CRF SAP

FSCM Seminar

SAP Biller Direct Overview

Presented By:
February 17th, 2011 Sashi Narahari
CEO
HighRadius

1
 Biller Direct or EIPP?

• Electronic delivery and receipt using the

Electronic internet

• Billing Information from SAP SD and A/R

Invoice modules

• Presentation of information on the internet:

Presentment Contact & Payment Information, Open Bills and
Credits, Dispute Cases and Payment History

• Enable payments by customer via Credit Card

Payment or Bank Debit

2
 Biller Direct Value Proposition

• Enable customer self-service

– Review account status (invoices, credits,
payments, balances
– Download invoice copies, statements
– Dispute invoices
– Make payments via credit card or Bank Debit
• Generally successful with Small/Medium
(SMB) customers

3
 Usage Mode

Standard Call Center Balance Agent

Approve Bills All Standard View account For FI-CA

Open Bills Functions balances and Line (Contract
Available Items Accounting) Only
Make Payments
Integration of Payment of bills All Standard
View Payment call center in balance mode Functions
History subcomponent for payment of Available
Creation of the entire current For Collection
Dispute Cases balance Companies, or
Display Balances agents who
and Line Items collect receivables
on behalf of your
company
4
 Functionality Overview

5
 Open Bills Tab

6
 Invoice Copy Displayed from SAP SD Module

7
 Display Credits (Optional)

8
 Select Invoices for Payment

9
 Select Bank Account or Credit Card

10
 Final Review & Confirm

11
Paid Bills Tab – Review Scheduled and Processed Payments

12
13
 Open Items Tab – Display A/R Postings

14
 Balance Tab – Monthly & Yearly Views

15
 Dispute Invoices Online

16
 Enter Dispute Details

17
 Customer Master Administration - Contact Info

18
 Customer Master Administration - Bank & Credit Card

19
 SAP Biller Direct versus other EIPP software
SAP Biller Direct
• Operates real-time on SAP FI-
AR module
• Core functionality pre-
integrated
• SAP Upgrade version
compatibility
• Lower ongoing operating costs
(SAP IT team)
• Average functionality
• Ability to customize is limited
since it runs on SAP A/R
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3rd Party EIPP Software
• Batch process with data
redundancy
• Project will be SAP Integration
heavy
• Dependency on the vendor
and their product roadmap
• Need to develop in-house
competency on new tool
• Advanced functionality
• Ability to customize heavily to
suit business needs
 Return on Investment (ROI) Opportunities

• Reduce operating costs: Collection/Dispute

activity reduction for staff via self-service
enablement for customers
• Eliminate paper invoice costs ($0.50 - $1.00
per invoice)
• Reduce DSO: Receive payments online via
ACH, Credit Card etc.
• Reduce Lockbox processing costs

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 Key Takeaway Points

• If you have a large number of SMB customers then

‘self-service’ enabling them will help you scale
• Cost/Benefit analysis is very easy to justify if your
operations truly requires EIPP
• SAP Biller Direct might be a ‘easy-to-deploy’ option if
you are running SAP
• SAP Biller Direct versus 3rd party software decision is
a function of the complexity your requirements
• Customer ‘change management’ could be a big issue
if not rolled-out and trained effectively
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 Questions?

http://www.highradius.com