Job Description

Job Title: Female Weekend Assistant Service Manager to Dawn House

Fixed term contract for 2 years

Section S7(2) (d & e) of Sex Discrimination Act applies
This post is exempted from Rehabilitation of Offenders Act 1974

Location: Anawim, Balsall Heath, Birmingham

Grade: SCP 27-29

Salary: £25,075 - £26,903 per annum pro rata

Hours: 22.5 hrs per week Friday-Monday

Responsible to: Dawn House Service Manager

Purpose:

To provide a support service to women upon release from prison within Dawn House that enables
and encourages mutually supportive relationships to maximise their independence and promotes
the sustainability of the unit.

To ensure that the environment is a safe and secure space for women to gain skills to move on
in their lives, manage their tenancy, gain work experience, manage their money and build
resilience and self-reliance.

Main Duties and responsibilities:

1. Liaise with Dawn House service manager and caseworker to assist residents to achieve their
support plan goals by helping with life skills or other support needs.

2. Prepare rotas ensuring adequate cover at all times and oversee the bank staff.

3. Manage any behaviour which puts others at risk i.e resident returning under the influence of
substances.

4. To assist residents to manage any crises, emergencies and difficulties that may occur out of
hours. Be on call at night offering support to sleep in staff as necessary and be prepared to cover
sleep ins when required.

Female Weekend Assistant Service Manager Dawn House March 2019

5. To maintain accurate records and properly hand over effectively to the Service manager and
caseworker in the Monday team meetings.

6. To assist residents to manage any crises, emergencies and difficulties that may occur out of
hours. Be on call at night offering support to sleep in staff as necessary and be prepared to cover
sleep ins when required.

7. As part of a team assist in the preparation of accommodation for new residents, which may
involve some cleaning, cooking or shopping duties.

8. To be involved in the induction of new staff, to supervise and support volunteers, trainees and
students as and when required.

9. To follow all policies and procedures and not administer any medication and ensure the safety of
all residents and staff.

10. To take responsibility for safeguarding the welfare of residents at weekends in partnership with
the service manager.

11. Maintain records on Anawim database, log books and any other monitoring required & ensure
that these are kept up to date.

12. Communicate with police, probation and Dawn House caseworker & service manager any
breaches of curfew, unacceptable behaviour, incidents of self-harm etc.

13. To be responsible for your own and residents health and safety whilst at work and the health and
safety of any other employees or visitors.

14. The post holder must take responsibility for their own self development and ensure that the
knowledge and information they use in their job is current and relevant.

15. Ensure all information relating to services are accurate and up to date

16. Maintain accurate records of progress towards the achievement of agreed goals or service

17. Follow and promote all policies and procedures at all times.

18. Ensure that health and safety regulations are met and that fire regulations, risk assessment and
behaviour management procedures are adhered to at all times

19. Manage the alarms, fire equipment, fobs, tag machines etc ensuring they are always in working
order, calling out repair/ maintenance if necessary.

20. Liaise and communicate with other employees and external professionals appropriately to ensure
a coordinated approach to programme planning is in place.

21. Attend and contribute to team meetings.

22. Be supportive and respectful to colleagues and management.

Female Weekend Assistant Service Manager Dawn House March 2019

 PERSON SPECIFICATION

Job Title: Weekend Assistant Service Manager to Dawn House

Location: Anawim, Balsall Heath, Birmingham B12 9RJ

Area Essential Desirable Method of

Assessment
Qualifications NVQ Level 3 or other appropriate qualification at Food hygiene level A
this level or be willing to work towards gaining 2 I
an appropriate qualification for the role. D

Applicants must be computer literate and have a

good standard of written and oral
communication.

Experience Excellent experience and track record of Research and A

promoting resilience and self-reliance, avoiding investigation of I
dependency. good practice. R

Experience of
providing a
residential support
service to people
with complex
needs.

Knowledge Understanding of issues/needs of client’s with Knowledge of A, I

complex issues. criminal justice
system.

Skills and Excellent communication, behaviour A, I

abilities management and de-escalation skills.

Ability to follow comprehensive risk and needs

assessments.

Ability to relate to individuals who have a history

of serial exclusion, homelessness, those with
Mental Health issues and problematic substance
use issues.

Ability to work on own initiative as a lone worker.

Ability to communicate at all levels.

Female Weekend Assistant Service Manager Dawn House March 2019

 Ability to work as part of a team.

Able to produce and maintain monitoring and

management tools for the service.

Disposition / Enthusiastic and self-motivated.

Personal I
Qualities Committed to developing and improving a R
holistic service in order to meet the needs of
women with vulnerabilities.

Committed to empowering the women to make

choices in all areas of their lives.

Commitment to anti-discriminatory practice.

Understanding of and commitment to the

principles of equality and diversity.

Other Excellent personal boundaries

Excellent understanding of confidentiality

Method of Assessment:

A = Application Form D = Documentation I = Interview T = Test/Exercise

R = Reference

Female Weekend Assistant Service Manager Dawn House March 2019