Food and Beverage Services

by: Rhodora D. Lintot, MBA

Food and Beverage Service
 Food and Beverage Services

• Restaurant is an
establishment that
serves the customers
with prepared food and
beverages to order, to
be consumed on the
premises.
• The term covers a
multiplicity of venues
and a diversity of
• styles of cuisine
 History
❑Restaurant began in Paris , France in 1765
❑Restaurant came form the French word “restauer” means
to restore.
❑ Delmonicos – 1st restaurant in the US, established in
New York City in 1827, prepared 371 dishes
❑ Frederick Henry Harvey (Fred Harvey) – An
innovative restaurateur and marketerthe, the 1st big
chain restaurant operator , in 1912, his company
operated 12 large hotels, 65 railway restaurant and 60
dining cars.
 History
❑John R. Thompson - early chain operator, in
1926, he controlled 126 self-service restaurants in
the Midwest and the South.

❑ 1920s and 1930s –when the Fast-food operations

had a great impact on the food service industry.

❑A&W Root beer – the 1st fastfood in the US.

Fast-food pioneers and leaders
in US
1. A&W Restaurants – Hamburgers
2. Arby’s – sandwiches
3. Baskin Robbins (1948) – Ice Creams
4. Big Boy – Family Dining
5. Buffalo Wild Wings - Grills
6. Burger King Corp. – Hamburgers
7. Chills – Tex-Mex Fastfood
8. Dairy Queen – Ice creams
9. Denny’s Inc. – Family Dining
Fast-food pioneers and leaders
in US
10.Dominos Pizza - Pizza
11.Dunkin Donuts – Doughnuts
12. Hardess Inc. – Hamburgers
13. Kentucky Fried Chicken – Chicken
14.Leeann Chin – Chinese Fastfood
15.McDonalds Corp. – Hamburgers
16.Pizza Hut – Pizza
17.Red Lobster – Seafood
18.Shoney’s Restaurants – Family Dining
Fast-food pioneers and leaders
in US
19.Subway – subs
20. Taco Bell – Mexican fastfood
21.Wendy’s International Inc. - Hamburgers
Fast-food pioneers and leaders
in US
 Classification of Food Service
Facilities
1. Commercial – they are committed to make profit
2. Institutional Catering –heavily subsidised by
federal or local government, like schools,
hospitals, military etc.
3. Independent Restaurant(commercial and
institutional)- willing to serve anyone who walks
into their restaurant as long they are capable to
pay.
4. Those that serve restricted groups of people.
5. Private ownership
6. Government bodies
 Restaurant Ownership
❑ It ca be part of hotel operations
❑ independent business entity
❑ A chain restaurant
Other facilities:
o bar
oEntertainment
ochildren/ party facilities
oTake away catering
oOutdoor catering
 Types of Restaurants
1. Coffee shop –
➢ originated from US
➢ known for quick
service.
➢ Food is pre-plated
from the kitchen
➢ Informal
atmosphere
➢ Tables with mats
and paper napkin
➢ Usually run 24 hrs.
 Types of Restaurants
2. Specialty Restaurant
➢ The entire atmosphere
and décor is geared to a
particular theme
normally related to a
regional cuisines., like
Japanese, French,
Chinese, Indian,
Polynesians, etc.
➢ Cantonese from China,
Mongolian food from
Russia
 Types of Restaurants
3. Grill Room or
Rotisserie
➢ Restaurant specialize in
grills of different meats,
fish an poultry.
➢ Has a glass partition that
separates the kitchen
from the seating area.
➢ Can be sophisticated
with finer crockery and
linen.
 Types of Restaurants
4. Dining Rooms
➢ Usually meant for the
residents of the hotel or
member of a club who
may bring their guests
along.
➢ Specialize in a good
buffet spreads or a
choice of two table d’
hote menus.
 Types of Restaurants
5. Discotheque
➢ A restaurant which is
principally meant for
dancing to recorded music.
➢ A bar which also offers
light meals and fingers
picking snacks.
➢ In hotels permits only
formal casual clothing ,
while independent ones
allow casual.
➢ Do have entry charge to
ensure that the right
crowds enter.
 Types of Restaurants
6. Night Clubs
➢ It is principally open at
night for dinner, dance
and live entertainment.
➢ Permit formal wear only.
➢ An essential feature is
live performances or
cabarets which promote
famous performers.
➢ A live band with a dance
floor is a must.
 Types of Restaurants
7. Food Bars
➢ Basically, they have
refrigerated or heated
glass counters
displaying their wares.
➢ The service is quick
and often in the form of
self-help
➢ May be specialty ones
like the subway, Dunkin
Donuts, Cinnabon, etc
➢ Like Mobile food vans,
hotdog carts, fairs and
fetes
 Types of Restaurants
8. Fast-food
Restaurant
➢ It gives ready-to-serve
foods at reasonable
rates.
➢ It is informal with
wooden or plastic
tables and chairs.
➢ The essential features
are standard
preparations, standard
portion, sizes, décor,
friendly waiters cum
cashiers.
 Types of Restaurants
9. Casual Dining
➢ It is where delectable
pre-plated meals are
served in an informal
atmosphere, yet
formal in
presentation.
➢ People have found
this a wonderful
alternative to
expensive
restaurants in hotels
 Types of Restaurants
10. Food Courts
➢ It is dedicated place
for eating where
several fast food
franchises can hire
food booths and set
up their operations.
➢ The mall
management
ensures that there
is balanced variety
of different cuisines
offered.
 Types of Restaurants
11. Cafes
➢ They are meant to
serve only coffee or
tea.
➢ It is often off the
street and marked
menu board
announcing the
specials of the days
➢ Have limited seats
provided for those
who wish to rest for a
quick bite.
 Types of Restaurants

12. Bars
➢ This is where liquor
sold and
consumed.
➢ They have to be
licensed to served
liquor as they have
to follow strict laws
and rules like
closing ,serving
underage persons,
observing dry days,
etc.