JOB TITLE CEO – CREDIT BUREAU

JOB PURPOSE To develop and implement the business & sales strategy and achieve relevant targets by the effective coordination of the local and international
supporting functions.

KEY RESULT AREAS MEASURES OF PERFORMANCE KNOWLEDGE/SKILLS/

EXPERIENCE
1. Strategic Direction
 Performance against strategy  Good understanding and knowledge of
 Provide strategic plan with reference to key clients and market  Client list CB products and competitor products
sectors in India  Company performance  Excellent presentation, communication
 Plan to optimise the market penetration of products and solutions  Employee feedback negotiation and sales skills
 Contribute to definition of the corporate strategy and associated  Achievement of strategic plan  15-20years or more experience of retail
plan  Achievement of annual budgets finance industry
 Implementation of agreed actions  Very good awareness of the marketplace
 Lead the development & implementation of the JV strategy by and the business issues
supporting the JV Board, gaining commitment where necessary  Significant sales aptitude
from key stakeholders and JV Board.
 Identify the key business initiatives to continue to grow the JV
business
 Ensure that external market conditions, competitors and
opportunities are actively monitored
 Build close working relationships with the JV partner to maximise
business opportunities whilst protecting/improving local market
position

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JOB TITLE CEO – CREDIT BUREAU
JOB PURPOSE To develop and implement the business & sales strategy and achieve relevant targets by the effective coordination of the local and international
supporting functions.

KEY RESULT AREAS MEASURES OF PERFORMANCE KNOWLEDGE/SKILLS/

EXPERIENCE
2. Operational Control
 Profit  General business acumen
 Contain costs and maximise the profits for the business  Bad debt  Degree level education
 Produce and communicate budgets and targets  Profitable and successful deliveries  Ability to build positive working
 Monitor billing and maintain a proactive approach to credit control relationships with clients and peers.
 Periodical update with the OC to help delivery’s planning
 Support the CB in difficult stages of the project
 Oversee key contract negotiations
 Ensure that the JV fulfils all statutory, legal and tax obligations.
 Assess any potential risk arising from changes in legislation
which may affect the business.

3. Business Development
 Number of products and services  General business acumen
 Monitor the market and look for opportunities to introduce sold  Degree level education
products and services in the most efficient way  Penetration of market  Commercial Awareness
 Contribute to the design of country specific products  Existing relationships in the financial
 Drive high standards of customer service and satisfaction services sector
throughout all areas of the business.  Able to present and Chair at major
industry forums
 Client focused and driven

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JOB TITLE CEO – CREDIT BUREAU
JOB PURPOSE To develop and implement the business & sales strategy and achieve relevant targets by the effective coordination of the local and international
supporting functions.

KEY RESULT AREAS MEASURES OF PERFORMANCE KNOWLEDGE/SKILLS/

EXPERIENCE
4. Sales and Marketing
 Market penetration
 Devise and update an appropriate sales structure  Brand awareness
 Manage campaigns to strengthen CB’s position in the  Client feedback
marketplace; create good speaking, PR and advertising  Sales volume
opportunities. All should be in alignment with the regional  Profit levels
marketing team and global branding  Market share
 Direct the achievement of sales of existing and new products,
following the entire sales cycle, including the price and contract
negotiation phases

5. Client / Partnership Management

 Client feedback
 Secure existing revenues and cross sell to key clients across  Sales Volume
market sectors
 Demonstrate awareness of their markets, needs and
expectations
 Develop account relationships
 Create opportunities and manage existing relationships with third
parties

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JOB TITLE CEO – CREDIT BUREAU
JOB PURPOSE To develop and implement the business & sales strategy and achieve relevant targets by the effective coordination of the local and international
supporting functions.

KEY RESULT AREAS MEASURES OF PERFORMANCE KNOWLEDGE/SKILLS/

EXPERIENCE
6. People Management
 Morale  Work in a highly matrix environment
 Co-ordinate and manage the sales team to ensure optimum  Employee feedback  Work in a team structure with several
performance  Retention senior colleagues
 Plan for training, recruitment and performance management  Staff achieving their objectives
within corporate and divisional guidelines  Local CB achieving its objectives
 Help subordinates to achieve their goals  Team pro-actively contributing to a
 Motivate and develop all employees positive atmosphere leading to
 Promote cross-cultural team atmosphere that helps all improved efficiency.
employees see the `big picture’.  Succession planning
 Communicate a culture that generates enthusiasm and
commitment for actions that result in company-wide benefits.
 Support CB in recruitment, management and motivation of the
local staff
 Maintaining Resource Plan managing holiday requests

7. Legal and Statutory Compliance

 Full compliance on audits
 Ensure full compliances with all local legal obligations, policies,  Tracking and storage of necessary
etc. legal and HR documents
 Assure appropriate registration of all employees, filing and
completion of their records
 Exercise your powers of attorney as specified
 Responsibility for creating and managing the work environment
including all facilities for employees

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