHING (BRAZILLIAN
SHAMPOO)
THE HAIR HAIR THE HAIR
>BRAZILLI
AN
SHAMPOO
>COMB
>HAIR PIN

>IRON HAIR
>BLOWER >WATER
>COMB
>HAIR CLIP >COMB
TARGET MARKET
JC VIRAY SALON wants to be a part of the bracket list
whenever the people decided to enter a salon in changing or
transforming their looks. Currently, the salon has a loyal
customers in the different part of Pampanga especially in
Apalit, Colgante, Caduang tete, Macabebe, Masantol and
Calumpit but continous to have a customer beyond the said
places. The salon has its own page account in social media
for immediately communicate if other people in the other
places wants to have their services knowing that the said
salon has a high quality to maintain their customer.

QUALITY CONTROL
JC VIRAY SALON seeks to ensure that the service
quality is preserved in satisfying, maintaining and improved
their services to their customer and reduces or zero errors in
doing the job. For most people, quality is associated with the
idea of the service that is well done, looks good, and does its
job well. Quality service is one that last and should meet a
high standards. As services evolve, expectation tent to
increase so that yesterday quality becomes tomorrow junk.
The survival of the business depends on the ability to
produce a quality service.