MC

Michelle Clarke

Dear Respective Employer,

I am an office administrator with over 7 years’ experience in customer service. My diverse

background and attention to detail has provided me with a strong understanding of all aspects of the job,
including an in-depth knowledge of bookkeeping and basic accounting practices. This has led me to
believe that awareness, education, organization, communication, and constructive leadership contributes
to the meeting of deadlines while exceeding customer satisfaction. My ability to get along well with
others and effectively adapt to fast-paced environments has contributed to my growth as an employee as
well as several employers placing a significant degree of trust in me.

Holding positions as an administrative assistant, sales associate, and bookkeeper has provided
me with experience in consulting with clients, creating and editing sensitive documents, leading group
meetings, and effectively communicating with all employees from office staff to front line workers. I
am a capable, reliable, and responsible individual who offers significant abilities in organization,
prioritization, and strong attention to detail. Working in both sales and an office environment has
instilled the importance of handling all situations with a personal yet professional manner while
working cohesively as a team to maintain strict schedules.

If you are seeking a professional, positive, enthusiastic, and self-motivated individual who loves
to learn and be challenged, I believe I am your ideal candidate. My education and life experience have
led to the recognition that proper training makes for a professional and knowledgeable workforce as
well as reduces mistakes and maintains a positive atmosphere.

I have included my resume for your convenience and am available immediately. Should you
have any questions, please contact me at your earliest convenience to further discuss my qualifications
or set up an in-person interview. Thank you for your time, attention, and consideration.

Sincerely,

Michelle Clarke | 604 -833 -1522 | Michelle.clarke93@Outlook.com

 PROFESSIONAL PROFILE
Motivated and personable individual with a Bachelor of Arts
Degree in Criminal Justice who has a hard-working attitude, leadership

MC capabilities, and quickly adapts to new environments. Experienced in

EXPERIENCE
accounts receivable and management by performing efficiently under
stressful circumstances and working effectively in a team environment
to maintain a goal-oriented atmosphere.

EXPERIENCE

MICHELLE DG MACLACHLAN LIMITED, Burnaby, BC

Administrative Assistant
2017

CLARKE  Organized and managed documents while greeting clients in-

person, over the phone, and by email.
 Maintained confidentiality while monitoring accounts receivable.
604 – 833 – 1522
 Prioritized workflow while dealing with clients efficiently in a
stressful and fast paced environment.
Michelle.clarke93@Outlook.com
 Successfully conducted administrative duties including filing,
scanning, faxing, etc.

RICKY’S COUNTRY RESTAURANT 2013 - 2017

SKILLS Customer Service Representative
 Attention to Detail  Oversaw accounts receivable and performed accounting
 Organized responsibilities for bank deposits.

 Time Management  Performed management activities by welcoming clients and

 Communicative
 Strong Multitasking Skills
 Proactive
 Fast Learner
 Team Player
 Aptitude for Software
Systems (Microsoft)
 Problem solver
 50 WPM
 Class 5 Drivers License
problem solving when dealing with complaints
 Executed concurrent positions as manager and server by training
new employees on P.O.S systems, product knowledge, and sales.
SALTY’S FISH & CHIPS 2011 - 2013
Customer Service Associate
 Processed payments as well as organized and scheduled shifts.
 Strong multitasking skills by performing manager, server, and
cook responsibilities.
 Responsible, trustworthy, and reliable individual by becoming a
key holder for the company.
 Serving it Right Certificate

VOLUNTEER EDUCATION
OPTIONS, Surrey, BC
UNIVERSITY OF THE FRASER VALLEY, Abbotsford, BC
2017-2018
 Youth Probation Curfew 2011 - 2018
Monitoring  Bachelor of Arts Degree in Criminal Justice 2015 – 2018
 Dean’s List 2016, 2017, and 2018

REFERENCES LORD TWEEDSMUIR SECONDARY, Surrey, BC

2006 - 2011
**Available Upon Request**  High School Diploma and Principal’s Merit List
 Big Kahuna Athletic Leadership Scholarship