Owner's Manual: Instructions For Installation and Operation / Warnings

Owner's Manual
Keep it in a safe place for

future reference
Instructions for installation and operation / warnings

SupraMatic A - Garage Door Operator (For residential use only!)
Hörmann garage door operators should be professionally installed.
Do-it-yourself installation can result in serious injury or death.
Do not throw this manual away.
Consumer-Hotline: 1-877-HOERMANN
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Dear Customer,
Congratulations on your purchase of a Hörmann SupraMatic
garage door operator. It has been designed to provide years of
trouble-free operation.
The advantages of this operator are:
• Patented toothed belt – Supra Quiet
• DC Motor – Strong and Dependable
• Soft Start / Soft Stop – Smooth & Safe Operation
• Maintenance-free
• Audible signal indicating interrupted light beam
• Automatic drive belt tensioning
• Door security kit
Please keep this manual for future reference.
#2 1/2 ”
3/16 ” 1/2 ”
3/8 ” 3/8 ”
7/16 ” 7/16 ”
Ø 11/32”
Ø 3/16 ”
Ø 1/16”
1-1/2 ”
4”
2 07.2002 V1.0 / 439 096 RE

CONTENTS
3 07.2002 V1.0 / 439 096 RE

INDEX PAGE
• Necessary tools for the installation of the
garage door operator 2 WARNING
• Contents 3 /4
1 Introduction 5
2 Installation instructions 6
3 Operation manual 44 IMPORTANT SAFETY
3.3.5 Menu 2 – Duration of light activated by NOTICE & INSTRUCTIONS
door movement 48 TO REDUCE THE RISK OF
3.3.6 Menu 3 – Duration of light activated by user 50 DEATH OR SERIOUS INJURY
3.4 Reset operator to factory setting 52
3.6 General advice for the operation of the operator 58 In recent years, deaths and injuries such as amputated fingers
4 Maintenance 58 have been associated with installation and use, often improper,
5 Error messages 59 of garage doors. Although enhanced safety and design standards
6 Technical data of the garage door operator 60 have been developed to reduce the risk of injury or death, dan-
7 Limited Lifetime Warranty 61 gers still exist with the operation of garage doors, generally the
8 Service 62 largest piece of moving equipment in your house. TO REDUCE
9 Spare parts 64 THE RISK OF DEATH OR SERIOUS INJURY, FOLLOW ALL
10 Accessories 63/65 INSTRUCTIONS IN THIS MANUAL AND ALWAYS DO THE
FOLLOWING:
IMPORTANT WARNINGS AND INSTRUCTIONS TO PREVENT 1. Watch a moving door until it completely stops moving. Do
INJURY OR DEATH APPEAR ON PAGES 4, 6 AND 44 OF THIS not cross the path of a door in motion, and never let children
MANUAL, AND ELSEWHERE THROUGHOUT THIS MANUAL play “beat the door“. Do not let children play near a garage
WHEN YOU SEE OR WARNING
CAUTION! door when it is opening or closing.
2. Never put fingers between the sections of a garage door,
CONTENTS and teach children to keep their hands and fingers clear of
section joints, hinges, tracks, springs and other door parts.
Item Contents Fig. 3. Do not let children play with transmitters or remote controls,
1 operator head 11 and place these items out of reach of children.
2 lamp house, right 17
3 lamp house, left 17 4. Keep garage doors properly balanced. Have a professional
4 guide rail 5 service person make repairs to cables, spring assemblies
5 straight bar 8
6 light beam device EL31 12 and other hardware.
7 wall control IT1 14 5. Test the automatic reversal monthly. The garage door MUST
8 radio set HF1 15
reverse on contact with a 1-1/2" high object (or a 2" by 4"
9 installation kit page 3
10 Installation instructions / Owner's Manual page 3 board laid flat) on the floor. If the garage door does not reverse,
11 warning label 18 adjust either the force or the limit of travel, then re-test the auto-
12 transmitter and receiver (light beam device) 12
13 bracket 12 matic reversal. Be careful when making adjustments because
14 wood screw (light beam device) 12 mis-adjustments can cause serious injury or death.
15 carriage bolt, lock washer, wing nut 12
16 wall control 14
6. Disconnect the electrical power to the operator before making
17 fillisterhead screw 14 any repairs or removing the housing cover.
18 hand transmitter 29 7. If possible, use the emergency release only when the door is
19 radio receiver 15
20 hand transmitter holder 29 closed. Be careful when using the release with the door open
21 sticking-velcro®-pad 29 because weak or broken springs may allow the door to fall
22 sticking-pad 15
23 wood screw 4/7
rapidly, which can cause serious injury or death.
24 carriage bolt and hex nut (door) 4 8. Important safety and instruction labels are included in your
25 carriage bolt and hex nut (guide rail) 6 operator package. The entrapment warning label should be
26 shoulder bolt and hex nut 7/8
27 shoulder bolt with slot (metric thread) 11.1 applied very near to the wall control.
28 pin and clip (guide rail / front mounting bracket) 6
29 pin and clip (guide rail / straight bar, curved bar / door bracket) 8
30 door bracket 4
31 front mounting bracket 4
32 emergency release rope 5
33 fixed stops 5
34 rear mounting bracket 6
35 curved bar 8
36 operator mounting bracket 11
velcro® is a registered trademark of Velcro USA Inc.
Protected by copyright. Subject to technical modifications. Any reprints, including in whole or in parts
is not permitted without prior approval. All items subject to change.
4 07.2002 V1.0 / 439 096 RE

1 Introduction
We kindly ask you and your installer to review and follow the enclosed
instructions. They provide important information for installation, ope-
ration and maintenance of the garage door operator so that you will
enjoy this product for many years.
WARNING
In order to reduce personal injury, this
operator should only be operated with
sectional and one-piece doors in residen-
tial applications.
GENERAL
The operator is exclusively intended for the electric operation of spring
compensated sectional doors and one-piece doors in residential appli-
cations. It is not designed or intended for commercial or industrial appli-
cations!
The operator is exclusively intended for professional installation. The

warranty is void if the installer makes modifications to the operator
without prior written approval from Hörmann.
Moreover, Hörmann assumes no liability for improper or negligent in-
stallation or operation, improper maintenance of the door, accessories
or weight balancing of the door. Batteries and bulbs are also excluded
from warranty claims.
These instructions assume the installation of the operator to a standard

steel sectional garage door. Parts of these instructions are intended for
wooden or one-piece doors as indicated.
In this case, the letter...
O
a means sectional door
O
b means one-piece door
This sign refers to a text paragraph like the following example:
2.1
= paragraph 2.1
07.2002 V1.0 / 439 096 RE 5

2 Installation Instructions
2.1 Important installation warnings

2.1 IMPORTANT INSTALLATION INSTRUCTIONS
WARNING
In order to reduce the risk of

serious injuries or death:
- READ AND FOLLOW ALL IN- - To avoid damage to the garage door and operator, dis-
STRUCTIONS PROVIDED! able locks before installing and operating the operator.
- Install only on a properly balanced door. An improperly - Prior to installation check for and avoid any damaging
balanced door has the potential to inflict severe injury. of covered electrical, gas or water lines in the walls or
Have a qualified service person make repairs to cables, ceilings!
spring assemblies, and other hardware before installing
the opener! - The garage ceiling must be designed so that a
secure fastening of the operator is guaranteed!
- Remove all ropes and remove or make inoperative all The installer must ensure that the operator is firmly
locks connected to the garage door before installing attached to the garage structure! Do not attach to
opener! gypsum or plaster ceilings!
- Where possible, install the operator 7 ft or more above - The enclosed emergency release rope must be in-
the floor. For products having an emergency release, stalled at an easy to reach height – Fig. 6! Check the
mount the emergency release approx. 6 ft above the emergency release to ensure operation with only
floor! moderate force required!
- Do not connect the opener to source of power until - Do not use the emergency release rope to open or
instructed to do so! close the door!
- Locate the control button: - Check the function of all safety devices (light beam
• within sight of door device, emergency release, automatic reversal)
• at a minimum height of 5 ft so small children – (refer to 3.6)!
are not able to reach it, and
• away from all moving parts of the door - After installing the opener, the door must reverse
when it contacts a 1-1/2" high object (or a 2" by 4"
- Install the entrapment warning label next to the board laid flat) on the floor!
control button in a prominent location. Use staple gun
to secure label to surfaces to which the adhesive will Work safely!
not adhere. Always wear appropriate safety protection when using
Install the Emergency Release Marking. Attach the any tools!
marking on or next to the emergency release!
For garages without a second access an additional
- This operator is to be used only with residential emergency release is necessary, which prevents a
sectional or one-piece doors! possible lock out!
6 07.2002 V1.0 / 439 096 RE

2.2 Prior to installation
Determine the type of garage door where the operator is to be Fig. 1a
installed – Fig. 1a and Fig. 1b.
In order to avoid damage to the garage door by frequent ope-

ration, reinforcement may be necessary depending on the type
of the door. Give special attention to the top section of the door
where the door bracket is located – example Fig. 2.
If necessary, reinforcement brackets should brace both horizon-
tally and vertically allowing the operator to be mounted in the
middle of the door and in line with the top rollers.
2.3 Control of the door and the door assembly

Manually lift the reinforced garage door to waist level. The door
should remain in this partially opened position. If the door moves
in either direction there is a danger that the springs are worn or
improperly balanced. This may lead to increased wear and mal-
function of the door and operator equipment – Fig. 1a or Fig. 1b.
WARNING Fig. 1b
Danger of life!
Do not try to change, adjust, repair or shift
the balancing springs of the door. They are
under high tension and can cause serious
injuries or death.
In addition, check the door assembly (hinges, bearings, cables,

springs and mounting hardware) for wear and possible damage.
Please check, if there are rust, corrosion or cracks. Do not
operate the door during repair or adjustment work.
Remark
The door must be in good working order prior to installing the
operator. Contact a qualified service person to inspect or repair
the door.
2.4 Installation of the garage door operator
CAUTION! Fig. 2
- The operator must not be directly exposed to the
weather.
- Incorrect or improper installation could lead to serious
damage to persons and objects.
- For heavy doors additional bracing of the operator rail
may be necessary.
- During installation ensure that dust or dirt do not
enter the operator.
- The installer of the garage door operator must adhere
to all applicable current codes, and follow the applicable
electrical installation instruction.
Open the operator box and ensure that all pieces required are
present – refer to contents (page 3 and page 4).
07.2002 V1.0 / 439 096 RE 7

2.4.1 Space requirements for the
operator installation Fig. 3a
In order to be able to install the opera-
tor, the space between the highest point
of the door travel and the ceiling must
be min. 1-1/4“ – Fig. 3a or Fig. 3b.
min. 1-1/4 ”
CAUTION!
Ensure that you DO NOT place
flammable or combustible mate-
rials in direct contact with the ope-
rator, or bulbs or lamp houses!
The guide rail must be installed a

minimum of 6 ft from the floor of the
garage.
To ensure optimum performance the min. 6 ft

operator must be installed as close as
possible to the middle of the door in
line with the top rollers.
Fig. 3b
min. 1-1/4 ”
min. 6 ft
8 07.2002 V1.0 / 439 096 RE

4x 2x
2.4.2 Mechanical Installation

Manually close the door. Install the door Fig. 4
bracket (part 30) onto the door. The
1/2
bracket should be located in the middle
of the door and in line with the top set
of door rollers for sectional door.
1/2
Fig. 4.4
Fig. 4.1- 4.3
Fig. 4.1 Fig. 4.2

”
/3 2
11
Ø
”
/3 2
11
Ø
6”
3/1
Ø
6”
3/1
Ø
07.2002 V1.0 / 439 096 RE 9

2.4.2 Mechanical Installation (continued)
Fig. 4.3 for installation on Hörmann
Fig. 4.3
1 /2
O
sectional doors. The door bracket B
O
and the screws A are provided with
1 /2
Hörmann sectional doors and are not
included in operator package.
Install the front mounting bracket

(part 31 – Fig. 4.4) min. 1-1/4“ above
the highest travel point of the door –
Fig. 3a and Fig. 3b. For Hörmann
sectional doors (track type 'Normal'
or 'Low headroom' application) take
the corresponding measures out of
Fig. 4.4.
1 /2
1 /2
6”
3 /1
Ø
Fig. 4.4 1/2 1/2
6”
3 /1
Ø
≥ 10-1/4”
1/2
1/2
1/2 1/2
≥ 5-1/4”
10 07.2002 V1.0 / 439 096 RE

Unpack the guide rail (part 4) and con- Fig. 5
nect the emergency release rope (part
32) to the trolley as shown – Fig. 5.1.
Loosely install the fixed stops (part 33)

in the guide rail with one fixed stop in
front of the trolley and one behind
– Fig. 5.2 and Fig. 5.3.
Fig. 5.2 /5.3
Fig. 5.1
Fig. 5.2 /5.3
Fig. 5.1 Fig. 5.2
Fig. 5.3
07.2002 V1.0 / 439 096 RE 11

Support the rear of the guide rail with the opening of the rail
facing down. Fix the front of the guide rail to the front mounting
bracket with the pin and clip (part 28) – Fig. 6.1.
Slide the rear mounting bracket (part 34) onto the guide rail.
Securely fix the rear mounting bracket to the guide rail and
horizontal punched angle with carriage bolts and hex nuts
(part 25).
Note:
Punched angle brackets are not included.
The rear mounting bracket should be located min. 9-1/4“ and

max. 12“ from the end of the guide rail – Fig. 6.2.
12 07.2002 V1.0 / 439 096 RE

1x 2x
Fig. 6
Fig. 6.1
Fig. 6.2
Fig. 6.1 Fig. 6.2

m ax
in . 1
m
. 2
9 ”
-1
/4
”
07.2002 V1.0 / 439 096 RE 13

Mount the rear of the guide rail firmly
to the garage structure. 2x 2x
Examples: Fig. 7.1 and Fig. 7.2.
Ensure that the guide rail is perpendi-
cular to the front of the garage and
parallel to the floor – Fig. 7.
Note:
Fasteners (part 23 and part 26) are
included but punched angle brackets
Fig. 7
or mounting straps are not included.
Fig. 7.1/ 7.2
Fig. 7.1 Fig. 7.2
Ø3
”
16
/1 6
3/
”
Ø
14 07.2002 V1.0 / 439 096 RE

Pull the emergency release rope and
disconnect the trolley from the toothed
belt in the guide rail – Fig. 8.1.
Connect the straight bar (part 5) with 2x 2x

the trolley using the pin and clip (part
29). Slide the trolley forward and con-
nect the curved bar (part 35) to the
door bracket (part 30) using the pin
and clip (part 29). Connect the two
Fig. 8
sections of the bar assembly using the
shoulder bolts and hex nuts (part 26)
10-15 ”
– Fig. 8.2. Ensure that the bar assem-
bly is mounted as shown in Fig. 8.
Note:
The straight bar (part 5) can be
shortened if necessary. Put protection
against corrosion on the shortened
end.
Fig. 8.1/ 8.2
Fig. 8.1 Fig. 8.2
07.2002 V1.0 / 439 096 RE 15

Close the door and slide the forward Fig. 9
fixed stop in front of the trolley. Move
the trolley by hand to the fully closed
position of the door. Slide the fixed stop
1/2" from the trolley away and securely
tighten the screws – Fig. 9.
”
2
1/
Open the door to the fully open posi-
tion. Slide the rear fixed stop directly
behind the trolley and securely tighten
the screws – Fig. 10.
Fig. 10
16 07.2002 V1.0 / 439 096 RE

Loosely insert shoulder bolts with slot
(part 27) for the half length into the
operator chassis – Fig. 11.1.
Slide the spline shaft of the operator 2x
head into the guide rail – Fig. 11.2.
Place the operator mounting bracket
(part 36) on top of the guide rail.
Slide the operator mounting bracket Fig. 11
under the shoulder bolts and tighten
them – Fig. 11.2.
Fig. 11.1 Fig. 11.2
07.2002 V1.0 / 439 096 RE 17

2.5 Installation and connection of the
light beam device, the wall control
and the radio receiver
2.5.1 Installation and connection of 4x

light beam device
The light beam device is to be in-
stalled either to the floor or to the
walls of the garage using the enclosed
brackets (part 13). They are to be
2x
securely mounted min. 3“ and max.
4“ from the garage floor. They have
to be mounted as shown in Fig. 12.
Mount the transmitter and receiver
(parts 12) of the light beam device Fig. 12
vertically - with the cable outlet down-
wards.
Fig. 12.1-12.2
Fig. 12.1/12.2
Fig. 12.1 Fig. 12.2
m
main. 3
6” x. ”
3/1 4”
Ø
18 07.2002 V1.0 / 439 096 RE

2.5.1 Installation and connection of
light beam device (continued) Fig. 13
Remark
Route the cables away from any line
voltage components, wires and cables
that may exist on site. Use a staple gun
to attach the cables of the transmitter
and the receiver – Fig 13.1. Do not Fig. 13.1
use the staple gun for power cords and
antennas. Make sure that the staples
leave sufficient space for the cable
in order to prevent cable damage.
Fig. 13.1
Note: Fig. 13.2-13.3
Remove the end cap if there is not
enough space to plug the connectors
– Fig 13.2.2.
All connection terminals can be occu-
pied several times, but not more than
1 x AWG 15 (1 x 1.5 mm2)!
Fig. 13.1
Fig. 13.2.1 Fig. 13.3
Fig. 13.2.2
07.2002 V1.0 / 439 096 RE 19

the wall control
WARNING
- All wall controls are to be
2x
firmly mounted in sight of
the door but away from
any moving parts!
- All wall controls are to be
mounted out of reach of
children (minimum 5 ft
Fig. 14
height)!
Remark
Route the cable away from any line
to attach the cable of the wall control –
Fig 14.1. Do not use the staple gun for
power cords and antennas. Make sure
that the staples leave sufficient space
for the cable in order to prevent cable
damage.
Note:
Remove the end cap if there is not Fig. 14.2
– Fig 13.2.2.
min. 5 ft
All connection terminals can be occu- Fig. 14.1
1 x AWG 15 (1 x 1.5 mm2)!
Fig. 14.1 Fig. 14.2
Ø
1 /1
6”
20 07.2002 V1.0 / 439 096 RE

the radio receiver Fig. 15
Remark
Route the cable away from any line
to attach the cable of radio receiver.
Do not use the staple gun for power
cords and antennas. Make sure that
the staples leave sufficient space for
the cable in order to prevent cable
damage.
Fig. 16
Note:
Remove the end cap if there is not
– Fig 13.2.2.
All connection terminals can be occu-
1 x AWG 15 (1 x 1.5 mm2)!
Fig. 16.1-16.2
Fig. 16.1 Fig. 16.2.1
Fig. 16.2.2
07.2002 V1.0 / 439 096 RE 21

2.6 Installation of the lamp houses and
bulbs Fig. 17
Install the lamp houses (part 2 and
part 3) and bulbs – Fig. 17.
Note:
Light bulbs are not included.
CAUTION!
Do not use any bulbs with more
than 60 W and do not use any other
type of bulb as the one we have
recommended. If stronger or larger
bulbs are used, the operator might
be damaged or catch fire.
Technical data of bulbs

Fig. 17.1 Fig. 17.2
Type of bulb: standard household
bulb
Bulb base: E26
Voltage: 120 V
Max. wattage: 60 W
Refer to 2.4.1 CAUTION!
Fig. 17.3
Fig. 17.4
22 07.2002 V1.0 / 439 096 RE

2.7 Application of warning signs
Fig. 18
WARNING
The enclosed warning
signs are to be mounted
in an eye-catching location
as shown on Fig. 18. Use
staple gun to secure label
to surfaces to which the
adhesive will not adhere
– Fig. 18.2.
Fig. 18.1
Fig. 18.2
Fig. 18.1 Fig. 18.2
CAUTION
Fast-action release
If the garage door is blocked, it
should be disengaged from the
garage door operator as follows:
• pull the red bell-shaped rope
handle (see overleaf, Fig. 1)
The garage door must then be re-
1
engaged again (see overleaf, Fig. 2):
• press the green pushbutton
• the door must then be opened or
closed by hand, or the garage door
operator must be actuated until the
guide carriage engages.
CHILD may become trapped under Les ENFANTS peuvent rester coincés sous les portes de
ATTENTION
Déverrouillage rapide automatic garage door resulting in garage à manœuvre automatique, ce qui peut entraîner
Lorsque la porte de garage est bloquée, SERIOUS INJURY OR DEATH. des BLESSURES GRAVES OU MEME LA MORT.
la découpler de la motorisation de la
porte de comme suit: Never allow children to walk or run under Ne laissez jamais les enfants passer ou rester sous la porte en
mouvement.
• tirer sur la cloche à câble rouge moving door.
(voir illustration 1 au verso). Never allow children to use door N’autorisez jamais les enfants à manipuler les éléments de
La porte de garage doit être accouplée commande de la motorisation de la porte de garage.
opener controls.
de nouveau ensuite (voir illustration 2 Ne quittez jamais la porte des yeux lorsqu’elle est en mouvement.
au verso): Always keep moving door within sight.
• appuyer sur le bouton vert Au cas où une personne resterait coincée sous la porte, appuyez sur
If person is trapped under door, push wall le bouton-poussoir intérieur ou actionnez le déverrouillage de secours.
• actionner la porte à la main ensuite
pour l’ouvrir ou la fermer ou activer
control button or use emergency release.
Contrôlez la motorisation de la porte une fois par mois (voir notice de service).
la motorisation de la porte de garage Test door opener monthly (Refer to your Owner´s Manual). - Posez un objet d’1-1/2 pouce (ou une planche de 2 x 4) sur le sol
de manière telle que le coulisseau - Place 1-1/2 inch object (or 2 x 4 laid flat) on floor au-dessous de la porte qui se ferme.
under the closing door. - Faites réajuster la motorisation si la porte ne renverse pas sa marche
soit accouplé. en l’espace de 2 secondes après avoir contacté l’objet.
- If door fails to reverse within 2 seconds of contact,
have opener adjusted. - Faites réparer ou remplacer la motorisation si, après cela, la porte ne
ATENCIÓN - If opener still fails to reverse door, repair or replace opener. renverse toujours pas sa marche.
Desbloqueo rápido
Si la puerta del garaje está bloqueada, DO NOT REMOVE OR PAINT OVER THIS LABEL. IL EST INTERDIT D’ENLEVER CET AUTOCOLLANT OU DE PEINDRE DESSUS:
Place This Label Next to Wall Control. Appliquez cet autocollant auprès du bouton-poussoir intérieur.
ésta se desembraga entonces desde Mount Wall Control out of Child´s Reach (at least 5 ft above floor). Montez le bouton-poussoir intérieur hors de portée des enfants (au moins 5 ft au-dessus du sol).
el accionamiento de la manera siguiente:
• tire de la campanilla del cable roja
(véase dorso, figura 1).
La puerta del garaje se embraga de
nuevo (véase dorso, figura 2): 2
• Apriete el botón rojo
• Después abra o cierre la puerta a
mano o desplace el accionamiento
de la puerta del garaje de tal modo
hasta que engrane el carro de guía.
ACHTUNG
Schnellentriegelung
Wenn das Garagentor blockiert ist, dann
ist dieses vom Garagentorantrieb wie
folgt zu entkuppeln:
• die rote Seilglocke ziehen (siehe
Rückseite, Bild 1).
Das Garagentor ist wieder einzu-
kuppeln (siehe Rückseite, Bild 2):
• den grünen Knopf drücken
• danach ist das Tor von Hand auf
oder zu zubewegen bzw. ist der
Garagentorantrieb so zu Los NIÑOS pueden ser atrapados por la puerta
verfahren, bis der Führungs- de garaje automática, cuya consecuencia son
schlitten einkuppelt. LESIONES GRAVES O MUERTE.
No permita nunca que los niños pasen o se queden quietos
debajo de la puerta en movimiento.
No deje nunca a los niños manejar los elementos de mando del
accionamiento de la puerta del garaje.
Mantenga siempre a la vista la puerta en movimiento.
En el caso de que una persona sea atrapada por la puerta, apriete
el botón de la tecla interior o active el desbloqueo de emergencia.
Controle mensualmente el accionamiento de la puerta (véanse las instrucciones de manejo).
- Ponga un objeto de 1-1/2 pulgada de altura (o una madera de 2 x 4) en el
suelo debajo de la puerta que se cierra.
- Si la puerta no invierte la marcha 2 segundos después de tocar el objeto,
entonces mande ajustar de nuevo el accionamiento.
- Si aún así el accionamiento no invirtiera la marcha, entonces mande el
accionamiento a reparar o cambiarlo.
ESTA ETIQUETA NO DEBE QUITARSE NI TAPARSE CON PINTURA.

Ponga esta etiqueta junto a la tecla interior.
Monte la tecla interior fuera del alcance de los niños (mín. 5 ft de altura del suelo).
07.2002 V1.0 / 439 096 RE 23

2.8 Connection of the operator to the source of power
CAUTION!
- Electrical connection must be made by qualified
personnel only!
- Only connect to 120 V AC 60 Hz grounded source of
power!
- Disconnect the power prior to working on the operator!
- Improper electrical supply can damage the operator!
Once all of the above instructions have been completed the

operator can be connected to the source of power:
- Plug the operator into a grounded socket – Fig. 19.1.
or
- Activate the automatic circuit breaker in case of hard-wired
units – Fig. 19.2 (refer to 2.9).
Note:
In case of PROBLEMS ➜ refer to 3.4
(factory reset).
24 07.2002 V1.0 / 439 096 RE

Fig. 19.1
Fig. 19.2
2.9
07.2002 V1.0 / 439 096 RE 25

2.9 Hard-wiring
CAUTION!
- Disconnect the power prior to working on the operator!
- Electrical connections must be made by qualified
personnel only!
- Only connect to 120 V AC 60Hz grounded source of
power!
- Improper electrical supply can damage the operator!
The operator can be hard-wired to an existing electrical circuit.
Procedure for the installation:

1. Disconnect the main power at the source (automatic circuit-
breaker or fuse)
2. Remove the cover and cut the power cord flush at both
sides of the strain relief bushing. The strain relief shall remain
in the operator chassis – Fig. 20.2 and Fig. 20.3.
26 07.2002 V1.0 / 439 096 RE

Fig. 20
Fig. 45.1
Fig. 20.1
Fig. 20.2 Fig. 20.3
07.2002 V1.0 / 439 096 RE 27

2.9 Hard-wiring (continued)
3. Remove the prepunched knock-out from inside the operator

– Fig. 20.4.
Put protection against corrosion on the broken edges.
CAUTION!
It must not be used electrically conductive protection
against corrosion (e.g. zinc spray out of an aerosol can).
Danger for electric parts!
4. Feed the mains conductors through the hole using a suitable

UL listed strain relief bushing – Fig. 20.5.
Connect the mains conductors directly to the operator con-
nections using UL listed wire-nuts® – Fig. 20.6.
Note:
The strain relief, bushing and wire-nuts® are not included in
the pack.
wire-nut® is a registered trademark of Ideal Industries, Inc.
28 07.2002 V1.0 / 439 096 RE

Fig. 20.4 Fig. 20.5
1/4 ”
Fig. 20.6 Fig. 20.7
BK GN
WH
07.2002 V1.0 / 439 096 RE 29

2.10 Alignment of light beam device
Once the operator is connected to the power supply check and
align the safety beam device. When properly aligned the red
LED will turn off – Fig. 21.2. The green LED will remain lit
– Fig. 21.1.
30 07.2002 V1.0 / 439 096 RE

Fig. 21
Fig. 21.2
Fig. 21.1
Fig. 21.1 Fig. 21.2
07.2002 V1.0 / 439 096 RE 31

2.11 Adjustment and learning process of the operator - Bar in the bottom position
Push the green button on the trolley. Manually lift the door until indicates door closed.
the trolley engages the toothed belt – Fig. 22.
CAUTION! - Bar in the middle position

- Make sure the trolley is engaged prior to proceeding indicates door partially open.
(you should not be able to move the door manually).
- Interrupt the light beam by passing an object through
the beam with the door travelling in the close direction. - Bar flashing indicates
The door should reverse to the ”fully open” position. door is moving
The operator is now ready for programming. To ensure proper

operation several test cycles are required. During these cycles - If unusually high force requirements are detected during the
the operator automatically learns and adjusts the travel and learning cycles the display of the operator will show the error
force limits for optimal performance. message ”1”. This requires an adjustment of the force set-
Once power is supplied the operator automatically enters a pro- tings (menu 4 close direction, menu 6 open direction) or ad-
gramming mode (menu 1), shown by a flashing ”L” (learning justment of the door springs.
mode) in the display – Fig. 23. - If other messages occur – refer to 5.2.
With the door connected to the operator and the trolley engaged:
In case of an uneven floor it is possible to carry out the test
Press the UP key once. cycles without the mechanical fixed stop in the guide rail. How-
Fig. 23 / 1 – The door will move to the ”fully open” travel limit. ever, after the test cycles have been completed the fixed stops
During this step the operator learns the position of the ”fully open” should be securely fastened. The toothed drive belt in the guide
travel limit. rail has been preset at the factory to the optimal tension. During
operation (in the accelerating or braking phase) it is possible that
Once the door has stopped, press the DOWN key once. the belt will hang out of the guide rail for a short moment. This
Fig. 23 / 2 – The door will move to the "fully closed” travel limit might happen on very heavy doors and does not affect the nor-
and will automatically reverse to the open position. During this mal function or service life of the operator.
step the operator learns the position of the ”fully closed” travel limit.
Again press the DOWN key once to learn the closing force.
Fig. 23 / 3 – The door will travel to the ”fully closed” travel limit.
During this step the operator learns the closing force required.
WARNING
- No person or obstacle shoud disturb the
Again press the UP key once to learn the open force. door´s range of travel. Serious injury can
Fig. 23 / 4 – The door will travel to the ”fully open” travel limit result!
During this step the operator learns the open force required. - Do not place your fingers into the guide
rail while the door is moving. Serious
Fig. 23 / 5 – Again press the DOWN key once to finalize the injury can result!
learning process. A successful learning process will return the - After any adjustment, you shall check
operator to the normal operation mode shown by a solid bar at proper function of the “reversal upon
the bottom of the operator display. obstacle“ function. The garage door MUST
reverse on contact with a 1-1/2” high object
Note: (or a 2” by 4” board laid flat) on the floor.
If the learning process is interrupted the operator has to be pro-
gramed from the beginning.
The installer should complete three uninterrupted open/close The operator works with factory settings.
cycles to fine tune the operator settings and ensure proper per-
Usually no changes of the settings are
formance.
necessary.
Display notes:
- Bar in the top position

THE INSTALLATION IS NOW
indicates door open.
COMPLETE.
32 07.2002 V1.0 / 439 096 RE

Fig. 22
Fig. 23
07.2002 V1.0 / 439 096 RE 33

2.12 Service menus - Settings for the installer or service
personnel WARNING
After having selected a service menu using the PRG key, the menu After adjusting either the force or the travel
number stays in the display for one second. The corresponding limit, retest the operator. Failure to adjust the
menu parameter willl then flash. In order to change this para- operator properly increases the risk of severe
meter, press and hold the PRG key for three seconds. As injury or death! The garage door MUST reverse
a result, the number of the menu appears again in the display. on contact with a 1-1/2” high object (or a 2”
After three seconds, the current parameter flashes again in the by 4” board laid flat) on the floor.
display. You can change the settings using the UP and DOWN
keys. If you release the PRG key too early, the display
changes to the next menu. If you do not press any key
within 60 seconds in the adjusting state, the control auto-
matically changes to normal mode (menu 0).
If the operator does not work properly it

is possible to reset it to factory setting
(refer to 3.4).
2.12.1 Menu 4 - Force sensitivity setting in the close direction

After a test run in close direction the control automatically deter-
mines the proper amount of force necessary to safely operate the
door. Normally this setting guarantees optimal performance and
safety. The setting of menu 4 allows the sensitivity adjustment of
the forces required to operate the door. A setting of 0 makes the
operator very sensitive to changes in the required forces and a
setting of 9 makes the operator less sensitive to the required for-
ces. The lowest sensitivity setting that allows the door to operate
without reversing on its own should be chosen.
WARNING
The “reversal upon obstacle“ function shall
still operate in any case, please check it after
adjustment is done. Contact service person
if the “reversal upon obstacle“ function does
not work any more, as something may be
wrong in the door hardware or spring mecha-
nism.
To adjust the force sensitivity: Press and release the PRG key
until the number 4 appears in the display. The display will then
flash the current parameter of menu 4. Press and hold the PRG
key for three seconds. The current parameter will flash in the
display again. Press the UP or DOWN keys to adjust the setting.
Finally, press and release the PRG key to return to normal mode
(menu 0).
Factory setting: 4
34 07.2002 V1.0 / 439 096 RE

Fig. 24
factory setting
07.2002 V1.0 / 439 096 RE 35

2.12.2 Menu 5 - Soft stop and drive belt tension relief in the
close direction.
We recommend changes in this menu in the case of one-piece
doors. In menu 5 the automatic drive belt tension relief and the
brake reaction in the final position "Door closed” can be adjusted.
Display Soft stop Belt relief

0
factory setting Short Automatic
1 Short Without
2 Short Short
3 Without Automatic
4 Without Without
5 Without Short
To adjust the drive belt tension relief in the close direction:

Press and release the PRG key until the number 5 appears in the
display. The display will then flash the current setting for menu 5.
Press and hold the PRG key for three seconds. The current
parameter will flash again in the display. Press the UP or DOWN
keys to adjust the setting. Finally, press and release the PRG key
to return to normal mode (menu 0).
WARNING
After adjusting either the force or the travel
limit, retest the operator. Failure to adjust the
operator properly increases the risk of severe
injury or death! The garage door MUST reverse
on contact with a 1-1/2” high object (or a 2”
by 4” board laid flat) on the floor.
36 07.2002 V1.0 / 439 096 RE

Fig. 25
factory setting
07.2002 V1.0 / 439 096 RE 37

2.13 Menu 6 - Force sensitivity setting in the open direction
After a test run in the open direction the control automatically
determines the proper amount of force necessary to safely operate
the door. Normally this setting guarantees optimal performance
and safety. The setting of menu 6 allows the sensitivity adjust-
ment of the forces required to operate the door. A setting of 0
makes the operator very sensitive to changes in the required
forces and a setting of 9 makes the operator less sensitive to the
required forces. The lowest sensitivity setting that allows the door
to operate without stopping on its own before end of travel
should be chosen.
To adjust the force sensitivity setting in the open direction:

Press and release the PRG key until the number 6 appears in
the display. The display will then flash the current parameter for
menu 6. Press and hold the PRG key for three seconds. The
current parameter will flash again in the display. Press the UP or
DOWN key to adjust the setting. Finally, press and release the
PRG key to return to normal mode (menu 0).
Factory setting: 4
WARNING
38 07.2002 V1.0 / 439 096 RE

Fig. 26
factory setting
07.2002 V1.0 / 439 096 RE 39

2.14 Menu 7 - Soft stop and drive belt tension relief in the
open direction
doors. Menu 7 allows the installer to adjust the ”soft stop” and
the drive belt tension relief in the open direction.
Display Soft stop Belt relief

0
factory setting Short Automatic
1 Short Without
2 Short Short
3 Without Automatic
4 Without Without
5 Without Short
To adjust the soft stop and the drive belt tension relief in the
open direction:
WARNING
40 07.2002 V1.0 / 439 096 RE

Fig. 27
factory setting
07.2002 V1.0 / 439 096 RE 41

2.15 Menu 8 - Setting of reversing limit on contact with an
obstacle
doors. In menu 8, the reversing limit can be adjusted and reset.
Display Soft stop

0 20 mm
1 22 mm
2
factory setting 24 mm
3 26 mm
4 28 mm
5 30 mm
6 32 mm
7 34 mm
8 36 mm
9 38 mm
2 mm =ˆ 0,078 inch
To adjust the reversing limit:

WARNING
42 07.2002 V1.0 / 439 096 RE

Fig. 28
factory setting
07.2002 V1.0 / 439 096 RE 43

2
3 Installation
Operation Manual
Instructions
2.1 Important installation warnings

3.1 IMPORTANT SAFETY INSTRUCTIONS
WARNING
In order to reduce the risk of

serious injuries or death:
- READ AND FOLLOW ALL IN-

STRUCTIONS PROVIDED! - Ensure that the emergency release rope does not
become entangled with car roof racks or other pro-
- Never let children operate or play with door controls. jections!
Keep the remote control away from children!
- Do not use the emergency release rope to open or
- Always keep the moving door in sight and away from close the door!
people and objects until it is completely closed. NO
ONE SHOULD CROSS THE PATH OF THE MOVING - Check the function of the operator on a monthly basis!
DOOR!
- Check the function of all safety devices (light beam
- Test door opener monthly. The garage door MUST re- device, emergency release, automatic reversal)
verse on contact with a 1-1/2” high object (or a 2” by 4” on a monthly basis (refer to 3.6)!
board laid flat) on the floor. After adjusting either the
force or the limit of travel, retest the door opener. Failure - Contact a qualified service person if your operator
to adjust the opener properly increases the risk of severe fails to perform any of the safety checks!
injury or death!
- Do not make any changes to the operator settings!
- For products having an emergency release, when pos-
sible, use the emergency release only when the door is - The complete door assembly (hinges, rollers,
closed. Use caution when using this release with the bearings, springs and hardware) must be checked
door open. Weak or broken springs are capable of in- routinely for wear!
creasing the rate of door closure and increasing the
risk of severe injury or death! - Do not touch the bulbs or the lamp housing during
the lighting and even after the lighting, when the
- KEEP GARAGE DOORS PROPERLY BALANCED. See bulbs are cooling down – there is a risk of injury!
owner´s manual. An improperly balanced door increases
the risk of severe injury or death. Have a qualified ser- - Do not put anything onto the bulbs or the lamp
vice person make repairs to cables, spring assemblies, housings – there is a risk of fire!
and other hardware!
- For repairs or adjustments please contact a qualified
- Do not let children operate or play with or near the service person!
operator equipment!
- SAVE THESE INSTRUCTIONS!
- Do not block the normal path of the door!
- Ensure that the emergency release rope is within easy

reach!
44 07.2002 V1.0 / 439 096 RE

Fig. 29
1x12 Volt
23A or A23
3.2 Usage of remote control The HE1 1-channel radio receiver supplied
with the HF1 radio set and the top button of
the HS2 hand transmitter are preprogramed
WARNING
Keep hand transmitters well out of the reach at the factory.
of children!
THE HAND TRANSMITTER IS

NOW READY TO USE.
Hand transmitters should only be used by persons who know how to
use the door and operator. Only use the hand transmitter when the
door is within your line of vision.
Programming the 1-channel radio receiver
Always program the remote control inside the garage and near the
door operator. HE1 1-channel radio receiver – Fig. 30
• Make sure equipment is not exposed to direct sunlight! Ok Programming button "P"
• Protect the hand transmitter from damp and dust. Ol LED
O
m Side view of the radio receiver
Negligence, in particular exposure to moisture, may impair
functions! If you wish to program another hand transmitter or another button to
work with the radio receiver, please proceed as follows:
Temperature tolerance: -4 °F to +140 °F
1. Briefly press the red button ”P” (programming button) on the
Note: radio receiver, the red LED starts flashing slowly.
Local conditions can affect the range of the remote control! 2. Press the button you wish to program on the hand transmitter
for at least 1 second. The distance between the transmitter and
HS2 hand transmitter – Fig. 29 the radio receiver should be at least 3 ft.
Oa LED 3. Once the programming has been completed, the red LED on the
Ob Control buttons radio receiver starts flashing rapidly.
Oc Battery compartment cover 4. Release the button on the hand transmitter.
Od Battery
Oe Reset button Once the flashing stops, the radio receiver is ready for operation.
Of Hand transmitter holder
Og Sticking-Velcro®-Pad Test the function!
velcro® is a registered trademark of Velcro USA Inc.
Note:
HE1 1-channel radio receiver – Fig. 29 If programming is not carried out within 30 seconds of pressing the
(suitable for dry premises only) ”P” button, the red LED on the radio receiver will extinguish.
Oh Radio receiver
O i Aerial
O j Connection cable, approx. 20” long
(3-core with female connector)
07.2002 V1.0 / 439 096 RE 45

Fig. 30 Fig. 31
Restoring the original unique code preprogramed at the USA: FCC ID: PZI-40HSHE, PZI-390HSHE
factory – Fig 31. Canada: IC: 4205A-40HSHE, 4205A-390HSHE
This device complies with Part 15 of the FCC Rules and with RSS-210
ATTENTION! of Industry Canada.
The following steps are only necessary in the event of erroneous
extension or learning procedures. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
Note: (2) This device must accept any interference received, including inter-
If the garage does not have a separate entrance, any programming ference that may cause undesired operation.
changes or extensions should be carried out inside the garage! When
programming and extending the remote control, make sure that no CAUTION!
persons or objects are within the door’s range of travel. The code of Changes or modifications made to this equipment
each button on the hand transmitter can be reset to the original factory not expressly approved by Hörmann may void the
code or programed with a new code. FCC authorization to operate this equipment.
Restoring the original code. The radiated output power of radio set HF1 with operating frequency
1. Open the battery compartment cover - a small button on the 390 MHz is far below the FCC radio frequency exposure limits.
circuit board can be accessed. Nevertheless, the radio set HF1 operating frequency 390 MHz shall
2. Take a blunt object and gently press and hold button e . O be used in such a manner that the potential for human contact during
normal operation is minimized.
Note:
Do not use any sharp objects. Excessive pressure can damage the IC: before the equipment certification number signifies that the Industry
button. Canada technical specifications were met. It does not guarantee
that the certified product will operate to the user´s satisfaction.
3. Press and hold the control button you wish to code – the LED on
the transmitter flashes slowly for max. 4 seconds.
4. If the small button is held down until the slow flashing phase ends,
the control button will then be reset to the original factory code
and the LED starts flashing rapidly.
5. Close the battery compartment cover.
6. Re-program the radio receiver.
Re-coding with another unique code not preprogramed at the

factory.
1. Open the battery compartment cover - a small button on the circuit
board can be accessed.
2. Take a blunt object and gently press and hold button e . O
3. Press and hold the control button you wish to code – the LED on
the transmitter flashes slowly for max. 4 seconds.
4. If the small button is released before the slow flashing phase
ends, the control button you wish to code will be re-coded with
another code and the LED immediately starts flashing rapidly.
5. Close the battery compartment cover.
6. Re-program the radio receiver.
46 07.2002 V1.0 / 439 096 RE

3.3 Menu of operator 3.3.4 Operator light
The operator light can be activated in three different ways:
Note: - The door starts to move (adjustable duration time set in
Current operator settings are permanently stored in case of a menu 2)
power failure. - The light is activated via remote control or separate wall
control light button (adjustable duration time set in menu 3) -
The control of the operator includes 8 menus (three user menus not included.
and five service menus). - The light is activated using wall control: On/Off - not included.
If the operator has not been successfully programed the control

automatically changes to the learning menu (menu 1) during the
installation. Otherwise the control stays in normal mode (menu 0).
If no keys are pressed for 60 seconds the operator automatically
returns to menu 0.
3.3.1 Menu selection

The menu selection is carried out with the PRG key. Starting
with menu 0, each pressing of the PRG key advances you to
the next menu. Menu 8 is followed by the return to menu 0.
3.3.2 Menu 0 – Normal mode

The control is in normal mode. Door movement is activated
by pressing the UP and DOWN keys on the operator or the
hand transmitter button or the wall control button.
3.3.3 Menu 1 – Learning operation

In menu 1 the ”fully open” and ”fully closed” travel limits are
learned and the force settings are adjusted (refer to 2.11). If high
forces are required, the error message ”1” appears in the display.
After successful test runs, the control automatically changes to

normal mode (menu 0).
If the operator does not work properly it is possible to reset it to
factory setting (refer to 3.4).
07.2002 V1.0 / 439 096 RE 47

3.3.5 Menu 2 – Duration of light activated by door movement
As soon as the door starts to move, the operator light is switched
on (current parameter larger than 0). Once the door has stopped
moving the corresponding light duration is activated.
Display Operator light during

door movement
0 Off
1 1 min.
2 1-1/2 min.
3 2 min.
4 2-1/2 min.
5
factory setting 3 min.
6 3-1/2 min.
7 4 min.
8 4-1/2 min.
9 5 min.
To adjust the light duration: Press and release the PRG key until
the number 2 appears in the display. The display will flash the
current parameter (0-9). Press the UP or DOWN keys to adjust
to the desired duration. Press and release the PRG key to store
this new setting. Press and release the PRG key until the number
0 appears in the display or wait 60 seconds for the operator to
automatically return to menu 0 – Fig. 32.
48 07.2002 V1.0 / 439 096 RE

Fig. 32
factory setting
07.2002 V1.0 / 439 096 RE 49

3.3.6 Menu 3 – Duration of light activated by user
Note:
This function requires an additional external radio receiver or an
additional wall control not included with the operator.
When a remote control or a separate wall control button is acti-

vated the operator light is switched on for the corresponding
duration listed below.
Display Operator light at

customer requirement
0 Off
1 30 min.
2 60 min.
3 90 min.
4
factory setting 120 min.
5 180 min.
6 240 min.
7 300 min.
8 360 min.
9 Permanent light
To adjust the light duration: Press and release the PRG key until
the number 3 appears in the display. The display will flash the
current parameter (0-9). Press the UP or DOWN key to adjust to
the desired duration. Press and release the PRG key to store
this new setting. Press and release the PRG key until the num-
ber 0 appears in the display or wait 60 seconds for the operator
to automatically return to menu 0 – Fig. 33.
Connection of the additional accessories
additional wall control
additional radio receiver
included radio receiver
0V S1 24V I1
GN WH BN WH
50 07.2002 V1.0 / 439 096 RE

Fig. 33
factory setting
07.2002 V1.0 / 439 096 RE 51

3.4 Reset operator to factory setting
In order to reset the operator to original factory settings:

1 Disconnect power supply.

2 Press and hold the PRG key.

3 Reconnect the power supply.

4 As soon as ”C” is indicated in the display, release the
PRG key.
The original factory settings are active and the operator is in

learning mode (menu 1). Relearn the operator (refer to 2.11).
Note:
You need a second person in order to reset the hard-wired
operator to factory settings – Fig. 35.
52 07.2002 V1.0 / 439 096 RE

Fig. 34
Fig. 35
07.2002 V1.0 / 439 096 RE 53

3.5 Connection of additional components / accessories
CAUTION!
Disconnect the power supply prior to working on the
operator.
Remark
Route the cables away from any line voltage components, wires
and cables that may exist on site.
Use a staple gun to attach the cables. Do not use the staple gun
for power cords and antennas. Make sure that the staples leave
sufficient space for the cable in order to prevent cable damage.
All connection terminals can be occupied several times, but not
more than 1 x AWG 15 (1 x 1.5 mm2)!
3.5.1 Connection of an external impulse button ”sequencing

control”: (Open-stop-close-stop-...)
One or several buttons can be connected in parallel to the
remote control to the terminals 0V and S1 – Fig. 36.
3.5.2 Connection of external buttons ”´door open” and

”door closed”
An external button ”Door open” can be connected to the
terminals 0V and S2. An external button "Door closed” can
be connected to the terminals 0V and S4 – Fig. 37.
54 07.2002 V1.0 / 439 096 RE

Fig. 36
Fig. 37
07.2002 V1.0 / 439 096 RE 55

3.5.3 Connection of an on-/off-switch for the operator light
A switch can be connected to the terminals 0V and I2 to
activate the operator light. This allows the light to be turned
on and off independent of door movement or time settings
– Fig. 38.
3.5.4 Connection of a button for the operator light

An external button ”Operator light” can be connected to
the terminals 0V and I1. The light duration is controlled in
menu 3 – Fig. 39.
3.5.5 Connection of an on-/off-switch / Vacation-switch

The terminals S0 and 0V allow a separate switch to control
the On/Off function of the operator. Remove the factory
bridge in terminals 0V and S 0 and install a switch – Fig. 40.
56 07.2002 V1.0 / 439 096 RE

Fig. 38
Fig. 39
Fig. 40
07.2002 V1.0 / 439 096 RE 57

3.6 General advice for the operation of the operator Press the hand transmitter button or press the wall control button
Do not activate the operator unless you have a clear view of the or press the operator UP key. The door should travel to the ”fully
door and surrounding area. Do not walk under a moving door. open” position. The top bar in the operator display will remain lit.
The door should not be operated by anyone who is not familiar The operator is now ready for use.
with the safety and operating instructions.
3.8 Reception indication of the remote control
SAFETY TESTING TO BE CONDUCTED The hand transmitter features a LED (red dot). Every time the
MONTHLY! transmitter button is pushed the LED will light. If the LED on the
transmitter does not light, check to ensure the battery is installed
Light beam device correctly. If necessary, replace the battery.
With the door travelling in the close direction interrupt the light
beam at the bottom of the door by passing an object through The operator also has an LED (red dot) in the lower right hand
the beam. Be careful not to enter the path of the moving door. corner of the operator display. Every time the transmitter button
The door should reverse and go up to the ”fully open” position. is pressed the LED in the operator display should light. This indi-
cates that the operator is receiving the signal from the transmitter.
Automatic reversal during the cycle If the LED on the operator display does not light check to ensure
With the door travelling in the down direction, ”catch” the door the battery in the transmitter is installed correctly. If necessary,
at waist level using both hands (be careful not to break the path replace the battery.
of the light beam). The door should stop and reverse up to the
”fully open” position. 3.9 Press-and-hold operation
If the light beam device is damaged or not operating: the ope-
Automatic reversal at the ”fully closed” travel limit rator can still be operated by press-and-hold operation.
The garage door MUST reverse on contact
with a 1-1/2” high object (or a 2” by 4” board The garage door can be moved in the open direction as in nor-
laid flat) on the floor. Operate the door in the mal use: Press the transmitter button or press the wall control
close direction. Upon contact with the board button or press the operator UP key.
the door should stop and reverse up to the
”fully open” travel limit. The door can only be moved in the close direction by pressing
and holding the wall control button or the operator DOWN key
Emergency release rope until the door reaches the ”fully closed” position.
With the door in the ”fully closed” position pull the emergency
release rope to disengage the trolley from the drive belt. This If you release the wall control button or the operator DOWN key
should require only moderate force. Reconnect the traveller by prior to reaching the ”fully closed” position, the door will reverse
pushing the green button on the trolley and manually move the to the ”fully open” position.
door until the trolley engages the drive belt.
Door check
Visually inspect the door assembly (hinges, rollers, bearings, 4 MAINTENANCE
springs and hardware) for signs of wear or damage.
The operator is maintenance-free. For your own safety, we recom-
Check easy motion of the door manually after pulling the mend that you have the door and operator equipment inspected once a
emergency release rope. If any of the safety checks can- year by a qualified service person.
not be completed contact a qualified service person to
inspect the door and do any necessary repair. Do not con-
3.7
tinue to operate a door that is not performing properly.
Operation after power failure

WARNING
In case of a power failure, (indicated by flashing top and bottom - Check the function of all safety devices
bars in the operator display) the stored settings are maintained. (light beam device, emergency release,
However, to ensure proper functioning the door needs to reach automatic reversal) on a monthly basis
the ”fully open” travel limit as a reference point. (refer to 3.6).
To reset the operator: Ensure that the trolley is engaged to the - Contact a qualified service person if your
drive belt (you should not be able to move the door manually). operator fails to perform any of the safety
checks.
58 07.2002 V1.0 / 439 096 RE

5 ERROR MESSAGES
If an error occurs, it will be shown in the operator display. The next uninterrupted cycle of the door removes the error
The operator will work provided the error has been corrected. message from the display.
5.1 Error and control instructions

Audible
signal Error Possible reason Remedy
Light beam device - The light beam is interrupted - Remove the obstacle out of the light beam
- The light beam device is damaged - The light beam device has to be checked or aligned
- The light beam device has to be replaced
Display Error Possible reason Remedy
The adjusted and tested - The required force during the - Check the door travel
force is too high adjustment was > 350 N - Pull the emergency release rope, to enable
- The door is too sluggish you to control the door manually
- Have the door adjusted/balanced/repaired
Travel time limit - The belt is torn - Replace the belt

- The operator is damaged - Replace the operator
- Duration of soft stop too long - Adjust duration of soft stop (menu 5 or 7)
to be shorter
System error - Internal error - Adjust and test the operator again,
if necessary replace it
- External error - Check connected accessories
Force limit - The door is too sluggish - Correct the door travel
- There is an obstacle in the path of the door - Remove the obstacle; if necessary adjust
and test the operator again
Closed circuit - The connection between clamps 0V - Bridge the clamps 0V and S0 or install an
and S0 is opened operator on/off-switch
- The on/off-switch is opened - Close the on/off-switch
Rotational speed - The spring tension is not okay - Have the spring tension corrected
- The springs are broken (CAUTION!)
- Have the springs changed by a qualified
service engineer
Light beam device - The light beam is interrupted - Remove the obstacle out of the light beam
- The light beam device is damaged - The light beam device has to be checked or aligned
- The light beam device has to be replaced
No defined final position - Power failure - Follow instructions 3.7
The operator is not - The operator is not yet adjusted/tested - Adjust and test the operator
adjusted/tested or
factory reset
07.2002 V1.0 / 439 096 RE 59

6 TECHNICAL DATA OF THE GARAGE DOOR OPERATOR
Power supply: 120 V AC, 60 Hz

Stand by power approx. 6.5 watt –
lamps off.
Connecting lead: Three prong grounded plug
Use: Residential applications, indoor use
Door movement control: The operator reverses the garage door

on contact with an obstacle during
movement of the door in the closing
direction.
The operator stops the garage door on
contact with an obstacle during move-
ment of the door in the opening direction.
Motor: DC-motor, hall effect sensor and

electronically controlled ”soft start” and
”soft stop” with self-locking worm gear.
Emergency release: In case of a power failure, to be operated

from inside by an emergency release rope.
Remote control: With 2-button hand transmitter HS2

(390 MHz) and separate radio receiver.
Fail-safe 390 MHz-system with safety
encoding from more than 4 billion
possibilities. Simple transmission of
hand transmitter encoding at the touch
of a button by teaching function.
HomeLink®-compatible.
HomeLink® is a registered trademark of
Johnson Controls, Inc.
Applications: For residential sectional and one-piece

doors – max. height 8 ft, max. width 18 ft.
Speed of door travel: approx. 5 -1/2“/sec.
Airborne noise emitted The equivalent continuous sound

of operator: pressure level of 70 dB (A-weighted)
is not exceeded in a distance of 9 ft.
Guide rail: 1-1/4“ high, with integrated door

security kit (patent pending) and main-
tenance-free patented toothed belt
(Patent 5,868,639)
Connectable relays: Relays for final position signal
60 07.2002 V1.0 / 439 096 RE

7 L M TED L FET ME WARRANTY
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?@@?@@@??@@Le@@L??W2@?@0YW-XV'@(YW-XV'@@(Y?e3@@@@0M?O2@@@@@@@@@@@Y?O.M?W20M??O2@@@e?7@1eJ@@@L??7@@@@1??@@?e@@@?he?
J@5?@@5?J@@1?J@@1??7@@L??W&@)XV'YW&@)XV40YW26XV4@0M?O2@@@@@@@@@@@@@@@@Y?O.M?W2@@0MW@L?J@@@L?7@@@1?J@@@@@@L?@@?e@@@?he?
7@H?@@H?7@@@?7@@@?J@@@)X?7@@@)X?W&@@@)X??W&@@)X?eO2@@@@@@@@@@@@@@@@@@@@@Y?O&Ye?O&@)?&@@@)X@@@@@W&@@@@@@)X@@?e@@@?he?
HÖRMANN LIMITED LIFETIME WARRANTY

SupraMatic A Garage Door Operator
Warranty Coverage: Any defect in material or workmanship for the times specified below.
Warranty Period: Lifetime* on motor, two (2) years from day of purchase on parts (excluding batteries and light bulbs) and remote
radio controls.
* Lifetime - For as long as first residential user of Hörmann product owns or rents home where
Hörmann product is first installed.
Warranty Holder: This warranty is limited to the first residential user of the Hörmann product.
Geographic Scope: This warranty applies only to Hörmann products purchased and used in the United States, Canada or Mexico.
What we will do: If product or parts appears to Hörmann to have defects in materials or workmanship, Hörmann will, at its option,
provide you with repaired or replacement parts or product at no charge or refund the purchase price. The
repaired or replaced parts or product may then by installed by your professional installer at your cost. If
Hörmann repairs or replaces defective parts or defective product it may use new or reconditioned replacement
parts of the same or similar design.
Limitations: EXCEPT FOR THIS LIMITED WARRANTY, HÖRMANN MAKES NO OTHER EXPRESS
WARRANTIES, DOES NOT GUARANTEE THE PERFORMANCE OF THIS PRODUCT, AND
SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR USE. NO REPRESENTATIVE OF
HÖRMANN MAY CHANGE OR ALTER THIS LIMITED WARRANTY OR EXTEND THIS
LIMITED WARRANTY TO SOMEONE OTHER THAN THE ORIGINAL RESIDENTIAL USER.
HÖRMANN’S EXCLUSIVE OBLIGATIONS UNDER THIS LIMITED WARRANTY WILL BE
LIMITED TO REPAIRING OR REPLACING ANY COMPONENTS THAT, UPON INSPECTION,
APPEAR TO HAVE DEFECTS IN MATERIALS AND/OR WORKMANSHIP. WHETHER REPAIR
OR REPLACEMENT IS APPROPRIATE IS A DECISION HÖRMANN SHALL MAKE IN ITS SOLE
DISCRETION. REPLACED PARTS BECOME THE PROPERTY OF HÖRMANN.
REPLACEMENT PARTS MAY BE NEW OR RECONDITIONED PARTS OF THE SAME OR
SIMILAR DESIGN. HÖRMANN SHALL HAVE NO LIABILITY FOR DAMAGES OR LOSSES OF
ANY KIND OR NATURE DIRECTLY OR INDIRECTLY CAUSED BY ANY BREACH OF THIS
LIMITED WARRANTY OR THE USE OR INABILITY TO USE THIS PRODUCT, INCLUDING BUT
NOT LIMITED TO DAMAGES TO PROPERTY, DAMAGES FOR INCONVENIENCE OR DELAY,
DAMAGES FOR LOST PROFITS OR BUSINESS INTERRUPTION, OR DIRECT,
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE
DAMAGES, EVEN IF HÖRMANN SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
POTENTIAL LOSSES OR DAMAGES. IN NO EVENT SHALL HÖRMANN’S LIABILITY EXCEED
THE RETAIL COST OF THE PRODUCT COVERED BY THIS WARRANTY.
Warranty Service: To get warranty service, proof of date and place of purchase of the Hörmann product must be provided.
Applications for warranty service or breach of warranty must be made in writing within 90 days of
knowledge of the apparent defect to Hoermann Inc., 23 Excellence Way, Vonore, Tennessee 37885.
What This Warranty This Limited Warranty does not cover batteries or light bulbs, removal of defective parts or product or
Does Not Cover: installation of repaired or replacement parts or product, damage while in transit to our service location,
commercial use or residential use other than in single family installation, or damages that result from
improper installation or operation, lack of proper maintenance, unauthorized repair, product modification,
fire, flood, weather, accidents, normal wear or delays in notice to Hörmann.
For purposes of this warranty Hörmann shall mean Hoermann Inc. and any affiliate of Hoermann Inc.
07.2002 V1.0 / 439 096 RE 61
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8 SERVICE
Prior to using our service, please read and check the error and control
instructions (refer to 5) as well as the spare parts list (refer to 9).
Please have the following data ready.
FOR YOUR RECORDS:
Date purchased: __________________________________________
Where purchased: __________________________________________
Model Number: __________________________________________
Serial Number: __________________________________________
Date installed: __________________________________________
CONSUMER-HOTLINE: 1-877-HOERMANN
62 07.2002 V1.0 / 439 096 RE

10 ACCESSORIES
Item Article Article no. Description

a HS2 437 502 2-button hand transmitter – 390 MHz; teachable / recodeable / resetable code (internal)
b HS4 437 503 4-button hand transmitter – 390 MHz; teachable / recodeable / resetable code (internal)
c HSM2 437 504 2-button mini hand transmitter – 390 MHz; teachable / recodeable / resetable code (internal)
d HSM4 437 505 4-button mini hand transmitter – 390 MHz; teachable / recodeable / resetable code (internal)
e HE1 437 510 1-channel radio receiver – 390 MHz
f HE2 437 511 2-channel radio receiver – 390 MHz
g HER1 437 514 1-channel radio receiver – 390 MHz; volt-free relay contacts with 4 selectable functions:
impulse, on/off, prolonged 3-minute light, interrupted 3-minute light; suitable for outdoor use
h IT1 436 102 Wall control – 1 button
i IT2 436 064 Wall control – 2 buttons (Door open / Door closed) with LEDs
j IT4 436 059 Wall control – 2 buttons (Door open / Door closed); 1 switch (operator light on/off);
1 switch (operator on/off) with LEDs
k TTR1 437 048 Transponder keypad – sensor technique, impulse, up to 100 keys can be registered /
canceled (2 keys included)
l FCT10 436 133 Radio keypad – 390 MHz; 10 radio code locations, impulse, battery powered
m STAP 436 094 Key switch – two contacts (impulse, Door open / Door closed) (3 keys included)
n EL31 436 211 Light beam device
o NE1 437 173 Additional emergency release – for garages without a second entrance an additional emergency
release is required to prevent anyone from getting locked out of the garage.
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9 SPARE PARTS
7 ft 8 ft 435 208
435 207
435 340
438 742
438 834
438 770
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10 ACCESSORIES
Note:
When installing one of these accessories refer to the installation
instructions included with the products.
07.2002 V1.0 / 439 096 RE 65

Hörmann KG Amshausen Hörmann KG Antriebstechnik Hörmann KG Brandis Hörmann KG Brockhagen Hörmann KG Dissen
One-piece garage doors in steel and Garage door operators and controls. Multi-purpose hinged doors and fire Sectional doors in steel, aluminium Rolling shutters and roller grills in
07.2002 V1.0 / 439 096 RE

with wood infill. resistant doors in steel. and wood for residential and industrial steel and aluminium.
applications.
Hörmann KG Eckelhausen Hörmann KG Freisen Hörmann Genk NV Hörmann KG Ichtershausen Hörmann KG Werne
Entrance doors, canopies, windows Smoke, fire and security doors, also Folding doors, sportshall doors, one- Residential sectional doors. Door frames in galvanized steel or
and multi-purpose doors in alumini- apartment, internal and multi-purpose piece garage doors, steel doors, fire stainless steel.
um, smoke-tight and fire resistant doors in steel. resistant hinged doors and sliding
doors in steel and aluminium. doors.
Hörmann: quality Hörmann is the only manufacturer in

Europe who supplies all major types
Sizes and standards meet current
requirements of each market and
without compromise from one organization. allow for individual needs.
Each of the ten factories is directly Hörmann has a network of marketing

responsible for its own research and companies and branches throughout
development - using the latest in Europe offering a flexible and customer-
production technology. oriented service for the demand of
quality products.
Hoermann Inc., 23 Excellence Way, Vonore, TN 37885, USA, Phone: 1-877-HOERMANN

www.hoermann.us e-mail: info@hoermann.us

Owner's Manual: Instructions For Installation and Operation / Warnings

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Instructions for installation and operation / warnings

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The operator is exclusively intended for professional installation. The

These instructions assume the installation of the operator to a standard

This sign refers to a text paragraph like the following example:

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2.1 Important installation warnings

In order to reduce the risk of

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In order to avoid damage to the garage door by frequent ope-

2.3 Control of the door and the door assembly

In addition, check the door assembly (hinges, bearings, cables,

2.4 Installation of the garage door operator

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The guide rail must be installed a

To ensure optimum performance the min. 6 ft

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2.4.2 Mechanical Installation

Fig. 4.1- 4.3

Fig. 4.1 Fig. 4.2

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Install the front mounting bracket

Fig. 4.4 1/2 1/2

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Loosely install the fixed stops (part 33)

Fig. 5.2 /5.3

Fig. 5.1 Fig. 5.2

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The rear mounting bracket should be located min. 9-1/4“ and

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Fig. 6.1 Fig. 6.2

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Fig. 7.1/ 7.2

Fig. 7.1 Fig. 7.2

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Connect the straight bar (part 5) with 2x 2x

Fig. 8.1/ 8.2

Fig. 8.1 Fig. 8.2

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16 07.2002 V1.0 / 439 096 RE

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Fig. 11.1 Fig. 11.2

07.2002 V1.0 / 439 096 RE 17

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