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ACTIVITY 1
SWOT ANALYSIS: Online Platforms
SOCIAL MEDIA
STRENGTHS WEAKNESSES
Direct contact with audience Prone to Cyberbullying cases
Useful for product development Personal data can easily be breached
Promote help and support Addictive
Great for monitoring campaigns Fraud and Scams
Improves community awareness Glamorizes bad habits
OPPORTUNITIES THREATS
Higher protection of accounts Targeted Phishing attacks
Anti-fake news Fake accounts
Detection of fake accounts Defamation
Encourages two-way communication Confidential information leak
Good medium for customer service Social Engineering
Sources: https://www.techmaish.com/advantages-and-disadvantages-of-social-media-for-society/
http://www.evonomie.net/2013/07/29/marketing/the-strengths-and-weaknesses-of-different-social-
media-channels-for-b2c/
https://www.nibusinessinfo.co.uk/content/social-media-business-opportunities-and-challenges
https://blogs.constantcontact.com/why-social-media-marketing/
https://www.computerweekly.com/tip/Top-seven-social-media-threats
E-COMMERCE
STRENGTHS WEAKNESSES
Low financial cost Can’t try on items before buying
24/7 Potential income Highly competitive
International reach Customers can be impatient
Easy to showcase products Shipping time and cost
Personalized online experience Site crashes disables shops
OPPORTUNITIES THREATS
Direct sales Online security breach
Pre-sales Stealing of intellectual property
Post-sales support Customer Disputes
Small retailers can dominate E-commerce taxation
Product ads have no limits Scammers
Sources: https://www.oberlo.com/blog/20-ecommerce-advantages-and-disadvantages
https://www.nibusinessinfo.co.uk/content/identify-e-commerce-opportunities
https://www.digitalinformationworld.com/2018/08/7-threats-your-e-commerce-business.html
ONLINE LEARNING
STRENGTHS WEAKNESSES
Flexibility Lack of accreditation
Reduced costs Low quality
Networking opportunities More work
Documentation Intense requirement for self-discipline
Increased Instructor-Student time Plagiarism
OPPORTUNITIES THREATS
Integration with other sites Quality
Blocking of distracting media Plagiarism
Connection between physical False information
classroom and online classroom Distraction from social media
Online tests, quizzes Internet Connectivity issues
Group study future
Sources: https://www.ccaurora.edu/programs-classes/online-learning/benefits-online-education
https://www.ccaurora.edu/programs-classes/online-learning/benefits-online-education
https://teachonline.ca/sites/default/files/tools-
trends/downloads/presentation_and_speaking_notes_by_unisa_principal_and_vice-chancellor_f.pdf
ONLINE VIDEO
STRENGTHS WEAKNESSES
Powerful way to promote a brand Takes a lot of bandwidth
Shows creativity and fun Takes time to load
Easier to retain the attention of the Time consuming to find ideal video
audience Can be a distraction
More memorable and entertaining Copyright material
Easier to pass on a message
OPPORTUNITIES THREATS
More interactive to engage audience Uncensored/Unfiltered content
Integration with other types of Very addictive especially to children
medium Not as accessible compared to other
Offer online application/download kinds of medium
Improve as platform of Viruses upon downloading videos
communication from certain sites
Fast removal of content that violates Can promote negative subliminal
community standards. messages to children and teens
Sources: https://www.brainscape.com/blog/2014/11/video-learning-pros-cons/
https://www.sitepoint.com/27-benefits-of-online-video/
https://www.socialmediatoday.com/news/youtube-outlines-growing-opportunities-for-creators-in-strategic-
outline-po/547844/