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A. Definition 1. Conceptual Skills
1. Leadership 2. Human Skills
2. Management 3. Technical Skills
B. Distinguishing characteristics I. Management Performance
1. Leaders vs. Managers 1. Effectiveness
C. Leadership Theories 2. Efficiency
1. Great-Man Theory J. Qualities of a Manager
2. Trait Theory K. Management Theories
3. Behavioral Theory 1. Scientific Management
4. Situational Theory a. Frederick Taylor
5. Contingency Theory b. Frank and Lillian Gilbreth
6. Path-goal Theory c. Henry Gantt
7. Transformational Theory 2. Classical School
8. Transactional Theory a. Henry Fayol
D. Leadership Styles b. Max Weber
1. Autocratic c. Lyndall Urwick
2. Democratic 3. Human Relations
3. Laissez-faire a. Chester Barnard
4. Factors affecting b. Mary Parker Follett
Leadership style 4. Behavioral School
E. Management Process a. Abraham Maslow
1. Planning b. Frederick Herzbergs
2. Organizing c. Douglas McGregor
3. Staffing d. Rensis Likert
4. Directing e. Robert Blake and Jane
5. Controlling Mouton
F.Levels of Managers f. Fred Fiedler
1. Top Managers
2. Middle Managers II. PLANNING
3. First-Line Managers A. Introduction to Planning
G. Management Roles B. Importance of Planning
1. Interpersonal Roles C. Scope of Planning
2. Informational Roles 1. Top Management
3. Decisional Roles 2. Middle Management
H. Management Skills 3. Lower Management
D. Types of Planning 1. Programmed vs. non-
1. Strategic Planning programmed
2. Tactical Planning M. Decision Making Process
3. Operational Planning N. Group Decision Making
E. Principles of Planning O. Creative Decision Making
F. Characteristic of a Good Plan 1. Brainstorming
G. Planning Process 2. Reverse brainstorming
1. Establishing Mission and 3. Brainwriting
Objectives 4. Collective Notebook
2. Collect Data Technique
a. Analyze External 5. The Delphi Technique
Environment 6. List
b. Analyze Internal 7. Drawing
Environment 8. Synetics
c. Use Existing Data 9. Visualization
d. Methods of 10. Forecasting
Collecting Data 11. Modeling
 Questionnaire 12. Meditation
 Interview P. Decision Making Tools

 Observation 1. Probability Theory

3. Develop Plan of Action 2. Simulation, Models and

4. Evaluate the Plan Games

a. Implement 3. Gannt Chart

b. Monitor and 4. Decision Trees

modify 5. Program evaluation and

H. Advantages of Planning review technique

I. Barriers to Planning 6. Critical path method

J. Elements of Planning 7. Queuing theory

1. Forecasting 8. Linear programming

2. Setting Vission, Mission, Q. Time Management

Philosophy, Goals, R. Budget

Objectives S. Types of Budget

3. Develop programs and 1. Operating or revenue-

Set Time Frame and-expense budget

4. Prepare Budget 2. Capital expenditure

K. Introduction to Decision Making budget

L. Types of Decisions 3. Cash budgets

4. Labor or personal
5. Flexible budget
T. Standard Cost
U. Zero-base budget
V. Periodic budget review
W. Supplementary budget
X. Moving budget
Y. The Budget Process