LESSON PLAN IN TLE 7 (Contact Center Services)

Time Allotment: 60 Minutes Modesty: December 7, 2017; 7:40-8:40 A.M.

Simplicity: December 8, 2017; 1:00-2:00 P.M.

I. Objective
LO 1. Identify different kinds of technical drawings
1. 1 Identify basic symbols used in technical drawing
1.2 Select technical drawing in accordance with the job requirement

II. Content
A. Topic: PREPARE AND INTERPRET TECHINICAL DRAWING (Basic
Symbols; Basic Elements)
B. Content Standard: The learners demonstrate an understanding of
concepts and principles in preparing and interpreting technical drawings
and work plans in Contact Center Services.
C. Performance Standard: The learners shall be able to independently
prepare and interpret technical drawings and work plans accurately
D. Learning Competency: Code: TLE_ICTCS7/8ID-0e-1
E. Integration: SBM-WinS

III. Learning Resources

A. References
1. Teacher’s Guide pages:
2. Learner’s Material pages:
3. Textbook pages:
4. Additional Materials from Learning Resources (LR) portal
 Internet:

B. Other Learning Resources

Materials:

IV. Procedure
A. Activity
Pre-activity
a. Drill
Identify the currency symbols shown.
b. Review
No review given due to new lesson
c. Motivation
Let the students identify the following shapes shown.
Ask:
 Why do we need to know those shapes?
 What do you think will happen if we don’t have those shapes?
 How will you relate this with our topic today?
 Activity Proper:
Group the class into five. Each group will choose one shape that will
be used for their answer later. They will pick one strip of paper for
them to write in the shape they choose. Post your output after 10
minutes.

B. Analysis
1. How important do these shapes in technical drawing?
2. Why do we need to wash our hands before and after doing a task in
drawing?

C. Abstraction
Based on the responses, teacher further discuss and explain the
topic/competency for this session.
Ask: What are the basic symbols used in technical drawing and how to
use them?

D. Application
Let the students identify the appropriate symbols for the a certain step or
process.

V. Assessment
In ¼ sheet of paper, identify and select the basic symbols used in technical
drawing for each item.

VI. Assignment
Bring the following:
 Short bond paper  Color
 Pencil  Ruler

VII. Remarks
Modesty:
Simplicity:

VIII. Reflections
 LESSON PLAN IN TLE 7 (Contact Center Services)

March 1, 2019 3:00-4:00 Simplicity

I. Objective
LO 2. Interpret technical drawing
2.1 Identify the basic symbols used in flow charting
2.2 Interpret the symbols used in flow charting
2.3 Create a flow chart that depicts a simple scenario

II. Content
A. Topic: PREPARE AND INTERPRET TECHINICAL DRAWING (Flowchart
Interpretation)
B. Content Standard: The learners demonstrate an understanding of
concepts and principles in preparing and interpreting technical drawings
and work plans in Contact Center Services.
C. Performance Standard: The learners shall be able to independently
prepare and interpret technical drawings and work plans accurately
D. Learning Competency: Code: TLE_ICTCS7/8ID-0f-2
E. Integration: CPP, GAD

III. Learning Resources

A. References
5. Teacher’s Guide pages:
6. Learner’s Material pages:
7. Textbook pages:
8. Additional Materials from Learning Resources (LR) portal
 Internet:

B. Other Learning Resources

Materials:

IV. Procedure
Pre-activity
a. Drill
Identify the name of the currency of the different countries.
b. Review
What are the basic symbols used in technical drawing and how to use
them?
c. Motivation
Let the students name different kinds of charts and.
Ask:
 Are these charts and diagram important? Why?
 What do you think will happen if we don’t have those charts and
diagram?
  Is gender important in interpreting plans and drawings?
 What is the right and legal age to work?
 How will you relate this with our topic today?

A. Activity
Group the class into four. Each group will write the steps on the
different task assigned to them. After 10 minutes, they need to
present their work in front by a presenter.

A. Analysis
1. Is there any way to present the steps easier? How?
2. How will you check the accuracy of the process?
3. How will you improve the way your answers presented?

B. Abstraction
Based on the responses, teacher further discuss and explain the
topic/competency for this session.
Ask: What are the basic symbols used in flow charting? How will you
interpret the symbols used in flow charting? How to create a flow
chart that depicts a simple scenario?

C. Application
Let the students create a flowchart from the activity earlier in a short
bond paper.

V. Assessment
In ¼ sheet of paper, identify the flowchart symbols used on the sample
flowchart posted.

VI. Assignment
Create a flowchart on how to wash dishes in a short bond paper.

VII. Remarks
Modesty:
Simplicity:

VIII. Reflections