Beruflich Dokumente
Kultur Dokumente
EDITION
ALL INDIA 3
COOPERATIVE
BANKING
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SUMMIT 2019
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ARTICLE
Banking Beyond
Conventional Banking
Emerging Trends
PAGE NO - 20
ARTICLE
ARTICLE
Cyber Security Basics
Swift Warns Banks
For Primary Urban
On Cyber Heists As Hack
Co-operative Banks
Sophistication Grows PAGE NO - 26
PAGE NO - 48
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(L to R) Co-Founders : Ashish Srivastava, Gautam Navin, Anupam Gupta
U
rban co-operative banks had thank The National Federation of Ur-
played a major role in the ban Cooperative Banks and Credit So-
area of financial Inclusion in cieties Ltd. (NAFCUB) for its support.
India. It had served the mass We would also like to thank The Guja-
that has been on the fringe of econom- rat Urban Co-operative Banks Federa-
ic development of the country. With tion, Pune Jilla Nagarik Sahakari Banks
its large number of branches it has Association, Nashik District Urban
penetrated every nook and corner of Cooperative Banks Association, Uttra-
the country. Urban co-operative banks khand Urban Cooperative Banks Fed-
have seen a huge growth in its portfolio eration, Rajasthan Urban Cooperative
over several decades. However, except Banks Federation, Telangana Urban
leading few, majorities of Urban Co- Cooperative Banks Federation, Karna-
operative banks need to shed their long taka Urban Cooperative Banks Federa-
legacy of exclusivity and hone up their tion, Uttar Bharat Urban Cooperative
edges to become competitive and ef- Banks Federation, and Federation of
ficient in their services. Manipur Urban Cooperative Banks &
Credit Societies for their overwhelm-
The 3rd All India Urban Co-operative ing support to our endeavor.
Banking Summit would provide a
platform to discuss and deliberate on We here would also like to thank all
various challenges and way forward participating Urban Co-operative
for urban co-operative banks and help Banks from all over India and indus-
them in taking an informed decision. try players like Vsoft, Perfios, SAP,
This summit which is into 3rd years of Infrasoft, Infosys, EPS, Indoinvesting
its existence has received overwhelm- and Equifax for being partners of this
ing response from all stakeholders of summit along with various IT compa-
co-operative banking each year. nies that are going to showcase their
products, solutions and services at this
The summit which is aptly designed summit through exhibition and pres-
with the current scenario in the co- entations.
operative banking sector will focus on
topics like Beyond Conventional Bank- We wish that this summit would turn
ing: Critical for Survival & Growth, out to be a very fruitful one for all par-
New Ways & Means for Retaining Old ticipants.
& Attracting New Customers, Cyber
Security & Resilience Framework for Thanking you,
Safe & Sound Banking and Banking
Regulation Act: Salient Features of Team B2B Infomedia
Insolvency and Bankruptcy Code 2016.
There is a special session on Prospects
CONTENTS
SOUVENIR
MESSAGE
I am extremely happy to note that NAFCUB and B2B have come together to organise a seminar for urban
cooperative banks on the subject “ Beyond Conventional Banking: Critical for Survival & Growth” in
Mumbai.
Banking sector across the world has never before seen such disruptive changes in the financial sector as is
being witnessed in the last, say, 3 to 5 years. These disruptive changes are driven by technology
communication that has simply turned the life of every individual on its head. Nothing is now as was before.
In this context, the ‘conventional’ banking system , of which urban cooperative banks are an integral part,
has been going along at a comfortable pace over the decades, seeing and absorbing slow and steady changes
in relative comfort zone.
Banking sector comprising of public sector banks, private sector banks,( old and new),cooperative banks and
others forming the conventional banks doing conventional banking have been virtually stormed by the new
fin-tech companies who have appeared in the scene and have rewritten many of the norms of banking
services. They popularly proclaim themselves as technology companies who ‘also do banking’.
Bigger commercial banks have now embarked upon looking seriously ‘beyond conventional banking. They
are large enough and have the financial resources to reinvent themselves in a manner they can survive the
disruption and grow.
For smaller cooperative banks it is a big challenge. In fact, it is an existentialist challenge which they can
face if only they come together and network themselves in a meaningful way. The visible challenges are of
adoption of ever changing technology, investing in cyber security measures, investing in manpower that is
equipped to cater to needs and aspirations of today’s youth, without whose participation and patronage, the
cooperative banks will become irrelevant and working further on their traditional strength of local feel and
focus on catering to those sections of society which are not able to access mainstream banks easily.
I am sure the seminar will focus on all these important issues.
H K PATIL
CHAIRMAN, EMERITUS
NAFCUB
MESSAGE
The seminar would be doing a great service to the urban cooperative banking sector if it could bring home
to the participating bankers importance of the changes taking place are beyond the usual banking we all
are used to and also make them understand that this realisation is in fact most critical for survival and future
growth of the cooperative banks.
“Beyond Conventional Banking: Critical for Survival & Growth” is a theme that could not have been more
timely in the present day context for our sector, and I must applaud NAFCUB and B2B Infomedia for
choosing the subject.
Among all the segments of banking system in the Country, urban cooperative banking sector is in possession
of largest number of banking licences and that too of ‘universal banks ‘, which per se is far more valuable
that the licences given to operate narrow banks like ‘payment banks’ and ‘small finance banks’.
Therefore, it is all the more important that we face the fury of disruptive banking forces that are threatening
to sweep away the conventional banking into oblivion. Most of our banks are small and are at risk of being
too fragile to meaningfully face the future and its challenges.
We in NAFCUB have realised that large number of our urban banks need strong support and put forward a
proposal to RBI for the sector to promote its own umbrella organisation that will be able to steer them
through the disruptive changes that we are going through in the financial sector across the world. The
approval of RBI is expected to be conveyed soon and it will be a challenge to the sector to promote and put
in place a financially strong and professionally managed entity as its umbrella Organisation at the earliest.
I am sure that the deliberations in the seminar will throw up suggestions that will help the banks in
formulating policies and drawing up roadmaps that will help them to think beyond the conventional banking
they have been engaged in all along and to meet the challenges of newer and more tech savvy financial
institutions in coming days.
JYOTINDRA MEHTA
PRESIDENT
NAFCUB
MESSAGE
I am delighted to know that B2B Infomedia, is conducting 3rd All India Urban Cooperative
Banking Summit 2019 in succession at Lalit Hotel, Mumbai on 8th June 2019 with a timely
theme “Beyond Conventional Banking.”. As I know, during the past 3 years, your esteemed
organization has been very successful in bringing together the whole cooperative banking
community of the country under one roof for sharing the knowledge in varied areas of bank-
ing operations which augurs well for improved performance. It is an untiring and commend-
able gesture by your organization.
It is also a matter of pleasure that B2B is also bringing out a Souvenir to mark the occasion.
We appreciate your unstinted spirit of commitment to the sector. Surely, the objective of the
Summit is commendable.
I wish the B2B all the best and the Summit a very Grand Success.
Yours sincerely,
G.RamaMoorthy.
3rd
`
Thank You
PARTNERS FOR JOINING US
Exhibitors
Exhibitors
coop.b2binfomedia.com
BHAVANA BANK
THE BHAVANA RISHI COOPERATIVE URBAN BANK LTD
Head Office: 13-23-30/3, KRISHNAVENI NAGAR, BESIDE GHMC ZONAL OFFICE, SAROORNAGAR MANDAL, HYDERABAD – 035.
Ph No. 040 24150477, 040 – 24050476 CELL No.8008 1000 90.
BRANCHES:
L B NAGAR GADDIANNARAM RAMANTHAPUR GUDIMALKAPUR
80008100091 8008100092 8008100093 8008100094
BANKING BEYOND
CONVENTIONAL BANKING
EMERGING TRENDS
A
Digital-only Bank is the one that provides all its
Banking facilities online and through APP Plat-
form on Mobile, Tablets and Internet. Digital
Banks have no need for Physical Branches and
their Services are provided using automated processes.
Customer support is provided through an app chat.
These Digital-only Banks are often called Neo Bank.
The Users have greater access and Customers have the ability to
visibility over their finances ADVANTAGES instantly freeze and unfreeze
OF cards, instant PIN changes etc.,
Innovative Technologies are employed in in-app authentication rather than using traditional
PIN. Facial recognition, Voice Recognition, Finger Print scanning, Iris scanning are some of
the key factors. Some Traditional Banks have incorporated some of these elements into their
own apps so that the user experiences are improved. More and more Banks are taking a leaf
out of their Book and focus their attention on Customer needs.
To achieve this object, Cooperative Banks Create new workforce with different skill
have to: sets that can take the entire responsibility
of designing the products to rolling out the
Create well-designed and standardized same. Employees’ KRA should be modified
Application Programming Interface (API), towards a more of consumer-centric design.
a technology protocol that allows diverse
software components to communicate and Ensure an innovative learning environment
develop an ecosystem to escalate the process and providing them with customized learning
of product manufacturing and distribution. and development framework to make them
digital-savvy.
Understand the behavior and pain points of
consumers. A survey could reveal the under- Inculcate the sense of ownership among the
lying security/privacy concerns consumers employees through various educational pro-
might have about signing in with their social grams and enable them to work in alignment
media accounts. with the organization’s digital strategy.
,2016-17,2017-18
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Article
Cyber Security
Basics for Primary
Urban Co-Operative Banks
T
he use of technology by banks has gained a lot of
momentum. Banks have been implementing tech-
nology and technology based products to drive the
business and also to meet peer level competition.
Recent statistics show that channels like ATMs, IMPS, UPI,
are favoured by the customers to meet their payment needs
across all the industry. Use of eCommerce and on-line portals
is also on the increase.
(Left to Right): Debashish Chakraborty, Co-founder & CTO; Ramgopal Subramani, COO; Aditya Prasad, Chief
Evangelist; V R Govindarajan, Co-founder & CEO and Sabyasachi Goswami, Chief Business Officer
Perfios
Software Solutions
Realtime Decisioning & Analysis
P
erfios Software Solutions (www.perfios.com) is the
leading Product-Technology company in the FinTech
space enabling Financial Institutions in real-time de-
cisioning, analysis and credit underwriting. Headquar-
tered at Bangalore, Perfios endeavors to create a substantial
impact in the fintech ecosystem and thus brings to the fore,
an expansive product suite for financial and banking services.
Perfios has grown to serve 200+ FIs which include almost all
the Large Banks, Progressive NBFCs, FinTechs, Insurance
nvenience of banking
h our net banking facility.
KJSBank www.kalyanjanata.in
Chief Guest of the Summit Shri Jyotindra Mehta,
President, NAFCUB delivering his Inaugural
Address
C
ADV. JAYASHREE NANGARE
Founder yber Law Solution Techno- Legal firm is founded
Cyber Law Solution and owned by Adv. Jayashree Nangare. Overcoming
obstacles & with her grit and determination, she has
succeeded in having niche existence in the market.
She provides Expert Legal opinion, Consultation & Litigation
as well as Legal Compliance solutions as per IT Act 2000 &
ISO 27001-2013 and having years of experience in handling
biggest cyber frauds of the country.
In recent years, instances of financial fraud India’s banking sector, like others around the
have regularly been reported in India. globe, is in the midst of a digital overhaul.
Although banking frauds in India have often Businesses are largely behind the push, with
been treated as cost of doing business, post government initiatives promoting a digital
liberalization the frequency, complexity and economy and innovators targeting corporate
cost of banking frauds have increased mani- payments and finance in addition to their
fold resulting in a very serious cause of con- consumer-focused endeavors.
We are fortunate that we visualised, well in time, that only the technology will drive the businesses
and the digital working can take us into the future. We started adopting technology and embarked
with computerisation well ahead of other cooperative banks and went on acquiring modern technology
to stay relevant and in competition. This approach kept us in company of most modern
technology. We are now providing a number of services that are purely based on technology.
We are committed to keep this pace of adoption and to hold our position in the
competition in future also. We realise that Future is digital and we must walk into the future
with modern technology at our command.
Directors
Vijaykant Kothari CA Janardan Ranadive Babanrao Bhegade Shridhar Gaikwad
AWARENESS AND
EDUCATION IS KEY FOR
DIGITAL BANKING
No Pre-closure charges
on Loan Accounts
RTGS/NEFT facilities
available
Q5.HOW YOUR BANK IS MANAGING CUS- Wiping out the existing identity and getting a
TOMER BANKING REQUIREMENTS ON A new identity will not serve any better purpose,
DAILY BASIS? I feel. Instead of changing the dynamics of the
structure, the UCBs should be provided assis-
Since there is a close communication with the tance so that these banks will flourish. There is
Branch official and the customer the routine always going to be a class, may be small, who will
requirements of the customers are taken care be connected to the Urban Cooperative Banks.
without much trouble. The credit limit is mon- Since these banks have a different motive, differ-
itored on daily basis and in case of exigen- ent class to serve, a different approach has to be
cies the Branch takes up the matter with Head there for these Banks. There is no level playing
Office, from where the problem of the customer field for these Banks. If a different, non committal
is solved. The systems that are in place are ade- approach is taken there could lot that would be
quate enough to take care of the customers’ daily done for these banks.
requirements.
Q7. WHERE DO YOU SEE YOUR BANK IN
A strong team of staff with a smiling face and COMING 5 YEARS?
a positive attitude is an asset of the Bank. This
makes a great difference in customer service. In next five years we hope to double the business.
This is just possible, since we have technologically
Q6. ONLINE BANKING IS ONE OF THE equipped to march in the competition. We shall
VERY IMPORTANT ASPECTS OF TODAY’S have Zero net NPAs and Gross NPAs not more
BANKING. HOW YOUR BANK IS CATERING than 2% within next five years. Our Reserves will
TO IT? also double during the next five years, making
us organically stronger to taken any unforseen
Frankly speaking, we are finding it difficult to change in the finacial sector. We shall acquire AI
match the expectations of the customers on this during the coming future so that we shall be in a
count. We have advanced technology, but we are position to compete with dynamic banks as far as
not entitled to provide certain important ser- pricing of the product is concerned.
vices like Internet Banking, Credit Card etc.
Fortunately, we have a class of customers which
finds it okay with whatever services that we are
Infosys Finacle
Plot No. 47, Sy. No. 10, Electronics City, Hosur
www.finacle.com Road, Electronics City Phase 1, Electronic
City, Bengaluru, Karnataka 560100
Along with a wide array of footprints in India, EPS has expanded to the APAC
region in 2017 forming a wholly owned subsidiary of Electronic Payments and
Services (India) known as Electronic Payment Australia PTY Ltd.
Canon India Pvt. Ltd., a 100% subsidiary of Canon Singapore Pvt. Ltd., is a
world leader in imaging technologies. Set up in 1997, Canon markets over 200
comprehensive range of sophisticated contemporary digital imaging product
and solutions in India. The company today has offices and warehouses in
14 cities across India and employs over 1000 people. Canon has over 500
primary channel partners, 14 National Retail Chain partners, and over 6000
secondary retail points. Canon India till date has opened over 250 retailer
stores accredited as “Image Square” across 100+ cities in the country. Canon
India’s service reach extends to over 582 towns covering 17,978 PIN codes
across India - which comprises of 270 Camera collection points, 16 Camera
repair centers, 235 Printer repair centres, 187 Copier, Scanner and Large
Format Printer Sales & Service dealers. (Data as of February 13, 2019).
Along with our partners, we would like to present IT Solutions such as “The
Energy Saving” in devices amongst others.
Winsoft Pioneered automated IVR based DP client servicing and was first
unified technology platform to be used for internal equity trading on NSE /
BSE. Winsoft offers singular blend of expertise in both business domain and
Technology.
That is why India’s top private sector Banks depend on Winsoft’s talented,
dedicated teams and its high volume Mutual Fund & Insurance distribution
and Income Calculation; in managing Pension contribution ( NPS & APY),
in handling DEMAT securities, in channelling Tax Contributions or ASBA
solution or use one of Winsoft’s many other Software applications to deepen
their client relationships.
In last few years Winsoft has taken massive Lead in delivering products &
Services for Digital Banking & Wealth Management.
CBSL GROUP
31-B, Prehlad Market, Karol
www.cbslgroup.in Bagh , Delhi -110005
Tata Tele Business Services (TTBS), the leading enabler of connectivity and
communication solutions for businesses in India, introduced SmartOffice
solution to the SMEs in Mumbai. SmartOffice is an innovative single box
solution crafted to meet all Information and Communication Technology
(ICT) requirements of businesses. It is a powerful combo that bundles voice,
data, storage and applications. SmartOffice is affordable, reliable, easy to
deploy, and is a perfect choice for enterprises looking to start a new office.
The product was launched at TTBS’ flagship event Do Big Forum in Mumbai,
wherein over forty delegates from the SME community had the opportunity
to see this new age device/solution for the first time. For more details, visit -
www.tatateleservices.com
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