Industries

we cater to . . . Aftermarket ERP

Professional. Reliable. Experienced.

Quest Informatics Private Limited
#960, II Main, IV Block,Rajajinagar, Bangalore - 560010, Karnataka, India.
Email : sales@questinformatics.com
Telephone : +91 - 80 -65791453/ 23206669/ 65961735
TeleFax : +91 - 80-2320 6670

www.questinformatics.com Professional. Reliable. Experienced.

World class aftermarket products and services

Industry pain areas Benefits

System to monitor and track • Signi icantly boosts aftermarket revenue, pro itability
• Parts availability, service level, parts performance, lost sales and other Access de ined and cash low.
roles
analytics. and controls • Ef iciently manages spares, services, sales, re-man,
• Inventory Management, Service Handling, Revenue Leakages. rental, CSA etc.
• Increasing Benefits and Controlling Operations. • Reduce the risk of supply chain failures.
• Service engineers’ performance, scheduling, travel details, machine Timely SMS • Easy integration with legacy systems.
service history, service reminders, service vehicles, MTTR and MTBF. and Email • Leverage service differentiation by improving
noti ications
• Realization of service agreement, service schedule and performance. overall customer experience.
• Different types of machine sales, follow ups, invoice procedures with • System with Multi-Currency and Multi-Language
defined access to users across locations. System support across geographies.
• Performance of distribution channel for parts, services and sales. Reduce cost
• Can scale from region, country and location level
by systematic
• Warranty and failed parts, free services, billing, payments and service
planning seamlessly.
bulletins.

What AM-ERP does? Other offerings

As majority of revenue in future years would not just come from new sales Other products available: Services
but from “Aftermarket”, which is maintenance, repair and overhaul services. • Support Desk System • Engineering Services
Quest offers After Market ERP which is a web based application that is
• Field Service Management System
designed and developed to manage and control operations across various
.
industries with multiple levels of supply hubs. • Remanufacturing Management System
• Float Management System
After Market ERP helps you in standardization of process, visibility and • Rental and Re-marketing System
effective control across value chain.
• Warranty Management System
• CSA (Customer Service Agreement)
• CRM (Customer Relationship Management)
• Vendor Management

www.questinformatics.com