I.
LEADERSHIP
A. Definition
1. Leadership
2. Management
B. Distinguishing characteristics
1. Leaders vs. Managers
C. Leadership Theories
1. Great-Man Theory
2. Trait Theory
3. Behavioral Theory
4. Situational Theory
5. Contingency Theory
6. Path-goal Theory
7. Transformational Theory
8. Transactional Theory
D. Leadership Styles
1. Autocratic
2. Democratic
3. Laissez-faire
4. Factors affecting
Leadership style
E. Management Process
1. Planning
2. Organizing
3. Staffing
4. Directing
5. Controlling
F.Levels of Managers
1. Top Managers
2. Middle Managers
3. First-Line Managers
G. Management Roles
1. Interpersonal Roles
2. Informational Roles
3. Decisional Roles
H. Management Skills
1. Conceptual Skills
2. Human Skills
3. Technical Skills
I. Management Performance
1. Effectiveness
2. Efficiency
J. Qualities of a Manager
K. Management Theories
1. Scientific Management
a. Frederick Taylor
b. Frank and Lillian Gilbreth
c. Henry Gantt
2. Classical School
a. Henry Fayol
b. Max Weber
c. Lyndall Urwick
3. Human Relations
a. Chester Barnard
b. Mary Parker Follett
4. Behavioral School
a. Abraham Maslow
b. Frederick Herzbergs
c. Douglas McGregor
d. Rensis Likert
e. Robert Blake and Jane
Mouton
f. Fred Fiedler
II. PLANNING
A. Introduction to Planning
B. Importance of Planning
C. Scope of Planning
1. Top Management
2. Middle Management
3. Lower Management
D. Types of Planning 1. Programmed vs. non-
1. Strategic Planning programmed
2. Tactical Planning M. Decision Making Process
3. Operational Planning N. Group Decision Making
E. Principles of Planning O. Creative Decision Making
F. Characteristic of a Good Plan 1. Brainstorming
G. Planning Process 2. Reverse brainstorming
1. Establishing Mission and 3. Brainwriting
Objectives 4. Collective Notebook
2. Collect Data Technique
a. Analyze External 5. The Delphi Technique
Environment 6. List
b. Analyze Internal 7. Drawing
Environment 8. Synetics
c. Use Existing Data 9. Visualization
d. Methods of 10. Forecasting
Collecting Data 11. Modeling
 Questionnaire 12. Meditation
 Interview P. Decision Making Tools

 Observation 1. Probability Theory

3. Develop Plan of Action 2. Simulation, Models and

4. Evaluate the Plan Games

a. Implement 3. Gannt Chart

b. Monitor and 4. Decision Trees

modify 5. Program evaluation and

H. Advantages of Planning review technique

I. Barriers to Planning 6. Critical path method

J. Elements of Planning 7. Queuing theory

1. Forecasting 8. Linear programming

2. Setting Vission, Mission, Q. Time Management

Philosophy, Goals, R. Budget

Objectives S. Types of Budget

3. Develop programs and 1. Operating or revenue-

Set Time Frame and-expense budget

4. Prepare Budget 2. Capital expenditure

K. Introduction to Decision Making budget

L. Types of Decisions 3. Cash budgets

 4. Labor or personal
budget
5. Flexible budget
T. Standard Cost
U. Zero-base budget
V. Periodic budget review
W. Supplementary budget
X. Moving budget
Y. The Budget Process