cert if icat ions endorsed in t he

stai rway to excellence program

CQT – Quality Technician CQE – Quality Engineer

A Technician “prepares inspection plans and instructions, ASQ defines a Quality Engineer as “develops and operates
selects sampling plan applications, analyzes and solves quality control systems. Applies and analyzes testing and
problems, prepares procedures, trains inspectors and inspection procedures. Uses metrology and statistical

performs audits.” Technicians are specialized roles and
thus certification may not be a desirable use of resources
for all candidates. CQT prerequisites are four years of
higher education and/or work experience in the Quality
Technician BOK. If your education is not in the BOK, you
STAI RWAY TO
methods to diagnose and correct improper quality control
practices.” Quality engineers must have eight years’
experience in the BOK; with a two year waiver for an
Associate’s degree; four years for a Bachelor’s; and five
years for a Master’s (no major specified).

EXCELLENCE
TO EX
may receive a two year waiver for an Associate Degree, or AY C
three years for a Bachelor’s degree (major does not matter). CQE BOK requirements: W

E
R

LL
S TAI
CQT BOK requirements: I. Management and Leadership

ENCE
a. Quality philosophies and foundations
I. Quality Concepts and Tools b. The Quality Management System (QMS) A program to foster the enrichment of our CERT
IFIED
c. ASQ Code of Ethics for professional conduct QUA
a. Customers and suppliers
b. Quality principles for products and processes d. Leadership principles and techniques Continuous Improvement Culture LITY

c. Quality standards, requirements, and specifications e. Facilitation principles and techniques ES

f. Communication skills
T 2 014
d. Cost of quality (COQ)
e. Six sigma g. Customer relations
f. Lean h. Supplier management
g. Continuous improvement techniques i. Barriers to quality improvement
II. Quality Tools II. The Quality System
III. Team Functions a. Elements of the quality system
a. Meeting management b. Documentation of the quality system
b. Team building methods c. Quality standards and other guidelines
c. Team stages d. Quality audits
d. Global communication e. Cost of Quality (COQ)
IV. Statistical Techniques f. Quality training
a. General concepts III. Product and Process Design
b. Calculations a. Classification of quality characteristics
c. Control charts b. Design inputs and review
V. Metrology and Calibration c. Technical drawings and specifications
a. Types of measurement and test equipment (M&TE) d. Design verification
b. Control and maintenance of M&TE e. Reliability and maintainability indices
c. Calibration of MT&E f. Bathtub curve
VI. Inspection and Test g. Reliability/Safety/Hazard Assessment Tools
a. Blueprint reading and interpretation IV. Product and Process Control
b. Inspections concepts a. Tools
c. Inspection techniques and processes b. Material control
d. Sampling c. Acceptance sampling
e. Nonconforming material d. Measurement and test
VII. Quality Audits e. Metrology
a. Audit types and terminology f. Measurement System Analysis (MSA)
b. Audit components V. Continuous Improvement
c. Audit tools and techniques a. Quality control tools
d. Audit communication tools b. Quality management and planning tools
VIII. Corrective and Preventive Action (CAPA) c. Continuous improvement techniques
a. Corrective Action d. Corrective action
b. Preventive Action e. Preventive action
VI. Quantitative methods and tools
a. Collecting and summarizing data
E XCE
TO L
b. Quantitative concepts
Y

c. Probability distributions
d. Statistical decision making
S T A I RWA

LE

e. Relationships between variables

f. Statistical Prices Control (SPC)
NCE

g. Process and performance capability

h. Design and analysis of experiments

IFIED To participate, please see Human Resources

CERT ITY
L
QUA
 About ASQ What is Certification? Cert if icat ions endorsed in t he
ASQ’s mission is to increase
the use and impact of
Certification by a professional society such as ASQ yields credentials that an
employee can carry as part of his or her continuing body of work, whether at
stai rway to excellence program
quality in response to the G.L. Huyett or another employer. From ASQ: “It is a professional certification ASQ offers more than 15 certifications.
diverse needs of the world. and not a degree or coursework, or a simple certificate. It is an authentic formal Certification is prestigious in that only 180,000 certifications have been awarded worldwide.
recognition by a respected, recognized, and established professional organization The Stairway to Excellence Program endorses only certifications deemed to have general corporate utility to G.L Huyett.
As G.L. Huyett is
that an individual has demonstrated proficiency within, and comprehension
committed to continuous
of, a specified body of knowledge…while there is nothing wrong with providing
improvement, our
evidence of course completion, this should not be confused with the rigor and
objectives align with ASQ CQIA – Quality Improvement Associate* CQPA – Quality Process Analyst*
achievement of professional certification.”
in many ways. In partnering
with ASQ , G.L. Huyett Certification is achieved by meeting prerequisites for secondary education, Associates “understand quality tools and their uses and ASQ defines a CQPA as “analyzes and solves quality problems
can effectively outsource and/or possessing experience that is directly relevant to the certification participate in quality improvement projects.” CQIA is an entry- and participates in quality improvement projects.” Prerequisites
training to support the development of ecosystems endorsement, and from passing an examination that is delivered by ASQ level certification. Prerequisites consist of two years of work consist of two years of work experience, an Associate’s
that enrich our customers, employees, and culture. proctors. ASQ provides training and support materials to prepare candidates experience, or an Associate’s Degree; or two years of higher Degree, or two years of higher education. CQPA would still
for certification. education. be considered entry-level to the discipline. The primary
ASQ offers more than 15 prestigious certifications difference between CQPA and CQIA is that the Analyst
– only 180,000 certifications have been awarded What is BOK? CQIA BOK requirements: certification encompasses statistical tools and the other
worldwide. The Stairway to Excellence Program so-called “applied sciences” to assessing process design and
endorses only certifications deemed to have general Body of Knowledge (BOK) is an educational concept ASQ uses when
designing its training. ASQ members conduct a job analysis survey to identify I. Quality Concepts organizational outcomes for quality.
corporate utility to G.L Huyett. a. Terms, concepts, and principles
skills and knowledge actually used in the field. A committee of certified
i. Quality CQPA BOK requirements:
The ASQ also provides a community of peers who professionals identify job responsibilities (what people are doing) and the ii. Quality Plan
provide insight into other organizations and quality knowledge basis required (what people need to know to do their jobs). iii. Employee involvement and empowerment
systems, to solicit questions and technical advice, Test questions are formulated and then tested for reliability, fairness, and I. Quality Concepts and Tools
iv. Systems and processes
a. Quality Concepts
and to share in best practices. With chapters in predictability. After testing, the BOK is approved and testing and training v. Variation
b. Quality Audits
Wichita and Kansas City, ASQ members can attend standards are modified accordingly. Study materials, handbooks, primers, b. Benefits of quality
c. Quality Tools
monthly symposiums and plant tours, and participate and websites provided will be based on the BOK for each certification. c. Quality philosophies
d. Team Dynamics
in online forums. II. Team Basics
e. Professional Conduct and Ethics
a. Team organization
II. Problem Solving and Improvement
i. Team purpose
a. Continuous Improvement Models
ii. Types of teams
b. Process Improvement Techniques
INCENTIVE AND PAYROLL DEDUCTION SCHEDULE iii. Value of teams
c. Project and Quality Management Tools
b. Roles and responsibilities
G.L. Huyett seeks to stimulate a “Stairway to Excellence” by offering an incentive and d. Taguchi Loss Function
III. Team formation and group dynamics
III. Data Analysis
educational subsidy to stimulate internal candidates to achieve ASQ certification. a. Initiating teams
a. Terms and Definitions
Qualified and approved candidates must sign up for the program, including signing b. Selecting team members
b. Data Types and Data Collection Methods
Su
Certificma mary of
an authorization for a payroll deduction. Candidates who sign on receive the c. Team stages
c. Sampling
following benefits: d. Team conflict
• Official A ti o n B e n e e. Team decision-making
d. Measurement System Analysis
• Access to G.L. Huyett’s site on ASQ. Access provides the candidate these benefits:
• Access to the Quality Information Center (QIC) which offers special services, searches, and information. • One day o S Q certific
ation.
f it s IV. Continuous Improvement Techniques


e. SPC
f. Advanced Statistical Analysis
a. Continuous improvement
• Electronic subscription to Quality Progress magazine. • One- time f PTO. b. Process improvement
IV.

Customer Supplier Relations
a. Internal and External Customers and Suppliers
• Members-only gifts including webinars and product bundles. • Reserved cash bonus. i. Six sigma
b. Customer Satisfaction Methods
p ii. Lean
• Electronic subscription to ASQ Weekly, a members-only newsletter.
• Name on arking space. iii. Benchmarking
c. Product and Process Approval Systems
• Member-only discounts on training and books. the G.L. H d. Supplier Management
• A one-year access to web-based training for the certification desired. • Skills uyett “W iv. Incremental and breakthrough improvement
e. Material Identification, Status, and Traceability
to driveto understand qua all of Excellence”. c. Quality improvement tools
V. Corrective and Preventive Action
• A handbook that supports the study of the certification desired. continuou li
s improvety and how V. Customer-Supplier Relations
a. Corrective Action
• A Primer book or CD that supports self-study and provides exam preparation. ment. a. Internal and external customers and suppliers
b. Preventive Action
Continued
• A single-seat examination fee paid for by G.L. Huyett. b. Customer satisfaction
c. Supplier management
Certification 1-year Web-Based Reference Primer Payroll Total Bonus
Training Class Manual Deduction Employee Cost Incentive * Employees are more than welcome to achieve both certifications, but G.L. Huyett will only contribute towards training costs and offer an incentive for either the CQIA or the CQPA, not both.
Quality Improvement CQIA Quality 101- Web-Base The Quality Improvement Handbook, CQIA Primer $12.00 $312.00 $1,000.00
Associate* Core Set Second Edition
Quality Process Analyst* CQPA CQA Prep- Web-Base The CQE Handbook, Second Edition CQPA Primer $12.00 $312.00 $1,200.00 ot her ASQ certif icat ions available
Quality Technician CQT CQT Prep- Web-Base The CQT Handbook, Second Edition CQT Primer $15.00 $390.00 $1,500.00 ASQ offers other certifications that are not endorsed within Certifications include:
Quality Engineer CQE CQE Prep- Web-Base The CQE Handbook, Third Edition CQE Primer $20.00 $520.00 $2,000.00 the Stairway to Excellence Program, but would offer value to • Manager of Quality/Organizational Excellence (CMQ /QE)
the organization and certification candidates depending on • Quality Auditor (CQA)
IMPORTANT! Incentives are only available to employees of G.L. Huyett. Employees who leave the organization will lose benefits and the money their role. G.L. Huyett is prepared to share in the cost of these • Six Sigma Green Belt (CSSGB)
paid into the program. Employees may not cancel or withdraw a payroll deduction once executed. Company support of certification ends at one year, certifications on a case-by-case basis within the context of a • Six Sigma Black Belt (CSSBB)
or upon one test sitting. Additional test sittings must be paid by the employee, but if completed within a year of enrollment, the incentives still apply. candidate-driven personal development plan. • Master Black Belt (CMBB)