CURRICULUM VITAE

AMIT KUMAR BHAGAT

(BRANCH OPERATIONS MANAGER)
ADDRESS: CONTACT: 8130129400
B-14/3, SF-02, II FLOOR,
8743977595
DLF ANKUR VIHAR GHAZIABAD 201102.
E-MAIL: amit.bhagat@tmf.co.in

amitkumar.bhagat1986@gmail.com

CAREER OBJECTIVE
SEEKING A POSITION TO UTILISE MY SKILLS AND ABILITIES AND TO LEARN MORE IN AN
ORGANIZATION THAT OFFER PROFESSIONAL GROWTH.

TECHNICAL QUALIFICATIONS

EXAMINATION YEAR BOARD/UNIVERSITY AGGREGATE

B.TECH 2006-10 GURU GOBIND SINGH INDRAPRASTHA

UNIVERSITY,DELHI

67.83%

ACADEMIC QUALIFICATION

EXAMINATION YEAR BOARD/UNIVERSITY AGGREGATE

10+2 2006 C.B.S.E , DELHI 79.2%

10TH 2003 C.B.S.E, DELHI 83.16%

TECHNICAL PROFICIENCY

MANAGEMENT: BRANCH OPERATIONS AND MANAGEMENT, ORGANISATIONAL BEHAVIOUR,

MANAGERIAL SKILLS.

EXPERIENCE

PREVIOUS EMPLOYMENT:

- JOINED AS MANAGEMENT TRAINEE IN SHRIRAM TRANSPORT FINANCE CO. LTD., IN MAHARASHTRA,

IN SEP 2010.
- WORKED AS PRODUCT MANAGER FOR DIFFERENT VERTICALS (TYRE FINANCE, CONSTRUCTION
EQUIPMENT, HGVCVMH), FOR 1.5 YEARS IN AURANGABAD, NASHIK, PUNE. RESPONSIBLE FOR
PRODUCT MARKETING & SALES, , WORKING CAPITAL LOANS- MARKETING & SALES, DEALER AND
CUSTOMER RELATIONSHIP MANAGEMENT ALONGWITH COLLECTIONS, NPA MANAGEMENT, BAD DEBTS
RECOVERY, LEGAL ASPECTS THROUGH A TEAM OF 2-3 PERSONS.
- WORKED AS BRANCH TEAM LEADER (CREDIT & OPERATIONS) WITH A TEAM OF 5-6 PERSONS IN
SHRIRAM TRANSPORT FINANCE CO LTD, IN NEW DELHI FOR 2.5 YEARS.

CURRENT EMPLOYMENT:

- JOINED AS BRANCH OPEARATIONS MANAGER IN TATA MOTORS FINANCE LTD. IN AMBALA BRANCH
IN MARCH 2015 TO NOVEMBER 2016.
- CURRENTLY WORKING AS (BRANCH OPERATIONS MANAGER), IN TATA MOTORS FINANCE LIMITED,
IN GHAZIABAD BRANCH SINCE NOVEMBER 2016.
- CURRENT CTC: 5.4 LAKHS.
 RESPONSIBILITIES:

- OVERALL BRANCH OPERATIONS MANAGEMENT.

- BRANCH COMPLIANCE.
- FRAUD VIGILANCE.
- AUDIT REGULATIONS.
- DEALER/ CUSTOMER RELATIONSHIP MANAGEMENT.
- INTER DEPARTMENTAL CO ORDINATION WITH SALES AND COLLECTIONS TEAM.
- TAT REDUCTION
- CUSTOMER SERVICE

CREDIT & OPERATIONS DUTIES:

1. SUPERVISION OF UNDER-WRITING OF LOANS BY ADHERENCE TO CREDIT POLICY & MAINTAINING TAT
STANDARDS.
2. ENSURING ACCURATE PROPOSAL FLOW WITH DATA COMPLIANCE.
3. ENSURING PROPER CREDIT ADMINISTRATION (I.E. PRICE LIST (GRID) DE-DUPES.
4. VEHICLE-OPERATING-ECONOMICS-AUTHENTIC DOCUMENT /ORIGINAL DOCUMENT VERIFICATIONS.
5. LOAN DISBUSRSALS AND PAYMENT AUTHORISATIONS.
6. SUPERVISION OF BRANCH CASH MANAGEMENT.

CUSTOMER SERVICE-GENERAL DUTIES:

1. OFFERING SOLUTIONS TO WALK-IN CUSTOMERS AND TYING UP WITH PRODUCT EXECUTIVES RESULTING
IN A SUCCESSFUL CONTRACT.
2. IDENTIFYING NEEDS OF FIRST DEFAULT (GENUINE) CUSTOMERS AND MARKETING WC LOANS.
3. EFFECTIVE ONE-STOP SERVICE PROVISIONING THEREBY GETTING CONTRACTS.
4. RELATIONSHIP BUILDING WITH STATUTORY OFFICIALS, REDUCE COMMUNICATION GAP BY “CLOSING
IN” RESPECT OF CREDIT ADMIN AND OPERATIONS STAFF.
5. SUPERVISION OF CASH COLLECTION, CASH MAINTENANCE AND HAND OVER TO CMS PERSONNELS.

SETTLEMENTS:

1. SUPERVISION OF PROCESSING, MAINTENANCE & CONTROL ON NOC AND OTHER RTO FORMS RELEASED.

2. SUPERVISION OF MARKING OF POSSESSION, SEIZURE, RELEASE OF VEHICLES AND SALE UP-DATION

THEN & THERE AND MATCH WITH PHYSICAL STOCK.

ADVANCES AND EXPENSES:

1. CONTROL BRANCH EXPENSES VS BUDGET.
2. LOCAL EXPENSES AND ADVANCES GIVEN TO BE TRACKED AND FOLLOWED UP TILL CLOSED & STORE
ORIGINAL BILLS.
3. SETTLEMENT OF ADVANCES GIVEN IN STIPULATED TIME GIVEN.

HR DUTIES
1. IMPARTIAL AND PROPER MAINTENANCE OF ATTENDANCE.
2. ENSURING COMPLIANCE OF MANPOWER MATRIX AND PLANNING FOR THE FUTURE.
3. ENSURING JOB ROTATION OF EMPLOYEES UNDER COMMERCIAL TEAM ON A PERIODICAL BASIS.

ASSETS AND MAINTENANCE OF BRANCH:

1. VERIFY PHYSICAL ASSETS IN THE OFFICE WITH BOOK ASSETS AND CERTIFY PERIODICALLY AS
CUSTODIAN OF BRANCH ASSETS.
2. FOR ANY NEW ASSETS PROCUREMENT AND SALE OF SCRAP ASSETS FOLLOW POLICY AND PRESCRIBED
ACCOUNTING PROCEDURE.
3. ENSURE THAT ASSETS ARE MAINTAINED AND SERVICED AS PER CONTRACT AGREEMENTS
4. MONITOR THE OFFICE AND ALL OTHER RECORD ROOM KEYS AND MOVEMENT OF THE SAME BY
RECORDING IN KEY REGISTER.

ACHIEVEMENTS
-FIRST DIVISION IN STATE LEVEL MATHEMATICS OLYMPIAD IN 2002 & IN 2003 CONSECUTIVELY.

-FIRST DIVISION IN SCIENCE OPEN MERIT TEST 2003 ORGANISED BY DELHI STATE SCIENCE TEACHERS
FORUM.

-REPRESENTED SCHOOL IN INTER ZONAL SCIENCE QUIZ IN 2003.

STRENGTHS

WILLINGNESS TO LEARN, POSITIVE ATTITUDE, HARD WORKING, LEADERSHIP QUALITY.

 PERSONAL PROFILE

FATHER’S NAME : MR. VEER BHAGAT

DATE OF BIRTH : OCTOBER 30, 1986
SEX : MALE
NATIONALITY : INDIAN
MARITAL STATUS : MARRIED
LANGUAGES KNOWN : ENGLISH, HINDI

DECLARATION

I HEREBY AFFIRM THAT THE ABOVE MENTIONED FACTS ARE TRUE TO THE BEST OF MY KNOWLEDGE AND
BELIEF.

PLACE: DELHI (AMIT

KR. BHAGAT)