Candidate 299: Mahmoud A. D.

Oracle DBA

SUMMARY

● A high skilled Core Oracle Database Administrator with 12+ years of extensive experience as a technical
database consultant.
● Deep understanding of many areas in Oracle technologies and database concepts like High Availability
including DataGuard, RAC, MAA & GoldenGate, troubleshooting and customer support.
● Experience in implementing the most complicated and critical solutions using Oracle technologies on many
platforms to maintain business issues, besides Microsoft SQL server and other open source technologies.
● TAGS: Oracle Database, Real Application Cluster, Data Guard, Performance Tuning, Security, Automatic
Storage Management (ASM), Backup & Recovery, RMAN, Oracle GoldenGate, etc.

EDUCATION

● BSc degree in Quality Control & Quality Assurance, Worker University, Quality Control Department,
Graduation Grade: Good, Graduation Project: Metal Hardness measurement machine, Project Grade: Very
Good with 83.5%, Graduation Year: 2003.
● Scholarships:
o 2004: Scholarship in the Arab Academy for Science and Technology & Maritime Transport
(AAST) and under the supervision of the Ministry of Communication & Information Technology
(MCIT) which contains the following tracks:
▪ Programming: Introduction to Programming with C Language / Visual Basic.
▪ Network: Microsoft Network Essentials / Introduction to Microsoft Windows 2000
Professional and Server / CCNA.
▪ Operating Systems: Introduction to Solaris 9.
▪ Database Course (Oracle9i Database Administration): Introduction to Oracle Developer
/ Introduction to Oracle9i: SQL / Oracle Database Fundamentals (I) / Oracle Database
Fundamentals (II) / Oracle Performance Tuning.
● International Exams:
○ Introduction to Oracle9i: SQL
○ Oracle9i Database: Fundamentals I (OCA DB9i Admin)
○ Oracle Database 11g: Administration I (OCA DB 11gR2 ADMIN)
● Certifications:
o Oracle9i Database Administrator Certified Associate OCA
o Oracle Database 11g Administrator Certified Associate OCA

WORK EXPERIENCE / PROJECTS

Alkhorayef Group January 2018 - Present

Role: Handling the 24*7 Oracle E-Business Production environment’s full lifecycle which serves the end user
across the globe, divided into 54 companies in more than 13 countries.
Candidate 299: Mahmoud A. D.
Oracle DBA

Saudi Business Machines March 2013 - February 2017

Role: “General Marketing & Services Representative for IBM WTC”: Information Management Consultant.

Responsibilities:

● Mobily SA: Taking care of the DB implementation, maintenance, planning, and working closely with the
project management team to achieve the customer’s deliverables, and Implementing and maintaining the
Pre-production System, CRM HA and MAA environment.
● KAPSARC (King Abdullah Petroleum Studies and Research Center): Implementing DR site using Oracle
11g Data Guard Technology.
● Raeda Investment Company (RIC): Implementing the rapid clone method over EBS 12.1, separating the
EBS environment into a multi-node mode, and automate the RMAN backup using shell scripting.
● TADAWUL Exchange Company: Performing a database migration from IBM DB2 in single direction to
Oracle Database 12c using Oracle GoldenGate 12c, and configure 2 of the current production Oracle
databases 12c to replicate the data in bidirectional mode using Oracle GoldenGate 12c, for more
information about the implementation:
https://oradiscuss.wordpress.com/2015/12/27/configuring-bidirectional-replication-usingoracle-goldengate-1
2c/.
● Exadata implementation Training for Database Administrators: Mainly it had been taken to handle the future
opportunities for Exadata implementations.

Alawwal Bank Riyadh (Outsourced by SBM) January 2016 - January 2017

Role: Senior Production Database Administrator

Responsibilities:

● Working as a resident Database Administrator for the current running environments (PROD/ UAT/ SIT/
Development), which contains 25+ Oracle Clustered Databases on IBM AIX, 200+ Microsoft SQL Server
Instances, and 2 E-business Suite instances.
● Daily tasks include: Oracle cluster management RAC, Managing DR site (Data guard), Managing Enterprise
Manager 13c, Planning for future database projects and upgrades, reviewing all current projects from the
backend, Tuning the environment’s performance to serve the internal bank users and external core banking
activities.

Oracle Ltd January 2011 - February 2013

Role: Senior Support Engineer, Enterprise Manager Grid Control Team

Responsibilities:

● Identify, develop and execute an individual development plan with minimal management direction.
● Participate in process planning and make recommendations for improvements to the business.
● Act as a mentor in assisting less experienced engineers in isolating problems, workarounds and solutions.
● Provide training by writing and/or delivering Brown Bags and Technical Courses.
Candidate 299: Mahmoud A. D.
Oracle DBA

● Champion initiatives and be an advocate for support.

● Participate in team meetings and encourage knowledge sharing.
● Act as a process/technical point of contact for your product/competency area.
● Conduct Technical interviews for potential candidates.
● Network across competencies, with management & senior resources to gain visibility within the
organization.
● Act as a technical lead when in communication with external customer(s), service delivery managers, 3rd
party vendors and managers.
● Manage all severity and escalated issues within guidelines; Accountable in representing customer
expectations and engaging proper internal resources.
● Proactive in identifying customer needs and facilitates engagement of internal resources to ensure
customer success.
● Consult with management in directing resolution of critical customer situations, including alerts to
management on potential escalations.
● Engage with development as appropriate to review customer bug priorities.
● Engage in activities designed to minimize duplicate and false bugs passed to development.
● Create/modify/review knowledge content to include consultative articles.
● Participate in Beta programs and product/platform testing.
● Participate in product management and product readiness initiatives.
● Perform system administration and maintenance on support workstations.
● Participate in appointed Knowledge Management initiatives.
● Participate in additional projects as required.

Technical Training:

● RedHat Linux Essentials RH033.

● Oracle DB 11g: Admin Workshop I
● Oracle DB 11g: Admin Workshop II
● Oracle Application Server 10g
● WebLogic Customized Course
● Oracle Enterprise Manager 11g: Grid Control Essentials Ed 1
● Oracle Enterprise Manager 10g/11g Grid Control Install.
● Oracle Enterprise Manager 10g/11g DBC (EMCA)
● EM Fundamentals for Support
● Oracle Database 11g: Performance Tuning Ed 2
● Oracle Database 11g: Data Guard Administration Ed 3
● Oracle Database 11g: RAC Administration Ed 1.1
● Oracle 11g: RAC and Grid Infrastructure Administration Accelerated Release 2
● Oracle Grid Infrastructure 11g: Administer ASM o DB Control 11g Job System - Overview and Support
Issues
● EM 10g - Notify - Basic Development Plan
● EM 10g - Reports - Basic Development Plan o EM 10g - Metrics - Basic Development Plan
● EM: 12c Level 1 Monitoring Plan
● EM: 12c Level 1 Database Management Plan
● EM: 12c Level 1 Configuration Management Plan
● EM: 12c Level 1 Target Plug-in Plan
Candidate 299: Mahmoud A. D.
Oracle DBA

● EM: 12c Level 1 Provisioning and Patching Plan

● EM: 12c Level 1 Core Components and UI Plan

Soft Skills Training:

● Managing Your Time," Harvard Manage Mentor".

● Customer Focus.
● Code of Ethics and Business Conduct.
● Information Protection Awareness.
● Sexual Harassment Awareness.
● Time Management (Provided by Cegos UK).

Egabi Solutions (Oracle Certified Partner) May 2008 - December 2010

Role: Oracle Apps DBA & Oracle DBA

Responsibilities:

● Doing the daily tasks for Oracle DBA/APPS DBA for the customers.
● Plan for Backup/Recovery/Disaster Recovery strategies and implementing disaster recovery sites using
Oracle DataGuard technology.

Projects:

● KSA: Saline Water Conversion Corporation (SWCC), Communication and Information Technology
Commission (CITC), King Faisal University (KFU), Ministry Of Water And Electricity (MOWE).
● Egypt: Egabi Learn (Providing ILT Trainings), Arab Contractors, Dar Alfouad Hospital, EAA ‫اﻟﻤﺼﺮﯾﺔ اﻟﻤﺴﻠﺤﺔ‬
‫ اﻟﻘﻮات ﺗﺴﻠﯿﺢ ﻫﯿﺌﺔ‬, Orascom Telecom Holding, Ministry of Finance, Egyptian Credit Bureau (I-Score), Alex Bank,
Tamweel Mortgage Finance: (Subsidiary from Orascom Group), IDSC: The Egyptian Cabinet (Information
and Decision Support Center).
● Republic of Sudan o Sudanese French Bank SFB.

Giza Systems Engineering (Oracle Certified Advantage Partner) April 2007 - May 2008

Role: Oracle Apps DBA.

Responsibilities:

● Implement/Maintain/Upgrade/Patch/Clone APPS 11i and Oracle Database.

● Dealing with Oracle DB Versions: Oracle RDB, 7.2, 8i, 9i, 10g on multiple platforms like Microsoft Windows,
OpenVMS, and RedHat Linux Enterprise.
● Projects: Egyptian Council of Ministers: (E-Government Project), City Stars Company (GPP), Etisalat Misr,
Ministry of Communication & Information Technology (MCIT), MOBINIL, Military Information Center,
National Authority of Transportation, SinoTharwa Drilling Company, Cairo Electricity Production Company,
National Company for Mize Products.
Candidate 299: Mahmoud A. D.
Oracle DBA

El-Rashidi El-Mizan Confectionery May 2006 - April 2007

Role: Oracle DBA – Oracle Applications DBA

Responsibilities:

● Install/Clone/patch/upgrade and maintain E-Business 11i environment, tuning DB/Planning for DR plan,
Daily Cold Backup and Recovery.