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Chapter 3
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E-commerce Application System Requirements Study
After initial discussions with the HR head and preliminary investigation, the
requirement study of the project was done. A pre-ROI was prepared which revealed
the exact amount of efforts required in people-person months, the cost that would be
incurred, the risks and the mitigating factors.
Different parameters were taken into consideration while considering the cost
factor incurred in the project:
Consultancy cost: This cost is based on the staffing of the project and its location.
Hardware cost: This cost is based on the cost incurred on the hardware utilized per
person month like computer, tapes etc.
Software cost: This cost includes the cost incurred on the licensing of tools and
software used in the project e.g. Oracle, Microsoft Office etc.
Status quo
Problem definition
Technical development
Solution integration
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E-commerce Application System Requirements Study
There are mainly two types of users in E-Commerce Application. The first
type of user is Administrator and the second one is the Customer/Client. Both users
have their own characteristics. We will discuss here the characteristics of the Users of
our system so that we are able to judge what actually our user wants.
The Administrator is a user, which will manage all the things of our E-
Commerce Application. The administrator will select that which products will be
there to sell on the website. He will manage all kind of resources for the entire system.
The administrator has all the right to do anything in the system. In our application the
administrator can cancel the order of particular customer, can add new products to the
website, and can provide some interesting offers to customers so that they buy more
products online, can select which category to be displayed to user. In short, the
Administrator has all the rights. The administrator will manage our E-Commerce
Application.
The Customer/Client is a user, who will visit our website and watch all the
products available. The client can be a registered user or he can be a guest. If the
client is the registered user he can buy items from the website, he can place orders, he
can give feedback to the administrator, he can manage his personal information,
manage his personal account and so many other things. The registered users are the
one who have a right to buy the product online. The registered user can track of the
items he added to his shopping cart and so much more.
The unregistered user who is a guest has only limited rights. The guest can
watch all the items; he can search for particular item, he can navigate from one page
to another page. The guests do not have a right to place the order or buy the item from
the website. The guest is not authorized to track the shopping cart information or
order history. The guest has limited access and authorization.
So, as you can come to know there are mainly three types of users, which are
the Administrator, the Registered Users and the Guests. All these users have their own
different characteristics. Some users are authenticated to everything and some users
are not authenticated. The administrator has the entire authentication and
authorization while the registered user has some authentication and authorization. The
guest has least authentication and authorization. So you can see that these three users
are the main part of our system. If we do not study their characteristics we cannot
reach up to the solution of our E-Commerce Application.
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3.3 CONSTRAINTS
While designing the system for E-Commerce application we kept in mind the
various design patterns and standards followed by the industry. We also adhered to the
coding convention and standards. It is recommended that only the admin must be
given all the administrative rights, so that only he can view the entire information of
the system.
All the access rights to access the application is provided to all the users
depending on their user type determined by the administrator.
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As it is an online web-store, more than one user can access the application
from any part of the world at a time.
Also the company has the Biometrics security system that enables the user to
enter only if he has already been registered into the database with his fingerprints
record.
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