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Proposal for implementation of Oracle – Cloud solution for
Financials, Procurement and Inventory
For Muller & Phipps Pakistan (Pvt.) Limited
SUBMITTED BY
InfoTech Private Limited

Office No. 101, Ibrahim Ali Bhai Tower, Block 7/8, Shahrah-e-Faisal, Karachi.
www.infotechgroup.com
SUBMITTED ON: July 01, 2019

Confidentiality Agreement
Muller & Phipps Pakistan (Pvt.) Limited referred to in this document as M&P, agrees that the information
in this document shall not be disclosed outside the recipient’s organization and shall not be duplicated or
used in whole or in part for any purpose other than to evaluate this document.
InfoTech Private Limited, referred to in this document as (InfoTech), is eager to discuss any aspect of this
document or other services that may be needed by M&P to support their information requirements. Any
issues or queries arising should be addressed to:
Jahangir Khan
Key Accounts Manager
InfoTech Private Limited
First Floor, Ebrahim Alibhai Tower, Shahrah-e-Faisal
Tel: +92.21-111.427.427
Cell: +92(0)311-3991142
Email: jahangir.khan@infotechgroup.com
This Technical Proposal has been written for the use of M&P. Whilst every care has been taken to ensure
that the contents of this Technical Proposal are complete and realistic, InfoTech reserves the right to
change or withdraw the document in the light of further information on M&P specific requirements.
General Statement
All the information, representations, statements, opinions and proposals in this document are correct and
accurate to the best of our present knowledge but are not intended (and should not be taken) to be
contractually binding unless and until they become the subject of separate, specific agreement between
the parties.
The information contained herein has been prepared on the basis that the agreement entered into
between the parties as a result of further negotiations will be based on the terms of the InfoTech
Customer Agreement.
This proposal is valid till July 31, 2019.
If not otherwise expressly governed by the terms of a written confidentiality agreement executed by the
parties, this proposal contains information which is confidential to InfoTech and its subsidiaries and is
submitted to M&P on the basis that it must not be used in any way nor disclosed to any other party, either
whole or in part. The only exception to this is that the information may be disclosed to employees or
professional advisors of M&P where such disclosure is on a need to know basis and is for the purpose of
considering this proposal. Otherwise disclosures may not take place without the prior written consent of
InfoTech.
Copyright @InfoTech Private Limited Page 2 of 84

Strictly Confidential
Table of Contents
1. Executive Summary........................................................................................6
1.1 Oracle ERP Cloud ....................................................................................................................... 7
1.2 Salient Features of the ERP Software ........................................................................................ 7
1.3 Conclusion ................................................................................................................................. 7
2. About InfoTech ..............................................................................................9

2.1 InfoTech Details ....................................................................................................................... 11
2.2 Certification of Incorporation.................................................................................................. 12
2.3 National Tax Number (NTN) .................................................................................................... 13
2.4 Sales Tax (STN)......................................................................................................................... 14
2.5 Securities and Exchange Commission of Pakistan................................................................... 15
2.6 Pakistan Software Export Board (PSEB) .................................................................................. 16
2.7 ISO 9001:2015 ......................................................................................................................... 17
2.8 ISO 27001:2013 ....................................................................................................................... 18
2.9 Partnership Certificates with Principle (Oracle) for Last Six Years .......................................... 19
3. Scope of Work (SoW) ................................................................................... 20

3.1 Oracle Cloud Application modules ......................................................................................... 20
3.2 Scope of Work (SoW) .............................................................................................................. 20
3.3 Data Upload, Migration ........................................................................................................... 20
3.4 Integration / Interface ((At the End of Day Data will be Pull using Excel Interface) ............... 21
3.5 Customization Scope ............................................................................................................... 21
3.6 Out of Scope ............................................................................................................................ 22
3.7 Training .................................................................................................................................... 22
3.8 Project Timelines ..................................................................................................................... 22
3.9 Conclusion ............................................................................................................................... 23
4. M&P Interface / Integration points for Information Flow Diagram............... 25

5. Solution Implementation Approach ............................................................ 27
5.1 Approach and Methodology.................................................................................................... 27
5.2 Deliverables ............................................................................................................................. 28
5.3 Data Migration and Conversion .............................................................................................. 29

5.4 Roles and Responsibilities ....................................................................................................... 31
5.4.1 Responsibility Matrix .......................................................................................................... 31
5.4.2 Joint Responsibilities ........................................................................................................... 32
5.5 Change Management Approach.............................................................................................. 33
5.6 Escalation Procedure ............................................................................................................... 34
5.6.1 Project Status Reports......................................................................................................... 35
7. Project Work plan ........................................................................................ 36

7.1 High-Level Project Schedule .................................................................................................... 36
7.2 Project Management ............................................................................................................... 37
7.3 Services .................................................................................................................................... 38
8. Support Scope .............................................................................................. 39

8.1 Modules in Scope: ................................................................................................................... 39
8.2 Overall Scope ........................................................................................................................... 39
8.2.1 Functional Scope ................................................................................................................. 39
8.2.2 Technical Scope ................................................................................................................... 39
8.3 Duration................................................................................................................................... 40
8.4 Location & Working Hours ...................................................................................................... 40
8.5 Exclusions and Out of Scope Areas ......................................................................................... 40
8.6 M&P ’s Responsibilities ........................................................................................................... 41
9. Financial Summary for Implementation ....................................................... 43

9.1 Implementation Services for Oracle Financials – Cloud .......................................................... 43
10.Payment Terms ............................................................................................ 44

10.1 For Implementation Service .................................................................................................... 44
10.2 Important Notes ...................................................................................................................... 44
11.Assumptions and Dependencies................................................................... 45

11.1 General Assumptions .............................................................................................................. 45
11.2 Project Scope Assumptions ..................................................................................................... 46
11.3 Resources Assumptions........................................................................................................... 47
11.4 Project Structure and Processes Assumptions ........................................................................ 47
11.5 Dependencies .......................................................................................................................... 48

12.InfoTech Resource Profile ............................................................................ 50
13.Oracle Business Unit Skill Sets ...................................................................... 52
14.InfoTech Project References......................................................................... 54
15.Annexure A-InfoTech Profile ........................................................................ 83

1. Executive Summary
InfoTech Private Limited is pleased to respond to the requirements of Muller & Phipps Pakistan
(Pvt.) Limited for Financial – Oracle Cloud Applications Implementation Project. We understand
the long-term impact of the relationship you are about to commit to with a solution provider, as
well as the pressures to begin the process of renewing your business infrastructure as soon as
possible. Our intent is to present you with the full value of our approach in addressing your
specific business goals and objectives.
We are confident that we offer the best and most timely business approach to meet Muller &
Phipps Pakistan (Pvt.) Limited requirements now and well into the future. Our solution brings
much needed functionality that satisfies Muller & Phipps Pakistan (Pvt.) Limited immediate and
future requirements.
Our approach provides the ability for Muller & Phipps Pakistan (Pvt.) Limited to achieve its key
business goals and objectives as well as achieve significant improvement in asset utilization,
inventory optimization and overall enterprise efficiency by:
• Advancing your enterprise systems from your current infrastructure to a new business
infrastructure through an integrated suite of modules that enables global business
visibility.
• Fulfilling the requirements of a global enterprise through the use of multi-site
performance management, multi-organisation, multi-lingual and multi-currency
functionality within a tightly integrated software solution.
• Establishment of an Enterprise level performance management and analytics platform
that enables a culture of management by facts and management by exception.
The proposed solution is poised to deliver significant value add to Muller & Phipps Pakistan (Pvt.)
Limited in the following ways:
• Decrease administrative costs through self-service & process automation.
• Reduce paperwork and manual processes through automation.
• Implement and adopt standard globally accepted business policies.
• Provide global reach of a single global foundation.
Muller & Phipps Pakistan (Pvt.) Limited will gain a complete business methodology that includes
integrated, industry-leading products combined with award-winning support services. Oracle values
our relationship and welcomes the opportunity to provide Muller & Phipps Pakistan (Pvt.) Limited

with both; Oracle Cloud Applications. We look forward to continue demonstrating our functional
strengths and innovative technology upon submission of the proposal. Should your requirements
change, we welcome the opportunity to discuss further enhancements.
1.1 Oracle ERP Cloud

The availability of a cloud-based option is no longer visionary, but a necessity. It is necessary for
SMBs with fewer IT resources for ongoing support, and for large organizations that require more
flexible solution options.
Oracle Cloud is the industry’s broadest and most integrated public cloud. Oracle Cloud helps
organizations drive innovation and business transformation by increasing business agility,
lowering costs, and reducing IT complexity.
1.2 Salient Features of the ERP Software

Oracle is the partner of choice to help utility companies respond positively and completely to the
pressures of the business. Oracle’s flexible and innovative solutions help increase efficiency;
improve stakeholder’s satisfaction, and future-proof the organization.
As requested, we have provided you with a solution covering all your needs for:
1. Financials
a. General Ledger
b. Accounts Payable
c. Accounts Receivable
d. Bank / Cash Management
e. Fixed Assets
2. Purchasing (Procurement)
3. Inventory Management
All the above shall be covered by Oracle process flows of Financials. We provide you a solution
that is modern, complete, adaptable, integrated and secure.
Using the Oracle Cloud, you get a unified environment providing flexible Cloud infrastructure, a
powerful standards-based platform, and a comprehensive portfolio of business applications — all
on a subscription basis. Backed by 19 worldwide data centers, an army of Oracle – Badged security
experts and a round the clock monitoring and support, Oracle provides the assurance you need
to ensure your data is safe.
1.3 Conclusion
• InfoTech is proud to offer this proposal to Muller & Phipps Pakistan (Pvt.) Limited. We are
confident that our proposal includes the software and services necessary for Muller & Phipps

Pakistan (Pvt.) Limited to achieve the critical factors substantial to the success of this
strategic initiative.
• InfoTech is proposing the right combination of business functionality, industry-leading

technology, world-class service, and a commitment to partnership with Muller & Phipps
Pakistan (Pvt.) Limited. We are confident that our proposal will demonstrate that we fully
understand Muller & Phipps Pakistan (Pvt.) Limited project objectives and business
requirements. Our goal is to deliver a solution that achieves Muller & Phipps Pakistan (Pvt.)
Limited objectives and, at the same time, minimizes risk, reduces total cost of ownership,
and protects company investments.

2. About InfoTech
InfoTech is a premier IT Systems Integrator with capacity and experience for providing strategic
technology solutions that achieve real business results for businesses. Founded in 1995, Info Tech
is at the forefront of revolutionizing the information technology arena by providing the best
products and services to a wide range of industries and enterprises. The company’s strategy which
is elucidated by a determined and compelling focus on convergence and innovation, strives to
establish InfoTech as a synthesized speculator and benchmark for new IT services globally.
InfoTech is a truly global company, executing business in several countries through three of its
own subsidiaries, InfoTech Middle East FZ-LLC, UAE, InfoTech Global PTE LTD, Singapore and
InfoTech Africa Limited, and developing technology that affirmatively impacts businesses all over
the globe.
The world of information technology is changing rapidly. Rapid information dissemination and
other forces create an ever-changing environment. This environment makes it difficult for the
traditional organizations and companies, even armed with the best in commercial technology, to
deliver consistent, accurate and up to the mark solutions. Our leading-edge solutions allow us to
develop incomparable products and services and provide high-end consulting, design,
optimization and provisioning of IT infrastructure to various enterprises around the globe. Our
philosophy allows us to build meticulous and contemporary predictive business models and an
analysis of the behavior of financial markets.
True to its motto, InfoTech aims at consistently ensuring that the solutions are brilliantly built to
enable customer’s sustainability. Industry specific work procedures and methodologies,
technologies, domain expertise, tools and training are the company’s forefront. We aspire to draw
on this substantial substructure to create visible business impact for clients around the globe,
resulting in long-term relationships. We understand our client's business realities and have the
know-how and solutions needed to advance their business goals. Consistent year-on-year growth
of over 35%, during last decade, shows confidence of our customers that our engagement with
them is based on long term “Technology Partnership”, and not just on transactional business.
A key InfoTech strength is its ability to successfully manage Enterprise level Information
Technology projects. We have years of experience of working with multiple subcontractors and
specialize in large complex Systems Integration activities. In addition to the above, below is a brief
summary of InfoTech strengths and track record as a Systems Integrator:

One of the main Systems Integrator for IT Enterprises across all industries (Gov, Telco, Banks,
Healthcare, Energy, etc.).
InfoTech Proven Competency in managing large-scale, geographically dispersed Projects of
mission-critical Systems (24 X 7 onsite support)
200+ Professional Employees.
End-To-End Solution Provider for all IT Requirements
 Capital and Securities Market Solutions
 Enterprise Resource Planning
 Business & Industry Solutions
 SW Solutions across all Platforms
 H/W Infrastructure (Servers, Storage, Printers, Desktop, Retail, etc.)
 Network Infrastructure
 Operations & Maintenance
 Education, etc.
InfoTech Professional Services business unit offers high-quality advisory, consultancy, and
system implementation services across the complete spectrum of MIS activities. It consists of
an integrated set of services covering Professional Consultancy, e-Business Solutions, Systems
Integration, Project Management, Strategic Outsourcing, Business Intelligence Services,
Enterprise Resource Planning, Customer Relationship Management, and Education &
Training. These services are individually tailored to meet specific customer needs and the unit
thrives on providing value added customer service and business benefits through its well-
developed intellectual capital.
InfoTech is committed to keeping the customer’s interest first by being vendor agnostic and
cultivating partnerships with leading global technology manufacturers. We are partner of
choice for global IT giants including but not limited to the following:
 IBM
 Oracle
 Microsoft
 CISCO
 McAfee
 Barracuda
 Computer Associates (CA)
 Fortinet
 Emerson
Detailed information regarding InfoTech can be found in in our company profile in Annexure A
and on our website www.infotechgroup.com.

2.1 InfoTech Details
Name of Firm: InfoTech Private Limited
Year of Incorporation: 1995
Nature of Firm: Private Limited Company
12 -N Gu lb er g -II,
Lah or e - 54 66 0
Head Office: T el : +9 2 -4 2 11 1 -4 27 - 42 7 ,
Fax : + 92 - 42 - 58 7 22 65
UR L : w ww .in fo t ech gro u p .co m
Du b a i
In fo Te c h M id d le E ast FZ -L LC , U A E
Of f ic e 3 17, D IC Bu i ld in g 9, Du b a i In t ern et City ,
Du b a i, UAE
T el : +9 7 14 - 36 4 4 6 24
S in g ap o r e
INF O T EC H GL OB AL P T E L TD
3 Sh en to n Way , #2 4 -0 5 Sh en ton Hou s e,
Subsidiaries :
Sin gap o r e 0 6 88 05
T el : +6 5 62 76 2 30 1
A fr i c a
In fo Te c h Afr ic a Ltd .
Op e ib ea Hou s e, 37 Lib er ation Ro ad
Ac cra, Gh an a .
T el : +2 3 3 2 1 77 49 9 4
Fax : + 23 3 2 1 77 55 7 5
Is la m ab ad
4th Flo or, Wah e ed Pla za , Plo t N o . 5 2 We s t,
Blu e Ar ea, I sla m ab ad
T el : +9 2 -5 1 26 04 6 37 - 9
Branches:
Kar ach i
Of f ic e N o. 10 1, Ib r ah i m Al i Bh a i To w er, B lo ck
7/ 8, Sh ah r ah - e- Fa i sal, K arac h i.
Tel: +92-21 111-427-427
National Tax Number (NTN) 14 82 68 4 -4
Sales Tax Number (STN) 03 - 90 - 99 99 - 91 3 -6 4
Company Registration number L- 07 6 08 /1 99 50 1 02
• T ech n ol ogy Co n s u lt in g
• T ech n ol ogy In fra st ru ctu re
Main Areas of Expertise:
• Ou t sou rc in g So lu t ion s
• Tr ain in g So lu t ion s
• IB M
• MI CR OS O F T
Partnership: • OR AC LE
• CI S CO Sy st e m s
• Co mp u t e r A s s oc iat e s

2.2 Certification of Incorporation

2.3 National Tax Number (NTN)

2.4 Sales Tax (STN)

2.5 Securities and Exchange Commission of Pakistan

2.6 Pakistan Software Export Board (PSEB)

2.7 ISO 9001:2015
Recommendation Letter for Issuance of ISO 9001:2015.

2.8 ISO 27001:2013
Recommendation Letter for Issuance of ISO 27001:2013

2.9 Partnership Certificates with Principle (Oracle) for Last Six Years

3. Scope of Work (SoW)
Based on our discussion and understanding Muller & Phipps Pakistan (Pvt.) Limited required to
do the implementation of Oracle Cloud Application with following modules
3.1 Oracle Cloud Application modules

• Oracle Financials – Cloud
a. General Ledger
b. Account Payable Management
c. Account Receivable Management
d. Fixed Assets Management
e. Cash Management
• Oracle Purchasing – Cloud
• Oracle Inventory – Cloud
3.2 Scope of Work (SoW)

• InfoTech will do a vanilla implementation
• InfoTech will implement single General Ledger / Setup
• In addition to above modules, scope of work includes development of 10 customized
reports;
• InfoTech will do the implementation according to the functionality identified in section 3
of InfoTech Proposal “Scope of Work”, however, contains only very high-level scope, and
detailed scope assessment will be performed at the initiation of the project. The price for
this proposal is based on a “reasonable” effort assessed around this high-level scope. If
the detailed scope requires substantially more effort, it will be charged separately. Details
of this “reasonable” effort assessment can be provided to M&P upon request
3.3 Data Upload, Migration

Specific to this proposal following are some of the Master (Setup) Data Upload / Master (setup)
Data Migration which are considered in scope:
1. Chart of Account
2. Closing Balance for General Ledger
3. Fixed Assets (Category, Assets Information & Locations)
4. Supplier Master
5. Open Payable Transactions
6. Customer Master
7. Open Receivable Transactions
8. Open Purchase Order
9. Store Opening Balance (With Inventory Item Definition & stores)

3.4 Integration / Interface ((At the End of Day Data will be Pull using Excel Interface)
Specific to this proposal following are some of the Interfacing / Integration which are considered
in scope and will be finalized in further discussions at the time of solution design.
1. Supplier Information from Oracle purchasing to M&P Legacy Application - Salesman
2. Purchase Order Information from Oracle purchasing to M&P Legacy Application -
Salesman
3. Payment Information from Oracle purchasing to M&P Legacy Application - Salesman
4. Item Master (Inventory) Information from Oracle Inventory to M&P Legacy Application -
Salesman
5. Store (Inventory) Information from Oracle Inventory to M&P Legacy Application -
Salesman
6. Price List Information from Oracle Inventory to M&P Legacy Application - Salesman
7. Item Master (Inventory) Information from Oracle Inventory to M&P Legacy Application -
Ultra (Unilever)
8. Store (Inventory) Information from Oracle Inventory to M&P Legacy Application - Ultra
(Unilever)
9. Item Issues Information from M&P Legacy Application - Salesman to Oracle Inventory
10. Sales Order Information from M&P Legacy Application - Salesman to Oracle Account
Receivable
11. Item Issues Information from M&P Legacy Application Ultra (Unilever) - Salesman to
Oracle Inventory
12. Sales Order Information from M&P Legacy Application Ultra (Unilever) - Salesman to
Oracle Account Receivable
13. Payroll JV information from M&P Legacy Application (Millennium) to Oracle General
Ledger
3.5 Customization Scope

InfoTech is proposing to implement Oracle Cloud (Financial, Purchasing and Inventory) that is
hosted in the Oracle Cloud. The applications are highly configurable and business processes can
be tweaked to meet your requirements. The application is built on a foundation of best practices
from the Finance industry across geographies and industry verticals. Customizations to online
functionality are not allowed in the cloud instance. Our consultants will work closely with your
key stakeholders to ensure that all your requirements can be mapped to the product. The Oracle
Cloud (Financial, Purchasing and Inventory) products save you from the need for maintaining
software, hardware and expensive updates & upgrades. New functionality based on best practices
keeps on getting added at a rapid pace in the Oracle Cloud (Financial, Purchasing and Inventory).

3.6 Out of Scope
Specific to this proposal following are some of the activities which have not been considered in
scope:
• Implementation or Configuration of any other Application or Oracle Modules apart from
what is listed in module scope is excluded from the current engagement.
• Business Process Reengineering: This engagement does not envisage streamlining the
existing systems and procedures in the functional areas through a process re-engineering
study.
• Deviations from Scope: Any significant deviations in the scope and approach stated above
would be considered as a change request and hence might involve effort, timeline and
commercial implications. Network and OS activities will be out of scope
• Service Request (SR) management and escalations would be out of scope.
• Any Technical and Functional Issue resolution on previous implemented modules would
be out of scope.
• Load testing of system and custom processes
• System Integration is out of scope
• Data Migration/Data cleansing/Data entry is out of scope
• Customization of application is out of scope
3.7 Training
Training has been identified as a critical activity for the project, and we have recommended a
“Train the Trainer approach” which has been further detailed out in Training Plan Section.
3.8 Project Timelines

A closely monitored Project Governance structure is essential for a successful delivery and
implementation. Involvement from M&P Management in the Steering committee to provide
decisions, approvals and signoffs will be essential for us to deliver the project in proposed time.
We have proposed an aggressive time frame of Four Months for the solution implementation at
M&P Head office at Karachi. A further detailed breakup of the project Implementation schedule
is provided in a subsequent section.

3.9 Conclusion
We trust that this offer shall provide M&P with sufficient detail so as to permit an informed
decision related to our services, capabilities, reputation, professionalism and reliability. We
believe that this offer has addressed the pertinent issues required and that it has offered an
insight into our technologies and capabilities. However, if there are any areas which may require
further clarification, we would gladly provide such additional information as required.
The comprehensive end-to-end technology services and solutions offered in this proposal will
allow M&P to:
• Leverage technology to meet specific business needs and goals of M&P by offering unique
and superior service to its customers
• Achieve more efficient and effective operations by gaining a clear picture of strategic
options and act as a catalyst for M&P’s service improvement goals
• Reduce costs, minimize risk and better leverage available resources
• Maximize value derived from technology solutions
• Reduce redundant processes by maximizing value derived out of innovative leading-edge
technology investments
• Leverage the Core Competencies of our partnership
In short, InfoTech will be a one window solution provider assisting M&P fulfill end to end Solution
for Implementation Oracle Financials Cloud seamlessly. Our people, partnerships, and proficiency
in tools and methodologies utilization are the core strengths and the factors that differentiate us
from other IT service organizations.

This page is left blank intentionally for the printing
4. M&P Interface / Integration points for Information Flow Diagram

5. Solution Implementation Approach
5.1 Approach and Methodology
InfoTech uses Oracle Unified Methodology for Oracle implementation projects specifically
written to assist our consultants in their continuous effort to provide world-class, value-
added service to our global clients. The methodology is a combination of best practices,
proven methods, and forward thinking by some of the most experienced and brightest
minds in the industry.
The methodology combines the best of features of both on-premise implementations and
cloud-based ones. The methodology is a guidebook, similar to a roadmap, which will allow
our clients to tailor the methodology content to their business requirements. Much like
the diagram below, the methodology is sequential in nature, but flexible as well, and
overlaps may exist due to client requirements and/or project timeframes. The
methodology explains each and every phase of implementation in terms of the purpose,
overview, objectives, entry criteria, activities, deliverables and the milestone/exit criteria.

The key features of our Methodology include:
Leveraging proven methods and experience to provide excellent client service.
• Increasing project efficiencies by integrating accelerators and selected tools into
each phase of the methodology.
• Streamlining implementation paths, via route maps, to meet client’s business
requirements.
• Providing accurate and consistent advice to our clients by using a single firm wide
content source.
• Continuous methodology revisions to ensure timely dissemination of information
to our clients.
5.2 Deliverables
Phase Deliverables
• Project Charter
• High-level Project Plan
• Workshop plan for Analysis and Design
Plan • Project Organization Chart with defined Roles & Responsibilities
• Sample Deliverables Formats
• Change Management Strategy
• CRP Plan
• Configuration Design Document
• Custom Interface and Reporting Design
Analysis and Design
• Unit Test Plan
• Training Plan
• Complete configuration, development and Unit Testing
Develop, Configure and • System Test Plan
Prototype • Updated System Configuration Document
• 1 prototype session and summary report
• Completed system testing report
• Completed UAT report
Test • Training Materials (soft copy)
• User Training
• Go-Live Cutover Plan
• Application Go-Live
Go-live • Project Closure report
• Post Go-Live Issue Tracking Reports

5.3 Data Migration and Conversion
Data conversion is a complex and time-consuming process, yet it is one of the most critical
elements in the successful implementation of a new system. Unless valid, accurate and
complete data are available in the new system, such a system cannot be useful regardless
of the amount of effort expended during its development. The standard data conversion
is performed by mapping, extracting, transforming and loading the legacy data in Fusion

During the planning phase, the detailed analysis for data conversion will be carried out.
The objectives of the analysis are as follows:
• Identify the source data for conversion and determine the conversion methods
• Determine the condition of the existing data
• Develop data cleansing strategies
• Develop a conversion mapping strategy
• Define the new system’s data conversion requirements once low-level mapping is
done
• Develop a strategy for reconciling converted data
• Develop a data conversion process
Mapping
Data mapping is the process of mapping the old data elements in the existing systems to
the data elements in the new system to decide which data is:
• To be transferred / translated / converted
• Redundant
• New and must be created by assigning proper value
• To be verified / balanced / reconciled
The detailed mapping document will be created for each module and would be used in
designing the conversion programs.
Conversion Programs

5.4 Roles and Responsibilities
5.4.1 Responsibility Matrix

The Project Responsibility Matrix, which identifies the responsibility and the person who,
will normally perform each activity in each methodology phase.
Note – The following abbreviations are used in the responsibility matrix documented for
every phase.
PM Project Manager P Performs Work
FC Functional consultant PA Participate
TC Technical consultant R Responsible
DBA Database Administrator % Utilization of resource for this project.
BA Business Analyst
LSS Legacy System SMEs
InfoTech M&P
Activity
PM TC FC PM BA LSS
Functional Study R R R PA (100%) PA (100%)
Process Mapping R P PA (50%) PA (50%)
Application set up R P PA (50%) PA (10%)
System Testing R P P PA (20%) P (25%) P (25%)
Training R R R PA (100%) PA (100%)
CRP R P P P (100%) P (100%)
UAT R PA PA P (100%) P (100%) P (25%)
Data migration R P PA PA (25%) PA (25%) P (50%)

5.4.2 Joint Responsibilities
Project Stage InfoTech Responsibilities M&P Responsibilities
• Appoint a Single Point of Contact & Teams • Appoint a Single Point of Contact
as per requirements of Project (SPOC) & Teams as per Project
requirements
• Ensure Key Stakeholders participate in the
Weekly Status calls and Governance Calls. • Ensure Key Stakeholders participate
in the fortnightly status calls and
Common/ • Raise timely concerns, queries or issues
Steering Committee meetings
affecting project schedules and quality of
Overall
deliverables to M&P • Facilitate timely resolution of queries
and issues raised by InfoTech so that
• Incorporate review feedback / comments
from M&P ’s into technical and non- overall timeline is not impacted
technical artifacts • Provide timely review feedback /
comments to InfoTech on its
deliverables

5.5 Change Management Approach
We believe that effective change management occurs when it is initiated and administered
throughout all phases of the project to accurately maintain system software and documentation
and to manage scope while remaining on schedule and on target. The proposed change control
process will be used to request changes to materials that have already been “baselined” (i.e.,
submitted and accepted) by M&P according to the appropriate acceptance criteria set out in the
Implementation Plan. These changes may be modifications to the baseline materials that are not
related to any defects in those materials or enhancements that are outside of the original project
scope. The following are some of the conditions that may initiate a change request:
• Changes/additions in scope, requirements, or design

• Changes in software or documentation in development
• Submission of a problem report by a member of the project team, containing either a
suggested change (enhancement) to system software and/or documentation, or that
reports a software problem
• A reported problem (from the end user, not currently applicable to the application)
• Management decision to implement enhancements
• Changes in software or documentation in the production environment
• Problems reported in maintenance activities
• Problems reported by the project staff or end users.

5.6 Escalation Procedure
The following procedure will be followed if resolution is required to a conflict arising
during the execution performance of this Project.
Project Escalation Process
Issue
M&P Project Manager
Onsite POC
Document
Onsite POC collects

information for the Issue Communicate M&P Project
Manager
Shares with M&P Project Manager / Internal Meeting with

Resolve Issue
POC Project Team
open
Escalate to Program
Issue Open or Closed
Manager
Resolved
Document

5.6.1 Project Status Reports
InfoTech Project Management team will meet with M&P Project Manager to discuss and evaluate
the program results and successes, address relevant issues, and institute strategies, as needed.
During these meetings, benchmarks, satisfaction levels and financial data are reviewed, and
continuous process improvements to our service delivery are reviewed.
We are also available to meet with key M&P representatives upon request, or whenever our
program needs to be evaluated.
Business Reviews that address M&P agreed upon performance parameters are prepared and
distributed periodically (i.e., quarterly) for client review. Data is collected from a variety of
sources, including in-person assessments at on-site locations. A typical agenda included within
the completed client Business Reviews, which can be segmented by geographic or business
delineations, may cover the team performance, project timeline, cost variance if any, issues and
risks.
5.6.1.1 Weekly Status Report Template

Name
Period
Project
Activities Planned for Current Week

 XYZ
 ABC
Activities Accomplished for the Week 7th May (example)
 XYZ
 ABC
Activities Planned for Next Week 14th June (example)

 XYZ
 ABC
Issues & Resolution

Issue Resolution Status (Open / Closed)

7. Project Work plan
This section describes InfoTech implementation approach to deliver the requirements as per this
Proposal as per details below:
Solution Timelines
Implementation of Oracle Financials – Cloud identified in section (3)
Five Months
including One Month Support
7.1 High-Level Project Schedule

Month - 1 Month - 2 Month - 3 Month - 4 Month - 5
Project Solution Stages
15-Jan 16 – 30 15-Jan 16 – 30 15-Jan 16 – 30 15-Jan 16 – 30 15-Jan 16 – 30
Requirement Gathering and System Design

 
Configuration (System Built)
 
User Acceptance Testing (UAT)
 
Go-Live
 
Support
 

7.2 Project Management
The team performing the Project shall consist of (i) InfoTech employees and Oracle (ii) M&P,
agents and independent contractors (collectively, the "Project Team" or "project team").
InfoTech and M&P are each responsible for the performance of their respective independent
contractors if assigned to the project. M&P and InfoTech agree to provide qualified personnel to
perform their responsibilities and to use practical and diligent efforts to maintain the continuity
of their respective personnel assigned to the Project.

7.3 Services
Responsibility
Activity Deliverables / Notes
Primary Secondary
• Detailed project Plan & Project
monitoring
Project Management • Project Management
InfoTech M&P
• Project Reporting
• Scope Change management
• Project Communications
Business Requirements
InfoTech M&P • Business Requirements Document
Definition
Technical environment • Cloud Server of Oracle e-Business
Oracle InfoTech
setup Suite
• Solution Design Document
Solution Design InfoTech M&P • Fit Gap analysis report
• Functional design Document
Report Development InfoTech M&P • Report Design Document
Solution Build InfoTech M&P • Applications set Up Document
• Training document
Training InfoTech M&P
• Standard Operating procedures
• Test scripts
Testing InfoTech M&P
• Test Report
Production Transition InfoTech M&P • Production system hand over report
• Issue log
Post Go Live support InfoTech M&P • System hand over report
• Project close certificate

8. Support Scope
8.1 Modules in Scope:
The following modules and areas of the application will be covered under support, to the extent
of their implementation as of Go-Live of the respective module. The Support will not cover any
changes to the system whatsoever. Any new development or change in application shall the
charged.
• Oracle Financials – Cloud
o General Ledger
o Account Payable Management
o Account Receivable Management
o Fixed Assets Management
o Cash Management
• Oracle Purchasing – Cloud
• Oracle Inventory – Cloud
8.2 Overall Scope

The scope of this support coverage is limited to the functionality of the above modules as of Go-
Live. Any bugs, errors, issues related to the system that result in the non-availability of system
features (that were available at time of Go-Live) or hampers usage of the system as per the Go-
Live version are covered under these support services and will be fixed.
8.2.1 Functional Scope

• Functional Support for all existing implemented Modules as in scope list above (Section
8.1)
• Support for system integrations developed by InfoTech, to the extent of the integrations
done as at Go-Live
• Bug analysis, fixes and deployment on Test server support
• Preventative maintenance
8.2.2 Technical Scope

• Troubleshoot existing custom programs developed by InfoTech, to the extent of the
development done as at Go-Live
• Support for system integrations developed by InfoTech
• Fixing the Technical issue in case of patch is identified by Oracle support team, and
InfoTech team will apply patch along with its perquisite the part of scope
• Deployment of Critical or Security Patches released by Oracle from time to time (if
required)

8.3 Duration
This support shall start from the date of Go-Live and will end after 02 (Two) months.
8.4 Location & Working Hours

The required support services shall be provided in a on-site/off-site model with the on-site
location being M&P Head office in Karachi, Pakistan.
The working hours for provisioning of Infotech support services shall be 9:00 AM to 6:00 PM,
Monday thru Friday.
8.5 Exclusions and Out of Scope Areas

Specific to this proposal following list of activities are out of scope. The list is not exhaustive, but
indicative of the activities that are out of scope of INFOTECH’s support:
• Support refers to ensuring that whatever version has been provided at ‘go-live’ runs
without any issues or bugs. It will not cover support of any NEW modules, New
Functionality, New Development, New Reports. However these can be supported as a
chargeable activity and shall be managed through Change Request.
• Deviations from Scope: Any deviations in the scope and approach stated above would be
considered as a Change Request.
• Implementation or Configuration of any other Application or Oracle Modules apart from
what is listed in 8.1.
• Support and training for any new locations and/or any new users of M&P which come up
during the support period.
• Re-training, or ‘refreshers’ for already completed training / users
• Application upgrade with respect to maintenance pack and release upgrade will be out of
scope and can be done through Change Request.
• Data Entry of any kind
• Report Generation and Printing
• Business Process Reengineering: Support does not cover streamlining the existing
systems and procedures in the functional areas through a process re-engineering study.
• Data cleansing and Data Migration
• Setup and deployment of new Application / modules.
• Hardware (PC, Workstations, Laptop) Support Warranty
• Development of Technical / User Manuals

• Changes that can radically affect the architecture, functionality and the agreed design of
the system.
• Anything not covered in Section 2.5 can only be supported through a Change Request or
Managed Services
8.6 M&P ’s Responsibilities

InfoTech expects M&P to have the following basic facilities at all time:
• Active Software Maintenance with Oracle.
• M&P will assign a Project Manager as SPoC (Single Point of Contact) to co-ordinate all the
requirements during the Support period
• M&P will have basic Level 1 helpdesk.
• Support provisioning of all hardware, software, equipment, services that are needed for
the system to be running efficiently. Any delays on part of the 3rd party vendor that affect
the resolution timelines will not be the responsibility of InfoTech and InfoTech shall not
be responsible for subsequent delays because of unavailability of those services.
• InfoTech’s resolution timelines and priority levels will only become applicable after the
3rd party hardware, software, equipment, services and application or system involved
has been rectified.
• Any issues that require M&P’s intervention, agreement or comments will require prompt
response from M&P within 24 hours. Any delays on part of M&P to provide such
responses will affect the resolution timelines and InfoTech will not be responsible for such
delays and the associated delays
• Any delay in resolution of issue/problem escalated to OEMs Support will not be
categorized as delay of InfoTech.
• M&P will make suitable arrangements for remote access to the Development, Test and
Production environments. Availability of such access is key to ensure smooth support
services. Absence of such access could sometime lead to delay in resolving issues, if any,
where help from remote site is required.
• M&P will be responsible for coordination with third parties involved in this project, if any,
InfoTech is not responsible for activities conducted by third parties directly engaged by
M&P.
• M&P will provide following infrastructure items to support staff;
o Office space, telephone lines for local and inter-office calls, fax/copier machines
o Software licenses (English versions) of all software products required for this
project, which have been excluded from our scope of work

o Network required (including Printers) for the support team to ensure reliable and
fast co-ordination
o Security (Identity) cards to each individual staff for entry and exit to M&P
premises
• The language of communication between M&P and InfoTech will be English only.
• All deliverables will be developed in the English language only.
• Any intervention, or any change conducted in the system (hardware, software, solution,
integration etc.) by any party other than InfoTech, without InfoTech’s knowledge or
concurrence, will have impact on provisioning of the support, and the Service Levels

9. Financial Summary for Implementation
The following investment will be required from Muller & Phipps Pakistan (Pvt.) Limited
for the Implementation of Oracle Financials – Cloud.
9.1 Implementation Services for Oracle Financials – Cloud

S. No. Item Description Amount 13% Sales Tax Total
Implementation Services, including

1 PKR 4,991,320 PKR 648,872 PKR 5,640,192
Two (02) Months Support

10. Payment Terms
10.1 For Implementation Service
• 50% on signing of contract.
• 25% on acceptance of Solution Design.
• 15% on User Acceptance Testing (UAT).
• 10% on Go live.
10.2 Important Notes

• This proposal is valid till July 31, 2019 subject to InfoTech’s standard terms and conditions.
• Prices quoted are in PKR for Implementation Services.
• Travel Expense for on-site out of Karachi will be charge at actual
• Change in Taxes: Prices are subject to adjustment due to change in Duties/Taxes/Levies if
applicable at the date of invoice.
• InfoTech reserves the right to alter, change, or modify the price depending on the terms
and conditions and additional scope that may be required by M&P.
• InfoTech payments are due and payable within 15 days of the date of submission of the
invoice.
• M&P shall accept InfoTech’s standard invoice format for payments.

11. Assumptions and Dependencies
11.1 General Assumptions
Info Tech's estimates are based on the following general assumptions:
• The primary language used throughout the project will be English.

• All deliverables will be developed in the English language only.
• Project activities will be performed at M&P- Head offices at Karachi, Pakistan.
• The project initiation will require a lead-time of Four (4) weeks, from the date of
receipt of purchase order / Contract, to mobilize project resources.
• Any Functional or Technical document requiring M&P approval must be approved
within 3 days of submission.
• UAT / Acceptance is deemed considered if not accepted / or rejected (with valid
reasons) within 7 days of notice of UAT.
• Any change after the design sign off, will be a chargeable activity.
• We assume that Oracle cloud Licenses are already with M&P.
• M&P has the Annual Software Maintenance agreement with Oracle with valid CSI
Number.
• M&P will staff this project with a full-time project manager and Subject Matter
Experts (SMEs) will be available, as needed, on a schedule, which does not
materially change the proposed timeline.
• Scope deviations that may arise during the project will be managed through the
procedure described in Technical Proposal “Project Change Control” Procedure of
this document and may result in adjustments to the Project Schedule.
Adjustments due to any additional work or waiting time may require charges to
be incurred on a time and materials basis using standard rates in effect, or through
mutually agreed Contract Amendments.
• Info Tech will develop, in coordination with M&P, a detailed project work plan for
the Implementation of eAM within the Project Initiation Phase of the project. This
plan will outline tasks, due dates, and responsibilities.
• M&P will establish Project Steering Team (PST) meeting schedules, as well as
scheduling and assisting with all other project meetings.
• M&P will work with Info Tech to verify that infrastructure, communication,
meeting rooms, adequate workspace, and proper equipment is available for
project work, training and meetings.

• M&P will allow M&P staff assigned to the project adequate time to complete
project tasks.
• M&P will ensure a project office is available and organized and can accommodate
up to three (03) consultants.
• M&P will provide sufficient work areas for the Info Tech project team including
access to buildings, work areas, adequate office/conference room space,
furniture, fixtures and telephones for Info Tech staff.
• M&P will provide project team access to office facilities (i.e. laser printer,
photocopier, Fax machine, and telephone, e-mail, and internet network
connections) and after working hour’s access to the project office.
• Information required by the team from organizations or individuals within M&P
will be provided in a timely manner consistent with the project plan.
11.2 Project Scope Assumptions

Info Tech’s estimates are based on the following key scope assumptions:
• Any required hierarchies e.g. Location, Organization etc. shall be provided by M&P in
format provided by Implementation project team.
• Provision of clean history in Implementation project team provided format shall
be responsibility of M&P.
• The scope detailed in this proposal, consisting of all timelines, deliverables, and
associated consulting days for the implementation engagement will be confirmed
by the entire project team during the Project Initiation Phase.
• The proposed Software, Database, Infrastructure and adequate Storage for Test
Environment purpose should be provided maximum of two (02) weeks from the
start of the project. Late provision shall have appropriate effect on timelines.
• The proposed Software, Database, Infrastructure and adequate Storage for
Production Environment purpose should be provided two (02) weeks before
completion of the Build Phase. Late provision shall have appropriate effect on
timelines.
• Business Process Owners will be accountable for signing off on processes as the
sole responsibility of M&P.
• Accurate and current documentation of M&P’s information systems, including
platforms, applications, details of existing interfaces, and physical architecture will
be provided by M&P at the start of the project.

• Info Tech will not be responsible for performing any data cleansing for the data in
the source or legacy applications. Info Tech will assist the M&P team by advising
them in this task. M&P will ensure the data integrity of their current legacy
systems.
• Any end-user PC upgrades required by the project will be completed prior to the
related go-live.
11.3 Resources Assumptions
Info Tech’s estimates are based on the following key resource assumptions:
• M&P will provide resources to assist implementation team understand all the
legacy systems, extract programs and files, and will deliver said programs/files in
accordance with project work plans that will be finalized prior to the beginning of
each major project phase.
• Implementation team resources will be given access to the necessary
development and production environments per timing to be outlined in the
project work products.
• All M&P key team members must be in place on the targeted start date. This will
be agreed to the staffing plan and roll-on schedule to be approved prior to project
launch.
• M&P resources will be made available for interviews, meetings, workshops and
consultation as necessary.
• Members of the M&P project team will have the ability and authority to make
timely decisions and commitments on the enterprise-wide design for their
respective lines of business.
• M&P project team personnel will possess the requisite business or technical
knowledge skills to perform the work outlined in the project plan, which will be
mutually accepted by M&P and Info Tech.
• M&P project team will provide interface description, data structure details and
applied business rules for all the source systems.
11.4 Project Structure and Processes Assumptions

Info Tech’s estimates are based on the following key process assumptions:
• M&P will adopt a timely and effective issue resolution process such that any and
all issues can be resolved within five (5) working days of being identified. Critical

issues that will have an adverse effect on key deliverables/milestones will be
resolved within 24 hours.
• Project decisions will not be revisited, re-evaluated or changed after the direction
has been determined.
• The project Steering Committee will be operational at the commencement of the
project and will have the ability to resolve project issues that are escalated from
the project team.
• Steering Committee meetings will be conducted at least once per month.
11.5 Dependencies
InfoTech expects M&P to have the following basic facilities at all time:
• The support project initiation will require a lead-time of Four (4) weeks, from the date of
receipt of purchase order, to mobilize project resources.
• Active Software Maintenance with Oracle.
• M&P will assign a Project Manager as SPoC (Single Point of Contact) to co-ordinate all the
requirements during the Support period
• InfoTech’s resolution timelines and priority levels will only become applicable after the
3rd party hardware, software, equipment, services and application or system involved
has been rectified.
• Any issues that require M&P’s intervention, agreement or comments will require prompt
response from M&P within 24 hours. Any delays on part of M&P to provide such
responses will affect the resolution timelines and InfoTech will not be responsible for such
delays and the associated delays
• Any delay in resolution of issue/problem escalated to OEMs Support will not be
categorized as delay of InfoTech.
• M&P will make suitable arrangements for remote access to the Development, Test and
Production environments. Availability of such access is key to ensure smooth support
services. Absence of such access could sometime lead to delay in resolving issues, if any,
where help from remote site is required.
• M&P will be responsible for coordination with third parties involved in this project, if any,
InfoTech is not responsible for activities conducted by third parties directly engaged by
M&P.
• M&P will provide following infrastructure items to support staff;
o Office space, telephone lines for local and inter-office calls, fax/copier machines

o Software licenses (English versions) of all software products required for this
project, which have been excluded from our scope of work
o Network required (including Printers) for the support team to ensure reliable and
fast co-ordination
o Security (Identity) cards to each individual staff for entry and exit to PIA premises
• The language of communication between M&P and InfoTech will be English only.
• All deliverables will be developed in the English language only

12. InfoTech Resource Profile
““Keeping in view the Project requirements, CVs of resources are provided below for
reference purposes. The description below indicates the knowledge, skills and
experience required for the Project. The résumés provided are to illustrate the caliber of
staff which would be assigned to the project. However, please note that finalization of
resources would be undertaken upon awarding of contract subject to their availability. In
case the resources have been assigned to other projects, they would be replaced with
suitable alternative resources of comparable experience and qualification”

13. Oracle Business Unit Skill Sets

14. InfoTech Project References
Assignment Name: Country:

Implementation of Enterprise Resource Pakistan
Planning (ERP) Solution
Location within Country: Name of Client:
Islamabad-Pakistan Central Power Purchasing Agency Guarantee
Limited (CPPA)
Clients contact person for the assignment: Address:
Namet Ullah 6th Floor, Shaheed-e-Millat Secretariat, Jinnah
Manager ERP Avenue, Blue Area,
managererp@cppa.gov.pk Islamabad
+92300-6672837 Pakistan
Duration of Assignment: Start Date Completion Date

18 Months (including 3 PEP) Nov, 2016 Apr, 2018
Description of Actual Services Provided by InfoTech Staff:
Implementation of Enterprise Resource Planning (ERP) Solution for Central Power Purchasing
Agency Guarantee Limited (CPPA), Islamabad -Pakistan
• Accounting & Financial Management Information System
• Human Resource Information System
• Purchase of Power (Customized – Developed Solution)

Supply of Hardware, IT Software and Pakistan
Implementation of Enterprise Resource
Planning (ERP) Solution
Karachi – Pakistan Pakistan International Airlines Corporation
(PIAC)
Shahid Ejaz Chauhdary Head Office, Karachi Airport
Acting PMO-ERP HEAD Karachi
pmo.erp@piac.aero
+92322-3090000
Duration of Assignment: Start Date (Month/Year): Completion Date:
30 Months Jan, 2016 Jun 2018
Supply, Installation, Integration/Configuration and Commissioning of Enterprise Resource
Planning (ERP) Solution (Oracle e-Business Suite) at PIAC
• Hardware Delivery (Data Center and DR Site)
• Configuration of Servers
• Accounting & Financial Management Information System
• Material Management System
• Oracle Projects
• Human Resource Information System
• Enterprise Assets Management (eAM) System
• Business Intelligence Applications

Enterprise Resource Planning (ERP) and Pakistan
Customer Information Systems (CIS)
Implementation
IRG/PDP/ERP/CIS/PESCO/2013/092
Peshawar, Pakistan Peshawar Electric Supply Company (PESCO)
Muhammad Mashkooor Khan 166 Wapda House
Manager IT Shami Rd Islamabad
PESCO HQ Pakistan
ddco_98@yahoo.com
+92300-5974108
+92315-8300401
Duration of Assignment: Start Date: Completion Date:
24 Months July 2014 Jun, 2016
Implementation of Oracle e-Business Suite with following modules and Oracle Customer Care
and Billing
• Oracle Financials
• Oracle Supply Chain
• Oracle Human Resource
• Oracle Hyperion
• Oracle Customer Care and Billing

Implementation of Oracle HCM On- Riyadh and UAE
Primes Products and Oracle Taleo
Recruiting, On-Boarding Cloud Services
Riyadh - Saudi Arabia / Dubai - UAE Obeikan Investment Group (OIG)
Ghassan El Assi Second industry area – Al kharj Road
Human Resources Director P.O Box 355023 Riyadh 11383
Phone: +9714-2996262 (Ext.160) Riyadh
Mobile: +97150-5517008 Kingdom of Saudi Arabia
email: ghassan.elassi@sig.biz
24 Months Jan 2014 Dec, 2015
Implementation of Oracle HCM Solution On-Primes Products and Oracle Taleo Recruiting,
On-Boarding Cloud Services
• 20 Different Companies + 10 Businee Unit and 5,500 Employee
• Phase I Live in May-2014
• Phase II follow stages are completed
• AS-IS documentation
• Core Team Training and
• Solution Design
InfoTech Providing the Support to OIG since Go-Live (Dec-2015)

Upgrade Oracle e-Business Suite Pakistan
Islamabad-Pakistan Oil & Gas Development Company Limited
(OGDCL)
Saleem Ahmad QF House, Plot No. 3 (New No. 3013)
Manager (ERP Application), Systems F-6/G-6, Jinnah Avenue,
Department Islamabad
Extn: +92 51 92002 (3604) Pakistan
(off) +92 51 9212282
(cell) +92 321 8585377
Email: saleem@ogdcl.com
URL: http://www.ogdcl.com
06 Months Jan, 2014 Jun, 2014
Upgrade of Oracle Application with Oracle Infrastructure
• Oracle e-Business 11i (11.5.10.2) to Oracle R12 (12.1.3)
o Oracle Financials
 General Ledger
 Account Payable
 Account Receivable
 Cash Management
 Fixed Assets
o SCM
 Inventory
 Purchasing
 Order Management
o Oracle HRMS
 Core HR
 Payroll
 SSHR

Implementation of Oracle Financials Pakistan
Islamabad - Pakistan Inter State Gas Systems (Private) Limited
(ISGS)
Ijaz-ul-Haq Inter State Gas Systems (Private) Limited
Chief Manager, Accounts (ISGS)
Switch Board: +9251-9267672-74, 517, Main Margalla Road, F-10/2
Fax: +92 51-9267671 Islamabad
Cell: +92345-8586009 Pakistan
Email: Ijaz.ulHaq@isgs.pk
URL: www.isgs.pk
6 Months Jan, 2013 Sep, 2013
Implementation of Oracle Financials with following modules
o General Ledger
o Account Payable
o Account Receivable
o Fixed Assets
o Cash Management
ISGS is award the support to InfoTech

Support Oracle e-Business Suite United Arabic Emirates
Al-Ain UAE AL AIN WILDLIFE PARK & RESORT
Mr. Ahmed Aljneibi P.O. Box: 1204, Al Ain,
Director of Information Technology United Arab Emirates
Tel.: +971 3 7041611
Fax: +971 3 7639070
Mobile: +971506633017
email: ahmed.aljneibi@alainzoo.ae
URL: www. alainzoo.ae
30 Months Jul, 2012 Dec, 2014
Support Service for following modules, plus Database Administration and Customize report
development
• Oracle Supply Chain (Purchasing, Inventory and Order Management)
• Oracle Hyperion
• Oracle HRMS
• Oracle BI
Integration with Zoo Ticketing System

Implementation of Oracle HCM United Arabic Emirates
Abu-Dhabi - UAE The Ministry of Presidential Affairs (MoPA)
Musa H. Abu-Hijleh P.O.Box: 280, Abu Dhabi,
Information Technology Consultant United Arab Emirates
Switchboard: +971 2 2222221
Fax: +971 2 6661553
Office: +971 2 222 4228
Mobile: +971 50 6622205
email: mhabuhijleh@mopa.ae
URL : www.mopa.ae
9 Months Oct, 2011 Jun, 2012
Re-Implementation / Re-Configuration of Oracle HCM with following modules

• Core HR
• Oracle Payroll
• Oracle SSHR
• Oracle Learning Management
• Oracle Talent Management
• Oracle iRecruitment

Implementation of Oracle e-Business Suite Pakistan
Karachi-Pakistan Sui Southern Gas Company Limited (SSGCL)
IRFAN ZAFAR Sui Southern Gas Company Limited
Chief Technology Innovation Officer ST-4/B, Block-14, Sir Shah Suleiman Road
Phone: +92 21 9923 1584 Direct Gulshan-e-Iqbal, Karachi-75300
Phone: +92 21 9902 1501 Direct PAKISTAN
Cell #: + 92 322 222 5000
Fax: +92 21 9902 1590
Email: irfan.zafar@ssgc.com.pk
URL: www.ssgc.com.pk

12 Months Jul, 2010 Jun, 2011
Implementation of Oracle e-Business Suite with following modules
o Oracle Financials
o Oracle Purchasing
o Oracle Inventory
o Oracle Human Resource
o Oracle Enterprise Assets Management (eAM)
o Oracle Hyperion and BI
InfoTech is the Implementation Partner of SSGC and has played a significant role of
deploying the e-Business Suite across its business.
SSGC has gone through the transformation of its people, processes and technologies and
InfoTech has helped it through the change process.

Data Warehousing Solution with Pakistan
Implementation Services
Karachi-Pakistan Sui Southern Gas Company Limited (SSGCL)
IRFAN ZAFAR Sui Southern Gas Company Limited
Chief Technology Innovation Officer ST-4/B, Block-14, Sir Shah Suleiman Road
Phone: +92 21 9923 1584 Direct Gulshan-e-Iqbal, Karachi-75300
Phone: +92 21 9902 1501 Direct PAKISTAN
Cell #: + 92 322 222 5000
Fax: +92 21 9902 1590
Email: irfan.zafar@ssgc.com.pk
URL: www.ssgc.com.pk

9 Months Jan, 2011 Sep, 2011
InfoTech would deploy a total solution: Analytic software application, Data warehouse, and
software and hardware architecture, with implementation services. After that, InfoTech will
take full responsibility of customizing, installing, configuring and integrating the project and
putting all pieces together.
InfoTech’s work scope in this turnkey solution includes:

• Design, installation, implementation, testing and system Integration
• Matrix of Responsibility, Man Power, Knowledge Transfer Programs
• Acceptance test procedures
• Validation of system integration with various systems used
• On site assistance after the final acceptance
• Generation of detailed project plan and As‐Built Documentation
• Demonstration of a prototype prior to going live

EDI Integration Implementation Pakistan
Karachi, Pakistan South Asia Pakistan Terminals (SAPT)
Zaheer Khan No.1, Container Port Road,
Project Manager Keamari South, Karachi
Tel: + 9221-111 542 850 (Ext 556)
Cell: +92(0)301-8291139
Fax: +9221(0)323-13816
kzaheer@kictl.com
asaeed@pdip.pk / www.pdip.pk
09 Months Mar, 2015 Dec, 2015
Implement the IBM Enterprise Service Bus at SAPT, for different type of integrations i.e.
• WEBOC
• Banking
• Shipping Lines and
• KCAA
• Admin and EDI Reposting/Regenerating Application
The application should be written in ASP.NET (C#) language. Uses EDI database defined on
Oracle 11G

Implementation of Oracle Identity Suite Tanzania
Dar-es-Salam, Tanzania Tanzania Revenue Authority (TRA)
Viola Rukiza 6th Floor, Mapato House
Project Manager Sokoine Drive
Switch Board: +255222119640 P.O. Box 11491
Fax: +255222125520 Dar es Salam
Cell: +254733541031 Tanzania
Email: vrukiza@tra.go.tz
URL: www.tra.go.tz
9 Months Sep, 2012 May, 2013
Implementation of Oracle Identity suite with following modules
• Oracle Directory Services (Single Sign-on)
• Oracle Identity Manager
• Oracle Access Manger
• Oracle Identity Analytics
• Oracle RAC
InfoTech Supporting TRA since Go-Live May-2013

Implementation of Biometric Pakistan
Identification Electronic System (BIES)
Karachi-Pakistan Information Technology Department
Government of Sindh
Mohammad Yousuf First Floor, Sindh Secretariat Building No. 6,
Director General - IT Shahra-e-Kamal Ataturk, Karachi
Tel: +9221-99217988 : Pakistan
Fax: +9221-99211978
e-mail: dg.it@sindh.gov.pk

8 Months Jul, 2010 Feb, 2011
• The BIES system will store biometric information for all employees of the Sindh Secretariat and
the CM House and the Governor House and each Department will be provided with Biometric
Machines that will be connected to the central database and allow each Department to
implement secure access to their staff.
• The Biometric machines will be installed at the entry-exit points in each Department.
• The BIES system will be highly secured and protected and will be link to all other agencies
providing security risk information. In addition to authentication of employees, the BIES system
will house additional applications so that the attendance information can be seamlessly
integrated into other systems in the province such as: visitor arrival and access, payroll data,
comprehensive online attendance statistics and detailed attendance system reports. The BIES
central database will be available through secure and highly available access in all buildings of
the Sindh Secretariat and CM House and Governor House.
• All visitors will also be expected to log their Biometric Information which will be stored in the
central database repository.
• This was a Turnkey Solution IrisAccess™ along with Oracle’s Technology Solution (Oracle
Identity Manager, Oracle Weblogic and Oracle Portal) will help accomplish the objectives of
Sindh Government IT Department. The key business drivers set to measure the success of this
project - a centralized Security and attendance system for the employees of Sindh Secretariat
at different location of Sindh Province

Oracle ERP Maintenance and Support Pakistan
Services
Islamabad-Pakistan Securities and Exchange Commission of Pakistan
(SECP)
Aamir Waheed Securities and Exchange Commission of Pakistan
Deputy Director (IT) 4th Floor, NICL Building, 63 Jinnah Avenue, Blue
(off) +9207091-4 Ext 107 Area, Islamabad.
Fax +92 51 9206435 Pakistan
Email: Aamir.waheed@secp.gov.pk
http://www.secp.gov.pk
12 Months May, 2016 Apr, 2017
Provide support and maintained the following modules of Oracle ERP Module
• Oracle Human Resource
• Oracle Supply Chain
Scope of Work (soW)

• Functional Support
• Technical Support
• Database Administration
• Training Requirements

Support and Upgrade of Oracle HRMS Pakistan
Islamabad - Pakistan Khushhali Bank Limited (KBL)
Khurram Raza Plot No. 55-C, 7th Floor, Ufone Tower, Jinnah
System Support Manager – IT Avenue, Blue Area, Islamabad.
Khurram.Raza@kb.com.pk Pakistan
+92 51 111 092 092 Ext.168
60 Months July, 2013 June, 2018
Support and Upgrade of Oracle HRMS for following modules.
• Oracle HRMS
o Core HR,
o Oracle Payroll
o Performance Management
o Learning Management
o iRecruitment and
o Self-Service – HR

15. Annexure A-InfoTech Profile

End of Document


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Proposal for implementation of Oracle – Cloud solution for

Financials, Procurement and Inventory

For Muller & Phipps Pakistan (Pvt.) Limited

InfoTech Private Limited

SUBMITTED ON: July 01, 2019

This proposal is valid till July 31, 2019.

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2. About InfoTech ..............................................................................................9

3. Scope of Work (SoW) ................................................................................... 20

4. M&P Interface / Integration points for Information Flow Diagram............... 25

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7. Project Work plan ........................................................................................ 36

8. Support Scope .............................................................................................. 39

9. Financial Summary for Implementation ....................................................... 43

10.Payment Terms ............................................................................................ 44

11.Assumptions and Dependencies................................................................... 45

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1.1 Oracle ERP Cloud

1.2 Salient Features of the ERP Software

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• InfoTech is proposing the right combination of business functionality, industry-leading

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3.1 Oracle Cloud Application modules

3.2 Scope of Work (SoW)

3.3 Data Upload, Migration

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3.5 Customization Scope

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3.8 Project Timelines

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5.4.1 Responsibility Matrix

PM Project Manager P Performs Work

FC Functional consultant PA Participate

TC Technical consultant R Responsible

DBA Database Administrator % Utilization of resource for this project.

LSS Legacy System SMEs

Process Mapping R P PA (50%) PA (50%)

Application set up R P PA (50%) PA (10%)

System Testing R P P PA (20%) P (25%) P (25%)

Training R R R PA (100%) PA (100%)

CRP R P P P (100%) P (100%)

UAT R PA PA P (100%) P (100%) P (25%)

Data migration R P PA PA (25%) PA (25%) P (50%)

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