Alu FFT Subco Bs and C Course Module 1 v1

COO – PFO – CPP Training
Basic Skills Training Program – Module 1 - GENERAL REQUIREMENTS
19th April, 2016
1
COPYRIGHT © 2015 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Welcome to the Nokia Field Force Subcontractor Basic
Skills & Competence Course. This class is a casual
format, please feel to ask questions or get clarifications
at any time during the class period. We welcome any
comments or suggestions on the class training. This will
help developers improve future training sessions.
2
Introduction
 Workshop Goals and Expectations
 Course Content
 Course Schedule
 Class Protocol
3
Goals and Expectations
The Nokia Field Force Subcontractor Basic Skills & Competence is
designed for individuals who:
• May be relatively new to telecommunications (specifically

equipment installation) have limited experience or insufficient
knowledge of industry standards in regards to best practice skills
have limited experience working within Nokia Field Force
processes and the Nokia Quality Management System
4
Goals and Expectations (cont.)
• Provide the installer with an overview of the equipment
installation process and the opportunity to learn the
fundamentals of equipment installation with an emphasis on
safety and quality
• Provide information and reference points to the attendees
where they can get additional detailed information on relevant
topics
• This Course does not provide an exhaustive list of all customer
local/regional requirements nor is not intended to replace
other required technology training.
5
Course Content
Module 1: General Requirements
Module 2: General Assembly and Lab
Module 3: General Cabling and Lab
Module 4: Quality
Module 5: Labeling and Designations
Module 6: Fiber Handling, Cleaning, Inspecting and Connecting
Module 7: Documentation
6
Class Protocol
 Class will start promptly at 9:30 a.m.
 Lunch is set for 1 hour
 Breaks have been set for 15 min every two hours
 Cell phones will be turned off during class sessions and labs
7
Module
GENERAL REQUIREMENTS
8
General Requirements
• Purpose
• Objectives
• Introduction to Telecommunication Installation
• General Safety
• Service Reliability
• Tools
9
Purpose
The purpose of section one is to provide the installer with;
• A general overview of networks

• The end-to-end installation tasks and processes
• Basic installation principles
• Safety, quality and service protection
10
Objectives
At the end of this lesson the installer will be able to;
• Understand local and regional standards
• Process flow, job functions and work activities
• Safety, housekeeping, service reliability and tooling
11
Introduction to Telecommunication
Installation
12
Purpose of Training
Training and development play an important role in the

effectiveness of organizations and the overall work experience.
How?
• It impacts productivity, health and safety at work as well as

personal development.
• Learning the basics of how to install certain types of
equipment
• Gain an understanding of the proper methods via site
inspection.
13
Introduction to Global Standards
Installation standard requirements vary across the globe.
Customer standard requirements and industry standard
requirements must be identified and implemented, regardless of
location and application.
The default industry standard is known as “Telecordia GR-1275”
and is used as the foundation for almost all customer and market
requirements. The GR-1275 is a set of general requirements that
cover all aspects of installation quality, from skill assessment,
documentation, iron work, cabling, grounding, power and
testing.
14
Introduction to Local Standards
While the GR-1275 may be used as a general application
document, the installer identify local and customer requirements
to ensure proper application of methods and standards.
Installation standard requirements vary across the globe.
It is responsibility of the lead installer to identify, understand
and implement those requirements to ensure the customer will
receive a finished product that meets or exceeds their
expectations. The lead installer shall advise all other installers of
the customer requirements before site work commences.
15
General Network Overview
The installer will support equipment installations in various types

of communication networks. The basic network configurations
are wire line networks and wireless networks.
Today the wireless network is the primary installation area for

equipment suppliers. That trend will continue for the
foreseeable future.
16
General Network Overview (cont.)
Typical Wireless Network
17
General Network Overview (cont.)
Typical Wire line Network
18
Installer Tasks and Responsibilities
The focus within this course will be on the tasks an installer will
perform and the skills level he/she should have in order to
perform those tasks.
One of these task and responsibilities are to perform under

general directions: that is, with required supervision (Supervisor
or Lead Installer (In-Charge))
19
Installer Tasks and Responsibilities (cont.)
Interpret and associate information using information sources,
such as:
• Installation Handbooks
• Floor plans, assembly, equipment and wiring drawings
• Equipment specifications
• Cable wiring sheets and marked drawings
• Change sheets
• Office Data Manuals
• Methods of Procedure
20
Installer Tasks and Responsibilities (cont.)
Perform Work Operations such as;
• Frame and Ironwork Assembly

• Cabling
• Basic Wiring
• Complex Wiring
• Basic Test
21
Basic Installer Functions
The installation process is a series of functions the installer must
understand in order to carry out installation activities and meet
the customer’s expectations. These functions include;
• Job Planning
• On Site Planning
• Installation
• Testing & Completion
22
What is Job Planning?
Job planning is no more than a job plan. It’s a method of

Procedure or Scope of Work outlining the work to be performed.
The plan usually includes, but isn't limited to, a sequence of
events, time frames, and an expected complete date.
23
What is On Site Planning?
Unlike the job plan an on-site plan is performed at the job

location. This is done by means of a Site Survey and/or dry-run
walk-through to insure that all aspects of an installation have
been included in the job plan.
24
The Installation
This is the process of the actual build. This in its self has a process as well.
• Perform the installation material inventory check
• Perform floor layout for equipment racks, the placing, leveling and
securing of racks
• Placing of equipment shelves and panels
• Perform the installation of overhead ironwork
• Running and securing of cables
• Labeling
25
Basic Installer Functions (cont.)
Testing & Completion
This is the last part of the installers basic functions. This function
and is usually performed by a lead type installer with the skills to
perform this task. The installer will perform the testing aspect of
measuring power voltage, continuity, fiber cleaning and
inspecting.
26
Basic Installer Functions (cont.)
Installation Process Flow
27
Installer Work Activities
FRAME AND IRONWORK ASSEMBLY Installation of equipment
bays/cabinets, ironwork. This also includes mark and drill floors.
CABLING Run and secure cable and wire including copper, optical
fiber.
28
Installer Work Activities (cont.)
BASIC WIRING The process of butt and strip copper cable;
connectorization, dress wires at uniform distance throughout the
route.
COMPLEX WIRING involves individual circuit arrangements and

inter-connecting.
BASIC TEST perform operational test, using test equipment such

as a Voltmeter, Continuity Tester, and Automatic Lead Identifier
Test Sets on any circuit within a group of equipment.
29
General Safety
30
General Safety
Safety Briefing
SAFETY IS ONE OF THE MOST IMPORTANT ASPECTS OF THE
INSTALLATION PROCESS.
Everyone must operate in a manner that protects the
environment as well as the health and safety (EHS) of employees,
contractors, customers, and the communities where business is
conducted. Depending upon your area of work, Risk Assessments
or Job Safety Assessment are required at the site entry and
during any other time that the site is accessed.
31
Fire procedures, Halon Systems
Fire suppression and control is a major concern for most all
telecommunications equipment facilities. It is critical that the
installer understand their function in the event of a fire while on
site
The installer must be able to identify which types of fire

suppression systems are present in the Telephone Exchange or
Equipment Room and their purpose and usage.
The installer must never use or attempt to use an and shall
always follow the emergency process.
32
Housekeeping
Good housekeeping reduces slipping and tripping hazards and
keeps electrical panels and exit paths open.
Barriers and warnings should be used where relevant to section

off any area or work that may cause injury to others.
33
Hazardous Materials
Occasionally, you may come in contact with hazardous chemicals
or wastes that require special handling or disposal. Refer to the
Nokia Handbook that describes different types of waste materials
and other chemicals that you may encounter on the job. It also
provides the proper procedures for handling and disposal of
materials.
34
Personal Accident Prevention
Heavy lifting, pushing or pulling, bending and reaching are all
common occurrences throughout the installation process, and
serious injury can result. The installer must take all precautions
necessary to prevent personal injury from occuring when involved
in these activities.
Always be aware of your surroundings and make sure that tools and
materials are put in there proper place. Injuries from falls are a
serious issue and can even result in the death of an installer if steps
are not taken to ensure personnel safety.
35
Safety Records, Risk Assessment, Job Safety
Assessment
Nokia is vigilant about jobsite safety and maintains a zero-

tolerance threshold for unsafe practices with swift and certain
discipline for safety violations.
Creating and maintaining safety records in one way to address

these safety issues head-on.
36
PPE Checklist
Personal protective equipment, commonly referred to as "PPE“.

Hazards exist in every workplace in many different forms: sharp
edges, falling objects, flying sparks, chemicals, noise and a
myriad of other potentially dangerous situations. It is required
that employers protect their employees from workplace hazards
that can cause injury.
37
PPE Checklist (cont.)
PPE clothing and equipment should be of

safe design and construction.
38
PPE Checklist (cont.)
"PPE", is equipment worn to minimize exposure to a variety of hazards.

Examples of PPE include such items as;
• Gloves
• Foot and eye protection
• Protective hearing devices (earplugs, muffs)
• Hard hats
• Respirators and full body suits
39
Service Reliability (SR)
40
Service Reliability (SR)
The Nokia Service Interruption Reporting Process describes the
sequence of activities, and roles and responsibilities of all
disciplines that must be followed in the event of a service
interruption or service impairment.
The process covers actions required for different categories of

service outages and/or impairments. These categories are;
Event, Incident and Outages that are both unplanned and
widespread.
41
Tools
Using the correct tool for the job is the first step in safe hand
tool use. Tools are designed for specific needs. Using any tool
inappropriately is a step in the wrong direction. To avoid
personal injury and tool damage, select the proper tool to do the
job well and safely.
You, the installer will need to understand what tool is used for
what purpose. Basic hand tools such as Screwdrivers, wrenches,
leveling and measuring devises are just some of the commonly
used hand tools required to do the job.
42
Tools (cont.)
As an example, if you use your screwdriver as a chisel or a pry
bar, you can’t expect it to be in good shape when you actually
need to drive a screw.
Other specialized tools and tools for testing you will also need to
be familiar with. These tools require a lot more understanding
and preparation for use and most will require some sort of annual
calibration. The tools manufacturing will provide what tools
requires this type of maintenance and when.
43
Tools (cont.)
Commonly Used Hand Tools
Specialized Tools
44
45

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COO – PFO – CPP Training

Basic Skills Training Program – Module 1 - GENERAL REQUIREMENTS

19th April, 2016

 Workshop Goals and Expectations

• May be relatively new to telecommunications (specifically

 Class will start promptly at 9:30 a.m.

 Lunch is set for 1 hour

 Breaks have been set for 15 min every two hours

• A general overview of networks

• Understand local and regional standards

• Process flow, job functions and work activities

• Safety, housekeeping, service reliability and tooling

Training and development play an important role in the

• It impacts productivity, health and safety at work as well as

The installer will support equipment installations in various types

Today the wireless network is the primary installation area for

One of these task and responsibilities are to perform under

• Frame and Ironwork Assembly

Job planning is no more than a job plan. It’s a method of

Unlike the job plan an on-site plan is performed at the job

COMPLEX WIRING involves individual circuit arrangements and

BASIC TEST perform operational test, using test equipment such

The installer must be able to identify which types of fire

Barriers and warnings should be used where relevant to section

Nokia is vigilant about jobsite safety and maintains a zero-

Creating and maintaining safety records in one way to address

Personal protective equipment, commonly referred to as "PPE“.

PPE clothing and equipment should be of

"PPE", is equipment worn to minimize exposure to a variety of hazards.

• Foot and eye protection

• Protective hearing devices (earplugs, muffs)

• Respirators and full body suits

The process covers actions required for different categories of

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