Convoy Haulage Limited:

FUTURE-PROOFING
TRANSPORTATION
AND LOGISTICS
FOR TANZANIA
Convoy Haulage Limited:
FUTURE-PROOFING
TRANSPORTATION
AND LOGISTICS
FOR TANZANIA
Written by Dale Benton
Produced by Kiron Chavda
3
Convoy Haulage Limited provides
pivotal transport and logistics
solutions to companies that have
complex supply chain requirements
and require cost-effective results
W
hen you navigate through
the road network of
Tanzania, you are bound
to come across a Convoy Haulage
truck, a company that was born out
of a single vision to provide pivotal
transportation solutions and an
unrivalled commitment to the customer.
That vision for unrivalled commitment
to the customer is present throughout
its customer base in East Africa,
providing the highest quality of
Scania and Mercedes Benz trucks,
peerless lead times and unbeatable
prices. It is a core value that has
remained within Convoy Haulage
as the company has grown.
Convoy Haulage was founded
in 2013, focusing its operations
on providing logistics services
across East Africa, including entire
geographical coverage of Tanzania
where the company is based. Convoy’s
4 January 2018
network reach also spans up to
South Africa and South Sudan, where
trucks fulfil routine consignments.
The company has over 170
employed staff, is based at three
major hubs in Tanzania, three state
of the art workshops, and over
10,000sqm of warehousing facilities
within those three hubs. With such a
significant workforce, the company
has one true goal – to provide cost
effective, efficient, agile and reliable
logistics to all of its clients - many
who are owned and/or operated
by global multinational giants.
THE ROAD TO SUCCESS
Since its founding in 2013, when
its entire operation consisted of
only two trucks making in house
deliveries for a sister company,
Convoy Haulage’s fleet now boasts
over 100 owned trucks, over 100
 S U P P LY C H A I N

h t t p : / / c o n v o y. d u c o r p g r o u p . c o m / 5
C O N V O Y H A U L A G E LT D

‘For Convoy Haulage, there

has always been one key
element in the company’s
growth - the people’

6 January 2018

subcontracted trucks, and works
across a wide range of industries,
from beverage to mining, tobacco
to agri-businesses, humanitarian
relief to FMCG, and many more.
For Convoy Haulage, there has
always been one key element in the
company’s growth - the people. As the
company has strove to provide agility,
efficiency and integrity throughout
such significant growth, it has not
come without challenge. Throughout
this growth however, a commitment
to its people has seen Convoy
establish a strong sense of positive
synergy from top to bottom, synergy
that has realised far greater results
through collaborative working than
the sum of individual performances.
Over its three major hubs in Tanzania
that spans the northern, southern
and central regions of the country, the
company has helped deliver more than
300,000 tonnes of freight. A crucial
component that has enabled such a
significant amount of haulage has been
the company’s approach to client base.
For its clients, many of whom are also
Dar es Salaam Stock Exchange(DSE)
listed, Convoy Haulage provides full
h t t p : / / c o n v o y. d u c o r p g r o u p . c o m /
S U P P LY C H A I N
visibility into order status, generate
performance reports, and keep
scorecards of service quality which
are on par to ISO requirements and
Occupational Health and Safety
Assessment Series (OHSAS) certified.
The company is also gradually
increasing its offerings for customers
by proposing innovative strategies to
shorten the time from order to delivery,
reduce carbon footprint on inbound
and outbound transportation, and
further cost minimization on freight.
BREWING SUCCESS WITH AB
INBEV
In the company’s journey to become
the premier transporter and logistics
company throughout East Africa, one
of the largest international companies
currently operating in Africa chose
Convoy Haulage as its partner of choice
– the world’s leading brewer, AB InBev.
This partnership in particular
represents exactly the way in which
Convoy Haulage wants to be seen
as the logistics partner of choice.
With AB InBev Tanzania, Convoy
Haulage was selected not only for
its cost effectiveness but for its key
7
 170+ Number of employees
at Convoy Haulage Ltd

service offerings that were customized Tanzania is one of the most

to AB InBev’s requirements. This
understanding and local touch
allowed Convoy Haulage to provide
true value to AB InBev, value that
surpassed all expectations that
the brewer had in the company.
The partnership between the
two companies came at a time
when AB InBev was in the midst
of completing a major acquisition
of the African brewing company
SABMiller as it looked to solidify
a footprint within Africa.
remote regions of East Africa and so
navigating this challenge required
a logistics partner that had a key
understanding of the geography and
a network of high quality trucks.
Convoy provides not only cost
effective logistics, but works closely
with AB InBev to be part of the
conversation surrounding innovation
and a world leading product offering.
This, then, made choosing
Convoy Haulage as its
logistics partner a no-brainer.

8 January 2018
CONTINUOUS IMPROVEMENT
Convoy Haulage’s major service is the
provision of economical and reliable
road freight services and end-to-end
contract logistics with value added
services at no additional cost. The
company creates long term solutions
for clients who focus on growing
their core business and give Convoy
the responsibility to create logistics
as part of their core competitive
advantage. Its road freight services
include full truck load, less than truck
load, domestic and transit transport,
h t t p : / / c o n v o y. d u c o r p g r o u p . c o m /
while its contract logistics services
include services such as warehousing,
distribution, supply chain management
and customs brokerage services.
Having secured a major partner,
perhaps now would be the time for
Convoy Haulage to take the foot off
the gas? Not for Convoy Haulage; the
road to becoming the premier logistics
partner across East Africa is very much
only at the beginning. Convoy Haulage
is aggressively growing to cater to
wider range of industries that have even
more complex logistical demands.
9
C O N V O Y H A U L A G E LT D
To ensure that it continues to grow,
continues to push the boundaries
of its capabilities and deliver key
logistics solutions that fit some of
the most dynamic clients, Convoy
Haulage must continue to assess itself
and its relationship with its partners
in order to quantify exactly how,
where and when it can improve.
There are a number of key ways
in which Convoy Haulage achieves
this, using transparency and self-
assessment. Convoy has invested
more than $2million in state of the
art workshops that ensure its trucks
have zero breakdowns. The company
tracks its performance heavily and
provides performance reports to all
clients, scrutinising its performance
on key metrics such as lead times,
on-trip breakdowns and delays. This is
consistent with the company’s promise
to deliver reliable fleets and solutions
that are exceptionally well maintained.
That reliability and credibility is
everything and it is built not only
through unrivalled lead times
and a strong approach to safety,
but through a commitment to
continuous improvement.
10 January 2018
THE ROAD TO FUTURE SUCCESS
As Convoy Haulage continues to grow,
a key element is that the company
continues to test itself and seek new
ways to further optimise itself in order to
continue to provide service solutions for
its ever-expanding portfolio of clients.
Following year-on-year growth,
where next for Convoy Haulage? Well,
the company is integrating cloud
based systems for clients to access
and monitor their warehousing and
freight requirements into an optimised
cross solution, and the company
is also working in partnership with
clients to achieve joint sustainability
goals that are aligned towards
carbon offset programs. Innovation
in service provision allows Convoy
Haulage to provide enhanced agility,
cost savings and new efficiencies
through the supply chain, which then
get transferred directly to the client.
This, is what Convoy
Haulage does best.
 S U P P LY C H A I N

Tanzania Cigarette Company

Ltd (TCC), a member of of Japan
Tobacco International, is Tanzania’s
premier tobacco manufacturer
and distributor. Convoy Haulage
Limited is the logistics provider
for TCC’s finished goods and raw
materials. Convoy Haulage moves
freight for TCC throughout Tanzania
and additionally in regions covering
Zambia, South Sudan, and DRC.
“Convoy Haulage has delivered
high quality added-value logistics
solution for TCC. Convoy’s team
understand and adhere to our strict
SHEQ requirements and standards,
and provide us with timely reports,
dedicated new trucks, and cost-
optimized services. Convoy
Haulage is our strategic partner
and we look forward to maintaining
this over the years,“ says Paskas
Rauya, Logistics Manager for TCC.

h t t p : / / c o n v o y. d u c o r p g r o u p . c o m / 11
CONVOY HAULAGE LIMITED
PO Box 80400, Dar Es Salaam 80400
Tel: +255768983900
http://convoy.ducorpgroup.com