UTILITIES DEPARTMENT

EMERGENCY
RESPONSE PLAN

-1-
 TABLE OF CONTENTS
PAGE No.

Department Manager Signature ……………………………………………................ 5

Procedures for Reporting an Emergency …………………………………………… 6
Emergency Notification Flowchart …………………………………………………… 7
Emergency Alarms (Sirens) …………………………………………………………… 8

1 Introduction ………………………………………………………………………………. 9
1.1 Policy ……………………………………………................................................. 9
1.2 Purpose and Scope ……………………………………………........................... 9
1.3 Implementation of Plan ……………………………………………...................... 9
1.4 Plan Review Maintenance and Distribution ………………………………......... 11

2 Credible incidents and Pre-Incidents Plans ………………………………………… 12

2.1 Credible Emergency Scenarios …………………………………........................ 12
2.2 Pre-Incident Plans …………………………………............................................ 13
2.3 Emergency Response Checklists ………………………………….................... 14

3 Emergency Management Organization ……………………………………………… 14

3.1 Emergency Preparedness Coordinator …………………………………............ 14
3.2 Incident Command System Chain of Command ……………………………….. 15
3.3 Functional Responsibilities …………………………………............................... 15

4 Emergency Preparedness Procedures ……………………………………………… 18

4.1 Training …………………………………............................................................ 18
4.2 Emergency Drills ………………………………….............................................. 18
4.3 Equipment and Supplies ………………………………….................................. 26
4.4 Medical Surveillance of Responders ………………………………………......... 26

5 General Response Procedures ……………………………………………………….. 26

5.1 Emergency Reporting …………………………………………………………….. 27
5.2 Initiating An Alarm …………………………………………………………………. 27
5.3 Communications During Emergencies ………………………………………….. 28
5.4 Management Response ………………………………………………………….. 28
5.5 Situation Assessment …………………………………………………………….. 28
5.6 Resource Mobilization …………………………………………………………….. 28
5.7 Evacuation, Shelter-In-Place & Personnel Accountability …………………….. 30
5.8 Emergency Shutdown …………………………………………………………….. 30
5.9 Prevention Control ……………………………………………………………....... 30
5.10 Security ……………………………………………………………....................... 31
5.11 Special Notifications ………………………………………………………………. 31
5.12 Situation Reporting ………………………………………………………………... 32
5.13 Escalation …………………………………………………………………………... 33
5.14 Termination and Demobilization …………………………………………………. 35
6 Hazard Specific Procedures …………………………………………………………… 39
6.1 Fire Response ……………………………………………………........................ 39
6.2 Hazardous Materials Emergency Response …………………………………… 41
6.3 Search and Rescue ……………………………………………………………….. 55
6.4 Hostile Acts Procedure…………………………………….................................. 56
 7 Post Incident Procedures ……………………………………………………………… 61
7.1 Stand-Down and Fire Watch ……………………………………......................... 61
7.2 Scene Security and Safety ……………………………………........................... 61
7.3 Preservation & Collection of Evidence………………………............................. 62
7.4 Notification and Reporting ……………………….............................................. 62
7.5 Investigation …………………………………….................................................. 62
7.6 Restoration of Operations …………………….................................................. 62
7.4 Critique & Improvement of the Emergency Response Plan............................. 63

ATTACHMENTS
Attachment “A” Emergency Drill Sequence ………………………………………………... 64
Attachment “B” Shelter-In-Place Criteria & Instructions ………………………………… 66
Attachment “C” Designated In-Camp for Phased Evacuation ………………………….. 68
Attachment “D” Duty Checklists for Key Personnel ……………………………………… 70
Attachment “E” List of Credible Scenarios ………………………………………………… 104
Attachment “F” Population of Zones in Community Campus ………………………….. 137
Attachment “G” Departmental Emergency Response Personnel Roster …………….. 138
Attachment “H” Materials and Equipment Available ……………………………………... 141
Attachment “I” Supplies Held Specifically for Emergencies …………………………... 142
Attachment “J” Temporary Community Shelters ………………………………………… 143
Attachment “K” Departmental ERP Flowchart ……………………………………………. 144
Attachment “L” Departmental Emergency Organizational Chart ……………………… 147
Attachment “M” Department ERP Registration Card ……………………………………... 148
Attachment “N” Guidelines for Handling Disabled Personnel during an Emergency 149
Attachment “O” Definitions and Acronyms ……………………………………………….. 150

EXHIBITS
1 Procedures for Reporting an Emergency …………………………………………. 6
2 Emergency Notification Flowchart …………………………………………………. 7
3 Emergency Management Structure ………………………………………………… 17
4 Types of Drills and Exercises ……………………………………………………….. 20
5 Emergency Drills (Getting Started Checklist) ……………………………………. 21
6 Reasons for Emergency Response Drill ………………………………………….. 22
7 Emergency Response Drill Development Worksheet …………………………... 23
8 Drill Information ……………………………………………………………………….. 24
9 Emergency Drill Planning and Critique ……………………………………………. 25
10 SACCP Emergency Level Criteria & Communication Protocol ……………….. 34
11 Emergency Drill Observation Checklist …………………………………………… 38
12 Chemical Inventory ……………………………………………………………………. 42
13 Hazardous Materials Emergency Response Checklist …………………………. 50
14 Bomb Threat Checklist ……………………………………………………………….. 58
15 Suspicious Package Checklist ……………………………………………………… 59
 Utilities Department

Emergency Response Plan

Approved By:

____________________
Musab A. Mubayedh
Manager, Utilities Department

Concurred By:

_______________________________
Dr. David K Churches
CS Continuing Excellence Advisor
 Exhibit 1
PROCEDURES FOR REPORTING AN EMERGENCY

REPORTING AN EMERGENCY
Using “110” telephone, the following format should be used.

WHAT TO DO EXAMPLE OF MESSAGE

1. DIAL “110” “I have an emergency to report”

2. GIVE EXACT LOCATION OF INCIDENT
3. STATE TYPE AND SIZE OF INCIDENT:
4. REPORT ANY INJURIES
Provide location (e.g., House #, Building #)
Provide nature of emergency (e.g., fire, explosion, gas
release, hostile act, bomb threat*). Provide wind
strength and direction.
Proved NUMBER OF PERSONS HURT and needing
medical help.

5. GIVE YOUR NAME BADGE NUMBER AND Provide YOUR NAME, BADGE NUMBER &
DEPARTMENT DEPARTMENT
6. REPEAT THE ABOVE INFORMATION AND ANSWER ANY ADDITIONAL QUESTIONS. DO NOT HANG UP THE
PHONE UNTIL YOU ARE TOLD TO DO SO.

* In the event of a threat (e.g., bomb), relate the actual threat to Security if possible.

If you cannot get through via 110, contact any of the below Security Control Centers
directly:

 Dhahran: 874-2055; 872-6936

If using a Mobile Phone, dial:

 Southern Area: 03-572-0110

 Central Area: 03-872-0110
 Northern Area: 03-673-0110
 Central Region: 01-285-0110
 Western Region: 02-427-0110

Exhibit 2
 EMERGENCY NOTIFICATION FLOWCHART

EMERGENCY

DIAL
110

Disaster
Emergency Response
Commander,
Dhahran/Area
ECC determines
Emergency Response if additional
Team Responds assistance is
required

Response Team
Mitigates

Report Incident EMERGENCY

CONTROL CENTER

Investigate & Critique Emergency Response

Response Organization & Response Team
Mitigate Incident

Report Incident

Investigate & Critique

Response
 EMERGENCY ALARMS (SIRENS)

For the purposes of this ERP the following siren alarm signals shall apply:

 ALERT - a WAIL tone (rising up and down) (Click HERE to hear a sample).

 AIR POLLUTION/GAS WARNING – a WHOOPING tone (on/off tone) (Click HERE to

hear a sample).

 ALL CLEAR – a CONTINUOUS tone (Click HERE to hear a sample).

What to do when you hear the siren?

When the siren is activated, all personnel are advised to stay indoors until given further
instructions or the “all clear” siren tone has sounded. Also, you can call 113 (03-872-3113 from
mobile) or 939 to get the latest information about the situation.

Employees with families residing in Dhahran Camps are kindly requested to share this
information with their dependents. The three siren tones are available through the Community
Services website.
1. INTRODUCTION

Utilities Department ERP is designed to identify the various levels of responsibility & authority to
respond to emergencies caused by both natural means and by man-made emergencies.

The plan is consistent with General Instruction GI 70.500 Dhahran Area Disaster Contingency
Plan Instructions and provides the necessary Community Services support for emergencies that
impact on the Community

The plan outlines procedures for responding to emergencies, identifies credible scenarios and
execution of the plan through effective management.

1.1 POLICY

Utilities Department is committed to reducing losses caused by emergencies. This will be

achieved by identifying, planning for, and training to respond to emergencies that could affect
our community and operations. Everything possible will be done to prevent emergencies, but
when and if they do occur, we will be prepared. Each person in the emergency response
organization, as described here, will be held fully accountable for the complete execution of
his/her emergency duties.

1.2 PURPOSE AND SCOPE

The plan identifies responsibilities for Utilities Department Management and support
personnel before, during, and after an emergency that could occur. It includes the operation
and management of various UD assets, facilities including camp housing and other amenities
when as a result of an incident; areas of the community are evacuated.

Utilities Department shall ensure that all resources (manpower, equipment and materials)
required to support any emergency arising from an emergency are either readily available in
strategic storage facilities or in the case of water, food and nourishments that plans are in
place that can be immediately activated to provide sufficient additional food and water for
emergency responders, affected employees and residents throughout the duration of any
emergency.

Utilities Department has established and maintains its own data base on all of its industrial
assets and employee’s in Dhahran Camps and coordinates with other CS Departments (CS,
OSD, CCSD and CSPSD) to include employee’s dependents and domestic servant’s
residents. Details of home telephone, company mobile telephones, personal mobiles etc. of
employees, dependents and domestic servants, company and personal e-mail details are
included in this data base.
1.3 IMPLEMENTATION OF PLAN

Emergency Level Criteria

EMERGENCY: An occurrence that threatens life or property of employees or citizens or

products delivery. There are three (3) levels of emergencies:
The following are the Emergency Level Criteria determined by Saudi Aramco Corporate
Contingency Plan Guidelines (Refer to Exhibit 10):

Emergency Level 1: An emergency condition that is contained within a department’s assets

resulting in:

 Limited impact on company operations or employees.

 The problem is limited to the immediate work area or project site.
 The public health, safety and the off-site environment are not affected.
 The incident can be resolved with local FrPD response and site emergency response
personnel.
 This includes minor fires within a plant, incidents involving a limited number of
employees and partial plant shutdowns.

Emergency Level 2: An emergency condition that results in an impact on company

operations, potential loss of company revenues, loss of facilities or loss of life:

 The problem is currently limited to site property, but has the potential for either
involving additional exposures or migrating off-site and affecting public health, safety
and the environment for a short period of time.
 The incident will require an FrPD full call-out response.
 It may also require additional outside assistance from either industrial, Civil Defense,
and/or military mutual aid units, as well as a partial or general evacuation of the site.
 This includes large fires, incidents involving a large number of employees (or a
fatality), and complete plant shutdowns.
 In addition, this includes external incidents that have a potential impact on Saudi
Aramco interests (assets, employees or reputation), or external incidents that require
the assistance of Saudi Aramco resources in order to contain the situation to prevent
escalation of the incident.

Emergency Level 3: An emergency condition with a major impact on company operations,

potential major loss of company revenues, major loss of facilities or loss of life:

 The problem extends beyond the site property and can impact public health, safety,
and the off-site environment for an indefinite period of time.
 A multi-organizational response from FrPD, company emergency response teams
(where applicable), industrial mutual aid units, and Civil Defense will typically be
required.
 This includes incidents which cause major production loss, major interruption of
oil/gas/refined products supply, major natural disaster, or any hostile act.
External Incidents: Developing situations or conditions external to Saudi Aramco facilities,
communities or project sites that may be already impacting the company and/or which have
the potential to escalate into more serious incidents affecting Saudi Aramco interests:

 These include external situations which may require the company to assist in control
measures – even where no Saudi Aramco assets or personnel are immediately
involved.
 Examples include an emergency at a non-Saudi Aramco facility/community which may
impact company facilities or personnel, developing transportation incidents (such as a
vessel adrift with loss of power or railroad accident) occurring adjacent to Saudi
Aramco operating areas.

1.3.1 Procedures At Scene Of Incident

The Incident Commander at the scene of the Emergency has the authority to determine
that an Emergency exists and reports the Emergency through the 110 Channel. Area
Industrial Security determine the level of the Emergency based on information received
from the Incident Commander

The ERP is implemented when it comes to the attention of the Utilities Department
Manager that a Level 1 Emergency Exists. Normally, Level 1 Emergencies are handled
within the department with no need to involve outside agencies.

Normally, the Departments Emergency Control Center will be activated when the
emergency is at or escalates to a Level 2 Emergency. In such cases, the Area ECC is
activated and the Disaster Commander Requests that the Utilities Department Manager
activates the Department ECC. At this level OSPAS are notified by Area Industrial
Security.

When an Emergency Level 3 is declared by Area ISO notifies OSPAS who in turn mobilize
the Corporate Crisis Management Team and activate Saudi Aramco Corporate Crisis Plan
(SACCP).

Refer to Exhibit 10 for details.

1.4 PLAN REVIEW, MAINTENANCE AND DISTRIBUTION

Emergency Preparedness Coordinator appointed by Utilities Department Manager is

responsible for ensuring that the Emergency Response Plan is reviewed and updated
annually.

Partial reviews and updates will also be done in the following circumstances:

 Following significant changes in processes or equipment

 After drills and incidents following mandatory critiques (lessons learned)
 Changes shall be incorporated into the plan immediately following a drill, exercise, training
session or real emergency.

Updates of telephone numbers of key responders shall be done monthly and updates of
emergency equipment lists as necessary.

All Community Services Organizations that have responsibilities under the plan shall review
their section of the plan. Any update of the plan shall involve a review by all affected
organizations and concurrence by CS Continuing Excellence prior to implementation.

Emergency Preparedness Coordinator shall retain records of changes made to the plan over
time.

A printed copy of the ERP, with sections separated by dividers and extended tabs naming
each main section, shall be distributed to each key member of the response and support
team. An electronic version should also be available to these personnel as well as other
authorized persons and available at the Emergency Control Center, incident command post.

Emergency Preparedness Coordinator shall maintain a list of copyholders of the plan and
send them updated pages when required.

1.4.1 Integration With Other Plans

Utilities Department Emergency Response Plan shall be integrated and be compatible with
applicable plans of other CS Organizations and with organizations whose operations have
the potential to impact on Community Services Organizations (CS, CCSD, OSD and
CSPSD ERP’s).

The Utilities Department Emergency Response Plan shall be reviewed at final draft stage
by affected CS Organizations and with the other organizations named in the paragraph
above.

2. CREDIBLE INCIDENTS AND PRE-INCIDENT PLANS

2.1 CREDIBLE EMERGENCY SCENARIOS

Emergency planning begins with identification of principal hazards, such as fire, explosion,
and hazardous material release. These hazards and their associated scenarios have been,
and will continue to be, assessed to determine both probability of occurrence and
consequences. Any hazard identified and assessed as significant shall be reviewed carefully
to see whether it can be prevented or mitigated by design, engineering, or additional
equipment measures.

A list of all hazardous materials on-site (including radioactive sources) shall be generated
and maintained up-to-date. This includes types, quantities, locations, use, storage conditions,
classification of their hazard rating, methods of handling them (including PPE required), and
damage they may cause. A list of other hazards, such as process safety hazards, reactivity
and incompatibility hazards, natural disasters, industrial relations problems, hostile activities,
etc., shall also be generated and maintained up-to-date. See Attachment “E”, List of Credible
Scenarios.

Records of hazard and incident identification and analysis shall be maintained. They can be
used for subsequent emergency planning and as a resource when the activity is repeated in
the future. Documentation shall include, at a minimum, information sources, the names of
participants, analysis methods used, hazard identification results, all documents utilized or
references to each document identifying drawing/document number, title, revision and date,
complete list of incident scenarios, scenario analysis worksheets, and the reasons for
including (or excluding) an incident scenario.

All identified incidents, scenario analysis worksheets, and associated documentation shall be
considered restricted material and retained by the Emergency Preparedness Coordinator in a
secure location, which should still allow easy retrieval.

The Emergency Preparedness Coordinator, with assistance from other organizations as

necessary, shall identify credible incidents, assess their risk (consequences plus probability),
prioritize their importance, and select incident scenarios for emergency planning purposes,
including development of drills/exercises.

Records of identifying credible incidents shall be maintained. They can be used for future
emergency planning. Documentation should include information sources, names of
participants, a complete list of incident scenarios, and the reasons for including (or excluding)
a scenario. These records and their results should be considered “restricted,” and, as such,
shall be maintained under separate cover from this plan.

Ensure that the scenarios are developed using the scenario worksheet based on as many of
the following types of emergencies as applicable but include others that are specific to
department functions:

 Fire/explosion
 Electric Arc Flash Incident
 Security Incidents/ Hostile attack
 Natural Disaster (sandstorm, earthquake, severe flooding)
 Toxic vapor release (e.g., H2S)
 Hazardous material release
 Power failure
 Fatalities/multiple injury/illness hospitalizations
 Building Collapse
 Medical Emergency (Epidemic or Outbreak)
2.2 PRE-INCIDENT PLANS

Pre-incident plans provide essential information necessary for developing tactical response
plans at the outset of an emergency. They cover different scenarios including fire,
hazardous material (hazmat) incidents, and rescue operations. These plans are concise
procedures that specify actions for each particular type of emergency and may include
sketches of critical areas. They address the personnel, equipment, response actions, and
shutdown procedures to effectively control the specific emergency. A pre-incident plan has
been written for each identified, significant credible incident scenario. Plans are referenced
in Attachment “E” and shall be updated and revised as required.

The Emergency Preparedness Plan shall ensure that the following are completed/
implemented:

 Define the roles of all concerned parties in the ERP to provide continuity, control, and
coordinated action during and after an emergency.

 Conduct Drills/Exercises based on the identified credible scenarios.

 State the strategies and tactics to deal with the identified hazards.
 Ensure that all the required resources are listed and made available.
 Maintain the record of all the required information (e.g. information sources, the names
of emergency response participants, hazard identification results, all documents
utilized or references to each document identifying drawing/document number, title,
revision and date, complete list of incident scenarios and Scenario Analysis.

During the incident, a number of things can go wrong:

• Primary Responders not available at time of incident

• A breakdown in one or more forms of communication
• Non-availability of materials

The plan should allow for these events by substituting personnel that have key functions.
Utilities Department Manager shall decide who can act as backup.

When communication systems overload or breakdown, the two-way radios that are on CS
Frequency can be used together with CS Volunteers if necessary to deliver instructions to
Field Personnel (UD Shift Superintendents, Division Foreman/Supervisors, Wardens and
ISO Personnel). When this is the case, it is important to keep ISO updated to allow free flow
of information through the CS volunteers.

When materials are not available, either Emergency Procedures to procure them are
initiated per Supply Chain Management Manual PD 04.01 Requesting Material for
Emergencies.
 2.3 EMERGENCY RESPONSE CHECKLISTS

Emergency response checklists (concise reminders of key actions to assist responders)

have been developed to augment this plan and provide readily available action items for key
responders and support personnel. These checklists are included in Attachment “D” and
maintained in ECC & ICP for immediate use.

3. EMERGENCY MANAGEMENT ORGANIZATION

3.1 EMERGENCY PREPAREDNESS COORDINATOR

This individual needs to be named or job title assigned to this position – to be appointed by
Utilities Department Manager to oversee development, implementation, and maintenance of
the emergency management program and the Emergency Response Plan (ERP). This
should be a person with knowledge of the organization’s activities and authority to obtain
commitments. Alternates for this position must also be designated.

3.2 INCIDENT COMMAND SYSTEM CHAIN OF COMMAND

Department Manager - has overall authority on this ERP.

UD Incident Coordinator (to be appointed by UD Manager) – has overall authority for

logistics support at the Utilities Department ECC and coordination of departmental
emergency responses in support of any emergency impacting on the community. Reports on
activities to CS Departmental Manager who is stationed at Area ECC Bldg. 3060A Managers
Conference Room throughout the incident.

Division Heads – work with the Departmental Incident Coordinator in Departmental ECC
and instruct staff within their division in required activities to support the implementation of
Departmental Emergency Response Plan.

UD Shift Superintendents – operate in the field in direct support of the Departmental

Incident Coordinator. Oversee activities of CS Wardens in the field.

UD Unit Foreman/ Supervisors – support the implementation of Departments Emergency

Response Plan.

UD Wardens – work in the field and act on instructions of Shift Superintendents or his
subordinates to inform UD assets/ Facilities occupants of necessary actions to be taken such
as isolating electrical supply, shelter-in-place procedures, evacuation procedures and
registration procedures at evacuation areas.
3.3 FUNCTIONAL RESPONSIBILITIES
Utilities Department Manager - has overall authority on this ERP. When a Level 2
Emergency is initiated, he shall report to the Area ECC, instruct that his department ECC be
activated and direct his department’s response and activities through his Departmental
Incident Coordinator.

The Emergency Preparedness Coordinator has the following responsibilities:

 Periodically reviews and updates the plan.
 Review monthly the names and contact numbers of designated key personnel and
updates as required.
 Ensures critique meetings are held following drills or emergencies/incidents and
follows up on action items identified is completed in a timely manner.
 Analyzes plant/equipment changes, critiques of responses to incidents, and critiques
of emergency response drills to identify and incorporate needed improvements.
 Maintains an amendment list to record changes made to the plan over time. Detailed
information on plan update history (i.e., a record of amendments) should be retained.
 Maintains a list of copyholders of the plan and send them updated pages when
required.

UD Incident Coordinators - have overall authority for logistics support at the CS ECC and
coordination of emergency responses in support of drilling operations and in Community
response. Reports on activities to Department Manager and or Disaster Commander who
are stationed at Area ECC throughout the incident.

Division Heads - work with UD Incident Coordinator and staff within their division to support
the implementation of their ECC emergency plan.

No. Divisions Responsibilities

UD Admin./Planning & Program Coordinate within UD and Support on all
1
Services Unit – P&PSU necessary logistics during emergency
Prepare all necessary community map/
2 Technical Support Division – TSD drawings at Dhahran and provide inputs
and advises in any technical issues.
Coordinate to all Unit Foreman/
Supervisor on various necessary crafts/
3 Facilities Maintenance Division – FMD
skills and materials within their scope as
required during the emergency
Coordinate within UD and make sure all
affected facilities connected to District
Cooling during emergency must have
precautionary measure to properly
Utilities Plants Operation Division - shutdown and re-connecting it after
4
UPOD “CLEAR” message had been sent and
insure all existing Dhahran AC Plants
used as back-up are working properly
incase District Cooling is the affected in
the emergency.(see attached DDC ERP &
 possible scenario’s)
Coordinate within UD and implement
necessary action within their scope
Utilities Service Managements Division -
5 especially on shutting down a specific
USMD
areas/ locations of underground utilities
affected during the emergencies.
Coordinate to all Foreman/ Unit heads on
Medical & Office Maintenance Division - various necessary crafts/ skills and
6
M&OMD materials within their scope as required
during the emergency
a. Incase emergency occurred in the
schools itself, all students/ occupants
must properly vacate the affected
Saudi Aramco Built Gov’t. School buildings.
7
Division - SABGSD b. School buildings can be utilized also
as an alternative evacuation area
where it is safe to evacuees during
emergency.
Observe and document the ongoing
emergency response, advice important
8 UD Safety Coordinator
items/ issues to properly implement the
ERP.

The following field personnel normally have roles in the ERP:

 UD Shift Superintendents
 UD Unit Foreman/ Supervisors
 UD Shift Coordinators
 UD Contractor Company Supervisors
 CS Community Wardens and/or Office Services Floor Supervisors
 CS Registration Volunteers

Shift Superintendents - operate in the field in direct support of the Departmental Incident
Coordinator. Oversees activities of CS Community Wardens in the field.
Unit Foreman/ Supervisors – support the implementation of Department Emergency
Response Plan and act on instructions from their division heads who are based in the
Department ECC.
Shift Coordinators – act on instructions from Shift Superintendents or Unit Supervisors
CS Community Wardens- work in the field and act on instructions of Shift Superintendents
or his subordinates to inform house/office occupants of necessary actions to be taken such
as isolating electrical supply, shelter-in-place procedures, evacuation procedures and
registration procedures at evacuation areas.

CS Registration Volunteers – works in the field under supervision of Shift

Superintendent/Shift Coordinator at registration centers set up in evacuation areas to register
evacuees.
 Exhibit 3

CS EMERGENCY MANAGEMENT STRUCTURE

OSPAS Emergency Monitoring Room (EMR)

CMT Chairman

CMT Facilitator CMT Chairman

Crisis Management Team

Area Emergency Control Center (ECC)

Disaster
Commander

CS Manager

IT Security Medical FrPD Loss Saudi Aramco

Prevention Affairs
Roads & Heavy Equip. POD
Transportation
Material
Supply
CS Departmental Emergency Control Center (ECC)

Disaster
Commander

CS Manager

CS Incident Coordinator CS Safety Coordinators

Division Heads

CS Shift Superintendents Unit Supervisor

Community Wardens CS Volunteers

Incident Command Post (ICP)

Incident Post
Commander
Commander
CS Representatives

IT Security Medical FrPD Loss Prevention Saudi Aramco

Affairs
Roads & Heavy POD Material Supply
Equipment Transportation
 UD EMERGENCY MANAGEMENT STRUCTURE

Emergency Control Center

(ECC)
UD Incident manager

UD Manager

UD Safety Coord. UD Incident Coord.

UD Div. Heads
UD Div. Unit Foreman/
Supervisors

Incident Command Post (ICP)

Incident Commander

UD Shift Superintendent

IT Security Medical FrPD Loss Prevention Saudi

(DHC) Aramco
Affairs

Roads & Heavy Equip. POD Material Supply Transportation

4. EMERGENCY PREPAREDNESS PROCEDURES

4.1 TRAINING

All personnel that have a role in this ERP shall be provided with documented training on the
processes for initiating responses and actions taken during the process of responding that is
commensurate with their duties. It is the responsibility of the Departmental Emergency
Preparedness Coordinator to develop an action plan for training. This should be developed in
parallel with the ERP and implementation shall commence when the ERP is approved.

Following training, each person must demonstrate that he is familiar with the contents of the ERP
and with his role in the response process.

4.2 EMERGENCY DRILLS

4.2.1 Purpose

Conducting and assessing performance during drills is the most effective means for training
personnel, testing equipment, and ensuring the validity of the emergency response plan and
procedures. These will train operations personnel in the proper response and procedures to be
followed in an emergency situation.

The benefits of drills and exercises include:

• Increasing the likelihood of the organization surviving a disaster, whatever its cause
• Minimizing the impact on the company, the community, and the environment
• Minimizing the social, political, legal, and financial consequences of an incident
• Ensuring continuity of business and operations
• Identifying areas of an organization’s vulnerability
• Training those who may be involved with responding to the emergency
• Identifying areas where additional training is required
• Preserving and enhancing public image
• Developing confidence and teamwork

Drills shall be used by UD Management as a tool for informing and motivating personnel and
giving confidence to those who may be required to respond in an emergency. Drills are used to
evaluate the effectiveness of the Emergency Response Plan. They bring together those who
may be involved with responding to an incident allowing scrutiny of their responses under
controlled conditions. Thus, drills should reflect reality as far as possible. They can establish and
reinforce relationships between those taking parts, often under stressful conditions. They bring
people from different areas together to work as a team, to realize clear goals, and to get to know
each other’s strengths and weaknesses.

Page 19 of 131
Drills shall be designed to test performance in:

• Command and control

• Communication
• Coordination
• Resource adequacy
• Resource and manpower allocation
• Inter-organization and outside agency cooperation
• Policy making

Drills shall be conducted sequentially starting with tabletop exercises at the early stages
following approval of this ERP. The table in Attachment “A” highlights the sequence for these
drills.

4.2.2 Planning An Emergency Response Drill/Exercise

Responsibility for planning drills rests with the UD Emergency Preparedness Coordinator. UD
Emergency Preparedness Coordinators shall use the following checklists taken from the Loss
Prevention Departments Emergency Management Guide for the development, implementation
and critique of drills:

http://lp.aramco.com.sa/files/references/EMERGENCY_MANAGEMENT_GUIDE_Rev1_Decem
ber_2008.pdf

 Exhibit 4 covers the Types of Drills and exercises necessary

 The Getting Started Checklist in Exhibit 5 below will be helpful in developing drills and
exercises.
 Exhibit 6 gives reasons for conducting drills and facilitates focusing on areas most in
need of exercising,
 Exhibit 7 is a tool for developing drills,
 Exhibit 8 deals with necessary information required in planning a drill
 Exhibit 9 is a sample Drill Planning and Critique form.

4.2.3 Procedures Following An Incident, Drill or Exercise

Refer to Section 7.2 below that addresses procedures post incident or drill

Page 20 of 131
 Exhibit 4
TYPES OF DRILLS AND EXERCISES

TYPE DESCRIPTION

Seminars are generally designed to inform participants about the organization and
procedures that would be used to respond to an incident. A seminar will bring staff
Orientation and together in order to inform them of current developments and thinking. It may take
Discussion Seminars the form of lectures or panel discussions and is primarily designed to focus on one
particular aspect of the response. The emphasis on this type of exercise is on
identifying problems and finding solutions rather than making decisions.

Tabletop exercises involve training key personnel on responsibilities and use of the
site’s ERP. They provide participants an excellent opportunity to interact with and
understand the roles of the other organizations taking part. They can engage
persons imaginatively and generate high levels of realism. Participants are seated
in a conference room or the ECC, presented with a scenario, and asked how they
Tabletop Exercise
would respond. All members describe their activities, thus sharing ideas and
allowing identification of overlapping responsibilities or flaws in the program. No
emergency response equipment is used. This exercise may take between 1 and 4
hours, depending on the objectives, number of participants, and number of
scenarios.
The purpose of this drill is to familiarize responders with different areas, physical
Walk-Through Drill hazards associated with the areas, overview of pre-incident plans, and location of
response equipment. It may focus on new procedures or equipment.
Functional Drill/
Dry Drill The purpose of a functional drill is to test an individual component of the ERP. The
(e.g., Emergency drill could test the communications systems, warning systems, setup of the ECC,
Coordination Drill) etc. Personnel are expected to perform correctly and in appropriate time frames.

An evacuation or shelter-in-place drill can be considered a functional drill. It

familiarizes both response and affected personnel on conditions that warrant an
Evacuation and
evacuation or shelter-in-place, as well as evacuation routes and shelters in the
Shelter-in-Place Drills
facility and community. It may be combined with another type of functional drill or
full-scale drill.
A full-scale drill is the most complete and complex drill. All elements of the
emergency management organization participate plus, at times, emergency
response organizations from other facilities and outside agencies. This drill takes a
lot of planning and coordination. Drills should be both announced and
Full-Scale Field Drill unannounced.
The full-scale drill could be divided into two types:
 Minor emergency where only local emergency response is required
 Major emergency in which the emergency escalates into a disaster

Page 21 of 131
 Exhibit 5
EMERGENCY DRILLS (Getting Started Checklist)

Emergency Management Guide Section 9, Training

1. Assess the needs and capabilities of your organization:

Reasons for the drill or exercise

Scope of the drill or exercise

Capability to conduct the drill or exercise

2. Select drill/exercise commensurate with organization’s capabilities/level of preparedness:

Orientation seminar

Walk-through drill

Discussion seminar

Functional drill/dry drill

Tabletop exercise

Evacuation/Shelter-in-Place drill

Emergency coordination simulation

Full-scale field drill

3. Develop realistic objectives:

General

Refined or specific

4. Procure support and directive of senior management:

Planning, personnel, logistics

Planning: Tasking, scheduling, cost, and liabilities

Refining Objectives: Refine objectives and determine actions and decisions

Simulation Development: Narrative, major source of events, problems, or messages

Physical Facilities: Participants’ location, support facilities

Displays and/or Materials: Maps, charts, drill telephone directory, message forms

Staffing and Training: Controllers, evaluators, observers

Page 22 of 131
 Exhibit 6
REASONS FOR EMERGENCY RESPONSE DRILL

Mark the status of your emergency management program to identify areas most in need of
exercising:

PROGRAM COMPONENT STATUS & DATE LAST EXERCISED

Emergency Operations

Standard Operating Procedures

Emergency Equipment Resource List

Maps, Plans, Drawings

Displays

Reporting Requirements

Mutual Aid Arrangements

Coordinating Personnel

Operations Staff

Emergency Control Center

Communications

Warning/Alarm Systems

Utilities

Evacuation

Page 23 of 131
 Exhibit 7
EMERGENCY RESPONSE DRILL DEVELOPMENT WORKSHEET

1. List highest priority natural or technological hazards affecting your (a) organization & (b) outside community:
(a): ___________ ___________ ___________ (b): ___________ ___________ ___________
2. List facilities/areas vulnerable to high priority emergencies in your (a) organization & (b) outside community:
(a): ___________ ___________ ___________ (b): ___________ ___________ ___________
3. List organizations and outside agencies from most to least in the three categories below:
Frequently Involved in Operations: _______________ _______________ _______________
Experienced with Major Emergencies: _______________ _______________ _______________
Participation in Emergency Management Program: _______________ _______________ _______________

4. The type of personnel you want to have in the drill are:

[ ] Policy-making (managers, agency heads) [ ] Other organizations (FrPD, Security, etc.)
[ ] Coordination (ECC representatives, etc.) [ ] Outside agencies (Civil Defense, etc.)
[ ] Operations (field personnel, line supervisory level) [ ] ______________________________
5. The types of activities you want participants to deal with include:
______________________________________________________________________________________
6. Check the degree of stress, complexity, and time pressure you wish to instill in the drill:

High Medium Low

Stress ____________________ ____________________ ____________________
Complexity ____________________ ____________________ ____________________
Time pressure ____________________ ____________________ ____________________
Communication mode ____________________ ____________________ ____________________
7. What and when was your organization’s last drill/exercise?
________________________________________________________________________________________
8. What type of drill/exercise experience does your staff (and associated organizations’ staff) have?
________________________________________________________________________________________
9. How much preparation time can you reasonably expect to have allocated to developing the drill?
Actual number of days: ______________ Number of days to drill: ______________
10. What manpower can you reasonably expect to have devoted to developing a drill?
List their names and man-days available.
Own staff: ___________________________________________________________________________
Other organizations: ___________________________________________________________________
Outside agencies: _____________________________________________________________________
11. What skills can that manpower provide? List names of staff providing the skills.

Planning ___________________ ___________________ ___________________

Logistics ___________________ ___________________ ___________________
Promotion ___________________ ___________________ ___________________
Materials ___________________ ___________________ ___________________
Scenarios ___________________ ___________________ ___________________
Other ___________________ ___________________ ___________________
12. What physical facilities do you want to use when you conduct your emergency operation? Note whether
the facilities will be available for the drill.
________________________________________________________________________________________
13. What communications facilities and systems do you use in a real emergency? Note whether they will be
available for the drill.
___________________________________________________________________________________

Page 24 of 131
 Exhibit 8
DRILL INFORMATION

ITEM DESCRIPTION
What does management want the drill to accomplish? The number of objectives will vary, but
Objectives list every one because the design, conduct, and evaluation of the drill are dependent upon the
objectives.

Identify the type of drill (functional, evacuation, full-scale, etc.) and the scenario (fire,
Type
hazardous material spill, flammable vapor release, rescue, etc.).

Every drill has assumptions and guidelines that need to be clearly defined to the participants
and evaluators. They may include:

Assumptions/ • A real emergency takes precedence over the drill.

Guidelines • Certain areas of the facility will not participate in the drill.
• All messages and radio communications will begin and end with “This is a drill”.
• All communications outside of the facility will be simulated.
A scenario includes the events, problems, and conditions that will drive the drill. The scenario
should be organized by time and department, clearly identifying which events/problems are
the primary ones and which are secondary. The identification of both primary and secondary
Scenario problems is essential in providing the drill coordinators with limited discretion in including or
omitting problems based upon the flow of the drill, skills of the participants, and available time.
The scenario should also contain extra problems that can be inserted during the course of the
drill if needed.
Based on the amount of time available for the drill and using the objectives and scenario,
develop a chart indicating the beginning of the drill, times for scenario problem introductions,
Timetable breaks, and the end of the drill. During the course of the drill, the original time schedule may
accelerate or slip, but the timetable will help the drill coordinators keep the drill moving at a
proper pace.
In a chart format, for every scenario event list the anticipated response(s). Among other
benefits, this activity helps in developing scenario events by identifying which organizations
need either more or less activities to meet objectives. The expected responses should be
Expected Responses
based upon the ERP, procedures, checklists, equipment, facilities, and training. The expected
responses should be shared with the drill evaluators so they have a clear understanding of
what they should be observing and evaluating. (See Exhibit 9-6.)
Where are events going to take place? What areas, or portions of those areas, will be
Maps of Locations physically impacted by the drill? Place this information on maps so the drill designer,
coordinators, evaluators, and participants know the physical locations of the drill.
Develop a communications directory with the telephone numbers and radio frequencies that
Communications will be used during the drill. Ensure all participants, coordinators, and evaluators have this
Directory information and, if necessary, instruct nonparticipants not to use those telephone numbers or
radio frequencies for the duration of the drill, unless, of course, a real emergency arises.

List of Organizations/ Identify the organizations that will be involved in the drill and their degree of involvement. Then
Key Personnel identify by title those individuals who should be participating.

List of Evaluators/ Identify the individuals who will be serving as evaluators/observers and the locations from
Observers which they will operate.

Design forms that establish the standards all evaluators/observers will follow. What
Evaluation Forms actions/events should the evaluators/observers pay special attention to during the drill? How
do they record their findings? What do they do with the forms after the drill? (See Exhibit 8.)
Customize the drill notebook to suit the needs of each specific drill. Some of the items to
Other include might be specific organization procedures and additional, unpublished telephone
numbers.

Page 25 of 131
 Exhibit 9
EMERGENCY DRILL PLANNING AND CRITIQUE

Emergency Management Guide Section 9, Training EMERGENCY DRILL PLANNING AND CRITIQUE

Facility/Area _________________________________________________Date ___________________

Scenario prepared by:________________________________________ Approved by _____________
Objective of drill _____________________________________________________________________
Scenario description __________________________________________________________________
___________________________________________________________________________________
____________________________________________________________________________________
Note: Planning and review of all drills should eliminate all risk of actual injury or incident.
All communications, written and verbal, should start and end with “This is a drill.”

Expected Actions/Times: Drill Start _______ hrs.

Drill End __________ hrs.

Observed Actions/Times: Drill Start ________ hrs.

Drill End __________ hrs.

Overall Critique/Recommendations:

Corrective Action(s): By: Date:

Maintain a file copy for use in the Annual review of The Emergency Response Plan

Page 26 of 131
 4.3 EQUIPMENT AND SUPPLIES

No. Description Quantity Unit

1 Hydro Jet Tanker 2 Each
2 Vacuum Tanker (2000 Gal.) 6 Each
3 Sweet Water Tank (500 Gal.) 1 Each
4 Dump Truck ( 10, 8 & 3 tons) 3 Each
5 Sweet Sand 10 Tons
6 Generator Set 74 Each

4.4 MEDICAL SURVEILLANCE OF RESPONDERS

UD Emergency Response team members unlike other emergency responders such as firemen and
paramedic staff generally will not be involved in either hard physical activity during any emergency
or be exposed to a release of a hazardous material. A normal level of fitness commensurate with
their age will suffice and they should simply receive routine medical examinations to determine
fitness for normal duties. There are normally no predisposing chronic conditions such as
hypertension, diabetes, asthma etc. that precludes their involvement provided that they take
recommended precautions to control these chronic medical conditions.

At the time of appointment to a role, it is recommended that responders receive a routine medical
examination (employment type) and be declared fit for work.

Should a Utilities Department responder be overexposed or potentially overexposed to a

hazardous substance during the course of responding to an emergency, Utilities Department shall
consult with SAMSO Occupational Medicine to determine the extent and possible health effects of
the overexposure and whether the person overexposed requires follow-up medical intervention
and/or follow-up surveillance.

5. GENERAL RESPONSE PROCEDURES

PRE-REGISTRATION

Utilities Department will coordinate with Central Community Services Department (CCSD) in
communicating with residents during an emergency, with the use of existing Housing database
containing the following information on Camp Residents, their spouses, dependent children and any
domestic servants:

 House Location
 Full name of occupant
 Total number of house occupants
 Badge Number
 Home Telephone Number
 Cell Phone Number
 Company E-Mail Details

Page 27 of 131
EMERGENCY CONTROL CENTER (ECC)

Utilities Department has one Primary ECC located as follows:

The primary ECC is located in Bldg. # 3060A, Manager’s Conference Room.

Utilities Department Manager will initiate opening of Utilities Department ECC and Department
Incident Coordinator (to be appointed by UD Manager).

Utilities Department Manager shall notify assigned UD Incident Coordinator to inform Departmental
ECC Primary Responders, as per the current Departmental List (see Attachment “G”), and request
that they report to the Department ECC, open a line of communication with Area ECC located in
Bldg. # 3060A, Manager’s Conference Room and start to put in place procedures for dealing with the
emergency.

Utilities Department ECC will have means of communication through telephone and hand held radios
for all key personnel with roles in the Emergency Response Plan as well as car radios in the vehicles
of Shift Superintendents. All radio communication will only use the CS frequency with the exception
that radios supplied to Shift Superintendents will have the additional capability of communicating on
the emergency channel.

5.3 EMERGENCY REPORTING

Refer to procedures for reporting an emergency in Exhibit 1 above, of this Emergency Response
Plan.

5.2 INITIATING AN ALARM

Alarms are normally initiated at Emergency Level 2 or above as indicated in the Section above on
Sirens. The decision to raise the alarm shall be made by the Incident Commander of the area ECC
who shall instruct both Industrial Security and Community Services through the CS ECC to initiate
an alarm. Actual messaging shall be based on circumstances. The siren system is controlled by
Area Industrial Security Dial-up and SMS messaging is initiated from the CS Customer Care
Center.

5.2.1 Local Building Alarms

“BUILDING ALARMS” are initiated by manual pull station or smoke detectors. The alarms have
a continuous ringing sound (within the building) which signals to all occupants, contractors and
visitors of the building to evacuate the building.

Upon hearing a “Local Building Alarm”, unless they have defined emergency response duties, all
persons should proceed to the nearest safe assembly area. All work must be stopped!

Page 28 of 131
5.3 COMMUNICATION DURING EMERGENCIES

The most reliable and effective method of communicating emergencies to residents would be
through dial-up system using home phones, blast e-mails and the community siren system (See
Section on Sirens Above for siren tones and what residents need to do when they hear a siren).

Utilities Department shall utilize a combination of systems to communicate within its employees
and other CS Departments (CS, CCSD, OSD and CSPSD) residents and with their own
responders during an emergency. In addition to siren tones, pre-recorded messages shall be
developed and sent via a dial-up system to residents. In addition to siren tones, sirens shall have
voice message capability, utilizing both pre-recorded messages and have microphone capability for
sending instant messaging.

Utilities Department ECC will have means of communication through telephone and hand held
radios for all key personnel (Shift Superintendents, Shift Coordinators, Unit Foreman/ Supervisor
and other responders sent to the field) who have roles in the Emergency Response Plan as well as
car radios in the vehicles of Shift Superintendents. All radio communication will only use the CS
frequency with the exception that radios supplied to Shift Superintendents will have the additional
capability of communicating on the emergency channel.

5.4 MANAGEMENT RESPONSE

Refer to Attachment “D” for individual response roles and duties of UD Management and key
personnel.

5.5 SITUATION ASSESSMENT

The Disaster Commander who is in charge of the Area Emergency Control Center and manages
the overall effort to gain control of the disaster and mitigate its consequences. He is in contact with
the Disaster Post Commander who is in charge of response at the scene of the incident and with
Managers of key response organizations. Based on information received from the field, he
assesses the situation and instructs responding organizations on further actions to be taken and
advises Industrial Security when the incident escalates to a Level 3 Emergency of the need to
notify OSPAS in order to activate the Corporate Contingency Management Team.

5.6 RESOURCE MOBILIZATION

Upon receiving notification of any emergency either through the sounding of an alarm or through a
messaging process the Departmental Incident Coordinator acting on the instructions of either the
Disaster Commander or his Departmental Manager shall mobilize both manpower and materials to
assist in Departmental response to the emergency. He shall direct that all responders are
immediately sent an SMS message requesting that they report to the ECC. Each responder has
pre-determined duties that are contained in individual “Action Cards” (Refer to Attachment ‘D’ for
details).

Procedures for escalation of an emergency are contained within Section 5.13 below.
Page 29 of 131
5.6.1 Internal Resources

Upon arrival, responders are either assigned to a position within the ECC or sent to the field to
assist in response in the community or incident command post and await further instructions
from the Departmental Incident Coordinator. The exception to this is the shift superintendent
who has direct contact with ISO, the Departmental Manager and the Disaster Commander at the
Area ECC. Each responder shall have access to key personnel contact list and be provided with
a mobile telephone and radio tuned to CS Frequency which he/she will use to communicate with
other responders during the emergency.

5.6.1.1 Resources for ECC

The following should be provided in the Departmental ECC:

 Communication Equipment. (landlines and radios tuned to CS Frequency)

 The most recent update of Departmental ERP.
 Individual copies of Key Personnel Roles in the ERP (Action Cards)
 Updated community facility drawings.
 A computer, a projector and a screen with LAN connection
 Marking board and markers.
 Adequate reserve of clerical supplies, flashlights and batteries.
 Up to date departmental call-out lists containing home, office and mobile numbers and
telephone numbers of key personnel in CS and other SA organizations responsible
for affected by any emergency that impacts the community. Each responder should
have a copy of this call-out list (See Attachment G for details).
 Saudi Aramco telephone book.
 Appropriate identification vests for Wardens, Shift Superintendents and other
responders.
 Spare H2S dosimeters for field personnel who may be responding in areas where
levels of H2S may be elevated such as can occur in Wastewater Treatment facilities
and releases from hydrocarbon facilities

5.6.1.2 Resources Needed at the Incident Command Post

The Incident Commander should have the following:

 The most recent update of community ERP

 A car and a hand held radio for communicating with ECC and other SA support
organizations such as Fire, security and medical
 Fully charged Mobile Phone with spare battery and car charger set
 Updated community map
 A sign for the dashboard of his car that clearly identifies to Industrial Security that he
is an emergency responder
 An H2S dosimeter (where there is an emergency involving a H2S release)
 A megaphone

Page 30 of 131
 5.6.2 External Resources

The Disaster Commander shall request manpower and materials from other Saudi Aramco
responding organizations based on the assessment of conditions at the site of the disaster by
the Disaster Post Commander.

Should there be a need to request outside assistance from government agencies in the event of
a Level 3 Emergency, this shall be accomplished by intervention by the Corporate Contingency
Management Team through Saudi Aramco Government affairs.

5.7 EVACUATION, SHELTER IN PLACE AND PERSONNEL ACCOUNTABILITY

Shelter-In-Place has been demonstrated to be the most effective initial response to any emergency
that involves a release of a hazardous substance as well as during emergencies that are security
related and for some natural disasters where leaving the home or office would place personnel at a
greater risk of harm during the first few hours the emergency. Sheltering creates an indoor buffer to
protect people from higher (more toxic) concentrations that may exist outdoors and acts as a
natural barrier during both security related emergencies and natural disasters (where the
house/place of employment is not/and or not likely to be affected by the natural disaster). Refer to
Attachment “B” for Details of Shelter-In-Place Procedures.

Evacuation is considered to be an option when either it is unsafe to remain in an area but safer to
leave or under slow developing emergencies where it is expected that remaining in an area will
place residents or employees at a greater and extended risk due to conditions anticipated when the
developing emergency escalates. The decision to evacuate residents or employees is taken by the
Disaster Commander and involves coordination with Area Industrial Security to ensure that
evacuation corridors are kept open and only authorized personnel are permitted to enter areas
designated as potentially hazardous.

Refer to Attachment “C” for details regarding evacuation procedures.

5.8 EMERGENCY SHUTDOWN

Utilities Department procedures for emergency shutdown of plant/equipment/facilities as attached

(please see section 13.8 emergency shutdown procedure)

5.9 PREVENTION CONTROL

Prevention and control measures for each of the listed credible incidents are listed in Attachment
“E”, Credible Scenario Worksheets.

In addition to this Utilities Department will implement, document and monitor the following to
prevent where possible and mitigate where they occur man-made emergencies arising from
operations:

Page 31 of 131
 1. Traceable Preventive and Reactive Maintenance Programs for facilities and equipment (see
attached Operations Instruction Manual process and other related Reactive Maintenance
Procedures and Processes).

2. Utilities Department developed a safety training matrix for its employees to meet the
mandatory safety training required such as fire, safety, HAZMAT/HAZCOM, Arc Flash
Training and Certification, BLS/First Aid as well as other key training such as Risk
Management, Incident Reporting and Investigation Procedures, selection and Use of PPE.

5.10 SECURITY

Area Industrial Security Operations are represented at the Area ECC and at the Incident Command
Post and surrounding areas. They should have established procedures for:

 Securing the scene of the emergency to exclude unauthorized personnel and ensure that the
integrity of the site perimeter is maintained.
 Assisting identifying emergency response personnel to permit immediate and unrestricted
access.
 Direct emergency resources to the appropriate staging area and provide escorts for
emergency vehicles when requested.
 Advise the Disaster Commander and the Disaster Post Commander on security matters.
 Assisting in obtaining permission for photography during an emergency or during the
incident investigation which should be in accordance with requirements in GI 710.011,
Photography of Saudi Aramco Facilities and Operating Areas.
 Monitor the Emergency Radio Channel.
 In the case of a bomb threat, notify the Building Director on distance/area to evacuate to
depending on the information received.
 Act as liaison between government security forces, the IC, and others if required.
 Controlling and providing access for outside agencies and mutual aid.
 Opening and manning additional emergency gates.
 Ensure incident site security after the site has been secured for incident investigation.
 Assisting in the evacuation of residents from any residential area in the community where it
has been decided that such evacuation is necessary.
 Directing the flow of traffic away from the scene of the emergency and along established
evacuation corridors within the community.
 Controlling crowds that may gather at evacuation facilities.
 Guarding property and patrolling affected areas in the community.

Page 32 of 131
5.11 SPECIAL NOTIFICATIONS

In the event of an injury requiring hospitalization or any fatality arising from an emergency
notification of next of kin is required. This needs to be done in a sensitive manner. All such
notifications must be handled through Personnel Department.

5.12 SITUATION REPORTING

Notification procedures for various types of incidents are covered in a number of General
Instructions including the following:

1. GI 6.001, Notification Requirements for Incidents (Including Fires);

2. GI 7.026, Cranes and Heavy Equipment Accident Reporting Procedures; and
3. GI 1787.000, Report of Fire, Emergency or False Alarm.

Note: Most incidents are reported per GI. 6.001 with the exception of fires and incidents involving
cranes and heavy equipment. Shift superintendents are responsible for preliminary notification
procedures for incidents. This must be done by telephone within one hour of receiving notification
and followed up in writing as indicated above in Exhibit 2. The following personnel must be
notified:

 Manager of Area Industrial Security Department

 The Area Manager of Saudi Aramco Affairs, or the respective Deputy Manager in the
appropriate area so that he, in turn, may notify the concerned Government agencies as
required by existing Government regulations [In the event the manager (or deputy manager)
of Saudi Aramco Affairs is unavailable, the superintendent of the affected facility may notify
the Saudi Aramco Affairs on-call representative through the nearest Security Control Center,
which maintains a current duty roster].
 The Area Loss Prevention Superintendent or his office
 Utilities Department Manager who will communicate the information upward

5.12.1 Subsequent Notification Requirements (Refer to Exhibit 10 below)

5.12.1.1 Major and Moderate Incidents

All notifications listed below must be made by telephone. If an individual cannot be reached
by telephone, he must be contacted by other means, such as by messenger. These
notifications must later be confirmed in writing. The purpose of this additional notification is
to give the organizations involved details of the incident. This will enable them to initiate their
own response as needed or transmit this information to various Government agencies or
others as required.

As soon as practicable, but in no case more than eight hours after he has been advised, the
CS Department Manager must inform the following persons of the incident:

 The Saudi Aramco Affairs Representative

 The General Manager, Industrial Security

Page 33 of 131
  The Manager, Environmental Protection Department (for incidents involving
hydrocarbon or chemical release)
Within twenty four (24) hours, CS Department Manager shall advise the following:

 The General Counsel or the Law Department

 The Treasurer or Risk Management Division
 Managers of all departments affected by the incident. Include all departments from
which eye witnesses or expert witnesses, members of the investigating committees
or engineering review teams are likely to come

5.12.1.2 Minor Incidents

 CS Department Manager must notify his immediate superior of incidents in this

category.
 The Proponent Manager or his designee shall, within seven (7) days of the incident,
notify the Law Department, the Risk Management Division (Treasurer's
Organization), and the managers of all departments affected by the incident.
 The reporting of incidents in writing shall be per the procedures given in the General
 Instructions referred to in Section 2 of GI 6.001.

5.13 ESCALATION

Escalation of any incident will follow Guidelines outlined In SACCP Emergency Level Criteria and
Communication Protocol. For a Level 3 emergency (see definitions above), OSPAS activates the
SACCP and announces the emergency and the mobilization of the Crisis Management Team
(CMT) members via the Management Emergency Alert System (MEAS).

Please refer to Exhibit 10 below for details.

Page 34 of 131
 Exhibit 10
SACCP EMERGENCY LEVEL CRITERIA & COMMUNICATION PROTOCOL
Critique, Investigation & Post- Emergency Terminated
Incident Operations (ALL CLEAR Alarm)

SACCP Emergency Response Plan

Developing situations or conditions external to Saudi Aramco facilities,

External Incidents

communities or project sites that may impact the company and/or

which have the potential to escalate into a more serious incident.
These include external situations which may require the company to Emergency Response
assist in control measures – even where no Saudi Aramco assets or Organizations and CMT
personnel are immediately involved. Examples include an emergency control the incident
at a non-Saudi Aramco facility/community which may impact company
facilities or personnel, developing transportation incidents (on land, rail,
sea or air) occurring adjacent to Saudi Aramco operating areas.

Critique, Investigation & Post- Emergency Terminated

Incident Operations (ALL CLEAR Alarm)

SACCP Emergency Response Plan Incident Manager (IM) notifies

OSPAS to mobilize Corporate CMT.
Activate the SACCP and provide
Emergency LEVEL 3

An emergency condition with a major impact on company operations, directions

sustained loss of company revenues, facilities, critical IT or power
systems, or loss of life. The problem extends beyond the site property
and can impact public health, safety, and the off-site environment. A Emergency Response
multi-organizational response from emergency response teams within Organizations and CMT
the Company and outside Government agencies will typically be control the incident
required. This includes incidents which cause major production or
supply loss, major natural disaster or any hostile act . Emergency escalated to
Crisis/Disaster situation (LEVEL 3)

SACCP Emergency Response Plan

Department & Dhahran ECC’s
An emergency condition that results in an impact on company are activated, ECC First
operations, potential loss of company revenues, loss of facilities or loss Responder Team mobilized and
Emergency LEVEL 2

of life. The problem is currently limited to site property, but has the Department report the incident
potential for either involving additional exposures or migrating off-site. It to OSPAS
may also require additional outside assistance from government
agencies as well as partial or general evacuation of the site. This
includes incidents involving a large number of employees (or a fatality),
shutdown of critical assets such as IT or power, and major hazardous
material releases. In addition, this includes external incidents that have Contact 110
a potential impact on Saudi Aramco interests (assets, employees or
reputation) or external incidents that require assistance of Saudi
Aramco resources.

Department's Emergency Response Plan Minor Incident

Dept. reports the
incident to OSPAS
Emergency LEV. 1

& through EH&S

An emergency condition that is contained within a department’s assets Stop work, alert
resulting in limited impact on company operations or employees. The location personnel &
problem is limited to the immediate work site with no impact on the off- Dept. Emergency Report the Emergency
site environment. This includes minor fires within a plant, incidents Response Plan to 110
involving a limited number of employees and partial plant shutdowns. activated, handle
emergency
Someone discovers
Emergency On-site

Page 35 of 131
5.1 TERMINATION AND DEMOBILIZATION

Only the Incident Post Commander at the site of the emergency can terminate the incident. This
ensures an orderly demobilization of response resources and orderly dismissal of response
personnel including debriefing. In doing so, he shall inform the Disaster Commander at the Area
ECC when this ECC has been activated as well as Area Industrial Security. Area Industrial
Security will inform Crisis Management Team at the termination of a Level 3 Incident. Otherwise,
for Level 1 disasters, the Incident Post Commander shall inform the Departmental Emergency
Preparedness Coordinator who shall subsequently inform the Department Manager.

The Incident Post Commander shall determine when the incident is under control and based on the
situation, he shall decide to terminate the incident. This ensures an orderly demobilization of
response resources and orderly dismissal of response personnel including debriefing.

Upon termination, the Incident Post Commander, the Department Manager, and other personnel
shall critique the response to determine what worked and did not work and identify any need for
improvements in the ERP or its implementation. If the department ECC was activated, the
Department Incident Coordinator, after consultation with the Incident Commander shall assume
responsibility for some of the items discussed here.

The Incident Post Commander shall ensure that the incident events are documented.
Documentation serves as a record of incident events and identifies the personnel involved. It also
facilitates tracking any problems after the fact, such as medical concerns with response personnel
and employees and any environmental issues.

The Incident Post Commander conducts the termination activity in three (3) phases:

 On-site debriefing
 Critique
 Evaluation report

5.14.1 On-Site Debriefing

The Incident Post Commander or his delegate shall conduct an on-site debriefing once the
incident is under control but before releasing responders. The debriefing should include, at a
minimum, the following:

 Obtain descriptions of response activities and information on specific difficulties and

hazards encountered.
 Perform assessments on the physical condition of all responders and ascertain the need
for an incident stress debriefing.
 Identify any immediately required equipment repairs, replacement, re-supply, and other
equipment care and maintenance issues. Responsibility for completion of these tasks
must be assigned.
 Identify any serious operational problems and assign them for immediate follow-up
action.
 Identify contact persons for follow-up activity before responders leave the area.

Page 36 of 131
5.14.2 Conducting Debriefings

The drill director or Incident Post Commander shall act as the debrief director and conduct a
debriefing session to review participants’ experience during the drill/incident. The debriefing shall
concentrate on the characteristics of the drill/incident, covering key events, one at a time, and
the whole drill/incident in general terms. Attendees should include participants, controllers, and
evaluators.

It should be explained that the purpose of the debriefing is to develop recommendations for
improving the response system rather than to find fault with the performance of participants.
These recommendations may include actions to improve emergency response plans,
procedures, and equipment, as well as to define additional training needs.

Prior to the start of the debriefing, the debrief director should collect participant comments
reviewing them to make an initial assessment of operational issues, which should be focused on
during the debriefing.

A drill debriefing log should be maintained to document items covered and needing attention.
Samples of a Drill Problem Log and a Drill Debriefing Log are shown in Exhibits 9-7 and 9-8 of
LPD Emergency Management Guide dated December 2008. Questionnaires may also be used
(see Exhibits 9-9 and 9-10 of LPD Emergency Management Guide).

The debrief director should restate the drill objectives, along with the drill format and scope, and
review problem issues compiled from the problem logs that clearly relate to the adequacy of the
plan or preparedness. Participants should be encouraged to freely discuss each of these issues
and to add to them as appropriate. The role of the debrief director is to stimulate and encourage
open discussion, prompting participants to keep the discussion from wandering. Ensure that all
ideas have been given a fair, unbiased evaluation.

Performance should be evaluated against the functional assignments described in Section 3.3
above and the specific objectives (i.e., expected and observed responses) described in Sections
9.5.2.3 and 9.5.4.3, and Exhibits 9-5 and 9-6 of LPD Emergency Management Guide. Strategies
and tactical plans should be evaluated as well (see Sections 7.3, 7.4, and 7.5). As a minimum,
the following questions should be asked during the debriefing:

 Are additional resources necessary?

 Do parts of the emergency response plan or procedures need revision?
 Is additional training required?
 Are staffing levels adequate?
 Is the communications system adequate? Is it vulnerable to overload?
 Can first response units communicate adequately with one another?
 Were the drill objectives achieved?

The debrief conclusions should be in writing. The Emergency Preparedness Coordinator and
facility management should review these conclusions and revise the ERP and/or employee
training accordingly (See Sections 7.2.2 and 7.9 for additional debriefing information of LPD
Emergency Management Guide).

Page 37 of 131
Areas to Evaluate in the Debriefing

After every incident, drill, or exercise a debriefing and evaluation process must be undertaken
and led by the Incident Post Commander. This will address the following:

• Evaluate how useful the Emergency Response Plan (ERP) was.

• Identify any problems in the ERP revealed during the incident or drill.
• Determine if the ERP procedures were followed and if they were effective. If not,
examine ways to improve them.
• Determine how quickly the emergency response team (in the field) was able to organize
and begin to function.
• Determine how quickly the emergency management team (in the ECC), and the crisis
management team in the EMR, was able to organize and begin to function.
• Determine the adequacy of the facilities and resources provided. Consider how they can
be improved.
• Determine if information was shared effectively and fully in the field, within the ECC, and
to the, and appropriate organizations, and identify any reasons for a negative answer.
• Determine if the response team members, management team members, and support
personnel were familiar with the organization’s operating procedures and chain of
command.
• Determine if the organization’s personnel were familiar with the procedures of other
involved organizations.
• Examine the effectiveness of your organization’s liaisons with other organizations,
outside agencies, government officials, families, etc.
• Determine if routine matters were referred to appropriate personnel or whether the
management team allowed itself to be distracted by them.
• Review reports and statements to determine if information was reported accurately, on a
timely basis, and in the proper fashion.
• Determine if the appropriate analyses were prepared as required.
• Determine if the proper people and organizations were kept informed.
• Determine whether supplies were adequate.
• Review the composition of the departmental management team to determine its
adequacy.
• Review the involvement of the management team in the planning and preparation of
emergency procedures to determine its adequacy and effectiveness.

5.14.4 Critiquing Response to an Incident or Drill

A formal critique meeting shall be held to discuss the incident and how it was handled. This
activity should take place as soon as practical after the incident. An evaluation report shall be
published identifying weaknesses and recommending improvements. Critiques must be
conducted on an impartial basis with the focus being on constructive improvements for health
and safety.

Page 38 of 131
 Exhibit 11
EMERGENCY DRILL OBSERVATION CHECKLIST

Emergency Drill Observation Checklist

ANSWER ALL QUESTIONS BY MARKING (X) IN THE COLUMN PROVIDED YES NO N/A
1 Was the emergency situation reported correctly on 110 and recorded though 113?
2 Was the plant siren (stop work alarm) activated?
3 Was the conference circuit activated (group 8 & 9)?
4 Were affected plants notified?
5 Did the operation personnel switch to SGPD Emergency Channel (SGP-EMR)?
OPERATOR’s DUTIES
1 Were the duties of the Supervising Operator executed correctly?
2 Were the duties of the Boardman executed correctly?
3 Were the duties of the Operator executed correctly?
PERSONAL PROTECTIVE EQUIPMENT (PPE)
1 Did operation personnel wear Scott Air Packs?
2 Did operation personnel wear protective clothing (gear) for firefighting?
3 Did operation personnel responding to the site wear PPE?
EMERGENCY PROTECTIVE EQUIPMENT
1 Did Incident Commander wear red vest?
2 Did Operations of Fire Protection personnel use the correct extinguishing agent?
Did Incident Commander from Fire Protection personnel of the situation and hazards
3
upon arrival to the scene?
4 Was cooling water applied to expose or flame impinged equipment?
5 Was cooling water (fog) used to dissipate vapor cloud during a gas release?
6 Did operators approach fire, spill or gas release from upwind?
7 Was a flagman stationed to control traffic until Security arrives?
8 Were ignition sources eliminated downwind of release?
RESCUE & FIRST AID TECHNIQUE
1 Did operators wear the Scott Air Packs in timely manner?
2 Was the unconscious victim removed to a safe area?
3 Were operators familiar with First Aid resuscitation techniques?
PROCEDURES
1 Were procedures adequate to shutdown, isolate and depressurize equipment?
2 Could any of the observed actions result in personal injury?
3 Did any of the procedures expose operators to undue risk?
4 Were observed procedures consistent with all applicable standards?
5 Did non-essential personnel vacate the area upon hearing stop work alarm?
PLANT FIRE FIGHTING EQUIPMENT/APPARATUS
1 Did all the firefighting equipment (e.g. monitors, hydrants, etc.) function properly?
SUPPORT PERSONNEL
1 Did Fire Protection personnel respond quickly?
2 Did Security personnel quickly and secure the area?
3 Did Medical personnel respond quickly?

Page 39 of 131
6. HAZARD SPECIFIC PROCEDURES

6.1 FIRE RESPONSE

The following are the General Response Procedures for everyone to follow:

6.1.1 On Discovery of a Fire

 If the fire alarm has not already sounded, operate the nearest fire alarm pull station.
 Ensure that, from a safe location, you or someone else dials “110” (Saudi Aramco Only),”
and reports the fire.
 Attempt to extinguish the fire with the correct type of fire extinguisher only if it can be
done safely and without personal risk.
 If the fire is too big to control, close the door of the affected room (do not lock it) and
leave the building. Report to your safe assembly area.

6.1.2 On Hearing the Fire Alarm

 If you are unsure that the fire has been reported; from a safe location, dial “110,” (Saudi
Aramco only) and give the following information:

 Exact location and type of fire (if known)

 Describe the emergency
 Any persons injured and types of injuries (if known)
 Your name, badge number, & telephone number
 Do not hang up until told to do so by the 110 dispatcher

 Leave the building by the nearest available exit and report to your designated assembly
area. DO NOT use elevators.

6.1.3 General Advice

 Do not extinguish a flammable gas leak fire instead, shut off the fuel supply.
 Do not put yourself at risk while following the above instruction.
 Do not stay at or return to your workplace to collect personal belongings.
 Close, but do not lock, all office doors as you leave the building. Report to your safe
assembly area.
 Do not re-enter the building until you receive instructions from someone in authority that
it is safe to do so.

Page 40 of 131
6.1.4 Duties of Incident Commander in the Event of Fire

The Incident Commander has specific responsibilities as follows:

 Assume/announce command, Establishes Incident Command Post, assumes command

and announce that he has done so to Departmental Incident Coordinator and if
applicable to Disaster Commander or his Departmental Manager at the Area ECC.
 Sets up an Incident Command Post in a safe location away from the fire (Cold Zone)
 Transfers Incident Command as required
 Rapidly evaluates the situation in consultation with Senior Fire Department
Representative at the scene of the fire to establish what immediate action needs to be
taken to control the fire. This includes evaluating if additional fire crews and firefighting
equipment is required and whether firefighting techniques need to be adjusted.
 Consults with Senior Fire Department Representative at the scene of the fire to
determine the limits of ”Hot”, “Warm” and “Cold” Zones based on the type of fire and risk
and establishes these zones.
 Works with Industrial Security to cordon off the area around the scene of the fire and that
any vehicles or equipment are removed to a safe area. Ensures that personnel are
evacuated to a safe area in or outside the cold zone.
 Reports the number of victims to SAMSO, Disaster Commander, Department Manager
and Department Incident Coordinator.
 Verifies that any elevator is disabled and resting at the lowest level unless Senior Fire
Department Representative decides that it is safe to use an elevator.
 Ensures that any buildings affected or likely to be affected are securely evacuated. In
doing so ensures the following:

 Checks all rooms including bathrooms.

 Knocks on all locked doors and announces his presence and the instruction that the
building is to be evacuated.
 Closes but does not lock doors after checking.
 Ensures that individuals with disabilities are escorted out of the building.
 Before opening doors, feels the door with the back of his hand. If hot, does not open
the door.
 If door is not hot, opens it slowly and enters in a crouched position where the
temperature will be lower in the event of any fire.
 Instructs occupants to leave calmly via the fire escape stairs and to congregate in
assigned assembly points.
 Prevents re-entry to buildings until it is determined that it is safe to do so.

 Where water pressure at hydrants is found to be insufficient to fight the fire, he will
request that water tankers with pumps are sent by Transportation Department.
 Determines whether any hazardous materials stored in the area have a potential to either
increase the spread of the fire or pose a secondary hazard to firefighters or persons in
surrounding areas.
 Works with SAMSO to set up a triage area in the cold zone where any victims of heat or
smoke can receive first aid and where firefighters can take necessary rest.
Page 41 of 131
  Provides ongoing updates on the progress in controlling the fire to Disaster Commander,
Department Manager and Department Incident Coordinator. This will be done either
through use of cell phone or hand held radio.
 Following consultation with the Senior Fire Department representative at the scene of the
fire, provides regular updates on progress in controlling the fire to Disaster Commander,
Department manager and Departmental Incident coordinator by means of either
cellphone or hand held radio.
 Executes Fire Watch when fire is declared under control by Senior Fire Department
Representative at the scene of the fire. As necessary, ensures that the following are
completed:
 Residual smoke is removed from the building.
 Ensures that firefighting capability is retained throughout the fire watch.

 Initiates recovery procedures including as necessary the following:

 Removal of debris, initiating repair/renovation
 Restoration of power, communications and HVAC
 Resets fire alarm panels
 Facilitates a return to work when it is determined by Disaster Commander that it is
safe to do so.

 Terminates Command and informs Departmental Incident Coordinator, Departmental

Manager/Disaster Commander as required

6.2 HAZARDOUS MATERIALS EMERGENCY RESPONSE

Response procedures are contained within G.I. 1786.001, ‘Hazardous Materials Emergency
Response’.

6.2.1 Command and Control

For Hazardous Materials spills in community service facilities and community areas, FrPD officer
on scene shall serve as Incident Commander at the scene of spill.

Where the hazardous material incident is a result of terrorist activity and those posed by hostile
action are initially managed by ISO. In situations where ISO has determined the terrorist
elements have been eliminated and where there is an ongoing or unmitigated release of
hazardous materials, management of the incident shall revert to either FrPD or the proponent
organization with ISO maintaining control of security and the crime scene.

6.2.2 General Precautions

 When handling chemicals, emergencies must be anticipated and prepared for. Safety
showers and eye wash stations must be provided within easy access to where chemicals
are handled and stored. These showers and eyewash stations must be well maintained
and flushed weekly to ensure readiness for use. Records of maintenance and flushing
must be maintained in the area.
Page 42 of 131
  All employees that handle hazardous materials must receive documented HAZCOM
training.
 Each area where hazardous materials are stored or handled must maintain an inventory
of all hazardous chemicals that includes all information in Exhibit 12 below where
examples are shown:
 A Chemical Hazard Bulletin (CHB) or a Material Safety Data Sheet (MSDS) must be
maintained in the area where hazardous materials are stored or handled and HAZCOM
training must include interpreting the contents of CHB’s and MSDS’s.
 Safe handling procedures based on the contents of the CHB/MSDS shall be developed
and implemented for each hazardous material that is stored or used in the facility.
 When potential exists for exposure to large volumes of toxic or corrosive chemicals,
employees must work in pairs in order to ensure that there can be a prompt response in
the event of a spillage or overexposure.
 Employees must wash their hands thoroughly when the job is completed and before any
meals. Any splash onto the skin or eyes of an employee a uniform must immediately be
rinsed off utilizing eyewash station or shower.

Exhibit 12
UD CHEMICAL INVENTORY

Annual
Risk Storage
Chemicals Location CHB # Stock # Quantity
Code Method
usage
Sewage
1000178168
Aluminum Sulfate Treatment Medium 25 Kg bags 91 18,000 Kg
Plant

Calcium Hypochlorite A/C Plants Medium Various 975 1000179152 1,000 Kg

Citric Acid – 113 Kg

R/O Plants Low 736 1000179766 2 KG
Anhydrous drum

Continuum AT-3225
A/C Plants Medium Bulk 1292 1000183603 22 SEMI BULK
GE Betz
Sewage
200 gallon
Diesel Fuel Treatment Medium 404 1000173543 20,000 Gal
tank
Plant
55 Gallon
Ethylene Glycol A/C Plants Low 51 1000178501 2200 Gal
Drum
55 gallon
Formaldehyde R/O Plants Low 41 1000182808 10 liter
drum
1 gallon
Hempel Enamel Paint R/O Pants Low 638 1000196312 5 Gal
buckets

Page 43 of 131
 Sewage
1000198368
Hempel Paint Thinner Treatment Low 20 liter cans 559 600 Lit
(05LT CA)
Plant
Sewage
20 liter
Hydrochloric Acid Treatment Low 8 1000253977 20 Lit
bottle
Plan
40 Gallon
M-50 Inhibitor R/O Plants Low 541 1000185942 480 Gal
drum
55 Gallon
NALCO 39 LSN A/C Plants Low 740 1000183370 138 Gal
Drum
55 Gallon
Nalco 2819 A/C Plants Low 1002 1000183366 165 Gal
drums
55 Gallon DIRECT
NALCO 4007 A/C Plants High 1218 165 Gal
drums CHARGE
55 Gallon DIRECT
NALC0 7330 A/C Plants High 552 165 Gal
drum CHARGE
A/C Plants
Petromin Gear &Sewage 1000173065
Low 20 liter cans 857 2,000 Lit
Oil Treatment (EP-460)
Plant

Sodium Carbonate R/O Plants Low 25 Kg sacks 197 1000186243 13500 Kg

Sodium Hexa-
R/O Plants Low 45 Kg sacks 38 1000186265 3150 Kg
metaphosphate

30 Liter
Sodium Hydroxide R/O Plants Low 14 1000179158 4000 Lit
containers
Sewage
Treatment
Sodium Hypochlorite Plants, R/O Medium Various 975 1000179158 2, 55000 Gallons
Plants & A/C
Plants
20 Liter
Sulfuric Acid R/O Plants High 400 1000186971 1000 Lit
containers
20 liter
Tannic Acid R/O Plants Low 337 1000187061 100 Lit
container
TriChlorolsoCyanuric 50 Kgs
A/C Plants Medium 127 1000774115 100 Kg
Acid Drum

Page 44 of 131
6.2.3 Response

In the event of any major Hazardous Materials release/spillage, the person discovering the spill
makes a judgment of the hazard and when the spill is not a minor one calls 110 and reports the
spill. Relevant information to be supplied includes the following:

 Location of spill.
 Chemical type.
 Estimate of spill size.
 Estimate of wind speed and direction, if a wind sock is in sight and be ready for any
instructions.
 Takes whatever action is reasonable to stop or minimize the spill at the source.

On receiving a phone call reporting a spill, Area Industrial Security alert emergency response
personnel.

Fire Protection Department responds and assumes the role of Incident Commander at the site of
the incident and establishes an Incident Command System.

The Incident Commander (IC) serves as the senior on-scene decision maker at a hazardous
materials incident. He is responsible for all on-scene resources and activities as well as the
safety of all on-scene personnel. The Incident Commander’s primary function is direction and
coordination of Saudi Aramco resources to safely and effectively mitigate potential impacts
arising from the hazardous materials incident.

6.2.4 Duties of Incident Commander in the Event of a Hazardous Materials Spill

The Incident Commander has the following duties most of which are mandatory and some
dependent on the nature and extent of the hazardous materials spill.

 Assumes command at the site of the spill and announces that he has done so to
Proponent Departmental Incident Coordinator and if applicable to Disaster Commander
or Proponent Departmental Manager at the Area ECC.
 Sets up an Incident Command Post in a safe location away from the spill (Cold Zone).
 Rapidly evaluates the situation to establish what immediate action needs to be taken to
control the spill. This includes evaluating if additional fire crews and spill control
equipment is required.
 Establishes an incident command system appropriate to the size and complexity of
response activities.
 Formulates a response strategy for mitigation of the incident and communicates the
strategy to all responding organizations. The strategy shall include goals and expected
outcomes as well as any necessary coordination of response organizations.
 Coordinates the actions of all responding organizations.
 Designates a Site Safety Officer.

Page 45 of 131
  The Incident Commander must consider areas that could be affected by a hazardous
material release. This can be accomplished by using a consequence modeling system or
exposure level guidelines. Within those areas, the Incident Commander must identify:

 Human exposure:

 Will material migrate off-site?

 Who could be exposed to the material?
 What will the exposure effect be?
 How far away will the Immediately Dangerous to Life and Health (IDLH) or Short
Term Exposure Limit (STEL), level reach?
 How quickly will these dangerous exposure levels be reached?

 Property

 On-site property (such as equipment, operating systems, inventories, or buildings)

 Off-site property

 Environmental

 Bodies of water
 Sensitive land areas
 Other environmentally sensitive areas

 Critical Systems:

 Are any critical control areas within the danger area?

 Are there systems that must remain in place (or at least undergo an orderly
shutdown) to prevent even greater potential damage?
 Utilities (e.g., water, power generation, communications) that may be affected

 Response Team Work Areas:

 Incident Command Post

 Staging area
 Triage areas
 Decontamination areas
 Work zones
 Routes for incoming assistance

 Designates a staging area in a location which is known to be safe for staging of both
equipment and personnel. The staging area(s) shall be sufficient in size to allow for safe
maneuvering of vehicles.
 Designates a rehabilitation area which is outfitted with appropriate toilets, drinking water,
utilities, HVAC and other necessary provisions.
 After consultation with key response personnel, he shall identify the extent of hazardous
conditions within the affected area, delineate the boundaries of the Hot Zone and
communicate the Hot Zone boundaries to all responding organizations.
Page 46 of 131
 After consultation with key response personnel, he shall identify the extent of hazardous
conditions within the affected area, delineate the boundaries of the Warm Zone and
communicate the Warm Zone boundaries to all responding organizations.
 Periodically updates the senior representative of all responding organizations as well as
the Incident Manager regarding response conditions. Additionally the Incident
Commander shall immediately notify these parties of significant events and changes in
conditions which may affect the response strategy or significantly alter the scope of the
emergency situation.

 The Incident Commander’s primary communications responsibility is to keep personnel

on the scene of a hazardous materials incident appraised of conditions which might
adversely affect their health and safety or the completion of their assignments. Equally
important is communications required to protect off-site personnel and the community.
Secondary communications considerations are those required to ensure the timely
delivery of resources required to mitigate the incident. Tertiary communications are those
associated with updates to non-responding entities. While updates to the ECC on
casualty counts, general site conditions, and similar non-critical information are useful,
they should not interfere with critical on-site communications.
 Implement an accountability system which includes all responding personnel.
 Communicates the PPE requirements for each work zone to the senior representative of
all responding organizations. The Incident Commander shall ensure that all personnel
operating within the ICS wear proper PPE for the work zone they are assigned.
 Ensures that all personnel operating within the ICS are properly trained to safely conduct
the tasks assigned to them.
 Implements a procedure to monitor personnel in each work zone. Functioning in hot
zones places a tremendous heat load on the team members. Before donning PPE the
following vital signs will be measured and recorded:

 Oral Temperature
 Blood Pressure
 Pulse

If any of these values are outside acceptable limits relative to each team member's normal
values, then that team member will be excluded from entry into the Hot Zone.

 Determines the need for evacuation or shelter-in-place of any affected buildings, plants
or properties. Any requirement for evacuation or shelter-in-place shall be communicated
to the senior representative of each responding organization, the individual(s)
responsible for each location to be evacuated or building requiring shelter-in-place, and
the Incident Manager.
 Provides direction to all responding organizations regarding site controls and practices
necessity to avoid or minimize direct contamination or cross-contamination of personnel,
vehicles and equipment as well as controls and measures necessary to minimize
migration of contaminants.
 Provides guidance to all responding organizations on the necessity for decontamination
of personnel, vehicles and equipment and also provide guidance on proper
decontamination practices.
 Establishes a Decontamination Corridor (Decontamination Corridor Line or
Contamination Reduction Corridor) with appropriate decontamination procedures and

Page 47 of 131
 supplies for personnel exiting the Hot Zone as well as a separate Decontamination
Corridor for equipment and vehicles.
 Ensures appropriate air monitoring and environmental sampling actions have been
implemented to ensure concentrations of hazardous materials within the Warm and Cold
(Support) Zones are within acceptable limits for the PPE required in these work zones.
 Communicates all necessary information to response organizations required for the safe
and effective implementation of their tasks. Such information shall include any current or
planned activities of any organization which might adversely affect responders from other
organizations or agencies.
 Identifies all hazardous materials involved in the incident and communicate their identity
and associated hazards to all responding organizations.
 Identifies all other hazards to which responders may be exposed and communicate these
hazards to all responding organizations. (Associated hazards are hazards such as live
electrical equipment, agitators, damaged walking surfaces, etc.).
 Takes immediate actions to ensure that all associated processes are stabilized and
under control. Appropriate control measures shall be taken to minimize the release of
hazardous materials such as blocking lines, taking leaking equipment out of use,
collection / containment of materials through trenches and sumps, and other measures
intended to eliminate or minimize hazardous conditions. Processes are not limited to
hydrocarbon processing operations. (Consider processes in non-plant scenarios such as
compression of respiratory air at a fire station, a motor driven pesticide/ herbicide sprayer
in gardening or chemical injection equipment at a water or wastewater treatment plant).
 Takes appropriate actions to preclude unauthorized personnel from entering the work
zones, command post, and staging areas. FrPD and ISO may assist proponent
organizations in fulfilling this requirement. The Incident Commander shall ensure that
unauthorized personnel do not enter the area until all residual hazardous materials are
removed and the site has been returned to the pre-incident status.
 Coordinates the containment and disposal of site run-off, decontamination fluids,
materials and associated wastes.
 The Incident Commander, after consultation with key response personnel, shall
determine when emergency conditions are no longer present and shall terminate the
emergency as appropriate.
 Maintains a record of all responders and communicate this record to FrPD, SAMSO, and
ISO upon their request.
 Ensures that the incident is reported in accordance with the Kingdom National
Contingency Plan. EPD and SAA may provide assistance in such reporting.
 Works with Industrial Security to cordon off the area around the scene of the spill and
that any vehicles or equipment are removed to a safe area. Ensures that personnel are
evacuated to a safe area in or outside the cold zone.
 Reports the number of victims to SAMSO, Disaster Commander, Department Manager
and Department Incident Coordinator.
 Ensures that any buildings affected or likely to be affected by the spill are securely
evacuated. In doing so ensures the following:

 Checks all rooms including bathrooms.

 Knocks on all locked doors and announces his presence and the instruction that the
building is to be evacuated
 Closes but does not lock doors after checking
 Ensures that individuals with disabilities are escorted out of the building

Page 48 of 131
  Instructs occupants to leave calmly and to congregate in assigned assembly points
 Prevents re-entry to buildings until it is determined that it is safe to do so

 Determines whether any other hazardous materials stored in the area have a potential to
react with the spilled material and if so arranges to have these materials removed to a
safe area.
 Works with SAMSO to set up a triage area in the cold zone where any person
overexposed to the hazardous material can receive first aid and where responders can
take necessary rest.
 Provides ongoing updates on the progress in controlling the spill to Disaster
Commander, Proponent Department Manager and Proponent Department Incident
Coordinator. This will be done either through use of cell phone or hand held radio.
 Provides regular updates on progress in controlling the spill to Disaster Commander,
Proponent Department Manager and Proponent Department Incident Coordinator by
means of either cellphone or hand held radio.
 Initiates recovery procedures including as necessary the following:

 Removal of residual hazardous material that may have been contained in absorbent
material. Consults with Environmental Protection Department as to required
methodology for disposal and for any environmental sampling that he deems should
be done
 Facilitates a return to work when it is determined by Disaster Commander that it is
safe to do so.

 Terminates Command and informs Proponent Department Incident Coordinator,

Proponent Department Manager/Disaster Commander as required.

6.2.5 Tactical Action Plan

The Incident Commander will develop a tactical action plan after the initial size-up is complete
and work zones are in place. This plan incorporates information obtained during the size-up,
existing pre-incident plans, and other information such as Saudi Aramco’s Chemical Hazard
Bulletins (CHB’s), Material Safety Data Sheets (MSDS’s), manufacturer’s information, or other
reference materials on hand. This plan need not be written, but key actions taken should be
documented.

The Incident Commander shall consider the following when determining the scope of the
Tactical Action Plan:

• What risks will the first responders encounter?

• What PPE (respiratory and clothing) will be needed by the responders?
• What types of support resources are likely to be necessary for mitigation supplies or
medical assistance?

There are two (2) methods for control of a hazardous material incident: physical and chemical.

• Physical methods involve any of several processes or procedures to reduce the area of
the spill, leak, or other release mechanism, while chemical methods involve the
Page 49 of 131
 application of chemicals to treat the hazardous materials. Physical methods include
absorption, covering, dilution, dikes, dams, diversions, retention, vapor dispersion, vapor
suppression (blanketing), and venting.
• Chemical methods include adsorption, controlled burning, neutralization, surface active
agents, and biological additives. In all cases, methods used should be acceptable to the
Incident Commander
• The selection of PPE should be based on the hazardous materials and/or conditions
present and only appropriately trained personnel shall carry out the procedures.

• The Incident Commander will address the following in the tactical action plan:

 Actions needed to control the situation.

 Location of all mitigation actions such as decontamination setup, emergency exit
routes, and staging area.
 Time frames-time before something needs to be done and how long it will take to do.
 Mitigation procedures, equipment, and supplies.
 Communications- It is important that entry team members maintain communication
between themselves and with the Incident Commander or his designee. The Incident
Commander shall ensure that responders have an effective way of communicating
among them and back to him. Cellphones, hand held radios and hand signals are to
be used.
 Personnel who will carry out the plan, including entry team, backup team,
decontamination team, and other support personnel.

• The Tactical Action Plan must address the following:

 How many entry team personnel will be necessary? All entries should be made
using the buddy system with backup personnel. Entry and backup teams, with at
least two people each, are necessary at hazardous material incidents. An equal
number of people are advisable for the backup team. The plan must also address the
need for support personnel for decontamination, medical monitoring, and other
areas. Exhibit 7 below Hazardous Materials Emergency Response Checklist provides
a tool that can be useful in developing and implementing the HAZMAT Tactical Action
Plan.

6.2.5.1 Implementing and Evaluating the Tactical Action Plan

Once the tactical action plan is determined, the Incident Commander shall inform response
team members of the details of the plan and any other important information. He must
ensure the responders are informed as to what they must do and how to do it, with the
emphasis on safety. When all teams are briefed and ready, the plan can be implemented.

The Incident Commander or his assistant shall review communication protocols of the entry
teams. The team may use two-way intrinsically safe radios, hand signals, or other
appropriate methods for communicating during response tactics.

The responders shall wear appropriate PPE and execute the tactical action plan.

Page 50 of 131
For HAZMAT events, someone other than the individual wearing the PPE should ensure that
the suit is taped/sealed properly and that no contaminants will be able to enter the suit.
Team members should have their vital signs recorded by a designated person before
entering the hot zone.

Whenever a team is working in the hot zone, a fully prepared backup team must be standing
by. A decontamination area must be operational before anyone enters the hot zone.
Additionally, someone on the ICS team should control the entry of personnel. The entry team
should enter the hot zone and work as a unit. If it becomes necessary for one person to
leave, the entire unit should leave. If they are advised that it is time to leave the area, the
entry team should leave immediately.

The decontamination team must be prepared for possible emergency decontamination if the
entry team encounters unexpected problems. As the team exits the hot zone, they must
report as much information as possible. All information is vital, especially if it is necessary for
another team to enter the hot zone to complete the assignment.

The Incident Commander must regularly evaluate progress to verify that the tactical plan is
working. If no progress is being made after a reasonable amount of time, then it may be
necessary to gather all personnel and discuss alternatives, briefing all involved before
implementing the changes. The Incident Commander must not deviate from the plan without
advising all concerned.

6.2.5.2 Monitoring The Release

The Incident Commander must ensure that any hazardous material release is assessed to
establish its impact, both on- and off-site. A detailed log of all sampling results must be
maintained, and appropriate personnel (Incident Commander, Disaster Commander
Industrial Hygiene, Proponent Department Manager, Government and Local Health Officials,
etc.) must be kept informed of the situation. Any monitoring of release from a Saudi Aramco
facility or within a community shall be the responsibility of Environmental Protection
Department.

Page 51 of 131

HAZARDOUS MATERIALS EMERGENCY RESPONSE CHECKLIST
Key Management Steps
• Review first responder actions
• Determine who is in charge
• Classify the incident:
 Level 1 Minor Incident
 Level 2 Serious Incident
 Level 3 Crisis Situation
• Organize the scene by work
zones:
 Hot zone
 Warm zone
 Cold zone
 Zone functions
 Incident perimeter and risk
area boundary
• Establish a management
center
 Incident command post
 Staging area control center
 ECC
• Activate the right resources
• Determine team roles
• Keep track of costs
• Document the incident
Exhibit 13
Key Incident Scene Key Incident Facility &
Decisions Community Decisions
• Priority 1 Decisions  Priority 1 Decisions
 Classify the incident
 Determine site
boundaries  Notify company
 Control ignition sources management
 Meet PPE requirements  Notify the community
 Perform emergency  Evacuate people or find
rescue in-place shelter
 Classify size and
impact of the incident  Priority 2 Decisions
 Notify appropriate
organizations and  Shut off utilities to
agencies prevent ignition
 Shut off water supplies if
required
• Priority 2 Decisions
 Locate shelter for those
 Fight the fire evacuated
 Stop any materials  Determine affected
release facility or community
boundaries
 Contain spills
 Control vapors
 Priority 3 Decisions
• Priority 3 Decisions  Assess damage
 Transfer the product  Priority 4 Decisions
 Clear the wreckage
 Clean up the  Return those evacuated
environment  Turn on water supply and
utilities
• Priority 4 Decisions  Issue precautionary
instructions
 Dispose of waste
 Move contaminated
materials
 Decontaminate
response equipment
 Ensure medical
monitoring of
responders
Page 52 of 131
6.2.6 Decontamination Plan

The Incident Commander shall ensure that an adequate number of trained and experienced
decontamination personnel are available and that they begin decontamination procedures upon
arrival at the scene, and continue until the Incident Commander determines that
decontamination procedures are no longer required. Normally decontamination personnel are
Fire Protection Department Employees.

The Incident Commander shall take all necessary steps to prevent contamination to responders.
Every effort shall be made to avoid direct contact with areas of hazardous material
contamination. This is achieved by effective site security, management of sites, proper location
of work zones, efficient work practices, and common sense in avoiding contact with harmful
materials

A decontamination plan is vital to the safe and effective implementation of decontamination.

In preparing a decontamination plan, Incident Commander and responding medical staff shall
consider:

• The type and amount of hazardous materials used at a site.

• The decontamination equipment and supplies.
• The number of possible hot zone entry personnel and victims.
• The locations available to perform decontamination

Incident responders shall have established procedures to minimize contamination or contact, to

limit the migration of contaminants, and to properly dispose of contaminated materials.

Procedures for all phases of decontamination shall be:

Developed per 29 Code of Federal Regulations (CFR) 1910.120 (k) (Hazardous Waste
Operations and Emergency Response Standard).

• A decontamination procedure will be developed, communicated to employees and

implemented before any employees or equipment may enter areas on site where
potential for exposure to hazardous substances exists.
• Standard operating procedures shall be developed to minimize employee contact with
hazardous substances or with equipment that has contacted hazardous substances.
• All employees leaving a contaminated area shall be appropriately decontaminated; all
contaminated clothing and equipment leaving a contaminated area shall be appropriately
disposed of in Compliance with SA Supply Chain Management Procedure CU-22-03
Processing and Handling of Hazardous Material using the following procedure:

 Excess quantities must not be improperly disposed of, such as placing the
containers/packages in a trash receptacle, pouring liquids down a drain or on the
ground, or using any other method which would adversely affect the environment or
personnel health/safety.

Page 53 of 131
  Identify and label the hazardous material with HAZCOM labels before sending
shipment to Al-Midra Materials Services Division (Unloading Point 280).
 Identify each material by name, SAP# in the material description, exact disposed
quantity, and Unit of Measure (UOM).
 Notify Al-Midra Materials Services Division and Hazardous Materials Advisor (HMA) if
you have difficulty in identifying the exact composition of material. Al-Midra Materials
Services Division will accept the unidentified material, provided you have clearly
marked the container to show that it holds hazardous material.
 Mark material that has been put into another container and remove or obliterate
conflicting or confusing marks. The transfer of hazardous material into other
containers with different labels may be dangerous.

 All equipment and solvents used for decontamination must be decontaminated or

disposed of per the above mentioned Supply Chain Management Procedure.
 Protective clothing and equipment must be decontaminated, cleaned, laundered,
maintained or replaced as needed to maintain their effectiveness.
 Employees whose non-impermeable clothing becomes wetted with hazardous
substances shall immediately remove that clothing and proceed to shower. The clothing
shall be disposed of or decontaminated before it is removed from the work zone.
 Decontamination procedures shall be monitored by the Incident Commander to
determine their effectiveness. When such procedures are found to be ineffective,
appropriate steps shall be taken to correct any deficiencies.
 Decontamination shall be performed in geographical areas that will minimize the
exposure of uncontaminated employees or equipment to contaminated employees or
equipment.
 Unauthorized employees shall not remove protective clothing or equipment from change
rooms.
 Commercial laundries or cleaning establishments that decontaminate protective clothing
or equipment shall be informed of the potentially harmful effects of exposures to
hazardous substances.

6.2.6.1 Decontamination Procedures

Decontamination consists of removing harmful products from personnel, protective clothing,

and equipment by chemical or physical processes in order to prevent the spread of
hazardous materials and lessen the possibility of exposure to dangerous chemicals.

There are, generally, two (2) types of decontamination actions implemented during an
incident:

(1) Emergency decontamination includes actions taken to treat individuals exposed in the
initial release or early phases of the incident. This decontamination controls the spread
of harmful properties from the hot zone. The prime characteristic is the speed of the
decontamination initiation and may be part of initial emergency medical treatment of
life-threatening injuries. Responders shall inform medical personnel that only an
emergency decontamination has been implemented. Treatment of non-life-threatening
injuries may be delayed until after a more thorough technical decontamination.

Page 54 of 131
 (2) Technical decontamination is a more thorough activity taken to eliminate the transfer of
harmful products encountered by response teams during the incident. Speed is
secondary to thoroughness. Characteristics of technical decontamination include
multiple wash/rinse stations, maximum segregation and zone security.

Responders can use any number of effective, safe, and accepted decontamination methods.
Items that must be considered include the hazardous materials involved, the extent of
contamination, the location, the weather, and the number of persons to be decontaminated.
The effectiveness of decontamination may be determined in several ways (e.g., observation
of the entry team’s protective gear and testing of runoff water and wash and rinse solution
All tests and monitoring results must be documented as to time, place, circumstance of test,
and results.

6.2.7 Cleanup Plan

The cleanup plan shall address as a minimum:

• Identification of hazards
• Personnel pre-entry briefings
• Establishing work zones
• Atmospheric monitoring and/or sampling requirements
• Safety and health training requirements for cleanup personnel
• PPE requirements
• Qualifications of cleanup personnel
• Evacuation procedures
• Medical monitoring
• Decontamination of personnel and equipment

6.2.7.1 Determining the Effectiveness of the Cleanup Plan

The Incident Commander (IC) shall as part of the cleanup process determine the
effectiveness of decontamination. This can be determined in several ways (e.g., observation
of the entry team’s protective gear and testing of runoff water and wash and rinse solutions).
All tests and monitoring results must be documented as to time, place, circumstance of test,
and results. The Incident Commander should consult with Environmental Protection
Department as part of pre-incident planning to determine how testing of runoff water and
wash and rinse solutions can be accomplished.

6.2.8 Off-Site Warnings

The Incident Commander shall determine whether there is a need for off-site warnings to be
issued. This shall be based on possible impact. Determining areas that could be affected shall
be accomplished by pre-incident modeling in the planning stages. The obligation of the Incident
Commander is to recommend to Saudi Aramco Affairs when a public warning is appropriate.
Saudi Aramco Affairs will subsequently communicate this warning to Government and Local
Health officials.

Page 55 of 131
6.2.9 Medical Response

6.2.9.1 Medical Emergencies

During an incident, medical emergencies may occur due to physical trauma, contamination,
burns, etc. Emergency medical response must be prompt and effective but should not place
persons at additional risk. Analysis of the consequences of the most severe credible incident
scenarios may provide information in determining the potential for personal injury.

During incident preplanning, where possible, potential locations for decontamination areas
and triage areas should be identified. Triage areas should be as far as possible from
decontamination areas to avoid contamination of other injured personnel or medical staff.

A minimum of two locations should be selected for triage areas to account for varying wind
conditions. The locations selected should be based at a minimum on the following criteria:

• The area should be upwind to avoid exposure to chemical fumes, vapors, and smoke.
• The area should be uphill to avoid runoff from firefighting water and chemical spills.
• The area should be accessible to emergency vehicles.

During Triage Operations, Medical Responders will assess injured personnel, provide
emergency first aid treatment and where necessary transport the casualty to the nearest
Saudi Aramco Emergency Medical Services Unit or where this is not practical to the nearest
Medical Designated Facility Emergency Medical Services Unit.

6.2.9.2 Location and Contact Numbers for Saudi Aramco and Local Hospitals

Casualties from any hazardous materials incident will first receive emergency medical care
in the triage area set up at the site of the incident. From there, they will be transferred to the
nearest Saudi Aramco operated emergency medical facility or where there is none to either
a Remote Area Clinic or a Medical Designated Facility. Using the 110 System will initiate
follow-up treatment for casualties who require more than the treatment provided in the triage
area.

As part of pre-planning, Departmental Incident Coordinator shall meet with local Emergency
Medical Services and where necessary with Medical Designated Facilities Personnel to
determine the suitability of both Saudi Aramco managed healthcare facilities and Medical
Designated Facilities to discuss and agree on details of how SAMSO will assist in response
to a Community Emergency and how these outside medical facilities will support Emergency
Response.

Where possible each department should work with SAMSO to prepare in advance site-
specific information about the type of chemicals and processes used, likely injuries, specific
treatment protocols and supplies, and response routes, and provide this information to
medical personnel and ensure it is readily available to others as needed. Chemical Hazard
Bulletins (CHBs) and/or Material Safety Data Sheets (MSDS’s) shall also be readily available
for medical personnel.

Page 56 of 131
 Medical responders at the site of the incident shall ensure that they have the capability of
communicating with medical responding organizations located in the area where the
emergency occurs.

The IC will coordinate medical responses, however it is Emergency Medical Services

responsibility to maintain and implement emergency medical response procedures.

In addition to working closely with the Medical Services Organization, on-site medical
personnel shall establish a close working relationship with the local medical community
(nearby hospitals and clinics). Duties, responsibilities, medical and command authority, and
patient routings are among the many issues to address before an incident.

Emergency medical procedures shall describe specific actions to be taken during the
treatment of any injured person. The procedures should be as detailed as possible taking
into account the expected types of injuries and number of potential victims. In all medical
emergencies it is important for emergency responders to follow safe practices regarding
blood borne pathogens.

6.2.10 Dispersion Modeling

As part of pre-planning, the Departmental Emergency Preparedness Coordinator shall discuss

with Fire Protection Department, Area Loss Prevention Department and Environmental
Protection Department what incidents in what locations may require the use of dispersion
modeling to determine vulnerability zones within and outside a site before an emergency
occurs. The principle use of dispersion modeling during an emergency is to determine the likely
direction the release may travel and the concentrations throughout the plume during various
times. At the time of any incident, the incident commander can use this dispersion modeling to
assist in determining required action to be taken to protect occupants of buildings and
community residents from the effects of a hazardous materials release.

6.3 SEARCH AND RESCUE

Fire Protection Department (FrPD) personnel are trained in techniques for search and rescue of
persons. FrPD is responsible to direct these rescue efforts in any affected community facility. In
doing so, they shall consult with the Incident Commander and review potential hazards rescuers
may encounter.

Search/rescue procedures shall include provisions for conducting primary and secondary searches
for missing personnel and the medical assessment and evacuation of injured personnel. The
primary search by the emergency response team shall focus on the obvious places where victims
might be. The Incident Commander shall then develop a search/rescue plan based on information
from the primary search and in doing so consult with FrPD. A search should focus on the location
and removal of any survivors. Effort should not be spent on removal of bodies until it is certain
there are no remaining survivors.

When conducting search and rescue procedures from a collapsed building or other structural
collapse, the Incident Commander shall be cognizant with the dangers associated and seek the

Page 57 of 131
help of a structural engineer to assess the risk of further collapse in the structure that could present
a risk to the rescue team or trapped personnel.

Excavation issues should also be considered and addressed by the Incident Commander. He shall
guide the team and ensure that they are careful not to dig too rapidly or forcefully and risk injuring
trapped employees. He shall decide equipment needs that can include heavy equipment, such as
backhoes, cranes and bulldozers. He shall also consider other equipment needs such as shovels
and picks, and PPE, including hard hats, safety shoes, work gloves, and self-contained breathing
apparatus. Supplies of equipment and PPE designed for use in emergencies that require search
and rescue shall be maintained in a strategic location to be used exclusively during emergencies.

Another example of a specific hazard is a confined space. The procedures should outline steps
unique to confined space rescues, such as using appropriate monitoring devices (e.g., O 2 monitors
and combustible and toxic gas detectors) to test for harmful atmospheric conditions.

For remote areas, GI 6.025, Control of Remote Area Travel and Search/Rescue Procedures,
defines responsibilities for implementing search and rescue operations for missing personnel or
medical evacuations of injured/ill persons.

6.4 HOSTILE ACTS PROCEDURE

It is Security Responsibility to control and mitigate security threats to the community, its residents,
company employees and visitors.

If any employee, dependent or visitor observes a potential breach in security, threat, or suspicious
objects (bomb), they must immediately report it to the Security Control Center (SCC) by calling 110
or by radio. Provide as much detail as possible and wait for direction from the SCC as to what
actions you should take.

The Threat Response Checklist should be posted near or readily available at telephones of
Management staff and other main telephones for quick reference if they were to receive a phone
threat. See Exhibit 14: Bomb Threat Response Checklist and Exhibit 15, Suspicious Package
Checklist.

Industrial Security will direct Department/Division Heads as to what actions are to be taken such as
evacuation or shelter-in-place. Information will be disseminated to employees through an
automated call-down telephone system, through personal contacts, or through other means as fit to
the situation.

Specific response procedures for employees and their dependents to address hostile activities,
such as bomb threats, riots, terrorist attacks, war, etc., should be based on specific, pre-identified
scenarios. Scenarios could include the use of bombs, hand-held weapons, toxicological and
biological weapons, etc., and may include hostage situations.

6.4.1 Bomb Threat Checklist

As per the Security GI-710.012 sec 6.1.4, all employees, dependents, consultants, and others
associated with departments/ organizations must be aware of the reporting and checklist

Page 58 of 131
information in Supplements 1, 2, and 3. Copies of these supplements shall be kept readily
available for their use at work and residence. This will help in gathering general information,
questioning the caller, and actions to be taken immediately after the threat call is completed or a
suspect item is noticed. The information collected from callers and passed to SCC shall be given
to an immediate supervisor, if at work, for their further handling and kept on file for reference.

6.4.2 Identifying Suspicious Letters/Items That May Contain Explosives or

Other Hazardous Material

Note:

Bombs can be constructed to look like almost anything and can be placed or delivered in any
number of ways.

The probability of finding a bomb that looks like the stereotypical bomb is almost nonexistent.
The only common denominator that exists among bombs is that they are designed or intended
to explode.

Most bombs are homemade and are limited in their design only by the imagination of, and
resources available to, the bomber. Remember, when searching for a bomb, suspect anything
that looks unusual. Let the trained bomb technician determine what is or is not a bomb.

Precautions:

• Treat unexpected packages as suspicious.

• If you normally do not receive packages or letters at your home address or business
address, treat such deliveries suspiciously.
• Make sure each member of your department and family treats suspicious packages with
care.
• Move away from the letter/package. Move everyone from the area and go to a safe
location.
• Notify your supervisor and call Security immediately.

Page 59 of 131
 Exhibit 14
BOMB THREAT CHECKLIST

Page 60 of 131
 Exhibit 15
SUSPICIOUS PACKAGE CHECKLIST

# Description of Letter or Item Comments

If delivered by carrier, inspect for lumps, bulges, or protrusions
1
without applying pressure.
2 If delivered by carrier, check if lopsided or heavy on one side.
Handwritten addresses/labels from companies are improper.
3 Before opening, check if the company exists and if they sent a
package or letter.
Packages wrapped in string are automatically suspicious, as
4 modern packaging materials have eliminated the need for twine
or string.
Excess postage on small packages or letters indicates that the
5
object was not weighed by the Post Office.
6 No postage or non-cancelled postage.
Handwritten notes such as “To be Opened in the Privacy of,”
7
“Confidential”, “Your Lucky Day is Here”, or “Prize Enclosed”.
8 Generic or incorrect titles.

9 Leaks, stains, or protruding wires, string, tape, etc.

10 Packages or letters hand delivered or dropped off for a friend.

11 No return address or nonsensical return address.

Any letters or packages arriving before or after a phone call
12
from an unknown person asking if the item was received.

6.4.3 Non-Industrial Threat Response

6.4.3.1 Preparedness

To prepare for such an emergency situation Departmental Incident Coordinators shall:

• Review options for safe exit routes from buildings/places of employment and houses
where applicable.
• Identify safe/secure hiding places in the event an intruder enters your building/house
and you are unable to exit.

Page 61 of 131
ACTIONS:

If you hear the continuous community siren (other than the regularly scheduled test) or you
are aware that it has been activated and there is no sign of a threat in your vicinity, respond
as follows:

• If you are at home, in a building, or a community area (e.g. recreation facilities, dining
hall, etc.), close and lock all doors, close shades and blinds, turn off noisy appliances
and electronics, move away from windows and openings and move to an interior
location.
• If you are outside or in a car, seek an immediate safe location/shelter.
• If outside with a group (e.g. soccer team, etc.), seek an immediate safe
location/shelter.
• If you are in a bus, inform the bus driver of the alarm. He will then seek an immediate
safe location/shelter.
• If outside the area of the alarm, do not enter the community in which the alarm has
been activated.
• Stay in place.
• Wait for an “all clear” (continuous tone) siren or other notification that the threat has
been cleared.

If you are in or near the vicinity of a threat, respond as follows:

• CALL 110 or your local Security Control Center.

• If you are at home, in a building, or a community area (e.g. recreation facilities, dining
hall, etc.), close and lock all doors, move away from windows and openings and move
to an interior location, hide and take protective cover.
• If you are outside or in a car, seek an immediate safe location/shelter in a direction
away from the threat.
• If you are outside with a group (e.g. soccer team, etc.), seek an immediate nearby
safe location/shelter in an area away from the threat.
• If you are in a bus, the bus driver will immediately drive out of the area and seek a
safe location/shelter.
• Stay in place.
• Wait for an “all clear” (continuous tone) siren or other notification that the threat has
been cleared.

OTHER INFORMATION:

As information becomes available it will be posted at:

• http://security.aramco.com.sa (this is also available from Saudi Aramco Home

Internet)
• Security information line 113
• Security Rumor Control

Page 62 of 131
 • Company email broadcasts
• Know the local Security Control Center number:
http://security/html/security_insident.htm (The Dhahran number is 875-2055 or 875-
2056.)
• Be aware that in any emergency phone circuits may overload, so be patient.

7. POST INCIDENT PROCEDURES

Post-incident procedures below describe actions to be taken after the Incident Commander declares
the situation to be under control. In the case of a drill, the “all clear” signal is given to signify that the
drill is completed. After a real emergency, however, further actions must be taken, including the
preservation and collection of records and other evidence necessary for investigating the causes of
the emergency. The Incident Commander shall ensure entry is controlled and the area has been
inspected and cleared of hazards before allowing re-entry into affected areas in connection with
salvage, collection of evidence, or startup.

7.1 STAND-DOWN AND FIRE WATCH

The Incident Commander when satisfied declares the incident under control and authorizes the
stand down order to response personnel. During stand down, the Incident Commander shall
designate some response personnel to be released, some to gather evidence, and others to
maintain a fire watch (if necessary) until there is no further danger of reigniting.

7.2 SCENE SECURITY AND SAFETY

The Incident Commander shall work with Area Industrial Security Organization to isolate the scene.
This is necessary for the following reasons:

• The site may present a physical danger to anyone who is in the area.
• Physical evidence must not be disturbed or destroyed. Site isolation is necessary to
preserve evidence for investigation (refer to GI 6.003 - Guide for Committees Investigating
Major Incidents and Engineering Reviews of Other Incidents).
• Insurance companies may want to determine the extent of damages to assess personal
claims.
• Engineers may need to determine the extent of damage and identify salvageable equipment.

The area shall be cordoned off with tape, signs, or other devices. Industrial Security shall deny
entry to unauthorized personnel; only authorized personnel and vehicles shall have access. The
departmental shall provide Industrial Security with a list of personnel who are authorized to be in
the area and should inform all employees, contractors, and visitors of the entry and safety
limitations for damaged areas. LPD and FrPD personnel will determine the presence of physical or
toxic hazards or contamination. Specialist advisors must establish the structural integrity of
buildings and other structures or their remains and any stabilizing measures that must be carried
out before other activities can take place on-site.

Page 63 of 131
7.3 PRESERVATION AND COLLECTION OF EVIDENCE

Preservation and collection of records and other evidence is necessary for investigating the causes
of the emergency. Other than accessing and preserving computerized data, no evidence should
be handled except by Incident Investigation Team members. Since anything associated with the
incident may become evidence, nothing should be touched until released by the investigation team.
The Incident Commander shall request that Security personnel are assigned to ensure physical
evidence is not disturbed or destroyed.

7.4 NOTIFICATION AND REPORTING

Information about incident notification can be found in various GIs, such as:

1. GI 2.401 - Inland Oil Spill Response

2. GI 6.001 - Notification Requirements for Incidents (Including Fires)
3. GI 6.003 - Guide for Committees Investigating Major Incidents and Engineering Reviews of
Other Incidents
4. GI 7.026 - Cranes and Heavy Equipment Accident Reporting Procedures
5. GI 1777.000 - Report of Fire, Emergency or False Alarm

7.5 INVESTIGATION

Information about incident investigation is in GI 6.003 - Guide for Committees Investigating Major
Incidents and Engineering Reviews of Other Incidents, in addition to the GIs noted in Section 7.4 -
Notification and Reporting.

The investigation must focus on how and why the incident happened, with a diligent search to
determine the underlying reasons (root causes).

Guidance for dissemination of information about incidents is available from Saudi Aramco Affairs
and Loss Prevention.

7.6 RESTORATION OF OPERATIONS

As soon as the incident situation is declared under control, restoration of operations is a high
priority. Until the field investigation is complete, all engineering evaluations for repair and rebuild
purposes should be accompanied by investigation team members. Personnel not attached to the
investigation team should not be permitted to touch anything within the area of the incident site until
the field investigation is concluded or specific permission is granted by the investigation team
leader.

Page 64 of 131
7.7 CRITIQUE AND IMPROVEMENT OF THE EMERGENCY RESPONSE PLAN

Utilities Department Manager shall ensure the incident and the response are analyzed to identify
and incorporate needed improvements into this ERP.

A formal critique meeting should be held to discuss the incident and how it was handled. This
activity should take place as soon as practical after the incident. An evaluation report should be
published identifying weaknesses and recommending improvements. Critiques must be conducted
on an impartial basis with the focus being on constructive improvements for health and safety. See
Section 9.5.4 of LPD Emergency Management Guide for additional information on critiques.

Page 65 of 131
 Attachment “A”
Utilities Department

EMERGENCY DRILL SEQUENCE

Planning drills and creating credible scenarios for drills is critical to both the success of the drill and to
prepare responders to react effectively in the event of a real emergency. The following types of drills
should be considered:

Seq.
Type of Drill Purpose/Outcome
No.
To inform key responding staff about the organization and
procedures that would be used to respond. These seminars
generally focus on something new. The Departmental Emergency
Preparedness Coordinator will develop topics for discussion:

Orientation Seminars acquaint participants with plans,

procedures and ideas. Methods for conducting seminars
include use of lectures, films, slides and Power Point. They
1 generally focus on something new and provide basic orientation
Orientation and
for participants.
Discussion Seminars
Discussion Seminars begin with simulated emergencies
described in a narrative with accompanying maps, charts etc.
Participants then respond to a set of problems related to the
emergency scene. Discussion takes place among the
participants to solve the problems using the resources available
to them. Individuals are encouraged to discuss decisions in
depth and the emphasis is on slow-paced problem solving
rather than rapid, spontaneous decision-making.

Training key personnel on responsibilities and use of the

2 Tabletop Exercise
Departments ERP -This exercise may take between 1 and 4 hours

Familiarize responders with different areas, physical hazards and

3 Walk-Through Drill
location of response equipment

The purpose is to test an individual component of the ERP:

4 Functional Drill
Communications systems, warning systems, setup of the ECC, etc.

It familiarizes responders and affected personnel on conditions for

Evacuation and
5 an evacuation or shelter-in-place, evacuation routes and shelters
Shelter-in-Place Drill
in the facility and community.

All elements of the emergency management organization

6 Full-Scale Field Drill participate. This drill takes a lot of planning and coordination. Drills
should be both announced and unannounced.

Page 66 of 131
  The first one above can be done in house for CS Organizations.
 The tabletop exercise should be done in conjunction with Area ECC, Any Proponent
Department where an Emergency is likely to originate, Area ISO, Transportation Department,
SAMSO, FrPD and Saudi Aramco Affairs.
 The walkthrough drill can be done with CS staff alone.
 The Functional Drill should involve CS organizations, Area ECC and other responders.
 Evacuation and Shelter in Place Drill needs to involve CS Organizations, Area ISO,
Transportation Department, LPD and IT.
 The full scale field drill must involve all responders.

Evacuation and Full Scale drills will be conducted once per year. Drills will be designed to test both
the response by key personnel and the effectiveness of communication systems and equipment and
will be announced and unannounced.

Departmental Incident Coordinators shall for each drill develop typical emergency drill scenarios that
may be utilized in both the drill and for the training of their departmental personnel for potential
emergencies.

Following any drill, the CS Department Manager will set up a critique meeting where departmental
and other responders’ performance is critiqued and lessons learned are incorporated in updates of the
departmental ERP and in the training of emergency responders.

Page 67 of 131
 Attachment “B”
Utilities Department

SHELTER-IN-PLACE CRITERIA AND INSTRUCTIONS

SHELTER-IN-PLACE

The shelter in place instruction will be given to residents through the following means:

 A dial-up system to their home telephone

 SMS Messaging
 Community Siren Announcement
 Blast e-mails
 Security Patrol PA System

The following outlines the shelter-in-place criteria.

This is the practice of going or remaining safely indoors during an outdoor release of a hazardous
substance.

Shelter-In-Place has been demonstrated to be the most effective response during the first few
hours of a substance release where the public would be at higher risk outdoors. Sheltering
creates an indoor buffer to protect people from higher (more toxic) concentrations that may exist
outdoors.

An event such as a fire, motor vehicle accident, train derailment, industrial incident, or a natural
disaster may cause a hazardous substance release. As a result, emergency responders may
request people to Shelter-In-Place.

Here are some examples of when people may be asked to Shelter-In-Place:

 An outdoor release may affect your building

 There is not enough time or warning to safely evacuate
 The release is expected to pass over the area quickly
 The source and nature of the release has yet to be determined
 A safe evacuation route has yet to be verified

For the purposes of the Dammam Oilfield Emergency Response Plan, Shelter-In-Place will be
initiated at Level 2.

Those who have been advised to Shelter-In-Place will be notified if additional measures are
required, and when it is “all-clear”.

Page 68 of 131
 Shelter-In-Place Instructions

 Immediately gather everyone indoors and stay there

 Outdoor workers should be given shelter where possible and evacuated if not
 Close and lock all windows and outside doors
 If convenient, tape the gaps around the exterior door frames

 If possible, shelter above ground /street level, upstairs in a house or above level in an
Office Building
 Extinguish all barbecues or fires
 Turn off appliances or equipment that either:
 Blows out or uses indoor air, such as:
o Bathroom and kitchen exhaust fans
o Clothes dryers
o Air conditioning units

 Sucks in outside air, such as:

o Heating Ventilation and Air Conditioning (HVAC) systems for apartments,
commercial or public facilities

 Leave all inside doors open.

 Avoid using the telephone, except for emergencies, so that you can be contacted by
company emergency response personnel.
 Have them call the emergency numbers if they are experiencing symptoms or smelling
odors (so that we can address your concerns and adjust our response priorities).
 If you have contacted fire, police or ambulance (so that we can coordinate our
response)

 Stay tuned to local radio (Aramco Station) and use Personal Computer (PC’s) for possible
information updates that will be released by ECC through Intranet e-mail.
 Even if you see people outside do not leave until told to do so.
 If you are unable to follow these instructions, please notify by calling CS Customer Care
Center at 939.
 After the hazardous substance has passed through the area you will receive an "all-clear"
message. You may also receive, if required, instructions to:
 Ventilate your building by opening all windows and doors where possible; turning on
fans and turning thermostats to fan only. During this time the air outside may be
fresher and you may choose to leave your building while ventilating.

Page 69 of 131
 Attachment “C”
Utilities Department

DESIGNATED IN-CAMP AREAS FOR PHASED EVACUATION

There are a number of outdoor areas in Dhahran Camp. Campus that can be used as staging
areas for evacuation of residents, employees and contractors from various zones in Dhahran
Camp before either transferring them to temporary accommodation or to off-camp evacuation
zones such as in other Saudi Aramco Communities. These areas will also be used as temporary
accommodation where tents could be set up to accommodate evacuees.

The order of preference would be as follows:

1) Dhahran Soccer Field

2) Dhahran Theater
3) Dhahran Cricket Field
4)

PROCEDURE FOR SETTING UP OUTDOOR IN-CAMP EVACUATION AREAS

 Departmental Incident Coordinator during Emergency requests Dhahran Administrator

Recreation Services Division to dispatch tents, beds, linen, mobile lighting, igloos, portable
toilets and other equipment to designated evacuation area(s).
 Departmental Incident Coordinator advises Dhahran Administrator, Recreation Services
Division to distribute ERP Registration cards to all evacuees (employees, head of the family
or an adult member of the family) upon arrival at each designated evacuation area and
ensure that the cards are completely filled-up.
 Departmental Incident Coordinator requests that Dhahran Administrator Residential
Services Division dispatches a shift coordinator and support staff to administer the site and
ensure that evacuees have essential items (water, nourishment, clean, usable toilet
facilities) during their stay.
 Departmental Incident Coordinator also requests that Dhahran Administrator Recreation
Services Division dispatches ice for use in igloos.
 Departmental Incident Coordinator requests that Dhahran Recreation Services Division
provide skilled labor to erect tents and set up equipment.
 On arrival on site, tents are erected and equipment put in place in anticipation of receiving
evacuees.
 Utilities Department dispatch portable AC units and generators as required as well as
technicians to support their installation/testing.

 UD HVAC and electrical technicians connect portable AC’s, lighting and other electrical

Page 70 of 131
 equipment following pre-established procedures that include Hazard Identification Plans and
where necessary, those required by work permits.
 Gardening and Sanitation Division dispatch covered garbage containers and plastic liners
for storing waste on the designated in-camp evacuation area(s) and manpower to maintain
the site and sanitary facilities clean and free from nuisance conditions.
 All temporary electrical installations are checked to confirm that they are fixed securely,
supply is appropriately sized to suit the total imposed load and installation complies with
National Electrical Code requirements. An electrical engineer signs off to state that this is
the case.
 Department Incident Coordinator assesses population of designated evacuation areas and
instructs Administrator, Guest Services Division to have Food Services Concessionaire to
deliver three balanced meals per day throughout their stay for each temporary resident.
 Transportation will be requested to provide shuttle buses to facilitate site occupants to
attend medical appointments and to conduct other necessary business such in and around
the core area of Dhahran.
 Security of site(s) will be provided by Area Industrial Security Organization who will establish
temporary entrances and exits from the site.
 Instruction placards will be posted at entrance to sites which will highlight where evacuees
should register and the location and use of key amenities. The instructions will also include
key telephone numbers to call for Community Services, ISO, Personnel and SAMSO
 When sites are open, a Personnel Representative and a SAMSO Liaison Officer will be
available on site.
 Bathing facilities are available at King’s Road Recreation Center and Third Street
Gymnasium and Pool. If other areas are used, temporary shower and hand washing
facilities would need to be provided and installed (10 at each site recommended).
 Since it is likely that evacuated residents would wish to bring their pets, this will be permitted
only if they are transported in purpose built transport containers. A request can be made for
the Kennel Club to provide temporary shelter if it is safe to do so and for veterinarians to
provide services both at the Kennel Club and on site for animals that may require veterinary
attention
 Consider setting up PA systems at temporary evacuation systems.
 One tent will be set up as a temporary Musalla.

Page 71 of 131
 Attachment “D”
Utilities Department

DUTY CHECKLIST FOR KEY PERSONNEL

Issued Date Replaces

Utilities Department
Next Planned Update Approval
Duty Checklist for Emergency

Utilities Department Manager

Seq.
Duty/Activity
No.
LEVEL 1
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Department in the plan.
2 Reports to Disaster Commander at Bldg. 3060A Managers Conference Room
3 Establishes communication with Incident Coordinator Departmental ECC.
4 Instructs Incident Coordinator, Departmental ECC to open the ECC and to call all members to attend.
If deemed necessary by Disaster Commander, instructs Incident Coordinator, Departmental ECC to
5 open and man the Residents Registration Center(s) (Note: Applies to CCSD, NA/WR and SA/CR
only).
6 Utilizes the Camp Facility Zone Map (Quick Locator).
7 Coordinates departmental response from Area ECC.
8 Sets chain of command within his departmental ECC.
9 Assigns replacements where necessary.
As per instructions of Disaster Commander, responds to requests for further assistance from
10
proponent and support organizations that are responding to the emergency.
Instructs Departmental Support Organizations to provide support to Disaster Post Commander as
11 requested (Based on G.I. 70.500, Disaster Contingency Plan, Dhahran Area or equivalent plan if
available in district) NOTE: This may be different in the other Communities.
Requests departmental ECC Incident Coordinator to mobilize required transportation, equipment and
12
materials to support emergency.
LEVEL 2
1 Continues with Level 1 responsibilities.
Instructs Departmental Incident Coordinator to mobilize required transportation, equipment and
2 materials to support any evacuees when it is determined by Disaster Commander that residents
and/or employees require to be evacuated in the interests of safety.
Communicates with on-site CS Shift Superintendent to determine what further action is required to
3 support continued needs of any proponent organization responsible for or affected by the emergency
and for first responders (ISO, SAMSO and FrPD).
Requests Departmental ECC Incident Coordinator to dispatch Community Wardens to zones to be
4
evacuated.
If requested by Disaster Commander, Area ECC, instructs Incident Coordinator at Departmental ECC
5 to initiate staged evacuation procedures for residents, visitors, employees and contractors residing or
working within the affected Zone(s) to designated evacuation areas.

Page 72 of 131
 If necessary, coordinates with other Community Services Managers to have them prepare to receive
6
evacuees in their communities.
If it is determined that it is unsafe to evacuate due to a rapidly developing emergency, instructs
7
community wardens to request that residents and/or employees ‘Shelter in Place’.
Requests that Departmental Incident Coordinator contacts Contractor Companies to have non-
8
essential contractor employees evacuated to a safe place outside the affected zone(s).
Assesses the situation within affected areas of the Community and directs actions to be taken to
9
minimize further damage to property and/or loss of life.
10 Coordinates with Departmental Maintenance Organizations activities to secure repairs.
Updates CS Executive Director on actions taken to support the emergency and protect the
11
Community.
When necessary, instructs Departmental Incident Coordinator and Division Heads to provide
12
necessary material and equipment support for evacuees at evacuation areas.
As necessary, coordinates with School Principals, Transportation Dept. and Area Industrial Security
Organization for the orderly evacuation of children to their homes if safe to do so. If not safe,
13
coordinates the evacuation of children to another safe area identified in the plan or advises that the
school initiates “shelter in place.
LEVEL 3
1 Continues with Level 1 and 2 responsibilities
If requested by Disaster Commander, Area ECC, instructs his Departmental Incident Coordinator and
2 Division Heads to assist in the total evacuation procedures for residents, visitors and employees
residing or working in the Community to designated evacuation areas.
Coordinates as necessary with other Community Services Managers to inform them that they will be
3
receiving evacuees and expected numbers.
RECOVERY
Receives notification from the Area ECC or Corporate Disaster Response and Recovery Supervisor
1
OSPAS that emergency is under control and that it is safe to return to normal operations.
2 Instructs Departmental Incident Coordinator to return to normal operations.
Instructs Community Services Support Organizations to evaluate whether any damage to community
3
facilities requires immediate remedial action to make them safe for re-occupancy.
Ensures that any remedial work identified is conducted and that buildings and houses are safe prior to
4
a decision being given to reoccupy them.
With the assistance of Transportation Department, coordinates the safe and orderly return of
5
evacuated residents to their homes.
Instructs Departmental Incident Coordinator to implement return to normal duties by employees and
6
contractors.
Coordinates a review of his departments response to the emergency and ensures that findings arising
7 from the response are incorporated in departmental emergency response training and in updates of
the Department’ Emergency Response Plan.

Page 73 of 131
 Issued Date Replaces
Utilities Department
Next Planned Update Approval
Duty Checklist for Emergency

Incident Coordinator/Deputy Incident Coordinator

Seq.
Duty/Activity
No.
LEVEL 1
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Department in the plan.
Reports to the Departmental ECC, establishes the ECC and requests that other Division Heads and
2
Shift Superintendents also report.
3 Establishes communication with Department Manager based in Area ECC.
Acts on behalf of the Department Manager in departmental ECC and is the single point of contact with
4
Area ECC and Department Manager.
Instructs Administrator Residential Services Division to open Residents Registration Center and
5
confirms with Departmental Manager that it is open.
Directs the activities of Division Heads, Shift Superintendent, Shift Coordinators and other team
6
members in departmental ECC and in the field.
Instructs Division Heads to implement any recommendations relating to community services support
7
to affected proponent departments and first responders (ISO, SAMSO and FrPD).
Requests appropriate Division Heads and Furniture Warehouse to provide large open and closed
8
transportation vehicles and drivers to deliver supplies to incident and evacuation sites.
Initiates the setting up of temporary accommodation at the following designated evacuation areas:
 Name all evacuation areas
9 


10 Awaits further instructions from Disaster Commander, Area ECC or Department Manager.
LEVEL 2
1 Continues with Level 1 activities.
Instructs appropriate Division Heads to mobilize required transportation, equipment and material
2
supplies to support operations.
Dispatches Area Wardens to zones identified as requiring to be evacuated to inform residents and
3
transients that evacuation will be taking place in their zone.
When instructed, initiates staged evacuation procedures for residents, visitors and employees residing
or working within the affected Zone(s) to Designated Evacuation Areas. The order of priority would be
4
(i), dependents and visitors (ii), female employees, (iii), non-essential male employees and
contractors.
When required, informs Division Heads to issue instructions to Contractor Management to pick up
5 contractor employees evacuated from affected zones to Designated Evacuation Areas to be
transported back to their place of residence.
Assists School Principals, Transportation Department and Area Industrial Security Organization for the
orderly evacuation of children to their homes if safe to do so. When it is not safe to return children
6
home, coordinates the evacuation of children to another safe area identified in the plan or advises that
the school initiates “shelter in place”

Page 74 of 131
 Instructs Administrator Recreation Services to terminate normal functions at the following buildings
and prepare them to receive evacuees if instructed to do so by Department Manager
 Name of buildings
7



When instructed by Department Manager or Disaster Commander, Area ECC that residents or
8 employees should ‘Shelter in Place’, he instructs community wardens or office floor directors to deliver
this message to residents/employees.
Reports on the situation within affected areas of the Community to Departmental Manager and
9
advises him on corrective actions being taken.
Requests Shift Superintendent and Shift Coordinators at the site of the emergency and in the
10 community to provide updates of conditions in the field and reports on relevant issues to Department
Manager.
When required, instructs Departmental Support Organizations to provide necessary equipment and
11
materials support to the drill site and for evacuees.
Instructs Departmental Support Organizations to evaluate whether any damage to community facilities
12
requires immediate remedial action to make them safe for re-occupancy.
Ensures that any remedial work identified is conducted and that buildings and houses are safe prior to
13
a decision being given to reoccupy them.
Ensures that Departmental Support Organizations provide necessary equipment and material support
14
for evacuees.
LEVEL 3
1 Continues with Level 1 and 2 activities.
When instructed by Departmental Manager or Disaster Commander, Area ECC, initiates complete
evacuation procedures for residents, visitors and employees residing or working within the affected
Zone(s) in the Community to areas identified in the Emergency Response Plan as evacuation zones.
These include use of other Saudi Aramco Community Facilities as well as for facilities in the local
2
community where a “mutual aid’ agreement has been concluded. The order of priority would be (i),
hospital patients, dependents and visitors (ii), female employees, (iii), non-essential male employees
and contractors. The order of priority would be (i), medical inpatients (ii), dependents and visitors (iii),
female employees, (iv), non-essential male employees and contractors.
Coordinates with other CS support services organizations to deliver necessary support to evacuees
3
relocated to designated evacuation areas.
RECOVERY
Receives notification from the Department Manager that emergency is under control and that it is safe
1
to return to normal operations.
Instructs Division Heads to return to normal operations when it is confirmed that emergency is under
2
control.
Initiates a program with Community Services Support Organizations to evaluate whether any damage
3
to community facilities requires immediate remedial action to make them safe for re-occupancy.
Ensures that any remedial work identified is conducted and that buildings and houses are safe prior to
4
a decision being given to reoccupy them.
With the assistance of Transportation Department, coordinates the safe and orderly return of
5
evacuated residents to their homes.
Initiates a review of Community Services Organization response to the emergency and ensures that
6 findings arising from the response are incorporated in emergency response training and in updates of
the Community Services Organization’s Emergency Response Plan

Page 75 of 131
 Issued Date Replaces
UTILITIES DEPARTMENT
Next Planned Update Approval
Duty Checklist for Emergency

Shift Superintendents
Seq.
Duty/Activity
No.
ALL LEVELS
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Division in the plan.
2 On notification that an emergency exists, report to the departmental ECC for instructions.
Acts on instructions from Departmental Manager and Departmental Incident Coordinator and
3
establishes himself in the field either in support of well site activities or in community activities.
4 Oversees activities of Community Wardens, and maintenance crews in the field.
Provides all required feedback on field conditions/activities to his Manager and Departmental Incident
5
Coordinator.
If assigned to an in- camp or off – camp evacuation area, he is present at the registration area and if an
employee turns up looking for evacuated dependents, advises them when he knows where they are
6
located. Where they cannot be located, he immediately calls Dhahran Industrial Security on 113 and
requests that a check be made at the requesters residence if he resides in one of the zones evacuated.
RECOVERY
Participates in the review of Community Services Organization response to the emergency and the
1
implementation of amendments to the Community Services Emergency Response Plan.

Issued Date Replaces

UTILITIES DEPARTMENT
Next Planned Update Approval
Duty Checklist for Emergency

Departmental Safety Coordinator

Seq.
Duty/Activity
No.
ALL LEVELS
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Division in the plan.
Is based in Utilities Department ECC and assists Department Incident Coordinator in ensuring an
2
effective Community Services response to the emergency.
Advises UD Manager and other member of UD ECC on safety aspects and perceived risks of any
3
activities undertaken.
RECOVERY
Participates in the review of Community Services Organization response to the emergency and the
1
implementation of amendments to the Community Services Emergency Response Plan.

Page 76 of 131
 Issued Date Replaces
UTILITIES DEPARTMENT
Next Planned Update Approval
Duty Checklist for Emergency

Superintendent, Facilities Maintenance Division

Seq.
Duty/Activity
No.
LEVEL 1
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Division in the plan.
2 On notification that an emergency exists, reports to the departmental ECC and requests that Shift
Coordinators also report.
3 Establishes communication with Operational Unit Heads within his Division.
Provides the necessary manpower and equipment to support failure of Electrical Systems, Central AC
4 systems and other equipment in all buildings for which his division is responsible for utilities
maintenance.
LEVEL 2
1 Continues with Level 1 responsibilities.
Instructs appropriate UD shift superintendents/shift coordinators (or equivalents in districts -NAME)
2 to mobilize and dispatch required transportation, equipment and material supplies to support
operations.
When instructed by Departmental Incident Coordinator, initiates staged evacuation procedures for
employees, contractors/concessionaires and visitors within the affected Zone(s) to in- camp
designated evacuation areas. This will involve coordination with Transportation Department and Area
3 Industrial Security Organization. Information given will include instructions that employees gather in
assembly areas outside buildings/facilities where they will be transported to areas identified above as
in-camp designated evacuation areas. The order of priority would be (i), female employees and
visitors (ii) non-essential male employees and contractors.
If it is determined that it is unsafe to evacuate UD buildings due to a rapidly developing emergency,
instructs shift superintendents/shift coordinators (or equivalents in districts - NAME) to request that
4
building occupants ‘Shelter in Place’ as indicated in the plan and attached ‘Shelter in Place’
Instructions.
Calls management of Contractor Companies within his division to have contractor employees working
within affected areas of the community that have been evacuated from affected zones collected at
5
designated evacuation areas and transported to a safe place outside the Community such as their
place of residence.
Based on the level of damage identified to buildings and major utilities, instructs UD Maintenance
6
Organizations to secure repairs to these buildings
Instructs shift superintendents/shift coordinators to provide necessary utilities support for evacuees.
This support will be dependent on conditions within the sites of evacuation but may include items such
7
portable lighting, generators, free standing AC units, tankered water and transportation vehicles
(pickup trucks)
Communicates with Shift Superintendent/Shift Coordinators at the site of the emergency and in the
8 community to receive updates of conditions in the field and reports on relevant issues to Departmental
Incident Coordinator or Manager UD (Department Manager in Districts).

Page 77 of 131
 LEVEL 3
1 Continues with Levels 1 and 2 operations.
Coordinates with Transportation Department and Area Industrial Security Organization to implement
procedures for the total evacuation of UD employees and contractors working within Dhahran Campus
to areas identified in this Emergency Response Plan as designated evacuation areas outside the
2
affected Community (name Community). These include use of other Saudi Aramco Community
Facilities outside of the affected community. The order of priority would be (i), female employees, (ii),
non-essential male employees and contractors/concessionaires.
RECOVERY
Receives notification from Departmental Manager, Departmental Incident Coordinator or Corporate
1 Disaster Response and Recovery Supervisor that emergency is under control and that it is safe to
return to normal operations.
Implements a program with UD Support Organizations to evaluate whether any damage to UD
2
buildings and facilities requires immediate remedial action to make them safe for re-occupancy.
Ensures that any remedial work identified is conducted and that buildings and houses are safe prior to
3
a decision being given to reoccupy them.
Instructs Shift Superintendents/Shift Coordinators to implement return to normal duties by employees
4
and contractors.
Participates in a review of Community Services Organization response to the emergency and ensures
5 that findings arising from the response are incorporated in emergency response training and in his
Division.

Issued Date Replaces

UTILITIES DEPARTMENT
Next Planned Update Approval
Duty Checklist for Emergency

Superintendent, Utilities Plants and Operations Division

Seq.
Duty/Activity
No.
LEVEL 1
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Division in the plan.
On notification that an emergency exists, reports to the departmental ECC and requests that Shift
2
Coordinators also report.
3 Establishes communication with Operational Unit Heads within his Division.
Instructs field staff to implement any recommendations relating to UD support to first responders such
4 as Area ISO, FrPD and SAMSO located in the staging are outside of hot zone where the incident has
occurred. This can include items such as increasing water pressure or isolating water supplies.
LEVEL 2
1 Continues with Level 1 responsibilities
Instructs appropriate UD shift superintendents/shift coordinators (or equivalents in districts -NAME) to
2
mobilize and dispatch required transportation, equipment and material supplies to support operations.
When instructed by Departmental Incident Coordinator, initiates staged evacuation procedures for
employees, contractors/concessionaires and visitors within the affected Zone(s) to in- camp
designated evacuation areas. This will involve coordination with Transportation Department and Area
3
Industrial Security Organization. Information given will include instructions that employees gather in
assembly areas outside buildings/facilities where they will be transported to areas identified above as
in-camp designated evacuation areas. The order of priority would be (i), female employees and
Page 78 of 131
 visitors (ii) non-essential male employees and contractors.
If it is determined that it is unsafe to evacuate UD buildings (for Districts change to relevant
Sanitary Operations Buildings) due to a rapidly developing emergency, instructs shift
4
superintendents/shift coordinators (or equivalents in districts - NAME) to request that building
occupants ‘Shelter in Place’ as indicated in the plan and attached ‘Shelter in Place’ Instructions.
Calls management of Contractor Companies within his division to have contractor employees working
within affected areas of the community that have been evacuated from affected zones collected at
5
designated evacuation areas and transported to a safe place outside the Community such as their
place of residence.
Based on the level of damage identified to buildings and major utilities, instructs UD Maintenance
Organizations (for Districts change to appropriate Division) to secure repairs to these buildings,
6
water supply networks and sewerage systems and to divert any effluent contaminated with
hydrocarbons to catchment ponds.
Instructs shift superintendents/shift coordinators to provide necessary utilities support for evacuees.
This support will be dependent on conditions within the sites of evacuation but may include items such
7
portable lighting, generators, free standing AC units, tankered water and transportation vehicles
(pickup trucks).
Communicates with Shift Superintendent/Shift Coordinators at the site of the emergency and in the
8 community to receive updates of conditions in the field and reports on relevant issues to Manager UD.
(For Districts change this to relevant Manager).

LEVEL 3
1 Continues with Levels 1 and 2 operations.
Coordinates with Transportation Department and Area Industrial Security Organization to implement
procedures for the total evacuation of UD employees and contractors/concessionaires working within
Community to areas identified in this Emergency Response Plan as designated evacuation areas
2
outside the Community. These include use of other Saudi Aramco Community Facilities outside of the
affected Community in Dhahran Camps. The order of priority would be (i) female employees, (ii), non-
essential male employees and contractors/concessionaires.
RECOVERY
Receives notification from Departmental Manager, Departmental Incident Coordinator or Corporate
1 Disaster Response and Recovery Supervisor that emergency is under control and that it is safe to
return to normal operations.
Implements a program with UD Support Organizations (for Districts, change as appropriate) to
2 evaluate whether any damage to UD facilities and/or utilities requires immediate remedial action to
make them safe for re-occupancy.
Ensures that any remedial work identified is conducted and that buildings and utilities are safe prior to
3
a decision being given to reoccupy/reinstate them.
Instructs Shift Superintendents/shift Coordinators to implement return to normal duties by employees
4
and contractors.
Participates in a review of Community Services Organization response to the emergency and ensures
5 that findings arising from the response are incorporated in emergency response training in his
Division.

Page 79 of 131
 Issued Date Replaces
UTILITIES DEPARTMENT
Next Planned Update Approval
Duty Checklist for Emergency

Superintendent, Utilities Services Maintenance Division

Seq.
Duty/Activity
No.
LEVEL 1
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Division in the plan.
2 On notification that an emergency exists, reports to the departmental ECC and requests that Shift
Coordinators also report.
3 Establishes communication with Operational Unit Heads within his Division.
LEVEL 2
1 Continues with Level 1 responsibilities.
Instructs appropriate UD shift superintendents/shift coordinators (or equivalents in districts - NAME)
2 to mobilize and dispatch required transportation, equipment and material supplies to support
operations.
When instructed by Departmental Incident Coordinator, initiates staged evacuation procedures for
employees, contractors/concessionaires and visitors within the affected Zone(s) to in- camp
designated evacuation areas. This will involve coordination with Transportation Department and Area
3 Industrial Security Organization. Information given will include instructions that employees gather in
assembly areas outside buildings/facilities where they will be transported to areas identified above as
in-camp designated evacuation areas. The order of priority would be (i), female employees and
visitors (ii) non-essential male employees and contractors.
If it is determined that it is unsafe to evacuate UD buildings due to a rapidly developing emergency,
instructs shift superintendents/shift coordinators (or equivalents in districts - NAME) to request that
4
building occupants ‘Shelter in Place’ as indicated in the plan and attached ‘Shelter in Place’
Instructions.
Calls management of Contractor Companies within his division to have contractor employees working
within affected areas of the community that have been evacuated from affected zones collected at
5
designated evacuation areas and transported to a safe place outside the Community such as their
place of residence.
Based on the level of damage identified to buildings and major utilities, instructs UD Maintenance
6
Organizations to secure repairs to AC systems in these buildings
Provides AC systems support to other proponent organizations when requested to do so by his
7
manager or by the Disaster Commander.
Communicates with Shift Superintendent/Shift Coordinators at the site of the emergency and in the
8 community to receive updates of conditions in the field and reports on relevant issues to Manager UD
(For Districts change this to relevant Manager).

Page 80 of 131
 LEVEL 3
1 Continues with Levels 1 and 2 operations.
Coordinates with Transportation Department and Area Industrial Security Organization to implement
procedures for the total evacuation of UD employees and contractors working within Dhahran Campus
to areas identified in this Emergency Response Plan as designated evacuation areas outside the
2
affected Community Dhahran Camps. These include use of other Saudi Aramco Community Facilities
outside of the affected community. The order of priority would be (i), female employees, (ii), non-
essential male employees and contractors/concessionaires.
RECOVERY
Receives notification from Departmental Manager, Departmental Incident Coordinator or Corporate
1 Disaster Response and Recovery Supervisor that emergency is under control and that it is safe to
return to normal operations.
Implements a program with UD Support Organizations (for Districts, change as appropriate to
2 evaluate whether any damage to community AC Plants requires immediate remedial action to make
them safe for to be placed back in service.
Ensures that any remedial work identified is conducted and that AC Systems are safe prior to a
3
decision being given to reinstate them.
Instructs Shift Superintendents/Shift Coordinators to implement return to normal duties by employees
4
and contractors.
Participates in a review of Community Services Organization response to the emergency and ensures
5 that findings arising from the response are incorporated in emergency response training in his
Division.

Issued Date Replaces

UTILITIES DEPARTMENT
Next Planned Update Approval
Duty Checklist for Emergency

Superintendent, Medical and Office Maintenance Division

Seq.
Duty/Activity
No.
LEVEL 1
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Division in the plan.
2 On notification that an emergency exists, reports to the departmental ECC and requests that Shift
Coordinators also report.
3 Establishes communication with Operational Unit Heads within his Division.
Provides the necessary manpower and equipment to support Saudi Aramco Medical Services
4
Organization during the emergency.
Implements internal emergency procedures within any affected Saudi Aramco Health Center to deal
5
with loss of major utilities.
LEVEL 2
1 Continues with Level 1 responsibilities.
Instructs appropriate UD shift superintendents/shift coordinators (or equivalents in districts - NAME)
2 to mobilize and dispatch required transportation, equipment and material supplies to support
operations.
3 When instructed by Departmental Incident Coordinator, initiates staged evacuation procedures for
employees, contractors/concessionaires and visitors within the affected Zone(s) to in- camp

Page 81 of 131
 designated evacuation areas. This will involve coordination with Transportation Department and Area
Industrial Security Organization. Information given will include instructions that employees gather in
assembly areas outside buildings/facilities where they will be transported to areas identified above as
in-camp designated evacuation areas. The order of priority would be (i), female employees and
visitors (ii) non-essential male employees and contractors.
If it is determined that it is unsafe to evacuate UD buildings due to a rapidly developing emergency,
instructs shift superintendents/shift coordinators (or equivalents in districts - NAME) to request that
4
building occupants ‘Shelter in Place’ as indicated in the plan and attached ‘Shelter in Place’
Instructions.
Calls management of Contractor Companies within his division to have contractor employees working
within affected areas of the community that have been evacuated from affected zones collected at
5
designated evacuation areas and transported to a safe place outside the Community such as their
place of residence.
Based on the level of damage identified to medical and office buildings, instructs UD Maintenance
6 Organizations (or their equivalent in Districts to secure repairs to these buildings- need to name
equivalent).
LEVEL 3
1 Continues with Levels 1 and 2 operations.
Coordinates with Transportation Department and Area Industrial Security Organization to implement
procedures for the total evacuation of UD employees and contractors working within Dhahran Campus
to areas identified in this Emergency Response Plan as designated evacuation areas outside the
2
affected Community (name Community). These include use of other Saudi Aramco Community
Facilities outside of the affected community. The order of priority would be (i), female employees, (ii),
non-essential male employees and contractors/concessionaires.
RECOVERY
Receives notification from Departmental Manager, Departmental Incident Coordinator or Corporate
1 Disaster Response and Recovery Supervisor that emergency is under control and that it is safe to
return to normal operations.
Implements a program with UD Support Organizations to evaluate whether any damage to facilities
2 requires immediate remedial action to make them safe for re-occupancy and supplies manpower and
materials as necessary to assist in repairs.
Ensures that any remedial work identified is conducted and that facilities are safe prior to a decision
3
being given to reoccupy them.
Instructs Shift Superintendents/Shift Coordinators to implement return to normal duties by employees
4
and contractors.
Participates in a review of Community Services Organization response to the emergency and ensures
5
that findings arising from the response are incorporated in emergency response training in his division.

Page 82 of 131
 Issued Date Replaces
UTILITIES DEPARTMENT
Next Planned Update Approval
Duty Checklist for Emergency

Coordinator, Technical Support Division

Seq.
Duty/Activity
No.
LEVEL 1
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Division in the plan.
2 On notification that an emergency exists, reports to the departmental ECC and requests that Shift
Coordinators also report.
3 Establishes communication with Operational Unit Heads within his Division.
LEVEL 2
1 Continues with Level 1 responsibilities.
Instructs appropriate UD shift superintendents/shift coordinators (or equivalents in districts -NAME) to
2
mobilize and dispatch required transportation, equipment and material supplies to support operations.
When instructed by Departmental Incident Coordinator, initiates staged evacuation procedures for
employees, contractors/concessionaires and visitors within the affected Zone(s) to in- camp
designated evacuation areas. This will involve coordination with Transportation Department and Area
3 Industrial Security Organization. Information given will include instructions that employees gather in
assembly areas outside buildings/facilities where they will be transported to areas identified above as
in-camp designated evacuation areas. The order of priority would be (i), female employees and
visitors (ii) non-essential male employees and contractors.
If it is determined that it is unsafe to evacuate UD buildings due to a rapidly developing emergency,
instructs shift superintendents/shift coordinators (or equivalents in districts -NAME) to request that
4
building occupants ‘Shelter in Place’ as indicated in the plan and attached ‘Shelter in Place’
Instructions.
Calls management of Contractor Companies within his division to have contractor employees working
within affected areas of the community that have been evacuated from affected zones collected at
5
designated evacuation areas and transported to a safe place outside the Community such as their
place of residence.
Provides Fire Protection System maintenance support to all buildings where UD is responsible for the
6
maintenance of fire protection system.
LEVEL 3
1 Continues with Levels 1 and 2 operations.
Coordinates with Transportation Department and Area Industrial Security Organization to implement
procedures for the total evacuation of UD employees and contractors working within Dhahran Campus
to areas identified in this Emergency Response Plan as designated evacuation areas outside the
2
affected Community (name Community). These include use of other Saudi Aramco Community
Facilities outside of the affected community. The order of priority would be (i), female employees, (ii),
non-essential male employees and contractors/concessionaires.
RECOVERY
Receives notification from UD Incident Manager or Corporate Disaster Response and Recovery
1
Supervisor that emergency is under control and that it is safe to return to normal operations.
Assists other Utilities Maintenance Divisions on the administrative technical aspects of implementing
2
remedial works in damaged buildings, facilities and major utilities.
3 Instructs Unit Heads to implement return to normal duties by employees and contractors.

Page 83 of 131
 Issued Date Replaces
UTILITIES DEPARTMENT
Next Planned Update Approval
Duty Checklist for Emergency

Director, Saudi Aramco Built Gov’t. Schools Division

Seq.
Duty/Activity
No.
LEVEL 1
Have a thorough and demonstrable knowledge of this Emergency Response Plan and the role of his
1
Division in the plan.
2 On notification that an emergency exists, reports to the departmental ECC and requests that Shift
Coordinators also report.
3 Establishes communication with Operational Unit Heads within his Division.
LEVEL 2
1 Continues with Level 1 responsibilities.
Instructs appropriate UD shift superintendents/shift coordinators (or equivalents in districts -NAME) to
2
mobilize and dispatch required transportation, equipment and material supplies to support operations.
When instructed by Departmental Incident Coordinator, initiates staged evacuation procedures for
employees, contractors/concessionaires and visitors within the affected Zone(s) to in- camp
designated evacuation areas. This will involve coordination with Transportation Department and Area
3 Industrial Security Organization. Information given will include instructions that employees gather in
assembly areas outside buildings/facilities where they will be transported to areas identified above as
in-camp designated evacuation areas. The order of priority would be (i), female employees and
visitors (ii) non-essential male employees and contractors.
If it is determined that it is unsafe to evacuate UD buildings due to a rapidly developing emergency,
instructs shift superintendents/shift coordinators (or equivalents in districts -NAME) to request that
4
building occupants ‘Shelter in Place’ as indicated in the plan and attached ‘Shelter in Place’
Instructions.
Calls management of Contractor Companies within his division to have contractor employees working
within affected areas of the community that have been evacuated from affected zones collected at
5
designated evacuation areas and transported to a safe place outside the Community such as their
place of residence.
Provides Fire Protection System maintenance support to all buildings where UD is responsible for the
6
maintenance of fire protection system.
LEVEL 3
1 Continues with Levels 1 and 2 operations.
Coordinates with Transportation Department and Area Industrial Security Organization to implement
procedures for the total evacuation of UD employees and contractors working within Dhahran Campus
to areas identified in this Emergency Response Plan as designated evacuation areas outside the
2
affected Community (name Community). These include use of other Saudi Aramco Community
Facilities outside of the affected community. The order of priority would be (i), female employees, (ii),
non-essential male employees and contractors/concessionaires.
RECOVERY
Receives notification from UD Incident Manager or Corporate Disaster Response and Recovery
1
Supervisor that emergency is under control and that it is safe to return to normal operations.
Assists other Utilities Maintenance Divisions on the administrative technical aspects of implementing
2
remedial works in damaged buildings, facilities and major utilities.
3 Instructs Unit Heads to implement return to normal duties by employees and contractors.

Page 84 of 131
 Attachment “E”
Utilities Department

SCENARIO ANALYSIS WORKSHEET

SCENARIO ANALYSIS WORKSHEET

Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Confined Space
Explosion Natural Disaster Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse _________________
Toxic Vapor Release Search/Rescue

A. Description of the Scenario:

A fire starts in electrical room in a CS Building. The fire quickly spreads to adjacent offices and is increasing
in size. Fire alarm activates and building is evacuated.

B. Possible Causes:
Electrical Fire – Loose wiring or Electrical Fire – Overloaded circuit.

C. Expected Size, Areas Affected, and Duration:

Any CS building electrical room- with two offices catching fire and the fire spreads quickly. Fire declared
controlled by FrPD after 4 hours.

D. Effect on Operations:
Closure of offices and relocation of 30 employees for a period of one month.

E. Location-specific/Equipment-specific Notes:
Electrical Room XX, Building YY, Floor No ZZ. Electrical supply wiring to panel board overheats, and causes
fire in electrical room that quickly spreads to two adjacent offices either side of the Electrical room. No known
hazardous materials in the area and construction of offices meet Building Code Standards for fire resistance.
However, soft office furnishings were not fire rated, catch fire and assist in spread.

F. Preventive Measures:

Comments Recommendations
Routine inspection and testing of electrical wiring and
Need to implement a SAP-based PM check for
associated equipment. No documented PM checks
electrical distribution system.
on electrical distribution system in building.

G. Initial Response:
A fire starts in electrical room in a CS Building. The fire quickly spreads to adjacent offices and is increasing
in size. Fire alarm activates and building is evacuated.

Page 85 of 131
 Required Actions
 Emergency reported via “110”
 Security immediately determines that it is a Level
1 Emergency that can be dealt with by
Community, FrPD and SAMSO.
 Security personnel and Building Supervisor
secure area.
 CS Manager instructs his Incident Coordinator to
open Departmental ECC.
 Disaster Post Commander (INCIDENT
COMMANDER) (CS shift Superintendent) reports
to incident location and establishes contact with
Departmental ECC.
 INCIDENT COMMANDER establishes incident
command post and staging area.
 FrPD arrive, extinguish fire.
 Ambulance arrives, provides emergency
treatment to victims of smoke inhalation at scene
and transfers them to nearest SAMSO
Emergency Room.
 INCIDENT COMMANDER assesses
situation/damage.
 INCIDENT COMMANDER identifies/reports
number of victims.
 INCIDENT COMMANDER requests any
additional assistance.

H. Pre-Incident Plan Information:

Electrical Fire – Loose wiring or Electrical Fire – Overloaded circuit.

Resource Required Resource Available

Security
 Trained in procedures to notify emergency
response personnel
 Provide security vehicles, trained security
personnel and caution tape/barricades
 Have radios available for communication in the
event that other systems are down List what is available compared with what is
 Record “113” message where appropriate required.

FrPD
 Provide FrPD equipment (i.e. truck, fire
extinguishing equipment, ladders, forced entry
equipment, search and rescue, breathing
apparatus sets and trained personnel)

Resource Required Resource Available

Medical List what is available compared with what is
 Provide ambulance and trained medical staff required.

Page 86 of 131
Community Service Utilities/Maintenance
 Provide trained technicians to restore/cutoff
power within the building and to handle all utility
and maintenance services
 Increase, pressure/flow to fire hydrants if
requested by FrPD
 Provide meals and beverages if required for
response personnel
 Have radios available tuned to CS frequency for
communication in the event that other systems
are down
 Stand by generators to be well-maintained and
ready to be utilized

Power Operations Department (POD)

 Provide trained technicians to restore/cutoff
incoming power to buildings

Loss Prevention Department (LPD)

 Identify/recommend “Best” practices for both
mitigation and response
Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Fire Protection Department
 SAMSO
 Power Operations Department
 Loss Prevention

J. Evaluation and Ranking:

Probability Consequences Ranking
3 5 15
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 87 of 131
 SCENARIO ANALYSIS WORKSHEET
Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Confined Space
Explosion Natural Disaster Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse Arc Flash Incident
Toxic Vapor Release Search/Rescue

A. Description of the Scenario:

While working in a panel board, an electrical arc flash occurred on one bus inside electrical panel. The
incident resulted in a localized fire, loss of power to the area served by the panel board and one (1)
electrician received severe burn injuries and is unconscious at the scene. Smoke from panel board set off
fire alarm in building.

B. Possible Causes:
Human error – Electrical Distribution Equipment failure due to lack of maintenance, dust or loose terminations
causing an arcing fault between electrical phases, neutral or ground.

C. Expected Size, Areas Affected, and Duration:

Resulting plasma arc causes severe injury to operator, fire inside panel board and adjacent areas in
Mechanical Equipment Room (MER), loss of power to the customers, smoke causes building evacuation. The
total duration of the emergency is 8 hours with the building evacuated for a period of 2 hours.

D. Effect on Operations:
 A two hour disruption to all operations in the building
 A further six hours in replacing the panel board
 Areas of building served by panel board have no electricity for 8 hours

E. Location-specific/Equipment-specific Notes:
Any Office, Workshop Building Recreation Facility, Dining Room, Commissary or Warehouse- (Identify
location), Electrical Panel Board in MER. No known hazardous materials in the area. Area has restricted
access. Keys are available with (Name person and contact details).

F. Preventive Measures:

Comments
 Some electrical technicians nor certified by GI
2.721 to perform work on electrical installations
above 240 volts.
 No documentation to support that safe operating
procedure had been developed and implemented
as required by GI 2.721 Electric Arc Flash Hazard
Mitigation.
 Electrical workers not provided with required PPE
Recommendations
 Proper operator certification per GI 2.721 Electric
Arc Flash Hazard Mitigation
 Implementation and documentation of safe
operating and maintenance procedures per GI
2.721 Electric Arc Flash Hazard Mitigation
 Provision of personal appropriate arc flash rated
personal protective clothing and equipment per GI
2.721 Electric Arc Flash Hazard Mitigation.

G. Initial Response:

Page 88 of 131
 Required Actions
 Emergency reported via “110”
 Second electrician dials 110 and requests
assistance from Fire Protection Department
(FrPD), and SAMSO Emergency Response
Personnel.
 Second electrician also notifies Building
Supervisor.
 Security immediately determines that it is a Level
1 Emergency that can be dealt with by
Community, FrPD and SAMSO.
 Security personnel and Building Supervisor
secure area.
 CS Manager instructs his Incident Coordinator to
open Departmental ECC.
 Disaster Post Commander (INCIDENT
COMMANDER) (CS shift Superintendent) reports
to incident location and establishes contact with
Departmental ECC.
 INCIDENT COMMANDER establishes incident
command post and staging area.
 FrPD arrive, extinguish fire and remove victim
from the “hot zone”.
 Ambulance arrives, provides emergency
treatment to victim at scene and transfers him to
nearest SAMSO Emergency Room.
 INCIDENT COMMANDER assesses
situation/damage.
 INCIDENT COMMANDER identifies/reports
number of victims.
 INCIDENT COMMANDER requests any
additional assistance.

H. Pre-Incident Plan Information:

Resource Required Resource Available

Security
 Trained in procedures to notify emergency
response personnel
 Provide security vehicles, trained security
personnel and caution tape/barricades
 Have radios available for communication in the
event that other systems are down List what is available compared with what is
 Record “113” message where appropriate required.

FrPD
 Provide FrPD equipment (i.e. truck, fire
extinguishing equipment, ladders, forced entry
equipment, search and rescue, breathing
apparatus sets and trained personnel)

Page 89 of 131
 Resource Required Resource Available
Medical
 Provide ambulance and trained medical staff

Community Service Utilities/Maintenance

 Provide trained technicians to restore/cutoff
power within the building and to handle all utility
and maintenance services
 Increase, pressure/flow to fire hydrants if
requested by FrPD
 Provide meals and beverages if required for
response personnel
 Have radios available tuned to CS frequency for List what is available compared with what is
communication in the event that other systems required.
are down
 Stand by generators to be well-maintained and
ready to be utilized

Power Operations Department (POD)

 Provide trained technicians to restore/cutoff
incoming power to buildings

Loss Prevention Department (LPD)

 Identify/recommend “Best” practices for both
mitigation and response
Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Fire Protection Department
 SAMSO
 Power Operations Department
 Loss Prevention

J. Evaluation and Ranking:

Probability Consequences Ranking
3 5 15
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 90 of 131
 SCENARIO ANALYSIS WORKSHEET
Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Confined Space
Explosion Natural Disaster Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse Hostile Attack
Toxic Vapor Release Search/Rescue

A. Description of the Scenario:

Terrorists infiltrate community and cause explosion in a public area by parking a vehicle armed with an
explosive device as personnel are reporting for work in the morning. Three fatalities and 20 injured 5
seriously. All exit gates from community closed by Security`.

B. Possible Causes:
Terrorists able to gain access to community and explode a device in a public area.

C. Expected Size, Areas Affected, and Duration:

Car parking area, 8 cars damaged and adjacent building Nos. XX (Identify Buildings) suffered structural
damage including windows blown out. Area evacuated for 1 day while search for perpetrators is taking place
and for further checking for secondary devices.

D. Effect on Operations:
All buildings in and around mail center evacuated for one day. Key personnel relocated by Office Services
Department.

E. Location-specific/Equipment-specific Notes:
Car park and adjacent buildings (Identify Building Nos.) Suspect that there may be a secondary devices
and that Security will need specialist search teams.

F. Preventive Measures:

Comments Recommendations
Security checking of visiting vehicles must be more
Industrial security monitors all vehicles entering the
robust to prevent unauthorized personnel from
community at two gates
entering community. Use of specialized search
teams and detection equipment needs to be
considered.

G. Initial Response:

Required Actions
 Emergency reported via “110”
 Security immediately determines that it is a Level
3 Emergency and alerts OSPAS to mobilize
Corporate Crisis Management Team (CMT).
 OSPAS/CMT directs Area ECC Disaster
Commander who opens Area ECC and requests
that Managers of responding departments report
to Area ECC.

Page 91 of 131
 Required Actions
 Community Services Manager instructs
Departmental Incident Coordinator to open
Departmental ECC.
 Disaster Post Commander (INCIDENT
COMMANDER) (CS shift Superintendent) reports
to incident location and establishes contact with
Departmental ECC.
 INCIDENT COMMANDER establishes incident
command post and staging area.
 Security personnel and Building Supervisor
secure area following evacuation.
 FrPD arrive, and extinguish fires in cars.
 Ambulance arrives, confirms number of fatalities
and provides emergency treatment to victims
before transferring them to nearest SAMSO
Emergency Room.
 Security confirms and reports number of fatalities
and injured victims to OSPAS/CMT.
 INCIDENT COMMANDER assesses
situation/damage.
 INCIDENT COMMANDER requests any
additional assistance.

H. Pre-Incident Plan Information:

Resource Required Resource Available

Security
 Trained in procedures to notify OSPAS and
other
 Response personnel
 Provide security vehicles, emergency trained
security personnel and caution tape/barricades
to cordon off the area surrounding the incident.
 Have radios available for communication in the
event that other systems are down
 Record “113” message
List what is available compared with what is
FrPD required.

 Provide FrPD equipment (i.e. truck, fire

extinguishing equipment, ladders, forced entry
equipment, search and rescue, breathing
apparatus sets and trained personnel).

Medical
 Provide ambulance and trained medical staff to
deal with casualties

Page 92 of 131
 Resource Required Resource Available
Community Service Utilities/Maintenance
 Provide logistic support to response personnel
and affected residents/ office users in
surrounding buildings/housing such as shelter,
catering and staging area as requested by
Incident Commander.
 Have radios available tuned to CS Frequency for
communication in the event that other systems List what is available compared with what is
are down required.
 Notify the affected residents.
 Provide temporary housing to affected residents.

Loss Prevention Department (LPD)

 Identify/recommend “Best” practices for both
mitigation and response.
Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Fire Protection Department
 SAMSO
 Loss Prevention

J. Evaluation and Ranking:

Probability Consequences Ranking
3 5 15
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 93 of 131
 SCENARIO ANALYSIS WORKSHEET
Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Confined Space
Explosion Natural Disaster, Flooding Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse _______________
Toxic Vapor Release Search/Rescue

A. Description of the Scenario:

A storm causes flooding in 40 houses in a low lying area of the camp. Two trees are uprooted and fall on
houses resulting in four persons being injured.

B. Possible Causes:
A storm

C. Expected Size, Areas Affected, and Duration:

Forty (40) houses in community with flood damage, two with structural damage. A total of 40 families (135
occupants) requiring temporary accommodation/ rehousing. Structural damage to roofs can be made safe in
one week. Repair and remediation of flood damage may take up to three months.

D. Effect on Operations:
Temporary housing facilities will be required for the 40 families for a period of three months. If this involves
moving from one community to another, there may be transportation for employees and their dependent
children may have to be temporarily enrolled in alternative schools. Personnel Department involvement.

E. Location-specific/Equipment-specific Notes:
Provide details of the area and houses involved. It is not anticipated that there will be any issue with
hazardous materials in affected houses. However, maintenance responders must ensure that the electrical
supply serving affected houses has been checked for safety and isolated if necessary.

F. Preventive Measures:

Comments Recommendations
Consider providing storm drains and culverts to divert
Currently this low lying area is not protected against
run off surface water away from low lying residential
runoff from areas at a higher elevation and as such is
areas and maintaining these clear from accumulated
subject to flooding.
sand and debris.

G. Initial Response:

Required Actions
 Emergency reported via “110”
 Security immediately determines that it is a Level
1 Emergency that can be dealt with by
Community and SAMSO.
 CS Manager instructs his Incident Coordinator to
open Departmental ECC.

Page 94 of 131
 Required Actions
 Disaster Post Commander (INCIDENT
COMMANDER) (CS Shift Superintendent) reports
to incident location and establishes contact with
Departmental ECC.
 INCIDENT COMMANDER establishes incident
command post and staging area.
 Security personnel and Building Supervisor
secure area following evacuation of residents.
 FrPD arrive, and rescue trapped victim.
 Ambulance arrives, confirms number of
casualties and provides emergency treatment to
victims before transferring them to nearest
SAMSO Emergency Room.
 INCIDENT COMMANDER assesses
situation/damage.
 CS maintenance organization conducts safety
check on electrical installations to affected
houses.
 POD isolates electrical supply to household.
 INCIDENT COMMANDER requests any
additional assistance.

H. Pre-Incident Plan Information:

Resource Required Resource Available

Security
 Trained in procedures to notify emergency
response personnel
 Provide security vehicles, emergency trained
security personnel and caution tape/barricades
to cordon off the area surrounding the incident.
 Have radios available for communication in the
event that other systems are down
 Record “113” message if required
List what is available compared with what is
FrPD
required.
 Provide FrPD equipment (i.e. truck, fire
extinguishing equipment, ladders, forced entry
equipment, search and rescue, breathing
apparatus sets and trained personnel).

Page 95 of 131
 Resource Required Resource Available
Community Service Utilities/Maintenance
 Provide logistic support to response personnel
and affected residents/ office users in
surrounding buildings/housing such as shelter,
catering and staging area as requested by
Incident Commander.
 Have radios available tuned to CS Frequency
for communication in the event that other List what is available compared with what is
systems are down required.
 Notify the affected residents.
 Provide temporary housing to affected residents.

Loss Prevention Department (LPD)

 Identify/recommend “Best” practices for both
mitigation and response.
Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required.

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Fire Protection Department
 Loss Prevention
 Power Operations Department
 Personnel Department

J. Evaluation and Ranking:

Probability Consequences Ranking
2 3 6
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 96 of 131
 SCENARIO ANALYSIS WORKSHEET
Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Confined Space
Explosion Natural Disaster Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse _______________
Toxic Vapor Release Search/Rescue

A. Description of the Scenario:

An oil drilling operation close to the community is affected by an uncontrolled blowout resulting in a cloud of
hydrogen sulfide (H2S) gas being released and the prevailing wind is blowing towards the community.
Number of casualties at the well site includes 3 fatalities and 2 seriously injured with potential for further
casualties in persons exposed to H2S release.

B. Possible Causes:
Failure of inbuilt safety devices at the well site following blowout resulting in uncontrolled release of gas
containing H2S.

C. Expected Size, Areas Affected, and Duration:

Large cloud of gas released heading towards Area X of community. Five hundred residences likely to be
affected. Expected duration is 3-4 hours.

D. Effect on Operations:
Loss of drilling well and subsequent delay in exploiting oil resources. Large cloud of gas released heading
towards Area X of community. Five hundred residences likely to be affected. Residents will initially be
required to shelter in place. Expected duration is 3-4 hours.

E. Location-specific/Equipment-specific Notes:
Oil drilling/exploration site adjacent to community. Responders must be trained in H2S awareness and be
provided with personal H2S monitors before being deployed to affected area/zone.

F. Preventive Measures:

Comments
 Safety devices at well site failed to control
release of H2S
 Actions taken to control release of H2S following
blowout was slow resulting in a release of a
sizeable cloud of H2S.
 Gas monitors at fence line between drilling site
and community were not working
 There was a delay in notifying Area Industrial
Security of blowout.
Recommendations
 Inbuilt safety devices at well site should not fail
 Ignition of well following blowout should be done
in timely manner
 Sufficient gas monitors need to be in place and
operational to detect any H2S before it reaches
the community
 Notification procedures for emergency also need
to be timely

Page 97 of 131
 G. Initial Response:

Required Actions
 Emergency reported by Drilling Department via
“110”
 Security immediately determines that it is a Level
3 Emergency and alerts OSPAS to mobilize
Corporate Crisis Management Team (CMT)
 OSPAS/CMT directs Area ECC Disaster
Commander who opens Area ECC and requests
that Managers of responding departments report
to Area ECC
 Disaster Commander ECC instructs (Insert
Name of CS Department) Manager to arrange to
instruct residents in areas most likely to be
affected to “Shelter in Place”
 CS Shift Superintendent reports to “Cold Zone”
established by Drilling Department outside of Well
Site and reports on situation to Disaster
Commander through his department manager or
Departmental Incident Coordinator
 Security personnel secure area around well site
following evacuation of non-essential employees
 Ambulance arrives, confirms number of fatalities
and provides emergency treatment to victims
before transferring them to nearest SAMSO
Emergency Room
 Security confirms and reports number of fatalities
and injured victims to OSPAS/CMT
 CS Incident Coordinator instructs that CS
Wardens report to potentially affected residential
zones with appropriate PPE and personal gas
monitors if safe to do so to assist in conveying
requirement to shelter in place to residents and if
necessary and safe to do so, evacuate residents
to a safe area

H. Pre-Incident Plan Information:

Resource Required Resource Available

Security
 Trained in procedures to notify OSPAS and
other emergency response personnel
 Provide security vehicles, emergency trained
security personnel and caution tape/barricades
to cordon off the area surrounding the incident. List what is available compared with what is
 Have radios available for communication in the required.
event that other systems are down
 Have personal gas monitoring devices for patrol
men
 Record “113” message if required

Page 98 of 131
 Resource Required Resource Available
FrPD
 Provide any logistical support required by
Drilling Department firefighting personnel at the
well site.

Medical
 Provide ambulance and trained medical staff to
deal with casualties in the Cold Zone

Community Service Utilities/Maintenance

 Provide logistic support to response personnel
and affected residents/ office users in
surrounding buildings/housing such as shelter,
catering and staging area as requested by
Incident Commander.
 Notify the affected residents with an instruction
to Shelter in Place.
 Provide temporary accommodation/ housing to
affected residents.
 Have radios available tuned to CS Frequency
for communication in the event that other
systems are down.
 Have personal gas monitoring devices for use of
shift superintendents, shift coordinators,
community wardens and any other personnel List what is available compared with what is
sent into the field. required.

Drilling Department

 Have an effective Emergency Response Plan to

minimize the risk of any release of a toxic vapor
and to mitigate the effects of such a release if it
occurs.
 Have clearly defined procedures for reporting
any emergency that could result in a toxic vapor
release.
 Have clearly defined procedures for mitigating
the severity of any toxic vapor release including
well ignition criteria.
 Conduct regular drills to test the readiness of
responders at the well site.

Government Affairs
 Have an effective procedure for communicating
with government departments and neighboring
facilities outside the Community Boundaries

Loss Prevention Department (LPD)

 Identify/recommend “Best” practices for both
mitigation and response.

Page 99 of 131
 Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required.

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Fire Protection Department
 SAMSO
 Drilling Department
 Government Affairs
 Loss Prevention

J. Evaluation and Ranking:

Probability Consequences Ranking
3 5 15
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 100 of 131

 SCENARIO ANALYSIS WORKSHEET
Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Release Confined Space
Explosion Natural Disaster Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse _______________
Toxic Vapor Release Search/Rescue

A. Description of the Scenario:

A Hazardous Materials Release (large chemical spillage) occurs due to spill of the Calcium Hypochlorite
Solution from a mixing tank in a sewage treatment plant (STP). Two employees suffer chemical burns to their
skin.

B. Possible Causes:
 Rupture of pipe or failure of coupling
 Leaking chemical dosing pump

C. Expected Size, Areas Affected, and Duration:

 The Sewage Treatment Plant (STP) open area.
 Circle of twenty meters diameter
 The leak is expected to be controlled and the area to be cleaned within 4 hours
 Repair to the chlorinator will take 2-3 days

D. Effect on Operations:
 Effect localized to STP
 Final effluent not discharged due to temporary failure of disinfection equipment. May need to be diverted
to evaporation pond

E. Location-specific/Equipment-specific Notes:
 The STP Hypochlorite Disinfection Facility
 The Hypochlorite storage tank
 The chemical dosing pump
 Responders (FrPD) will need to know strength of spill and volume as well as other hazardous materials
stored in the area that may have an incompatibility with the hypochlorite solution

F. Preventive Measures:

Comments Recommendations
 No CHB or MSDS available for Calcium  Chemical Hazard Bulletin (CHB) or Material
Hypochlorite Safety Data Sheet (MSDS) is displayed in or near
 Container of calcium hypochlorite had the chemical storage and mixing facility
safety/warning label removed.  Keep the concentrated chemical in a tightly
 Inadequate PPE provided. closed container, stored in a cool, dry, ventilated
 No safety shower or eye wash provided area
 Preventive Maintenance documentation was  Keep the original material identification label on
unclear the container and never store part of the chemical
in any other container unless a similar label is
affixed.

Page 101 of 131

 Comments
 No documentation was available to confirm that
employees were trained in the use and care of
Self Contained Breathing Apparatus (SCBA).
 No documentation was available to confirm that
employees working in the area and handling
calcium hypochlorite had received HAZCOM
training.
 No documentation was available to confirm that
employees working in the area had been trained
in First aid and Basic Life Safety (BLS).
G. Initial Response:
Required Actions
Recommendations
 Protect the container against physical damage
and moisture.
 Isolate the chemical from any source of heat or
ignition and other incompatible material.
 Handle the empty containers and the unused
quantities of the chemical as hazardous waste
and sent to an approved hazardous waste facility
as per the Environmental Protection Department
guidelines.
 All operators handling such chemicals need to be
provided with and wear appropriate PPE rubber
boots, gloves, lab coat, apron or coveralls, to
protect them against skin contact Use chemical
safety goggles and/or a full face shield where
splashing is possible.
 Maintain Safety Shower and Eye Wash Station in
the Sewage Treatment Plant, near to the
chemical storage area and the chemical dosing
equipment.
 Provide a half-face dust/mist for conditions of use
where exposure to the dust or mist is apparent.
 Provide Self Contained Breathing Apparatus
(SCBA) in the area for emergencies and train
staff in its use.
 Inspect all chemical handling, mixing and
distribution equipment regularly, especially the
joints and seals, for signs of wear, damage and
leak. Document findings in SAP Maintenance.
 HAZCOM
 Use of SCBA
 Emergency reporting procedures
 First Aid and BLS (minimum 10% on each
shift)
 Emergency reported via “110”
 Security immediately determines that it is a Level
1 Emergency that can be dealt with by
Community, Fire Protection Department and
SAMSO.
 CS Department Manager requests that
Department Incident Coordinator opens
Departmental ECC.
 Disaster Post Commander (INCIDENT
COMMANDER) (CS Shift Superintendent) reports
to incident location and establishes contact with
Departmental ECC.
Page 102 of 131
 Required Actions
 INCIDENT COMMANDER establishes incident
command post and staging area.
 Chemical burn victims should have contaminated
clothing removed and skin flushed with running
water for at least 15 minutes in safety shower.
Eyewash to be used where there has been
splash on the face of a victim.
 Spilled concentrated calcium hypochlorite diluted
to a safe level using water by FrPD.
 Ensure that spill does not mix with any
incompatible chemical that could result in a
reaction and a release of chlorine gas.
 Security personnel and Building Supervisor
secure area following evacuation of residents
 FrPD arrive, and rescue victims.
 Ambulance arrives, confirms number of
casualties and provides emergency treatment to
victims before transferring them to nearest
SAMSO Emergency Room.
 Security confirms and reports number of fatalities
and injured victims to OSPAS/CMT.
 INCIDENT COMMANDER assesses
situation/damage.
 INCIDENT COMMANDER requests any
additional assistance.

H. Pre-Incident Plan Information:

Resource Required Resource Available

Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required.

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Fire Protection Department
 SAMSO
 Loss Prevention

Page 103 of 131

 J. Evaluation and Ranking:
Probability Consequences Ranking
4 3 12
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 104 of 131

 SCENARIO ANALYSIS WORKSHEET
Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Release Confined Space
Explosion Natural Disaster Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse Power Failure Office
Toxic Vapor Release Search/Rescue Building

A. Description of the Scenario:

A power failure occurs in an office building resulting in total loss of power to work areas, work stations,
elevators, and water supply. Critical Personnel working in the area require to be relocated to temporary
facilities.

B. Possible Causes:
Failure of incoming supply due to burnt -out transformer at substation maintained by Power Operations
Department.

C. Expected Size, Areas Affected, and Duration:

Entire office complex is without power for two (2) days.

D. Effect on Operations:
All critical personnel require to be relocated to alternative facilities that have full IT support.

E. Location-specific/Equipment-specific Notes:
Step-down Transformer located in Substation X, located in Area Y, Street Z. No known hazardous materials
in the area. Arc Flash Precautions apply in substation.

F. Preventive Measures:

Comments Recommendations
 No documented preventive maintenance records  Conduct Preventive Maintenance as per
were available. Standard Operating Procedures
 Equipment in substation was old and beyond its  Replacement of old/obsolete equipment at
life expectancy substation as per planned equipment
replacement program

G. Initial Response:

Required Actions
 Emergency reported via “110”
 Security immediately determines that it is a Level
1 Emergency that can be dealt with by
Community (Office Services and Utilities) and
Power Operations Department.

Page 105 of 131

 Required Actions
 CS Department Manager instructs Department
Incident Coordinator to open Departmental ECC.
 Disaster Post Commander (INCIDENT
COMMANDER) (CS Shift Superintendent) reports
to incident location and establishes contact with
Departmental ECC.
 INCIDENT COMMANDER establishes incident
command post and staging area.
 Security personnel and Building Supervisor
secure Building following evacuation.
 INCIDENT COMMANDER assesses situation and
requests any additional assistance.
 OSD initiates Disaster Recovery Plan and
relocates key staff relocated to alternate facility
(ITC in Dhahran).
 Affected Buildings evacuated and main breaker
switches are turned off.
 Key employees relocated to designated facilities
and non-essential employees are sent home until
further notice.

H. Pre-Incident Plan Information:

Resource Required Resource Available

Security
 Trained in procedures to notify emergency
response personnel.
 Provide security vehicles, emergency trained
security personnel and caution tape/barricades
to cordon off the area surrounding the incident.
 Have radios available for communication in the
event that other systems are down.

Power Operations Department

List what is available compared with what is
 Provide trained technicians to restore/cutoff required
incoming power to buildings.

Community Services OSD/Utilities Maintenance

 Provide trained technicians to handle all utility

and maintenance services.
 Have radios available tuned to CS frequency for
communication in the event that other systems
are down.
 Stand by generators to be well-maintained and
ready to be utilized.

Page 106 of 131

  OSD formalize agreements for utilization of non-
OSD facilities as designated Disaster Recovery
Facilities.
 OSD supervise the inspection of designated
Disaster Recovery Facilities annually.
 OSD conducts an annual review and update
formal agreements for the use of non-OSD
controlled, designated Disaster Recovery
Facilities.
 OSD monitor, record, and prepare an annual
report on the status/preparedness of ‘Pre-
Disaster Functions’ for all ‘Disaster Recovery
Teams’.

Loss Prevention Department (LPD)

 Identify/recommend “Best” practices for both

mitigation and response

Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required.

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Power Operations Department
 Loss Prevention

J. Evaluation and Ranking:

Probability Consequences Ranking
4 3 12
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 107 of 131

 SCENARIO ANALYSIS WORKSHEET
Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Release Confined Space
Explosion Natural Disaster Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse Motor Vehicle Accident with
Toxic Vapor Release Search/Rescue Multiple Casualties

A. Description of the Scenario:

Contractor bus in accident with contractor truck in Saudi Aramco Community, bus pushed off the road and
overturns resulting in 4 passenger fatalities and 22 passengers seriously injured.

B. Possible Causes:
 Driver fatigue, truck driver asleep at the wheel with the result that he crossed the median line of the road
and hit the bus.
 Failure of braking hydraulic system in the truck causing brakes to lock
 Poor tire inflation causing a blowout

C. Expected Size, Areas Affected, and Duration:

Road XXX closed between (state areas affected) for 6 hours due to debris from accident and need for
access to vehicles to deal with accident and remove casualties and damaged bus and truck. Diversions in
place for duration of cleanup.

D. Effect on Operations:
 Road XXX between (state areas affected) closed for 6 hours.
 Security manning checkpoints and diverting traffic for 6 hours
 Ambulances at scene treating casualties for 4 hours. Emergency Medical Services able to cope with
casualties but have to refer other patients with non-life threatening conditions to urgent care Unit.
 Transportation and Equipment Services Department send necessary heavy lifting and transportation
equipment to remove overturned and damaged vehicles from scene of accidents Equipment and
manpower at scene for 6 hours.

E. Location-specific/Equipment-specific Notes:

Road XXX (Insert Camp Name) No problems associated with access or hazardous materials in the area.

F. Preventive Measures:
Comments
 Truck driver’s contractor company has no
Vehicle Safety Plan.
 Truck driver had no documented Driver
Behavioral Safety Training.
 Truck Driver had been on duty for 10 hours at
time of the accident and had a work schedule of
12 hours a day, seven days per week.
Recommendations
 All Saudi Aramco Contractors should have a
comprehensive vehicle safety program (VSP).
 All CS Contractor Drivers need to attend CS
Driver Behavioral Safety Training and all new
drivers must successfully complete a Supervisors
on-road driving test.
 All CS proponent Organizations need to monitor
implementation of Contractor VSP’s, document
results and follow-up.
 All Contractor Drivers must not work extended
shifts (maximum 8 hours per day, six days per
week).

Page 108 of 131

 G. Initial Response:

Required Actions
 Emergency reported via “110”
 Security determines that it is a Level 2 Emergency
and alerts Area ECC Disaster Commander who
opens Area ECC and requests that Managers of
responding departments report to Area ECC.
 CS Manager instructs his Incident Coordinator to
open Departmental ECC.
 Disaster Post Commander (INCIDENT
COMMANDER) (CS shift Superintendent) reports
to incident location and establishes contact with
Departmental ECC.
 INCIDENT COMMANDER establishes incident
command post and staging area.
 Security personnel and INCIDENT COMMANDER
secure area following evacuation of residents.
 FrPD arrive, and rescue trapped victims from the
bus.
 Ambulances arrive, confirm number of casualties
and provide emergency treatment to victims before
transferring them to nearest SAMSO Emergency
Room.
 Security confirms and reports number of fatalities
and injured victims to OSPAS/CMT.
 INCIDENT COMMANDER assesses
situation/damage and requests that Transportation
and Equipment Services Department dispatch
heavy lifting and transportation equipment to
remove damaged bus.
 INCIDENT COMMANDER requests any additional
assistance as needed.

H. Pre-Incident Plan Information:

Resource Required Resource Available

Security
 Trained in procedures to notify emergency
response personnel.
 Provide security vehicles, emergency trained
security personnel and caution tape/barricades
to cordon off the area surrounding the incident.
 Have radios available for communication in the
List what is available compared with what is
event that other systems are down.
required

FrPD
 Provide FrPD equipment (i.e. truck, fire
extinguishing equipment, ladders, forced entry
equipment, search and rescue, breathing
apparatus sets, HAZMAT equipment and trained
personnel)

Page 109 of 131

Medical
Provide ambulances and trained medical staff to deal
with casualties

Community Services
 Provide logistical support to response personnel
and such as shelter, catering and staging area as
requested by Incident Commander
 Provide meals and beverages if required for
response personnel
 Have radios available tuned to CS frequency for List what is available compared with what is
communication in the event that other systems are required
down

Transportation and Equipment Services Dept.

Provide necessary heavy lifting and transportation
equipment to remove overturned and damaged
vehicles from scenes of accidents.

Loss Prevention
 Identify/recommend “Best” practices for both
mitigation and response

Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required.

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Fire Protection Department
 SAMSO
 Transportation & Equipment Services Department
 Loss Prevention

J. Evaluation and Ranking:

Probability Consequences Ranking
3 5 15
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 110 of 131

 SCENARIO ANALYSIS WORKSHEET
Plant/Unit/Equipment: Scenario No.
Type of Emergency:
Fire Hazardous Material Release Confined Space
Explosion Natural Disaster Equipment Failure
Medical Security OTHERS
Flammable Vapor Release Structural Collapse
Toxic Vapor Release Search/Rescue

A. Description of the Scenario:

A three story office building collapses. This resulted in 4 fatalities, 8 injuries requiring hospitalization and 20
casualties requiring first aid. It is suspected that there may be other casualties trapped in the rubble.

B. Possible Causes:
One or a combination of the following is suspected
 Bad Design
 Faulty Construction
 Foundation Failure

C. Expected Size, Areas Affected, and Duration:

The building and a surrounding area of 50 meters in diameter are affected. One road is closed due to
accumulation of falling masonry. It is expected that search and rescue will continue for two days and it will
take a further day to clear and reopen the area around the building.

D. Effect on Operations:
 Road XXX between (state areas affected) closed for 3 days.
 Security manning checkpoints and diverting traffic for 3 days.
 A search and rescue team from fire protection department aided by K9 deployed for 48 hours
 Ambulances at scene treating casualties for 4 hours.

E. Location-specific/Equipment-specific Notes:
(State Building Number and Location) collapsed scattering rubble in the general vicinity. Due to the extent
of the damage, it is suspected that some people may be trapped beneath the rubble and lifting equipment
may be necessary to remove some of the larger pieces of rubble.

F. Preventive Measures:
Comments
 Inadequate documentation that material
standards were followed during construction
 Inadequate documentation of load calculations at
design phase.
 Failure to adequately respond when evidence of
subsidence was previously observed.
Recommendations
 Project management need to ensure that
contractors adhere to specified material
standards for concrete, steel and any other load
bearing materials.
 Project management need to ensure that
contractors adhere to specified material
standards for concrete, steel and any other load
bearing materials
 Load calculations submitted by design group
need to be verified by a qualified and competent
structural engineer.
 Building proponent departments must investigate
all evidence of subsidence and structural cracking
and ensure that necessary corrective action is
taken to make buildings safe.

Page 111 of 131

 G. Initial Response:

Required Actions
 Emergency reported via “110”
 Security determines that it is a Level 2 Emergency
and alerts Area ECC Disaster Commander who
opens Area ECC and requests that Managers of
responding departments report to Area ECC.
 CS Manager instructs his Incident Coordinator to
open Departmental ECC.
 Disaster Post Commander (INCIDENT
COMMANDER) (CS shift Superintendent) reports
to incident location and establishes contact with
Departmental ECC.
 INCIDENT COMMANDER establishes incident
command post and staging area.
 Security personnel and INCIDENT COMMANDER
secure area following evacuation of residents.
 FrPD arrive, and set up a search and rescue
process.
 Ambulances arrive, confirm number of casualties
and provide emergency treatment to victims before
transferring them to nearest SAMSO Emergency
Room.
 Security confirms and reports number of fatalities
and injured victims to OSPAS/CMT.
 INCIDENT COMMANDER assesses
situation/damage and requests that Transportation
and Equipment Services Department dispatch
heavy lifting and transportation equipment to
remove damaged bus.
 INCIDENT COMMANDER requests any additional
assistance as needed.

H. Pre-Incident Plan Information:

Resource Required Resource Available

Security
 Trained in procedures to notify emergency
response personnel.
 Provide security vehicles, emergency trained
security personnel and caution tape/barricades
to cordon off the area surrounding the incident.
 Provide K9 support for rescue effort. List what is available compared with what is
 Have radios available for communication in the required
event that other systems are down.
FrPD
 Provide FrPD equipment (i.e. truck, fire
extinguishing equipment, ladders, forced entry
equipment, search and rescue equipment,
breathing apparatus sets, HAZMAT equipment
and trained personnel)

Page 112 of 131

Medical
Provide ambulances and trained medical staff to deal
with casualties

Community Services
 Provide logistical support to response personnel
such as catering and staging area as requested
by Incident Commander
 Provide meals and beverages if required for
response personnel
 Have radios available tuned to CS frequency for
communication in the event that other systems
are down
 Arrange for temporary relocation of building
occupants

Transportation and Equipment Services

Department
 Provide necessary heavy lifting and
transportation equipment to remove masonry
from scenes of building collapses.

Loss Prevention
 Identify/recommend “Best” practices for both
mitigation and response

Recommendations
List Recommendations to make up for shortfall in Resources available compared to resources
required.

I. Key Affected, Response, and Support Organizations Review:

The following organizations should review the Scenario Analysis:

 Area Industrial Security Organization

 Fire Protection Department
 SAMSO
 Transportation & Equipment Services Department
 Loss Prevention

J. Evaluation and Ranking:

Probability Consequences Ranking
2 5 10
(5=most likely; 1=least likely) 5=most severe; 1=least severe) (Probability x Consequences)

Reviewed by: ____________________________________ Date: ______________________________

Approved by: ____________________________________ Date: ______________________________

Page 113 of 131

 Attachment “F”
Utilities Department

POPULATION OF ZONES IN (Name Community) CAMPUS

Total numbers of UD employees within its assets/ facilities where possible emergency can occur.

UD Facilities/ Number of
No.
Buildings Employees
3060A

3060B

3060C, D, E, F & G

3060H

JAL Portable

3140

3141

9020

7500

AC Plant # 1

AC Plant # 2

AC Plant # 3

AC Plant # 4

AC Plant # 5

AC Plant # 6

AC Plant # 7

Dhahran District Cooling

Reverse Osmosis Water

Plant

Page 114 of 131

UD will also use as reference the total numbers of Dhahran Employees and Dependents within the
Camp.

No. of
ZONE No. No. of Dependents TOTAL
Employees
MAIN CAMP

1 421 742 1163

2 366 589 955

3 221 303 524

4 656 29 685

5 205 342 547

TOTAL 3,874

DHAHRAN HILLS

7 577 0 577

8 656 1,026 1,682

9 754 1,998 2,752

10 502 1,404 1,906

TOTAL 6,917

GRAND TOTAL 10,791

Page 115 of 131

 Attachment “G”
Utilities Department

EMERGENCY RESPONSE PERSONNEL ROSTER

The following are the Contact Numbers for Utilities Department (UD)

Utilities Department
# Name Position *P/A Office Home Mobile No.
1 Musab Al-Mubayedh Manager P= Primary 876-4124 859-3944 050-542-6309
Abdulaziz F. Al
Manager (A) A= Alternate 876-4124 050-686-3120
Shneiber
2 Shift Superintendent Shift Superintendent P= Primary 872-0316 050-480-9769
Planning & Program Service Unit
3 John A. Moseley Senior Planner, P&PSU P= Primary 872-6634 053-321-4925
Saad S. Qadan Senior Planner, P&PSU (A) A= Alternate 872-6634 055-270-7700
Field Compliance Group
Renato “Jing” S. Group Leader, Field
P= Primary 876-4784 878-5796 050-286-8808
Mamitag Compliance Coordinator
Ajran S. Khaldi Field Compliance Coordinator A=Alternate 876-0578 055-802-0101
Rex S. Santos Field Compliance Coordinator A=Alternate 872-1180 056-557-4248
Utilities Plants Operation Division
Hussein H. Al-Hammad Superintendent P= Primary 872-4462 050-686-3090
Mohammad H. Al-
Superintendent (A) A=Alternate 872-4462 050-589-0069
Abdullatif
Sohaim S. Al-Ghamdi Asst.Superintendent P= Primary 872-0666 811-1337 050-580-1338
Mark L. Graner Technical Adviser P= Primary 878-9406 876-2336 050-107-1622
Abdulrahman M. Al-
Foreman A/C Plants P= Primary 872-2318 0505-817-142
Othman
Nidhal S. Al-Dossary Sanitary Operation unit P= Primary 862-5305 056-605-6665
Ali M. Qahtani Raw Water Production Unit P= Primary 872-5894 055-890-9029
Ayadh M. Latif Ahmad Drinking Water Plants Unit P= Primary 872-1438 055-812-0041
Dhahran District Cooling
Al-Mulhim, Khalid A. Sr. Project Engineer P= Primary 876-0191 830-7434 050-056-0500
Facilities Maintenance Division
Jamal A. Jaber Superintendent P= Primary 872-0657 050-686-3118
Shehab A. Madani Superintendent (A) A=Alternate 872-5525 050-542-6347
Bejad M. Al-Mutairi Asst.Superintendent P= Primary
Hazem T. Qamhiyeh Admin. Section Supervisor P= Primary 868-5373 0500666244
Joel V. Espanillo Safety Coordinator P= Primary 876-2237 059-532-5861
Mohammad K. Al-
Foreman, IEMU / CS WSU P= Primary
Duhaish
Adil M. Al-Bonyan IEMU/CSWU Supervisor A=Alternate 882-4228 0504946725
Saleh A. Al-Mafrej Supvg. Craftsman Area P= Primary 872-6761 055-498-9435
Al-Rumaih, Isam A. Supervisor, FPI&MU P= Primary 872-2758 050-542-6325

Page 116 of 131

 Supervisor, MRP Window
Mohammad R. Zayir A/C Shop & Al-Munirah A/C P= Primary 872-1771 055-582-2106
Services
Al-Ghamdi, Nasir S. Frmn Air Conditioning Svc. P= Primary 872-6530 050-066-6233
Al-Hijab, Essa A. Frmn Air Conditioning Svc. A=Alternate 872-2025 838-6322
Al-Humaidan,
Foreman, IFMU-2 P= Primary 876-1475 050-525-4410
Sulaiman A.
Abdulrahman H. Foreman, Emergency
P= Primary 872-0568 050-014-7306
Ghamdi, Generator Maintenance Unit
Al-Assiri, M. S Supervisor, EGMU P= Primary 872-0894 050-584-7050
Proj.Manager(Saudi
Derek Rodgers P= Primary 876-5328 050-389-6518
Diesel)EGMU
Foreman, Elevator
Abdullah Al-Mutairi P= Primary 872-3500 050-014-7302
Maintenance Unit
Supervisor, Elevator
Khalid M. Himshi A=Alternate 872-3230 050-014-7300
Maintenance Unit
Group Leader, Ar-Rabiyah
Villanueva, Ernie R. P= Primary 872-2055 891-2480 050-066-6255
WUR/TUR Group Leader
Engineer I, Ar-Rabiyah
Falah A. Ajmi A=Alternate 872-0108 050-581-8532
WUR/TUR
Al-Ghamdi, Nasir S. Foreman, Ind.AC Svcs Unit#2 P= Primary 8726530 050-066-6233
Supervisor, Ind.AC Svcs
Bu-Qasmi, S. A. A=Alternate 872-4481
Unit#2
Utilities Services Management Division
Al-Jebali, Ali A. Superintendent P= Primary 872-3001 055-812-0038
Adam I. Safran Supervisor F&AMU A=Alternate 872-2537 050-2510-000
Augusto V. Cabiao Engineer, Tech’l. Support P= Primary 872-0068 053-6750-492
Maintenance Engineer I, Ind.
Al-Dossary, Daij K. P= Primary 876-6808 055-509-0893
AC Maintenance Unit # 02
Al-Mashoud, Shift Supervisor, Ind. AC
A=Alternate 872-4481 050-684-3253
Mohammad Maintenance Unit # 02
Technical Adv. P&PL, Ind.
P= Primary
Saleh A. AbaHussain Facilities Maint. Unit # 1&2 876-1962 852-9280 056-8881-010
Supervisor, Ind. Facilities
A=Alternate
Shihab, Adil H. Maint. Unit # 1&2 872-6762 050-384-4080
Unit Supervisor, Underground
Rabea Manakhan P= Primary
Utilities 872-2512 838-6891 050-4510-201
Al-Shakhori, Shubber Supvg. Oper., Underground
P= Primary 872-0297 050-382-4074
J. Utilities
Saeed M. Al-Qahtani Foreman (HOS) P= Primary 891-5842 816-1481 050-4814-341
Sadah, Nadir A Sr. Spec., Residential AC P= Primary 872-2827 050-580-6377
Aqeel, Khalid Y Supvg Oper., Residential AC A=Alternate 876-3108 050-5846-896
Al-Afnan, Fahad M. Technical Adv. P&PL, DOB P= Primary 862-2691 050-480-5288
Medical & Office Maintenance Division
Sultan R. Al Shaifan Superintendent P= Primary 876-3397 050-686-3118
Al Nasir, Ahmad S. Asst. Superintendent, OMS P= Primary 873-4067 050-014-7303
Al-Muhawes, Ahmed Asst. Superintendent, MMS P= Primary 870-9559 050-542-6313
Foreman,
Al-Maliki, Khalid A. P= Primary 877-8423 050-387-0906
Electrical/Refrigeration Unit
Foreman, Elect./Inst./Telly lift
Naseer, Qazi A. P= Primary 877-8701 895-2420 050-601-1022
Unit
Foreman, Facilities
Al-Duhaim, Khalid R P= Primary 877-7181 882-4403 050-582-7934
Maintenance Unit
Al-Ghamdi, Sr. BTC, Facilities
A=Alternate 877-7181
Abdulrahman Maintenance Unit

Page 117 of 131

 Foreman, Med Equip. Fac.
Al-Azman, Fahad P= Primary 877-3358 050-581-0657
Utility Maint. Unit
DU7 Unit Supervisor, Med
Al-Assiri, Fayai A=Alternate 877-8393 050-584-3660
Equip. Fac. Utility Maint. Unit
Al-Bajad, Mohammad Foreman, Core Area Utilities
P= Primary 873-7773 050-0147-302
K. Maintenance Unit
Technical Support Division
Al-Naimi, Reem A. Coordinator P= Primary 876-1402 055-812-0042
Nidal Aladham Superintendent (A) A=Alternate
Supervisor, Utilities Eng'g.
Al-Shahrani, Ali S. P= Primary 872-2783 050-575-3408
Support Unit
Group Leader, Piping & UFM
Al-Shahwan, Fadi A. P= Primary 872-3226
Group
Engineer I, Piping & UFM
Al-Tawabini, Ahmad F. A=Alternate 872-5530
Group
Group Leader, Water
Evans, David G. P= Primary 872-1185 878-2506
Treatment Group
Group Leader, Electrical /
Al-Yami, Ali A. P= Primary 876-3437
Instrumentation Group
Group Leader, Structural
Henry, Mike P. P= Primary 876-5547 878-0628
Group
Group Leader, Electrical &
Areno, Gerry C. P= Primary 876-7985 878-0615
Mechanical Group
Group Leader, CADD,
Al-Ghamdi, Fahad A. Drawing Records & Printing P= Primary 876-1186 899-3438
Group
Saudi Aramco Government Built Schools Division
Abdulaziz F. Al
Director P= Primary 876-0300 050-686-3120
Shneiber
Al Abasi, Ahmed A. Sr. P&P Analyst A=Alternate 876-0420 055-785-7777
Buainain, Abdulaziz Y. Relations Specialist P= Primary 876-0595 050-685-1229
Al Azman, Abdulla I. Relations Representative II A=Alternate 876-0545 050-107-1622
Hussain M. Al Jaarah Maintenance Supervisor P= Primary 876-0411 050-685-1224
Subait, Abdul Rahman
A=Alternate
S. Supvr. SABGS Mat. Coord 876-0375 055-581-8420
Maintenance Planner II,
P= Primary
Al Yami, Nasser S. Northern Area Service Center 826-9040 050-685-1201
Supvg. Inspector SABGS,
P= Primary
Al Yahya, Khalid Y. Central Area Service Center 891-0727 050-685-1201
Materials Advisor II, Southern 580-7399/ 050-
P= Primary
Al Dossary, Farhan M. Area Service Center 580-7399 685-1230
Engineer II, Engineering
P= Primary
Al Ghamdi, Ali S. Support Group 876-0419 054-623-3332

Note: See also attached updated Dhahran Disaster Contingency Key Personnel for Disaster Crisis

Page 118 of 131

 Attachment “H”
UTILITIES DEPARTMENT

MATERIALS AND EQUIPMENT AVAILABLE

No. Description Quantity Unit

1 Hydro Jet Tanker 2 Each
2 Vacuum Tanker (2000 Gal.) 6 Each
3 Sweet Water Tank (500 Gal.) 1 Each
4 Dump Truck ( 10, 8 & 3 tons) 3 Each
5 Sweet Sand 10 Tons
6 Generator Set 74 Each

Attachment “I”
Utilities Department

SUPPLIES HELD SPECIFICALLY FOR EMERGENCIES

Emergency Generators were already mentioned in Attachment “H”.

Page 119 of 131

 Attachment “J”
Utilities Department

TEMPORARY COMMUNITY SHELTERS

Aside from the designated assembly areas within UD assets/ facilities, UD also relies to the following
community shelters are officially listed by CCSD.

COMMUNITY SHELTERS
# Shelter Location Shelter Capacities
Recreation Center 1

 Ad Diwan 350

 Theater 75
1
 Bowling Alley 150

 Tandoori House 200

 Games Room 50
2 Dhahran Library 200

3 Recreation Center 2 Third Street Snack Bar 50

4 Intermediate School Gymnasium 300

5 Al Munirah Gymnasium 300

6 Al Munirah Theater 75

7 Tents in Open Area 400

TOTAL 2,150

Page 120 of 131

Attachment “K”
Utilities Department

ERP FLOWCHART

Page 121 of 131

Page 122 of 131
Page 123 of 131
 Attachment “L”
Utilities Department

EMERGENCY ORGANIZATIONAL CHART

Dhahran ECC
Disaster Commander
(Executive Director Industrial
Services Organization)

Musab A. Mubayedh
(Utilities Department)

Departmental
Department Shift Planning & Department
Incident Coordinator
Superintendents (Name Position Program Safety
For Holder of this) Services Unit Coordinator

Technical Facilities Utilities Plants Medical & Utilities Saudi Aramco

Support Maintenance & Operations Office Services Built Gov’t.
Division Division Division Maintenance Management Schools
Division Division Division

CS Community CS Division
Wardens Volunteers Supervisors

EMERGENCY SUPPORT STAFF

(Contractors and other Staff required who will provide
support during an Emergency)

Page 124 of 131

 Attachment “M”
Utilities Department

ERP REGISTRATION CARD

Page 125 of 131

 Attachment “N”
Utilities Department

GUIDELINES FOR HANDLING DISABLED

PERSONNEL DURING AN EMERGENCY

Floor Directors and Assistant Floor Directors shall be:

1. Be aware of the names and locations of disabled personnel (and kinds of disabilities) in
your area of assigned responsibility who would require special assistance for evacuation or
shelter-in-place during an emergency or drill.

2. Develop and maintain an up-to-date list of disabled personnel and have it readily available
at your desk. Provide the list to the Incident Commander and/or the Building Director if
required.

3. Instruct individuals to be calm during an emergency and what the person is expected to do.

3.1 When an evacuation of the area is called, assist the disabled person, if required, to
the nearest exit point and have him/her wait until others have vacated the area, and
then help the person into the stairwell and to the building exit. Note: Contact the
Incident Commander and/or the Building Director if elevators need to be used to
evacuate individuals.

3.2 If orders are to shelter-in-place, assist the disabled person, if required, to the
nearest safe area.

4. Notify the Building Director and/or the Incident Commander after exiting the building of the
names and locations of immobile personnel in the building.

NOTE: For the purpose of this guideline, the term “disabled” shall mean any personnel who are
either mentally and/or physically unable to recognize and/or appropriately respond to an
emergency situation (whether evacuation or shelter-in-place).

Page 126 of 131

 Attachment “O”
Utilities Department

DEFINITIONS AND ACRONYMS

DEFINITIONS:
 Emergency: An occurrence that threatens life or property and where the resources,
personnel, and materials for control are available within the emergency response capabilities
of the site. Emergencies can escalate into disasters if not properly controlled, so they require
advanced planning and efficiently executed action.

 Disaster: The most serious form of emergency, where the resources, personnel, and/or
materials at the site are insufficient to control the situation. Whether an emergency becomes a
disaster can depend on such things as the following:

 Type of site and the hazards in the site operations

 Proximity of neighboring communities or facilities
 Capabilities of emergency response equipment and personnel

 Area Emergency Control Center (Area ECC): The location where the Disaster Commander
and support staff assemble in response to an emergency or disaster. It is the central location
for monitoring incident site response. All communications from the incident command post
(ICP) are coordinated through the ECC, including collection and distribution of information.
Staffing from technical and support groups assures accessibility to all the resources required
for effective emergency response. Note: The ECC may be referred to as the Disaster Control
Center (DCC) at some facilities.

 Departmental Emergency Control Center (Departmental ECC): The location where the
Community Services Department establishes a central point for initiating response in support
of emergencies. This ECC is controlled by the Departmental Incident Coordinator.
Communication is set up between this ECC and the Area ECC and shift superintendents in the
field. The Departmental Incident Coordinator acts on the instructions of the Incident
Commander and/or his departmental manager who will be based in the Area ECC throughout
the emergency

 Community Wardens: Volunteer staff appointed to assist CS Department during an

Emergency. These individuals are trained in required emergency response procedures and
have whose roles such as assisting in evacuations and liaising with Community Residents

 Chemical Hazard Bulletin (CHB) CHB is developed by Saudi Aramco’s Environmental

Protection Department from MSDS and other relevant research sources to summarize
hazardous information in an easily understood form.

Page 127 of 131

 Disaster Commander: The person in charge of the Area Emergency Control Center and is
responsible for the overall effort to gain control of the disaster and mitigate its consequences.
The Executive Director, Industrial Services, is the Disaster Commander for the Dhahran area.

 Disaster Post Commander (DPC): The person at the scene of the incident who is in charge
of response procedures. The Senior Fire Officer at the scene will act as the DPC until replaced
by the affected area proponent or a person designated by the Disaster Commander.

 Disaster Contingency Plan: A plan outlining the duties and responsibilities of departments
and individuals during a disaster situation.

 Emergency Preparedness Coordinator: A person appointed by CSD Manager to oversee

development, implementation, and maintenance of the emergency management program and
the emergency response plan (ERP). This should be a person with knowledge of the
organization’s activities and authority to obtain commitments. Alternates for this position must
also be designated.

 Emergency Zones: An essential element of any hazardous substance release site is the
establishment of safety or work zones. These zones are established primarily to reduce the
accidental spread of hazardous substances by workers or equipment from contaminated areas
to clean areas. Safety zones specify the type of operations that will occur in each zone, the
degree of hazard at different locations within the release site, and the areas at the site that
should be avoided by unauthorized or unprotected employees. The three most frequently
identified zones are below:

1) The exclusion zone (or hot zone) is the area with actual or potential contamination and
the highest potential for exposure to hazardous substances.
2) The contamination reduction zone (or warm zone) is the transition area between the
exclusion and support zones. This area is where responders enter and exit the
exclusion zone and where decontamination activities take place.
3) The support zone (or cold zone) is the area of the site that is free from contamination
and that may be safely used as a planning and staging area

 Hazardous Material (HAZMAT) Response Team: An organized group of employees,

designated by the employer, who are expected to perform work to handle and control actual or
potential leaks or spills of hazardous substances requiring possible close approach to the
substance. The team members perform responses to releases or potential releases of
hazardous substances for the purpose of control or stabilization of the incident. OSHA
Regulation 29 CFR 1910.120, Hazardous Waste Operations and Emergency Response,
contains information on requirements for HAZMAT responders.

 Hazardous substance: Any substance designated or listed under OSHA Regulation 29 CFR
1910.120, ‘Hazardous Waste Operations and Emergency Response’, exposure to which
results in adverse effects on the health or safety of employees.

Page 128 of 131

 Incident Commander (IC) The person responsible for all decisions relating to management of
the incident at the emergency site. The Incident Commander coordinates operations,
firefighting, rescue, and medical treatment of personnel. This position is usually filled by the
Shift Superintendent or Area Supervisor (or the most senior available technical person
responsible for the facility) in plant areas and by the highest ranking Fire Protection
Department officer in non-plant areas, or as specified in the ERP.

 Incident Command Post (ICP): The field location for tactical management of the incident, led
by the Incident Commander (IC). It is located near the emergency, but in a safe, upwind
location. It should have controlled access, a good view of the incident, if possible, and enough
room for the Emergency Response Team to operate. At some facilities the core of the incident
command post may be a specially equipped vehicle outfitted with facility maps,
communications equipment, and support information.

 Incident Command System (ICS): An organized system of roles, responsibilities, and

standard operating procedures used to manage and direct emergency operations. This is also
sometimes referred to as an incident management system (IMS).

 Level 1 (incident): An incident presenting minimal danger to life, property, and the
environment. The problem is limited to the immediate work area or release site; public health,
safety, and the off-site environment are not affected. The incident can be resolved with FrPD
local alarm response and site emergency response personnel trained to the First Responder
or Hazardous Materials Technician level. Depending upon the site location, the Incident
Commander may be the FrPD Senior Officer or Plant Manager/Superintendent/ Foreman.
(FrPD definition)
Emergency with minor impact on company operations due to minor industrial incidents
(minor fires, accidents, plant partial trips, etc.). Only affected executive management
members are notified by OSPAS. (SACCP definition)

 Level 2 (serious incident): An incident presenting moderate danger to life and property. The
problem is currently limited to site property, but has the potential for either involving additional
exposures or migrating off-site and affecting public health, safety, and the environment for a
short period of time. The incident will require an FrPD full call-out response. It may also require
additional outside assistance from either industrial, Civil Defense, and/or military mutual aid
units, as well as a partial or general evacuation of the site. Depending upon the site location,
the Incident Commander may be the FrPD Senior Officer or the Plant
Manager/Superintendent/Foreman.
(FrPD definition)

Emergency with limited impact on company operations due to limited industrial incidents
(limited fires, accidents, plant shutdowns with limited loss of potential revenues, loss of life,
loss of facilities, etc.). OSPAS activates the MEAS with emergency Level 2. (SACCP
definition)

Page 129 of 131

 Level 3 (Crisis situation): An incident presenting extreme danger to life, property, and the
environment. The problem goes beyond the site property and can impact public health, safety,
and the off-site environment or a large geographic area for an indefinite period of time. A multi-
organizational response from FrPD, the site Emergency Response Team (where applicable),
industrial mutual aid units, and Civil Defense will typically be required.

 Management Emergency Alert System (MEAS): A voice information system, which utilizes
the Saudi Aramco conferencing communications system. It alerts corporate and executive
management of emergency situations by broadcasting recorded messages to their phones
and GSM mobile phones. MEAS is only activated in case of Level 2 and 3 emergencies. For
Level 3 emergencies, MEAS will announce the activation of the SACCP and the mobilization
of the CMT.

 Material Safety Data Sheet (MSDS): is an important component of product stewardship and
occupational safety and health. It is intended to provide workers and emergency personnel
with procedures for handling or working with that substance in a safe manner, and includes
information such as physical data (melting point, boiling point, flash point, etc.), toxicity, health
effects, first aid, reactivity, storage, disposal, protective equipment, and spill-handling
procedures

 Medical Emergency: A medical emergency is defined as a medical condition in an

emergency responder that is immediately threatening to life and requires immediate
intervention by trained medical responders on site and transfer to the nearest emergency
medical center for further treatment and assessment
 Occupants: Includes employees, contractors, and visitors.

 Triage: A method for rapid assessment of emergency care priorities. Triage involves the
sorting of and allocation of treatment to patients, especially disaster victims, according to a
system of priorities designed to maximize the number of survivors. Victims are divided into
three categories namely:

1) Those who are likely to live, regardless of what care they receive;
2) Those who are likely to die, regardless of what care they receive;
3) Those for whom immediate care might make a positive difference in outcome.

 Triage Area: The area determined by the Incident Post Commander where victims can safely
receive triage assessment prior to being released as fit or dispatched to an emergency
medical center for further assessment and/or treatment.

Page 130 of 131

 ACRONYMS:

DHC - Dhahran Health Center

CHB - Chemical Hazard Bulletin
CMT - Crisis Management Team
CCSD - Central Community Services Department
CSD - Community Services Department
DC - Disaster Commander
DPC - Disaster Post Commander
ECC - Emergency Control Center
EMS - Emergency Medical Services
EPC - Emergency Preparedness Coordinator
EPD - Environmental Protection Department
ERP - Emergency Response Plan
ERT - Emergency Response Team
FrPD - Fire Protection Department
GI - General Instruction
H2S - Hydrogen Sulfide
HAZMAT - Hazardous Material
HAZCOM - Hazardous Materials Communication Program
IC - Incident Commander
ICP - Incident Command Post
ICS - Incident Command System
ISO - Industrial Security Organization
IT - Information Technology
LPD - Loss Prevention Department
MEAS - Management Emergency Alert System
MERC - Medical Emergency Response Center
OSD - Office Services Department
OSPAS - Oil Supply Planning & Scheduling
PDD - Power Distribution Department
PPE - Personal Protective Equipment
R&HED - Roads and Heavy Equipment Department
SAA - Saudi Aramco Affairs
SACCP - Saudi Aramco Corporate Contingency Plan
SAMSO - Saudi Aramco Medical Services Organization
SCBA - Self-Contained Breathing Apparatus
SCC - Security Control Center
SOP - Standard Operating Procedure
UD - Utilities Department

Page 131 of 131