AC Touch Pig

Alarm Unit
User Manual

Code no. 99-97-5139 GB

Edition: 09/2017

2017.09.30 Software version 3.0

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Program Version
The product described in this manual contains software. This manual corresponds to:
• Software version 3.0
It was released in 2017.

Product and Documentation Changes

Big Dutchman reserves the right to change this manual and the product described herein without further notice.
In case of doubt, please contact Big Dutchman.
The manual revision can be seen on the front and back pages.

In case of an operating error or improper use, alarm systems can cause production losses or the
loss of lives among animals.
Big Dutchman recommends that alarm systems be mounted, operated and serviced only by trained
staff and that the emergency opening and alarm system be maintained and tested at regular
intervals, in accordance with Big Dutchman’ terms and conditions of sale and delivery.
The installation must be carried out by an authorized electrician and according to current national
regulations and in the EU also applicable EU regulations.

Big Dutchman recommends that prepaid mobile service cards are not used for AC Touch with
mobile modem.

Big Dutchman recommends that the AC Touch is connected to its own separate telephone line to
ensure optimum use and safety. It is therefore important to avoid connecting the AC Touch
together with, e.g. a fax machine.

Note
• All rights reserved. No part of this manual may be reproduced in any manner whatsoever without the
express written permission from Big Dutchman.
• Big Dutchman has made all reasonable efforts to ensure the accuracy of the information contained in
this manual. Should any mistakes or imprecise information occur in spite of this, Big Dutchman would
appreciate being notified thereof.
• Irrespective of the above, Big Dutchman shall not have any liability with respect to loss or damage
caused or alleged to be caused by reliance on any information contained herein.
• Copyright 2017 by Big Dutchman.

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INTRODUCTION ........................................................................................................... 5

PRODUCT DESCRIPTION ........................................................................................... 5

USER’S GUIDE ............................................................................................................ 7

1 Handling Alarms ...................................................................................................... 8
1.1 Stop Alarm with Phone Call ............................................................................................... 9
1.2 Stop Alarm with SMS Message .......................................................................................... 9

2 Front Menu .......................................................................................................... 9

2.1 Activity Log .................................................................................................................. 11

2.2 Selecting Display Language ....................................................................................... 11

3 Remote Control (only with purchased modem) ...................................................12

3.1 Entering Phone Numbers ................................................................................................. 12
3.2 SMS Commands ................................................................................................................ 13

4 Voice Messages from the Alarm Unit ....................................................................14

5 Details Menu.......................................................................................................15
5.1 Survey .......................................................................................................................... 15

5.2 Log ............................................................................................................................... 16

5.3 Function Test............................................................................................................... 16

5.3.1 Manual Test - with Reminder ................................................................................................................ 17
5.3.2 Automatic Test ...................................................................................................................................... 18

5.4 System Status .............................................................................................................. 19

5.5 Supervision of the alarm unit's input terminals......................................................... 19

5.5.1 Stop Input Supervision .......................................................................................................................... 20

5.6 Service Break .............................................................................................................. 20

6 User Login ...............................................................................................................21

MAINTENANCE INSTRUCTIONS .............................................................................. 22

7 Cleaning...................................................................................................................22
8 Removal for Recycling/Disposal ...........................................................................22

UTILITY TABLE FOR FINISHED TESTS................................................................... 23

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INTRODUCTION
This manual covers the operation of the AC Touch alarm system. The manual provides the user with
fundamental knowledge about the system functions that are required in order to use the AC Touch in the best
way. Read the manual before commissioning the alarm system. For information regarding setup and technical
settings that the daily user should generally not carry out, please refer to the technical manual.

PRODUCT DESCRIPTION
AC Touch alarm system is primarily used for monitoring in pig houses. The system can also be used for
triggering alarms in case of faulty equipment. The AC Touch collects all events such as alarms and operation in
a joint log, which can be used for analysis and statistics.
Telephone modem (GSM and landline) is available as accessory for retrofitting in the AC Touch cabinet.
Thanks to the modem, AC Touch can call and notify alarms in a clear voice as well as send alarms as an SMS
message while the user can call or send an SMS message to the unit to get alarm status or to acknowledge
active alarms. The SMS message option is available in the variants that have a built-in GSM modem. For areas
with poor mobile coverage a landline telephone modem is also available.
Furthermore as an accessory, an extension box comes with a further 10 inputs. Up to nine extension boxes can
be connected to one alarm unit. Place the extension box immediately next to the alarm unit. Another extension
option is to use an AC Touch as a slave-unit. This can be performed on a LAN-network, and is particularly
useful where the alarm system covers a geographically large area. Up to nine slave-units can be used in the
same system.

The AC Touch has the following characteristics:

Supervision • Technical

• Of digital ON/OFF outputs. • User-friendly touch screen with easily

accessible overview menus.
• Of its own power supply and backup battery.
• Up to nine extension boxes.
• Of its connection to external alarms.
• Setup of the unit as master/slave.
Alarms
• Selecting alarm type: General alarms, • Battery, supervised by the alarm unit.
silent alarms and silent alarms at night.
• Alarm profiles.
• Local: Horn, flash.
• External: Phone call and SMS message.
User Management/Safety
• 6-digit PIN.
• Safe user identification.
• Service log.
• Central user management.
Overview and History
• One year log for all events.
• 30 day graphic log display of
measurements.

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Mobile/fixed-line

Horn Flash

Climate/production
Silo and water alarm

Figure 1: AC Touch Alarm System

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USER’S GUIDE
The AC Touch is operated with a touchscreen.

Name Settings Language

Time and date Activity log Front menu

Status for alarm

inputs

Current user Fixed line/Mobile Phase break Battery status

Overview icon and shortcut to all input terminals Alternate front views
Figure 2: AC Touch Front menu
Press the icon to access the function in question.

Navigation icons: Operation icons:

Activity log
Go back to the previous view
- the number of active alarms is shown in the icon

Select language Confirm changes

Front Menu Undo

Scroll bar
Setting and setup menus
- click the arrows to see more menu items

Overview/shortcut for extra input terminals

Alternate outline menus

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1 Handling Alarms

The AC Touch shows alarms as a pop-up.

There are two types of alarms:

Hard alarms: Red alarm pop-up on AC Touch. At the
same time local alarms such as horns and
flashes are triggered, and alarms are also
sent by phone calls and SMS message.
Silent alarm (soft): Yellow warning pop-up on AC Touch and
recording in the activity log.
See the technical manual regarding input setup.
In the event of a power failure, local alarms with horns and
flashes will change from constant to pulsing.

The activity log icon is red and shows the number of active
alarms for as long as an alarm situation has not ceased.
In the front menu the icon is also red/yellow for inputs in case
of alarm.

Acknowledging alarms

Press on the AC Touch to stop alarming and calls.

The alarm can also be acknowledged by:
• Sending an SMS message to the alarm unit. See section
1.1.
• Calling the alarm unit. See section 1.1.
• Signing via the management programme BigFarmNet
Manager.
The AC Touch cannot be operated before alarms have been
acknowledged.
Login
The AC Touch can be set up so that the user must log in - with
code or fingerprint (only with retrofit fingerprint scanner) - to
be able to acknowledge alarms. See section 6.

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Temporary Remote Acknowledgement - Snooze

The AC Touch can be set up for temporary alarm
acknowledgement via phone, SMS message or BigFarmNet
Manager. If the alarm situation continues, the AC Touch
activates the alarm again after 15 minutes (setting).
See the Technical Manual.

1.1 Stop Alarm with Phone Call

In case of alarm the AC Touch makes a call (only with mobile or fixed-line modem).
• Stop the alarm by answering the call and pressing 1 on the phone to acknowledge the alarm.
Press 2 for the next alarm. Press 9 to repeat the alarm.
• AC Touch acknowledges the alarm.

1.2 Stop Alarm with SMS Message

In case of alarm the AC Touch sends an SMS message (only with mobile modem).
• Stop the alarm by responding to the SMS alarm and send the text ACK.
• The AC Touch acknowledges the alarm and sends an SMS confirmation stating that the alarm has been
acknowledged.

2 Front Menu
In the front menu it is both possible to read the current values and settings as well as connect and disconnect the
input supervision.
The colour of the menu icons shows the current function
status.

Green: all okay

Red: alarm
Yellow: function supervision disconnected
Orange: livestock house set to service break/warning
Empty icon: nothing installed on the input.
Press the icon to access underlying menus.

Extra input terminals

When AC Touch has extra alarm inputs in one or more

extension modules, it will display the status of all input
terminals in the outline menu.
Press the icons for further details.

everything ok
alarm
no extra I/O module installed

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Inputs

Supervision: connection and disconnection of supervision.

Info: reading settings and current values.
Name of input
Status
Actual value
I Type of input
Sensor type
Settings/ Settings profile/ Cable monitoring/
Auto acknowledge
Alarm activation/ Silent/ Outputs/ Delay/ Silent night/ Disable
input after alarm/ Resend alarm/ Camera profile
Calibration/ Actual measurement/ Calibration offset

History: trend curve for a month.

Activity log: input incidents.
Output: Output status.

The menus for Phase break contain corresponding menu

items.
Fixed line/GSM (mobile)

Call sequence: The AC Touch alarms to the first phone number

in the list with a call and/or SMS message. If the alarm is not
acknowledged, the next number in the call sequence list is
alarmed.
GSM (mobile): Info regarding whether mobile modem is
enabled.
Fixed line: Info regarding whether fixed line modem is enabled.
Delay before call:
Setting of the delay from start of alarm until
the AC Touch makes the call.
Call attempt time before response:Setting of how long time the
AC Touch waits for the user to pick up the phone. If the user
does not answer the call, the AC Touch will call the next
number in the call sequence list.
Delay between SMS messages (mobile): Setting of the time
until the AC Touch sends a new SMS message.

Battery

Shows the current battery voltage.

It is important to make sure that the battery is in good
condition.
During testing the voltage should not fall below 11.5 V. If that
is the case the battery needs to be replaced.
See section 5.3 regarding testing and the section regarding
maintenance.

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2.1 Activity Log

Press to open the activity log.
The log contains information regarding all incidents that have
occurred.
AC Touch registers the following for each incident:
- Where and when the incident occurred.
- Who acknowledged (at user management).
- The previous and current values.

Acknowledged alarms are marked with a check mark .

Press an incident to see additional information.

Press to see the next or previous.

Press to filter.
It is possible to filter the activity log so that only incidents for
certain inputs or alarm are shown.

Master/slave
In systems with master/slave setup, the activity log will show
the active alarms for all units. Once the alarm is
acknowledged, the incident will only be included in the
activity log for the unit where it occurred.

See the Technical Manual for copying log to USB stick.

2.2 Selecting Display Language

Press and press the desired language.

Once user management is active, the display language will adapt according to the user who is logged in. See
section 6 on user login and the Technical Manual for activation of user management.

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3 Remote Control (only with purchased modem)

The alarm unit comes in variants with a GSM telephone modem and/or a fixed-line (PSTN) telephone modem.
This allows for remote control through phone calls or SMS messages.
Only the nine phone numbers included in the AC Touch call list have access to calling and sending SMS
messages to the alarm unit.

3.1 Entering Phone Numbers

Enter up to nine phone numbers that the AC Touch can contact in case of alarm. The AC Touch uses the list as
a sequence for contacts. If the first number on the list does not respond or acknowledge, the AC Touch contacts
the next number on the list.

Press
Enter the phone numbers.
Choose the number of times the same number should be
dialled before an SMS message is sent to the next number, or
this number is dialled.
Select whether the contact is a number to call, send SMS
messages, or both.
Select the language the AC Touch should provide the alarm
message in.
Enter name of the contact.
Carry out a test to confirm that the AC Touch can call and
send SMS messages to the number entered. This way the users
also get the number to the AC Touch so that they can send
SMS messages to the alarm unit.

See also the AC Touch Technical Manual for more about

telephone setup and to gain an overview of the calling process
during an alarm.

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3.2 SMS Commands

Send an SMS message with a standard command to the AC Touch. The AC Touch primarily responds with
status information, but it is also possible to acknowledge alarms and change the order of the call sequence list.
Operation Standard command, send AC Touch responds (examples)
SMS message
See a list over commands HELP ALARM
ACK
CALL
STATUS
SETUP
OUTPUT
ACTIVATE
DEACTIVATE
See current alarm status ALARM Alarms from all inputs.

ALARM 3 ALARM (input number)

Alarm from input
Acknowledge alarm ACKNOWLEGDE Acknowledge all alarms.

ACKNOWLEGDE 176 ACK (ID)

If user management is active
See call list
Enter which number the
AC Touch should contact
first
See current system status
Acknowledge alarm with ID.
ACKNOWLEGDE 487298
ACK (PIN)
Acknowledge all alarms.
ACKNOWLEGDE 176 487298
ACK (ID) (PIN)
Acknowledge alarm with ID.
CALL 1 20304050
2 30405060
3 40506070
4 50607080
–
CALL (1-10) 1 30405060
2 20304050
3 40506070
4 50607080
–
STATUS Retrieve system status, e.g.
Outside temperature active,
-8 C, Status: Alarm.
Phase break on, Status: Alarm.
Battery, 13.374 V, Status: OK.
STATUS 1 ALL Retrieve the status of all input terminals in the front
master/slave system
STATUS 1 Retrieve the status of a specific input terminal
STATUS 1 2 Retrieve the status of a specific input terminal in the
front master/slave system
STATUS OUTPUT 1 ALL Retrieve the status of all outputs in the front
master/slave system
STATUS OUTPUT 1 Retrieve the status of a specific output
STATUS OUTPUT 1 2 Retrieve the status of a specific output in the front
master/slave system

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Operation Standard command, send AC Touch responds (examples)

SMS message

See current input status HELP STATUS 1 Input status, e.g.

See system or input settings
Broiler 1 active,
24.2 C, Status: OK
HELP SETUP System settings, e.g.
(Outside temperature)
Installed: Yes
Alarms: Horn, Flash, Relay, SMS
Sensor: DOL 15/114
Alarm delay: 0:30 MM:SS
Disable input after alarm: No
SETUP 4 Resend alarm: Never

SETUP (input number)

Input settings
Activate/deactivate output OUTPUT Output status

OUTPUT ON 1 OUTPUT (status) (unit)

User administration must be active for the following:
Activate surveillance ACTIVATE Start surveillance
Deactivate surveillance DEACTIVATE Stop surveillance

For systems with slave units, the user can also receive and send the above SMS commands to the individual
slave unit. The slave unit's number is added after the command – e.g. HELP STATUS 2.

4 Voice Messages from the Alarm Unit

The alarm unit can call and tell the alarm reason in a clear voice, and the user can call it and ask for status as
well as acknowledging alarms.
In case of alarm. Call the AC Touch and
1. Press 1 to acknowledge the alarm. Press 2 to hear the next alarm. Press 9 to repeat the alarm.

To operate the unit Call the AC Touch and

1. Press 1 to hear the latest alarm.
2. Press 2 to change the call sequence.
3. Press 3 to hear the input value.
4. Press 9 to repeat the menu.

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5 Details Menu
The AC Touch menus consist of two main levels. These can be identified by the icon colours. Blue for
functions for daily use . Grey for setup and technical settings .
Press .

Survey

Log

Function test

System Status

Supervision

Service break

5.1 Survey
Survey
ON/OFF inputs Input (name) See the Technical
Status Manual
Status
Value
Cable monitoring
Auto acknowledge
Settings profile
Alarm activation Input See the Technical
Silent Manual
Outputs
Delay
Disable after alarm
Send again
Silent night

Press

The menus under Survey shows status for the items that are
connected to the alarm unit, as well as the items that the unit
activates in case of alarm.
These settings can be adjusted in the menu Configuration/ Input
setup. See the Technical Manual for a description of the same.

Press

Values in white fields can be edited.

Press the field to access the value change dialog.

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Press

Press

Shortcut to technical settings (service user).

See also the Technical Manual.

5.2 Log
Press

Log
Activity Log

Save Activity log to USB

See section 2.1 for a description of the activity log and the Technical Manual for how to mount a USB stick
into the AC Touch.

It is possible to save a copy of the activity log on a USB stick.

Press to save and name the log file. Note that the AC Touch
will overwrite previously saved log files if they are saved using
the same name.
The AC Touch saves the file on a USB stick as a txt file. This
can be opened with a text editor.

5.3 Function Test

Press

Function test
Next small test
Next large test
Time for test
Next automatic alarm
Time of day for alarm
Manual test Activate horn
Activate flash
Activate phone call
Activate SMS

Big Dutchman recommends weekly testing. Sign for performed tests in the table in the back of the
manual.

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5.3.1 Manual Test - with Reminder
The AC Touch can send a reminder when it is time to carry out a manual system test. There are two types of
reminders - one for small tests and one for large tests. The number of days between tests can be set (see the
technical manual), but Big Dutchman recommends that the alarm system is tested each week.
Big Dutchman has the following recommendations for test contents:
Small test What?
Check at least: that the AC Touch can call and
send SMS messages for alarms
that the horn is working
that the flash is working
that the alarms are active for the
inputs that should be monitored
Sign for performed tests in the table in the back of the manual.
Large test What?
Carry out a complete that the AC Touch can call and
test and check the send SMS messages for alarms
following:
that phone calls are done for the
entered numbers
that the horn is working
that the flash is working
that the sensors are working
that phase break supervision is
working
Sign for performed tests in the table in the back of the manual.
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17
How?
Select Activate phone call/Activate SMS in the
menu Details/ Function test/ Manual test
Select Activate horn in the menu Details/
Function test/ Manual test
Select Activate flash in the menu Details/
Function test/ Manual test
Check supervision in the front menu
Check the menu Details/ Survey/ Alarm
activation to see which alarm signal an input
activates
How?
See above
Select Call sequence in the menu
Configuration/Phone
See above
See above
See below
Switch off the mains supply
18 User Manual

1) Select the input you wish to test.

2) Check the menu Details/Survey/Alarm activation to see
which alarm signal an input activates.
3) Trigger the alarm:
• If it is an input with temperature sensor – heat it up
by using warm water.
• If it is an ON/OFF input – activate the function.
4) Check that the output is activated as expected.
5) Stop the alarm.
6) Sign for performed tests in the table in the back of the
manual.

5.3.2 Automatic Test

The AC Touch can also carry out an automatic test of alarm

outputs, e.g. so that the flash and horn is activated during a
period at a set time (see technical manual).
The date for the next automatic test can be seen in the menu.

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5.4 System Status

Under System status the AC Touch shows information regarding the current system status for hardware,
software and network settings.
Press
System Status
Phase break

Voltage mains/battery Battery

Internal 5V

Internal 12 V
Internal 24 V
Internal temperature

Statistics Min. 24 V
Internal temperature

Fingerprint

CPU module Software version

MAC address

I/O modules Main module Type

Software version
Serial number

LAN status MAC address

IP address
Netmask
Gateway
IP configuration mode

5.5 Supervision of the alarm unit's input terminals

Press

Supervision
Input 1-xx Disabled
Enabled

If more inputs are to be deactivated at one time, this is done

via the menu Details/Supervision.

Press

Check the box for an input in order to stop the monitoring of

it.

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5.5.1 Stop Input Supervision

In connection with batch change in the individual house, it is possible to interrupt the supervision in order to
avoid unnecessary alarms.

The front menu provides direct access to disabling the

supervision for each input.

Press

Select Disable to disconnect the supervision.

REMEMBER to reconnect the supervision again

See also the technical manual regarding inputs.

5.6 Service Break

Press

Service break
None
20 min.
40 min.
60 min.

Press
When a temporary disconnection of supervision is needed the
alarm system can be set to service break for up to 60 min
(factory setting 20 min).
As long as the break lasts the icons in the front menu will
remain yellow, and a warning pop-up will flash on the
display.
Alarms are disconnected for all inputs.
In the menu Service break a timer counts down and shows
how long time is remaining of the break. When the break is
over the supervision starts again automatically.
See section 5.5.1 or 5.5 for permanent stop of supervision for an individual input, e.g. when changing batches.

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6 User Login
The AC Touch makes it possible to restrict access to using the system with user management.
When users are created and log in, the AC Touch records all actions in the activity log, making it possible to
see what personnel has used the system.
User management allows for two types of users: Normal and Service.
User Type Icon Access
colour
Normal Daily user Blue Read access
Daily usage
Acknowledging alarms
Changing call sequence
Login for disconnecting supervision
Service Technical Grey The above
knowledgeable.
Technical settings and setup

Grey fields and functions with grey icons are access protected.

A service user can press to access these values.

The AC Touch only requires login when the user tries to

access a menu item that is access protected.

Login is done using a fingerprint scanner or an automatically

generated PIN.

After use it is possible to log out under Settings .

The AC Touch will automatically log out the user after a set
period with no usage (3-15 minutes).

See technical manual for user creation.

User management is common for alarm units in one master/slave system, however it is performed centrally at
the master unit.

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MAINTENANCE INSTRUCTIONS
It is important to maintain and test the alarm system in accordance with the rules of the insurance
company.
Big Dutchman recommends weekly testing. Sign for performed tests in the table in the back of the
manual.
AC Touch is maintenance-free; however, the battery deteriorates in the course of time and must therefore be
replaced at least every three years. Check the date label on or at the battery.

Replace the two ventilation plugs at the

same time as the battery.

When using the extension box

Figure 3: Ventilation plugs

As for all electronic equipment, it is best for AC Touch to be connected to a power supply at all times as this
will keep it dry and free from condensation.

7 Cleaning
The product is cleaned with a cloth wetted with water and thoroughly wrung out,
without using:
• high-pressure cleaner
• solvents
• corrosive/caustic agents
Figure 4: Cleaning

8 Removal for Recycling/Disposal

Big Dutchman products are suitable for recycling are marked with a pictogram showing a refuse
bin that is crossed over. See picture.

It will be possible for customers to deliver Big Dutchman products to local collection sites/recycling stations in
accordance with local instructions. The recycling station will then arrange for further transport to a certified
plant for reuse, recycling and recovery.

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UTILITY TABLE FOR FINISHED TESTS

Signing for finished tests

See section 5.3

Date Initials The following has been tested: Remarks OK

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EU - DECLARATION OF CONFORMITY

Manufacturer: SKOV A/S

Address: Hedelund 4, DK-7870 Roslev, Denmark
Telephone: +45 72 17 55 55

This declaration of conformity is issued under the sole responsibility of the manufacturer.

Product: Alarm unit

Type, model: AC Touch and Extension box

EU directives: 2014/35/EU (Low Voltage Directive (LVD))

2014/30/EU (Electromagnetic Compatibility (EMC))
2011/65/EU (RoHS Directive)
2001/95/EU (General Product Safety Directive (GPSD))

Standards: EN 60950-1:2006
EN 60950-1:2006/AC:2011
EN 60950-1:2006/A11:2009
EN 60950-1:2006/A12:2011
EN 60950-1:2006/A1:2010
EN 60950-1:2006/A2:2013

EN 61000-6-2:2005 + AC:2005
EN 61000-6-4:2007 + A1:2011

EN 50581:2012

EN 50272-1:2010
EN 50272-2:2001
We declare as manufacturer
that the products meet the requirements of the listed directives and standards.

Location: Hedelund 4, DK-7870 Roslev

Date: 2017.09.30

Jesper Mogensen
CTO

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Big Dutchman International GmbH • Calveslage • Auf der Lage 2 • 49377 Vechta; Germany
Tel. +49(0)4447/801-0 • Fax +49(0)4447/801-237 • big@bigdutchman.com