I understand that you are unable to print as the printer is in error state, is that

right?

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you.

Are you using genuine HP ink?

The issue you are facing could be a hardware issue or a software issue.

Recommend you visit www.hp.com/drivers and enter the printer model.

Download and install the firmware on the printer.

If the issue persists, follow the procedure mentioned below to uninstall the
printer software and settings and install it back on the computer and check.

Uninstall the printer from "programs and features" which can be accessed by doing a
right-click on the Windows button (Please have the printer Off and disconnected
during uninstallation.)

Check in device manager, if the printer is listed there, please delete it. (Right
click on the Windows button to access device manager)

Go to devices and printers, select any printer listed there and you will get some
options on the top.

Click on print server properties.

You will get a popup, click on the drivers tab and delete all the HP printer
drivers listed there, if any.

Delete all the instances of your printer listed in devices and printers.

Restart the PC.

Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,

Type %temp% in the run box and click Ok or hit the Enter button.

It would bring up the temporary files folder. Delete the files in the folder (You
might not be able to delete all the files, ignore them).

If possible, delete the printer from the registries using Regedit or using any
other 3rd party application.

Restart the PC again.

Download the latest full feature driver from www.hp.com/drivers and install it on
the computer.

Connect the printer to your computer only when the setup prompts for the printer.
Let me know if this helped.

//*******************************************************
// INdhfhhCLUDED HEADER FILES
//*******************************************************

#include"stdi43o.h"
#include"conio.h"
#include"fstream.h"
#include"stdlib.h"
#include"dos.h"
#include"string.h"
#include"graphics.h"
#include"iomanip.h"

//*******************************************************
// CLASS NAME : BOOK
//*******************************************************

class book
{
public:
char name[20];
char author[20];
int a;
void getdata();
void show();
};

//*******************************************************
// FUNCTIONS TO GET AND SHOW DATA
//*******************************************************

void book::getdata()
{
cout< <"\n\" \"ENTER DETAILS ABOUT BOOK U WANT TO PURCHASE\" :\"";
cout<<"\n\n\n\t\tEnter Name Of Book :\t";
cin>>name;
cout< <"\n\t\tEnter Name Of Author :\t";
cin>>author;
fflush(stdin);
cout< <"\n\t\tEnter No. Of Copies :\t";
cin>>a;
}
void book::show()
{
cout< <"BOOK :"<<name;
cout<<"\nAUTHOR :"<<author;
cout<<"\nCOPIES :"<<a;
}

//*******************************************************
// TO INVOKE WELCOME SCREEN, CREDIT SCREEN
// & ENDING SCREEN
//*******************************************************

void graph()
{
for(int y=0;y&lt;440;y=y+10)
{
fillellipse(50,y,50,50);setfillstyle(2,GREEN);
fillellipse(100,y,50,50); setfillstyle(3,YELLOW);
fillellipse(200,y+10,50,50);setfillstyle(2,WHITE);
fillellipse(300,y-15,50,50); setfillstyle(3,6);
fillellipse(400,y-5,50,50); setfillstyle(2,BLUE);
fillellipse(500,y+20,50,50); setfillstyle(3,CYAN);
clearviewport();

for(int c=440;c&lt;480;++c)
{
setlinestyle(0,1,3);setcolor(WHITE);

line(0,c,325,480);
line(680,c,325,480); }
delay(20);
}

int x[5];
for(x[0]=50,x[1]=100,x[2]=200,x[3]=400,x[4]=500,y=450;y>=240;y=y-
10,x[0]=x[0]+13,x[2]=x[2]+6,x[1]+=11,x[3]-=4,x[4]-=9)
{
fillellipse(x[0],y,20,20);setfillstyle(1,GREEN);
fillellipse(x[1],y,20,20); setfillstyle(1,YELLOW);
fillellipse(x[2],y+10,20,20);setfillstyle(1,WHITE);
fillellipse(300,y-15,20,20); setfillstyle(1,6);
fillellipse(x[3],y-5,20,20); setfillstyle(1,BLUE);
fillellipse(x[4],y+20,20,20); setfillstyle(1,CYAN);

clearviewport();
for(int c=440;c&lt;480;++c)
{
setlinestyle(0,1,3);setcolor(BLACK);
line(0,c,325,480);
line(680,c,325,480); }
delay(20);
}

for (int c=0;c&lt;150;++c)

{
setcolor(BLACK);
fillellipse(325,240,c*1.5,c);
delay(10);} setcolor(BLACK);settextstyle(7,0,5);
outtextxy(115,200,"B O O K - S H O P");
getch();
clearviewport();
}

void main()
{
clrscr();
int gdriver=DETECT,gmode;
initgraph(&gdriver,&gmode,"\\tc\\bgi");
graph();
rectangle(10,10,630,470);
setbkcolor(RED);
rectangle(10,10,630,470);
settextstyle(GOTHIC_FONT,0,4);
setcolor(WHITE);
outtextxy(30,35,"Developed By:-");
settextstyle(10,0,3);
outtextxy(150,100,"*iCBSE.com");
getch();
char s;
book b1;
z:

fstream f;
f.open("book",ios::in|ios::out|ios::app|ios::ate|ios::binary);
clearviewport();
settextstyle(10,HORIZ_DIR,3);
setbkcolor(GREEN);
rectangle(10,10,630,470);
outtextxy(100,15,"WHAT DO U WANT TO DO:");
settextstyle(SANS_SERIF_FONT,0,3);
outtextxy(250,100,"1 . TO BUY");
outtextxy(250,150,"2 . TO SHOW ALL BOOKS");
outtextxy(250,200,"3 . TO CHECK AVAILABILITY");
outtextxy(250,250,"4 . TO MODIFY");
outtextxy(250,300,"5 . TO DELETE");
outtextxy(250,350,"6 . TO EXIT");
int a;
settextstyle(7,0,5);
outtextxy(20,400, "ENTER UR CHOICE:");
f.seekg(0);
gotoxy(55,25);
cin>>a;
char x;
gotoxy(1,1);

switch (a)
{

//*******************************************************
// CASE : 1
// DETAILS : TO ADD A BOOK�S RECORD
//*******************************************************

case 1:
gotoxy(1,1);
clearviewport();
rectangle(10,10,630,470);
setbkcolor(RED);
textbackground(13);
 textcolor(6);
clrscr();
fstream f;
f.open("book",ios::in|ios::out|ios::ate|ios::app|ios::binary);
char ans;
b1.getdata();
f.write((char *)&b1,sizeof(b1));
getch();
settextstyle(7,0,1);
outtextxy(250,410,"Do You Want To Continue:");

ans=getchar();
if(ans=='Y' || ans=='y')
goto z;
else
break;

//*******************************************************
// CASE : 2
// DETAILS : TO SHOW ALL BOOKS� RECORDS
//*******************************************************

case 2:
{
clearviewport();
rectangle(10,10,630,470);
setbkcolor(LIGHTBLUE);
textbackground(3);
textcolor(6);
cout< <"\n\n";
fstream f;
f.open("book",ios::in|ios::out|ios::ate|ios::app|ios::binary);
char ans;
f.seekg(0);
int ctr=0;
while(f.read((char *)&b1,sizeof(b1)) )
{
ctr=ctr+1;
if(ctr==8)
{
getchar();
clrscr();
ctr=0;
}
b1.show();
if(f.eof()==1)
{
break;
}
}
f.close();
settextstyle(7,0,1);
outtextxy(250,410,"Do You Want To Continue:");
cin>>ans;
if(ans=='y'|| ans=='Y')
goto z;
else
{
closegraph();
 exit(1);
}
}

//*******************************************************
// CASE : 3
// DETAILS : TO CHECK AVAILABILITY
//*******************************************************

case 3:
{
gotoxy(60,25);
clearviewport();
rectangle(10,10,630,470);
setbkcolor(DARKGRAY);
textbackground(3);
textcolor(5);
clrscr();
char ans;
ifstream f;
book b1;
char name[20];
char author[20]; int a;
f.open("book",ios::in|ios::binary);
cout< <"\n\n\n Enter book name whose record to be seen :";
cin>>name;
do
{
f.read((char *)&b1,sizeof(b1));
if(f.eof()==1) {break;}
if(strcmp(b1.name,name)==0)
{
cout< <"\n Name :"<<b1.name;
cout<<"\n author :"<<b1.author;
cout<<"\n copies :"<<b1.a;
getchar();
}
}
while(f);
f.close();
// a:
settextstyle(7,0,1);
outtextxy(250,410,"Do You Want To Continue:");
ans=getchar();
if(ans=='Y'||ans=='y')
goto z;
else
break;
}

//*******************************************************
// CASE : 4
// DETAILS : TO MODIFY A RECORD
//*******************************************************

case 4:
{
clearviewport();
rectangle(10,10,630,470);
 setbkcolor(BROWN);
setcolor(WHITE);
clrscr();
char ans;
fstream f; book b1;
char name[20]; char author[20]; int a;
f.open("book",ios::in|ios::binary);
cout<<"\n";
cout<<" Enter book name whose record to be changed :";
cin>>name;
do
{ f.read((char *)&b1,sizeof(b1));
if(f.eof()==1) {break;}
if(strcmp(b1.name,name)==0)
{
cout< <"\n Name :"<<b1.name;
cout<<"\n Author :"<<b1.author;
cout<<"\n Copies :" <<b1.a;
getchar();
cout<<"\n Enter New Values" ;
cout<<"\n\n Enter the book name :";
cin>>name;
cout< <"\n Enter author name :";
cin>>author;
cout< <"\n Enter no. of copies :";
cin>>a;
strcpy(b1.name,name);
strcpy(b1.author,author);
b1.a=a;
int l=f.tellg();
f.close();
f.open("book",ios::out|ios::binary|ios::ate);
f.seekg(l-sizeof(b1));
f.write((char *)&b1,sizeof(b1));
}
}while(f);

f.close();
settextstyle(7,0,1);
outtextxy(250,410,"Do You Want To Continue:");
ans=getchar();
if(ans=='Y'||ans=='y')
{goto z;}
else
break;
}

//*******************************************************
// CASE : 5
// DETAILS : TO DELETE A BOOK�S RECORD
//*******************************************************

case 5:
{
clearviewport();
rectangle(10,10,630,470);
setbkcolor(BROWN);
setcolor(WHITE);
char name[20];
 f.close();
f.open("video",ios::in|ios::ate|ios::binary);
settextstyle(7,0,3);
outtextxy(200,30,"DELETING:-");
cout< <"\n\n\n\n\n\n Enter The Name U Want To delete:\t";
fflush(stdin);
cin>>name;
f.seekg(0);
int k=0;
do
{
f.close();
f.open("book",ios::in|ios::ate|ios::binary);
f.seekg(k);
fflush(stdin);
f.read((char *)&b1,sizeof(b1));
if(f.eof())
break;
if(strcmp(b1.name,name)==0)
{ k+=46;
continue;
}
else
{
f.close();
f.open("book2",ios::out|ios::ate|ios::binary);
f.write((char*)&b1, sizeof b1);
k+=46;
}}while(f);
f.close();
remove ("book");
rename ("book2","book");
cout< <"\n\n\n\n\n\tPress Any Key...";
getch();
goto z;}

//*******************************************************
// CASE : 6
// DETAILS : TO EXIT
//*******************************************************

case 6:
{
clearviewport();
rectangle(10,10,630,470);
setbkcolor(BROWN);
setcolor(BLUE);
settextstyle(8,0,4);
outtextxy(150,200,"NOW YOU WANT TO GO");
if(getch())
{
fflush(stdin);
clearviewport();
rectangle(10,10,630,470);
setbkcolor(LIGHTBLUE);
setcolor(RED);
window(10,10,40,11);
settextstyle(8,0,4);
outtextxy(150,200,"\"THANKS FOR VISITING\"");
 getch();
closegraph();
exit(1); }
else
{
goto z;
} }
default:
goto z;
} }