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Who better than ABB knows about ABB products? absolutely necessary, ABB SACE’s Technical Assistance
Apart from the time which has passed since an installation works on apparatus which has been installed for some time,
was put into service, there are various objective managing to restore it to conditions similar to the original
parameters which make it possible to establish its degree ones. In many cases, it can even equip these pieces of
of obsolescence. An intervention for upgrading normally, apparatus with new technologies (such as electronic releases,
becomes necessary when the materials in the installation dialogue units and supervision systems), which improve
have undergone considerable ageing, when finding spare management and increase or modify the functions of the
parts becomes increasingly difficult, when the safety installation. On the other hand, when complete replacement
guaranteed for people and things no longer fully complies is inevitable - or is due to the customer wanting to intervene
with the regulations in force, or when obsolete technologies on the functions - ABB SACE’s Technical Assistance can
are used in some of the components in the installation. carry this out in exceptionally short times and in such a way
Thanks to the competency present in the company, ABB as to limit plant down times to a minimum. This is thanks
SACE’s Technical Assistance can offer you a tailored to special replacement kits, designed entirely by ABB SACE,
solution for your needs. Limiting complete replacement which allow apparatus of new concept to be inserted in the
of the existing apparatus only to those cases where it is old compartments.
S
Maximum long-term guarantees: a stock of components which covers almost
pare part the entire range of apparatus products from the 70s to the present time. Further-
more, the capacity of designing and building local rapid intervention warehouses
for the customers.
R epairs Functional recovery of each electrical and mechanical part of the circuit-breaker
with completely free estimates. Moreover, following a total overhaul of the circuit-
breaker, the warranty is reinstated for 24 months from re-delivery.
M
Apart from maintenance of faulty unit, which includes any type of emergency
aintenance intervention, there is a complete preventive maintenance offer, ensuring those
operation who manage the plant considerable advantages in terms of reliability, safety and
reduction of costs.
R
Replacement of old pieces of apparatus with others of more up-to-date concept
etrofitting thanks to the special conversion kits which allow rapid installation without struc-
tural modifications to the original compartment. Furthermore, complete “turnkey”
solutions are available.
C onsultancy
& Global
assistance
Technicians competent regarding both the products and relevant Standards, are
available to verify the situation of the installations and apparatus and to propose
tailored maintenance plans, divided up into several levels of completeness.
F
Methods for forecasting and preventing faults based on the use of advanced
ault apparatus, which guarantees extremely reliable results. Among these is the ther-
Prevention and mographic check aimed at showing up any overheating of the conductive and
thermography insulating parts of the installation.
T
Training programmes which give the personnel in charge of managing/maintain-
raining ing the installation the know-how needed to achieve operating independence.
Apart from technologies, a Technical Assistance truly “at the service” of custom-
ers: a team of capable and skilled people, always ready to listen to, understand
and solve problems.
Availability of spare parts spare parts and technical Spare parts of phased-
out production apparatus
for the air or moulded- consumer materials. To are available in stock
case type of apparatus is ensure maximum levels of and appear in a special
catalogue. For further
an essential condition for assistance and to facilitate information, please
correct maintenance of every selection and ordering of consult the “Spare Parts
Catalogue”.
installation. This becomes the spare parts, ABB SACE
even more important when uses a capillary network
the installation was built of agencies distributed
some years ago and has throughout the territory,
pieces of apparatus in it able to deal with any request
which are now of phased- you may have rapidly, with The ABB SACE catalogue
out production. competent personnel who also helps to simplify
spare part selection and
ABB SACE is the only one to ordering: in fact, its
supply original and guaranteed card-type structure, with
spare parts detailed monographs on the
apparatus, means the code
Here again, ABB SACE can you can contact directly for of the desired product can
offer you maximum long- any needs regarding our be found immediately.
term guarantees. In fact, products.
the company’s Technical
Assistance manages an
efficient Spare Parts Service
with components in stock
which cover practically all
the apparatus produced
from the 70s up to today.
All the spare parts are
original ABB SACE pieces
and are, moreover, covered
by a warranty. On the basis
of the apparatus installed,
ABB SACE’s Technical
Assistance also collaborates
with customers who
want to create local rapid For emergency
intervention warehouses interventions, there is a
rapid delivery service for
tailored to the requirements spare parts active within
of the individual plant, with 24/48 hours.
When normal maintenance fax indicating the type of Instructions for the return of products:
is no longer sufficient,
a complete overhaul of
the electrical apparatus year
2 apparatus and the problem
encountered, ABB SACE’s
Technical Assistance is able
Send a fax indicating
type of circuit-breaker and
warranty problem encountered
must be carried out in to issue a technical report
to FAX n° +39 035.395.511
order to solve problems on the circuit-breaker and
“E-WARRANTY”
specifically connected with SERVICE make out a free estimate for
a particularly long or heavy E-warranty is the new on- repairing it.
use of the apparatus. line free extension service, The repairs are carried out
from one to two years from
Overhauling, which must delivery by ABB SACE, of at ABB SACE’s workshops, Wait for the return
the warranty covering correct authorisation number (NCR)
be carried out after very operation of Emax air and which are perfectly equipped
and for delivery address.
variable periods of time, Tmax and Isomax moulded- for the purpose and use
case circuit-breakers. To take
according to the type of advantage of this, simply highly skilled technicians.
enter the serial number of
apparatus and the use it the product purchased and Following a total overhaul
has been put to, consists of your data in the dedicated of a piece of apparatus, the
Business On Line section.
checking and reinstating the The service is valid for all warranty is reinstated for 24 Issue of technical report
installers/switchgear experts,
function of each electrical for the OEMS and for the months from re-delivery.
and mechanical part. end customers. Activation
is automatic and also
Among other things, it also allows access to the use of
the Business on line tools
covers checking correct reserved for registered users: Estimate for repairs
operation of the protections, documentation, technical
software, specifications, tests
to make sure and guarantee of the test room. Our sales
network is at your disposal
that the circuit-breakers to make out an economic
continue to trip in the evaluation regarding
extension of the warranty for
foreseen ways and times. periods of longer than two Order No order
years.
Simply by sending them a
The only way to combat can cause even more serious to the need for service of apparatus and updating maintenance guarantees
natural ageing of the damage. continuity required by the it after each intervention. considerable advantages for
installation, but still To avoid these problems, installation, by the type It is also very important for those who manage or use
respect management suitable controls, checks and amount of apparatus the personnel in charge to the installation:
requirements, is correct and measurements must present in the installation be specifically competent in • lower direct costs for
maintenance - which allows be carried out on the and by the foreseen service carrying out the operations intervention because there
prevention of faults in the installation, such as: conditions; in the best possible way. A are no financial burdens
electrical apparatus and • checking and periodical • re-integration of any spare specialised technician must, linked to the urgent
components installed. To cleaning of the apparatus parts used during the in fact: feature;
prevent malfunctions and and electrical components; maintenance and/or repair • be well acquainted • lower indirect installation
undesirable out-of-service • identification of the operations; with the maintenance stoppage costs because
incidents, the following are spare parts needed for • creation of a card for manuals prepared by the normal interruptions of
therefore fundamental: maintenance of the maintenance and repair manufacturers of the activity are exploited in
1) a constant check on the apparatus according work relative to each piece apparatus; the best way (night-time,
state of efficiency of the • strictly follow what is weekends and closures).
apparatus; indicated in them;
2) correct planning of • be able to check the Routine maintenance
maintenance interventions. state of efficiency of the The aim of routine
As any professional in the apparatus; maintenance is to minimise
sector knows, the most • know how to carry or delay functional
common causes of faults are: out the operations deterioration of the
• loss or deterioration of required to recover the apparatus, preserving
insulation; mechanical and electrical safety: carried out regularly,
• excessive wear of the characteristics of the it allows the original
contacts; apparatus in service. installation conditions to
• loosening of the joint It must, however, be be reinstated and to bring
tightness; underlined that there is a net to light any critical areas in
• oxidation, corrosion of the distinction, even in terms of time.
conductive parts; costs and benefits, between Routine maintenance can
• seizure of mechanical parts; necessary maintenance be carried out directly by
• breakage due to or that following a fault, the ABB SACE Technical
deteriorated parts. which includes all types of Assistance technicians.
When there are accidental emergency interventions, The most common
overvoltages or overcurrents, and programmed maintenance operations
unexpected mechanical maintenance, which, on the cover:
stresses, or adverse ambient other hand, places priority - visual checking of the state
conditions, such as on the combined activities of the apparatus;
pollution, dust, excessive of diagnosis and prevention. - checking mechanical and
humidity or heat, the faults Only correctly programmed electrical functionality;
available within his own SACE personnel working Organized by ABB SACE Technical Assistance
structure. alongside your technicians Zaventem, December 5-9 2005
L.V. Breakers
Via Baioni, 35
24123 Bergamo - Italy
Tel.: +39 035.395.111 - Telefax: +39 035.395.306-433
http://www.abb.com