Arindam Mitra

Mailing Address : D-4, 1403, Nirala Aspire, Sector 16C, Gr. Noida West, UP - 201308
Mobile: +91-9910622661, +918795802268
E-mail: arindam.mitra1012@gmail.com

CAREER OBJECTIVE
To build a career in Training & Development, where I can use my skills to contribute to the overall
development of the people for and with whom I am working.
PROFILE SNAPSHOT
Training & Development professional, with 8+ years of experience, specialized in Behavioral and
Soft skills Training, Product Training and Training on Software Navigation.
EDUCATION

Diploma/Degree University/Board Year

Indian Society of Training &
1. Diploma Certification in
Development (I.S.T.D.), Delhi 2019
Training (pursuing)
Chapter
2. P.G.D.M.
I.T.S. Mohan Nagar, Ghaziabad 2012
(H.R. + Marketing)
3. B.Com Allahabad University 2010
4. 12th I.S.C. 2007
5. 10th I.C.S.E. 2005
PROFESSIONAL PROFILE
Training Assignments undertaken
Specializing in soft skills training modules for Corporate and Academic needs.
Corporate: Team management, Time Management, Conflict Resolution, Assertive
Communication, Stress management, Creativity, Problem Solving, Conducting Effective Meetings,
Positive Attitude, Email Etiquette, Basic Training of MS Excel & PowerPoint, and Platform/
Presentation Skills.
Academia: Students training modules of 2 to 8 hours each on Presentation skills, Email etiquette,
Resume Writing, Effective Group Discussions, Mock Interviews, Impactful Dressing and Effective
communication. Campus Placements Capsule Program for Engineering/ Management Students.
________________________________________________________
Employer 1: Sheela Foam Ltd. (Sleepwell)
Job Title: Team Manager, Channel Training
Duration of service: May, 2019 – till date
Key Responsibility Areas:
 Heading Learning & Development for the organization’s Dealer Division at a Pan-India level
 Development and Delivery of Retail Training Modules, and Product Training Modules to
dealers’ employees, new & existing employees of Sheela Foam
 Design and develop training and evaluation content on the company’s LMS portal for
E-Learning
Employer 2: Ceasefire Industries Pvt. Ltd.
Job Title: Manager, Training
Duration of service: April, 2017 – till date
Key Responsibility Areas:
 Heading Learning & Development for the organization’s Dealer Division at a Pan-India level
 Development and Delivery of Behavioral Training Modules, and Technical Product Training
Modules to dealers employees, new & existing employees of Ceasefire in various verticals of
the organization
 Training Authorized Dealers and Company employees on organization’s ERP Software &
Mobile App by way of classroom as well as blended sessions for their employees
 Assisting the National Head - L&D, in miscellaneous OD initiatives
 Conducting and assisting departmental-audit (internal) for ISO, EN and LPCB requirements

Employer 3: Hi-Tech Institute of Engineering & Technology (HIET), Ghaziabad

Job Title: Corporate Trainer (contractual)
Duration of service: July, 2016 – April, 2017
Key Responsibility Areas:
 Developing & delivering of Soft skills Training Modules for students and preparing them for
Campus Placements.
 Delivering modules like communication, resume writing, mock interviews, GD's,
presentation skills, grooming, email etiquette, and spoken English.
 Leading the Training Department

Employer 4: Eureka Forbes Ltd.

Job Title: Officer, Training & Development
Duration of service: February, 2012 – July, 2016
Key Responsibility Areas:
 Preparing & Delivering Behavioral Training Modules – (including slide presentation,
training activities, exercises and games, handouts and trainer’s notes).
 Mapping Training needs of employees by analyzing LDC reports which are carried out by
the National HR Team.
 Preparing compiled Monthly Reports of training programs conducted by SBU trainers all
over India and sending the same to the Head Office.
 Handling a team of 35 trainers All India for their training activities and weekly reporting.

Employer 5: Vestige Services Pvt. Ltd.

Job Title: Executive, Training & Development (part time)
Duration of service: February, 2010 – February, 2012
Key Responsibility Areas:
 Training BDE’s on email writing skills and telephone/ videoconference etiquette.
  Improving platform skills of Management Personnel.
 Preparing Monthly Reports of training programs conducted.

PROFESSIONAL ACHIEVEMENTS:
 Brought up “dealers trained vs inducted” in a month ratio from 60% to 94% during the first
year of joining, in Ceasefire Industries
 Trained about 180+ dealers in the span of one and a half years in Ceasefire Industries
 Was awarded the responsibility of being the editor-in-chief for the company newsletter in
Ceasefire Industries; in the month of May April 2018.
 Introduced and designed a dedicated Newsletter for students of HIET, showcasing the most
progressive and star students’ performance in the PDP program; in the month of July 2016.
 Worked on and developed an Internal Certification program for Sales Team on a specific
product line; in the month of February 2015.
 Developed a Series of Training Videos on Sales Tips for Frontline Salespeople. The same
was launched nationally across Eureka Forbes: in the month of April 2014
 Developed 8 Ready-To-Use Behavioral Training Programs. These were rolled out for SBU
Trainers in Eureka Forbes all over the country: in the month of April 2013
 Designed and compiled a complete book on customer engagement as a training tool for
salespeople Eureka Forbes. The book’s national launch across the organization: in the month
of April 2013.
 Closed 50 positions in Eureka Forbes – Forbes Pro Vertical during my internship and helped
the vertical to achieve 100% manpower budget in the year 2011. Was offered a job then.

PERSONAL DETAILS
Date of Birth - 13th Feb. 1989
Marital Status/ Children - Married and a proud father of a son
Hobbies - Creative Writing, Photography, Singing

DECLARATION
I hereby declare that the above information is latest and true to the best of my knowledge.