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HDS Confidential 1 of 2
3 Auto Migration Fails
Phenomena Auto Migration (online array replacement)(Abbreviated as AM2, hereafter) fails when
creating copy due to the error, communication with the new array has abnormally ended if
AM2 is executed under the environment that SNM2 is connected to the new array.
Severity Medium
Conditions of Occurrence The phenomenon occurs when all of the following conditions are met.
(1) AM2 is running
(2) SNM2 is connected to the new array
(3) Operation or viewing from SNM2 to the new array is executed while AM2 is running
Cause AM2 uses True Copy engine internally. When SNM2 communicates to the new array,
communication with SNM2 and communication between the original array and the new
array are excluded mutually in True Copy process. On firmware V8.0/A, there was
modification to make this mutual exclusion work only when True Copy PP key is
unlocked for Read/Write performance improvement. But although the mutual exclusion
was required when AM2 was running, because it didn’t work since True Copy PP key was
locked, AM2 failed due to communication timeout between original array and new array.
Affected Products/Version SA800, V8.0/A(1880/A) or later
Category Auto Migration
Changed Part MICRO-Disk
HDS Confidential 2 of 2