C2019-0901

Attachment 3

For Council
Approval

List of Proposed Reductions by Service

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Pro-rated
Affordable reduction of
1 Details to be provided by partner. Service Reduction $194
Housing* operating grant to
Silvera for Seniors
Through the Housing Incentive Program
(HIP), The City provides $3.6K (average) in
Reduce Housing
Affordable fee rebates and grants to support each non-
2 Incentive Program Service Reduction $188
Housing* profit affordable home developed. Reducing
by $188K
HIP by $188K results in 52 fewer homes or a
13% reduction of homes supported annually.

The service has found efficiencies to meet

Reduction of the budget reduction required without an
Appeals &
3 travel, training and impact to service. Management will prioritize Efficiency $78
Tribunals
a position requests to ensure training dollars
intentionally spent.

Pro-rated
reduction of
operating grant to
4 Arts & Culture* Details to be provided by partner. $410
Calgary Arts
Development
Authority (CADA)

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 1 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
A decrease in the number and/or quality of
festivals and events as a result of eliminating
Programming and near-cost sound production services;
5 Arts & Culture* Service Reduction $405
service reductions a reduction in CSIF funding for special
events; and a reduction to programming
activities for New Year's Eve celebrations.

Bylaw Education Elimination of Reporting structure review and service

6 Service Reduction $623
& Compliance* positions reduction. Cost recovery of bylaw work.

Identified
Alternate funding sources: 9-1-1 Levy, cost
7 Calgary 9-1-1 alternative funding Efficiency $701
recovery and capitalized operations.
sources
Eliminate Customer Experience service to
the organization. The consulting function,
Citizen Customer including customer experience maturity
8 Engagement & Experience models and measurement, service line Service Reduction $246
Insights Program specific customer segmentation, journey
mapping, and training support, will be
discontinued.
Citizen Reduce Engage resourcing. Cash shortfall
Citizen to be made up with other 2019 budget
9 Engagement & Service Reduction $117
Engagement reductions.
Insights

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 2 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Multicultural
Citizen Planned multi-lingual focus groups,
Communications &
10 Engagement & engagement activities and translation Service Reduction $69
Engagement
Insights services will be reduced.
Strategy
Citizen
11 Information & Structure Reorganization Efficiency $197
Services
The reduction will impact the City Auditor's
Resource Office resilience, responsiveness, and
City Auditor's
12 Investment delivery of our audit work. The estimated Service Reduction $101
Office*
Reduction impact is a 20% reduction in delivery of the
approved 2020 Annual Audit Plan.

Pro-rated
reduction of
City Planning &
13 operating grant to Details to be provided by partner. $7
Policy
Calgary Heritage
Authority

Scope of MDP/CTP Review to focus on

MDP/CTP review
text/plain language edits; no new
scope reduction;
City Planning & reduced capacity targets/policy; and completion in Q2 2020.
14 Reduced regional planning expertise. Service Reduction $454
Policy for policy
development and Reduced capacity for future policy initiatives
implementation and implementation of existing strategies.

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 3 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Reduction in education and outreach efforts
Reduction in with industry, community, and citizens on the
City Planning & quality urban MDP's 13 design elements (Quality Design
15 Service Reduction $150
Policy design outreach Project). Stop efforts on new stand-alone
and new policy urban design policy and guidelines (example
City Wide Urban Design Guidelines).
TBL review /
Cancellation of Triple Bottom Line Policy
reduced capacity
City Planning & Review; reduced capacity for future policy
16 for policy Service Reduction $150
Policy initiatives and implementation of existing
development and
strategies.
implementation
Reduction in support to implement the
Welcoming
Community Welcoming Community Policy. This work
17 Community Policy Efficiency $201
Strategies has been absorbed through the Calgary
Implementation
Local Immigration Partnership (CLIP).
Understanding The City’s commitment to
reconciliation, core functions of the
Indigenous Relations Office would be
Indigenous prioritized but some additional positions
Community supporting implementation of some actions
18 Relations Office Service Reduction $482
Strategies would be delayed. This will reduce the
Investment
amount of support available to The
Corporation to fulfill obligations of the White
Goose Flying report.

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 4 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Pro-rated
reduction of
Community operating grant to
19 Details to be provided by partner. $16
Strategies Vibrant
Communities
Calgary
Reductions in Relinquishment of an un-filled position
positions, meant to support engineering governance
Corporate
20 consulting, and and the elimination of a position in ESM. Service Reduction $558
Governance
other business Work will be shifted, and alternative delivery
expenses models will be considered.
Intentional management of corporate costs
Reduction in and corporate contingencies. Reduction will
Corporate
21 Corporate result less capacity to manage material Service reduction $6,253
Programs
Programs contingencies that cannot be budgeted for at
the Corporate level.
This reduction identifies cost savings
realized through a rigorous review of an
Reduction in existing Service Level Agreement with one
Corporate
22 Software of our Vendors. The annual maintenance Efficiency $280
Security
Licensing Costs fees were assessed and lowered based on
this review, realizing immediate cost
savings.

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 5 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
This reduction will not impact any services
provided by Corporate Security. This
Reduction of
Corporate efficiency was identified during a review of
23 Annual Efficiency $103
Security annual maintenance costs for security
Maintenance Fees
software. Includes Fleet lease rate reduction
of $2.6K
Materials will be provided in electronic
Reduction in paper format, and participants will have the option
Council &
agenda, catering, to print any materials at their discretion and
24 Committee Service Reduction $175
contracts, training with the introduction of catering guidelines
Support
and a position savings are realized. Reduce staff time and
use of contractors.
This service reduction will affect other
Data Analytics & service lines by decreasing the capacity of
Service
25 Information Advanced Analytics and Geospatial Service Reduction $300
Reductions
Access technology which supports direct citizen
service delivery.
Pro-rated
reduction of
Economic
operating grant to
26 Development & Details to be provided by partner. $269
Calgary Economic
Tourism
Development
(CED)

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 6 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)

Pro-rated
Economic reduction of
27 Development & operating grant to Details to be provided by partner. $27
Tourism Calgary
Technologies

Pro-rated
Economic reduction of
28 Development & operating grant to Details to be provided by partner. $58
Tourism Calgary TELUS
Convention Centre

Pro-rated
Economic
reduction of
29 Development & Details to be provided by partner. $108
operating grant to
Tourism
Tourism Calgary

Pro-rated
Economic
reduction of
30 Development & Details to be provided by partner. $119
operating grant to
Tourism
Heritage Park

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 7 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Pro-rated
Economic
reduction of
31 Development & Details to be provided by partner. $85
operating grant to
Tourism
Arts Commons
Pro-rated
Economic reduction of
32 Development & operating grant to Details to be provided by partner. $14
Tourism Hangar Flight
Museum
Pro-rated
Economic
reduction of
33 Development & Details to be provided by partner. $38
operating grant to
Tourism
Fort Calgary
Pro-rated
Economic
reduction of
34 Development & Details to be provided by partner. $73
operating grant to
Tourism
TELUS Spark
Pro-rated
Economic
reduction of
35 Development & Details to be provided by partner. $274
operating grant to
Tourism
Calgary Zoo

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 8 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Economic
Development
Economic
Policy Reduced funding to Economic Development
36 Development & $20
Coordination Policy Coordination in the Mayor's Office.
Tourism
(Mayor's Office)
Reduction
Decrease in the level of preparedness of
Emergency agency members and the community.
Reduced Agency
Management & Decrease in capacity to run training
37 and Training Service Reduction $171
Business programs. In the event of an EOC activation,
Services
Continuity* we will be challenged to provide the required
staffing for a 24-hour period.
Climate Reduce support for the implementation of
Environmental
38 Adaptation Plan The City’s Climate Resilience Strategy, Service Reduction $124
Management
Resource specifically the Climate Adaptation Plan.
Reduced capacity to respond to arising or
Reduced capacity
changing needs from both Council and the
to deliver
Executive organization. Workload peaks will be
39 corporate projects Service Reduction $290
Leadership covered by redeployment of staff from other
and respond to
work (rather than hiring additional staff),
arising needs
resulting in slowing of corporate projects.
Replacement of
Introduction of new technological solutions
Corporate Security
Facility for building security resulting in reduced
40 guards with Efficiency $250
Management* requirements for security staff at FM
electronic
facilities.
monitoring
* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 9 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Maintain Public The Public Access Program will not be
Facility
41 Access Program expanded and renovations to enhance Efficiency $231
Management*
Service Levels existing space will not be undertaken.
Contract efficiencies will be found in
workspace consultation and delivery
Facility FM Contract services, bundling of operations and
42 Efficiency $287
Management* Efficiencies maintenance contracts and by moving
contracted work from after-hours to business
hours.
Reductions to support services along with
Reduction in
Facility reduced budget for CSC and Supply
43 enabling support Efficiency $340
Management* services.
services

Reduction in A reduction in resources resulting in work re-

Facility facility planning distribution and decreased speed of service
44 Service Reduction $471
Management* and delivery delivery. Staff positions will also be
resources capitalized.
Reduction of 2
Facility Operations Reduction in facility operations positions
Facility
45 maintenance and resulting in a decrease to non-statutory, non- Service Reduction $179
Management*
operations essential preventative maintenance work.
positions

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 10 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
A redistribution of assigned tasks due to less
Reduction of resources, will result in slower response time
Financial
46 positions and to inquires or work deliveries. Legislative Service Reduction $841
Support
manageable costs compliance and Corporate direction will be
prioritized.
Four medical response units and one rescue
Medical and unit reducing frontline positions (through
Fire &
Emergency vacancies and attrition). This will reduce
47 Emergency Service Reduction $7,625
Response service for critical medical interventions and
Response*
Reduction emergency response city wide and
increased response times.
We will eliminate vacant positions and
reduce manageable costs, impacting total
Human resources available within People and
Reduced Scope of
48 Resources Culture. This challenges our ability to Service Reduction $436
Workplace Culture
Support* respond to internal client requests and limits
opportunities to further enhance workplace
culture.
We will eliminate a planned project
Human Strategic Support management position, and reduce
49 Resources and Resource manageable costs. This impacts our ability Service Reduction $448
Support* Flexibility to support new organization wide work.

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 11 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Service Reduction
through Reduced
Consulting, Workforce reduction impacting asset
Infrastructure
50 Licensing, management information collection and Service Reduction $301
Support*
Business analysis.
Expenses and
Workforce
Reducing funds The funds available for insurance premiums
Insurance & available for will be reduced. This will create less
51 Efficiency $41
Claims* corporate flexibility to offset the expected increases in
insurance commercial insurance rates.
Front-line support will be reduced including
IT Solutions & Reduction in helpdesk and deskside agents. Users will
52 Service Reduction $500
Support* Support Levels experience longer wait times.

Shift to Salary budget will be reduced, and client

IT Solutions &
53 Consumption business units will be required to provide full Service Reduction $1,587
Support*
Based Services recovery for service delivery.
This reduction is being taken from Salary
and Wage and the elimination of one growth
Legal Counsel & Reduction to meet position approved in One Calgary. LCA will
54 Efficiency $351
Advocacy portion of $60 M fund the work within the existing non-millrate
funding pool. There will be no impact on
service or staff.

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 12 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Pro-rated
reduction of
55 Library Services operating grant to Details to be provided by partner. $1,792
Calgary Public
Library
(1-4) have made budget reductions which
have the potential to negatively impact
service levels related to responding to
Service reductions
56 Mayor & Council citizens; addressing or completing Notice of Service Reduction $101
(1-4)
Motions or Council directions; and/or
undertaking projects that could benefit
Council.
(5) budget reductions have the potential to
negatively impact service levels and lead
Service reductions times to complete of Notice of Motions
57 Mayor & Council Service Reduction $304
(5) and/or Council directions; and will reduce
the translation/interpretation services
funding used to communicate with citizens.
Changes in managing and accounting
Reduction in for division related expenditures, including
Municipal
58 travel, training and streamlining processes and centralizing Efficiency $112
Elections
a position tasks. Reduction in travel will require local
sourcing of training.

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 13 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Corporate Limits The City's ability to implement and
coordination of embed the This is My Neighbourhood
Neighbourhood
59 This is My (TIMN) model and support small-scale, Service Reduction $170
Support
Neighbourhood resident-driven neighbourhood improvement
model projects.
Organizational Least Harm Implementation of the Health Systems
60 Health, Safety & Position Review will result in efficiencies with minimal Efficiency $140
Wellness Management impact to the organization.

Pro-rated
reduction of
Parks & Open
61 operating grant to Details to be provided by partner. Service Reduction $7
Spaces*
Parks Foundation
Calgary
Reductions to lifecycle replacements of park
benches, garbage cans and playgrounds.
Parks
Parks & Open For playground builds led by community
62 Infrastructure and Service Reduction $230
Spaces* groups, The City will reduce in-kind
In-Kind Support
materials contributions by 50%, increasing
costs for these groups.

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 14 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
New and established communities will have
lower (but balanced) service levels: longer
Parks & Open Parks Service grass, less park irrigation, more
63 Service Reduction $2,758
Spaces* Levels weeds/dandelions, less naturalization and
climate change resilience work. Fleet lease
rate reduction ($51K).

Reporting structure review will have minimal

Pet Ownership & Elimination of
64 impact to service delivery to citizens, but it is Efficiency $343
Licensing Positions
anticipated to increase workload.

Details to be Details to be
65 Police Services provided by Police Details to be provided by Police Commission provided by Police $7,000
Commission Commission

Decrease in procurement support resulting

in a 5% reduction in award capacity along
Procurement & Elimination of
66 with a reduction in discretionary Service Reduction $280
Warehousing* Support Functions
expenditures (e.g. training). Includes Fleet
Lease rate reduction of $8.5K

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 15 of 23

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 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
This reduction will result in lower Property
Assessment quality, increase in tribunal
losses and a decrease in customer
Property Salary and Wage
67 satisfaction. There will be fewer resources Service Reduction $726
Assessment* reduction
for the recommendations from the Non-
Residential Property Assessment and
Complaints review.
Budget savings due to implementation of
CNG buses, efficiencies achieved by change
Process
68 Public Transit* of diesel shuttle buses to gasoline, and Efficiency $1,009
Improvements
alternate service delivery methods for some
services. There is no impact to customers.
These savings do not impact service or
customers. Fuel budget savings from lower
Raw Cost market fuel prices than what was
69 Public Transit* Efficiency $1,500
Improvements budgeted. Additional savings in fuel come
from carbon tax relief in 2019 to use as one-
time saving strategy in 2019.
One-time funding of $0.5 M was allocated in
Investment
2019 to work on technology related
Avoidance: Delay
projects. This will be used as a one-time
70 Public Transit* One Time Service Reduction $500
saving strategy in 2019. Investments to
Technology
provide additional support to investigate
Investments
future technologies will be moved to 2020.

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 16 of 23

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 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Savings are to be achieved from review of
positions and structure within Public Transit.
Management
71 Public Transit* These savings are taken from currently Service Reduction $540
Capacity
vacant positions and will not impact current
service.

These savings will come from service

reduction of approx. 80,000 service hours
Service with service impacts to bus service span and
72 Public Transit* Service Reduction $3,344
Reductions frequency, and Ctrain service frequency on
weekends and weekdays. Customers will
notice the impact of service reduction.

Utilization of a consultant has allowed for

positive business process improvements
Reduction to
and cost avoidance to date. With the
73 Real Estate* consultant/contract Efficiency $120
proposed reductions, the pace of our
fees
outputs on several internal projects currently
in progress will be delayed.
Records Reduction of
No impact on service. Additional training will
Management, Contract &
74 be taken through internal sources where Efficiency $35
Access & materials and
possible.
Privacy travel & training

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 17 of 23

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 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)

Closure of two flatwater pools reduces

access to recreation opportunities, including
Recreation Closure of two aquatics, fitness programs, and sport and
75 Service Reduction $800
Opportunities* flatwater pools leisure activities. It would also impact
Calgary AfterSchool and community swim
clubs. Fleet lease rate reduction ($26k).

Reduction in city-wide recreation

opportunities through the elimination of
Recreation Programming and
76 community programming and reduced Service Reduction $470
Opportunities* service reductions
operating and customer service hours at
some locations.

Recreation Golf course Closure of Richmond Green Golf Course (as

77 Service Reduction $150
Opportunities* closure directed by Council).

Pro-rated
reduction of
Recreation operating grant to
78 Details to be provided by partner. $15
Opportunities* Calgary Sport
Council Society
(Sport Calgary)

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 18 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)

Pro-rated
reduction of
Recreation
79 operating grant to Details to be provided by partner. $46
Opportunities*
Repsol Sport
Centre

Pro-rated
reduction of
Recreation operating grant to
80 Details to be provided by partner. $7
Opportunities* Vecova Centre for
Disability Services
and Research

Pro-rated
reduction of
Recreation
81 operating grant to Details to be provided by partner. $15
Opportunities*
McMahon Stadium
Society

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 19 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Pro-rated
reduction of
Recreation operating grant to
82 Details to be provided by partner. $19
Opportunities* Calgary Outdoor
Swimming Pool
Assoc (COSPA)
Pro-rated
reduction of
Recreation operating grant to
83 Details to be provided by partner. $9
Opportunities* Calgary Rotary
Challenger Park
Society
Continue to improve accessibility measures
(tactile pads, audible signals, pedestrian
Sidewalks & Pedestrian
84 accommodation during construction) by Service Reduction $630
Pathways Accessibility
implementing fewer locations than planned
in One Calgary.
Capacity for research, analysis and
evaluation of community needs, programs
Research &
and services will be reduced. Program
85 Social Programs Program Support Service Reduction $300
support for the Youth Employment Centre
Reduction
will also be reduced. Fleet lease rate
reduction ($1k).

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 20 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Service delivery levels will stay the same.
Contributions come from review of internal
Specialized Process service delivery methods resulting in a
86 Efficiency $900
Transit Improvements realignment of work activities and increase
in productivity. Savings will be realized from
a reduction in the number of positions.

Savings contributions come from contractual

services. These adjustments may not
Specialized Raw Cost
87 immediately impact service but will reduce Efficiency $1,200
Transit Improvements
CT Access’ ability to respond to significant
unplanned service demand increases.

Savings are to be achieved from review of

positions and structure within Specialized
Specialized Management
88 Transit. These savings are taken from Service Reduction $295
Transit Capacity
currently vacant positions and will not impact
current service.

Multicultural
Strategic Elimination of the Multicultural
Communications
89 Marketing & Communication and Engagement strategy Service Reduction $129
and Engagement
Communications planned position.
Strategy

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 21 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)

Strategic Council
90 Marketing & Communications Eliminate duplicate Communication support. Service Reduction $129
Communications Support

Fleet Services is delivering efficiency

Fleet Lease Rate
91 Streets* savings in the form of lease rate reductions Efficiency $361
Reduction
for vehicles and equipment.
This eliminates a service level increase that
targeted a reduction in the time to respond
Street Light
to street light outages to an average of
92 Streets* Outage Service Reduction $400
seven days, staged over 2019-2020. We will
Responsiveness
revert to our 30-day response target for
street light outages.
Some activities that were tax-supported will
be recovered from capital funding or fees,
Operating
93 Streets* including some pavement rehabilitation work Service Reduction $2,200
Recoveries
that is eligible for capital and other work
activities.
Parking Restriction Recovery of parking restriction activities
94 Streets* Efficiency $1,500
Recoveries associated with Spring Clean-Up.
Gravel Lane Gravel lane remediation will be more tightly
95 Streets* Service Reduction $509
Repairs prioritized for a decreased program scope.
* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 22 of 23

ISC: Confidential
 C2019-0901
Attachment 3

For Council
Approval

Net Operating
Package Title of
Service Reduction Description Type of Reduction Budget Impact of
# Reduction
Package ($000s)
Selectively reduce resourcing with minimal
anticipated impacts to customer
Position service. Existing work will be redistributed,
96 Taxation Efficiency $202
reductions and service levels will be maintained through
efficiency.

Reclassification
and lowering pay
grade for one
Reclassifying and lowering pay grade for
vacant position,
one vacant position and changing funding
capitalization of
source for 3 capital positions will have no
positions and
Waste & impact to service delivery. Customer
97 reduction in Efficiency $687
Recycling engagement including single-use items
consulting and
strategy & implementation will be delayed.
communications
Less communications for sector specific
budgets. This
diversion programs.
includes Fleet
lease rate
reduction ($19K).

Total: $60,000

* The reductions for this service are associated with performance measure impacts, which are set out in Attachment 4. There is not always a one-to-one relationship between
individual packages and service performance impacts. For example, in some instances the cumulative effect of the reductions impact performance. The * only denotes that the service
has a performance measure change, not that there is a specific relationship between performance measures and the reduction described in that particular line.

C2019-0901 Attachment 3 Page 23 of 23

ISC: Unrestricted