BSBWOR501 With Answer

ASSESSMENT SUMMARY / COVER SHEET
This form is to be completed by the assessor and used as a final record of student competency.
All student submissions including any associated checklists are to be attached to this cover sheet before
placing on the students file.
Student results are not to be entered onto the Student Management Database unless all relevant
paperwork is completed and attached to this form.
Student Name:
Student ID No: Completion Date:
Unit Code: BSBWOR501
Unit Title: Manage personal work priorities and professional development
Result Reassessment
Please attach the following documentation to this form S = Satisfactory
NS = Not Satisfactory
S = Satisfactory
NS = Not Satisfactory
NA = Not Assessed NA = Not Assessed
 Manage personal work

Assessment Task 1 S | NS | NA S | NS | NA
priorities
 Develop and maintain

Assessment Task 2 S | NS | NA S | NS | NA
professional competence
Final Assessment Result for this unit C / NYC
Assessor Comments and Feedback to student:

__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
Student Declaration: I declare that this assessment is my own Assessor Declaration: I declare that I have conducted a fair,
work based on personal study and research and not plagiarised or valid, reliable and flexible assessment with this student. I have
copied from another student’s work or source. provided appropriate feedback and advised the student of their result.
I am also aware of my appeal rights.
Name: ____________________________ Name: ____________________________

Signature: ____________________________ Signature: ____________________________
Date: ____/_____/_____ Date: ____/_____/_____
Administrative use only
Entered onto Student Management Database  ________________

Date Initials
Choice Business College Page 1 of 22

RTO 41297 | CRICOS 03444C
August 2018 version: 3.0
Assessment Task 1 BSBWOR501 Manage personal work priorities and professional development
Manage personal work priorities

Submission details
The assessment task is due on the date specified by your assessor. Any variations to this
arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for
details.
Performance objective
The candidate will demonstrate the ability to establish personal work goals. The
candidate will also demonstrate the ability to set and meet work priorities.
Assessment description
Using a position/Job description, you will set work goals and prioritise work goals. You will
then develop two work plans to achieve two work goals. You are required to keep a
journal containing your reflections on and explanation of the process of managing work
priorities.
Procedure
1. Review your job description and your organisation’s business plans, business goals,
policies and procedures. In your journal, provide a list of the organisation’s policies,
procedures and plans that will inform team and personal goal setting.
2. Based on your job description (and following your organisation’s business plans,
goals, and applicable policies and procedures), establish four to five goals
(including both personal and team goals).
In your journal, describe how and why you established goals. Explain the value of
personal and team goal-setting in an organisation.
3. Develop KPIs to measure performance related to work goals.
In your journal, describe:
a. How the KPIs will be used to measure goal-related performance.
b. How you will maintain performance under varying conditions and
contingencies. Give specific examples.
c. How, given your own personal strengths and weaknesses, you will capitalise
on or minimise the effect of these personal traits in your work plans.
4. Consider a range of activities to advance work goals. Prioritise possible activities.
Choose two work goals to develop work plans for.
Choice Business College

RTO 41297 | CRICOS 03444C Page 2 of 22
Dec 2017 version: 2.0
In your journal, describe the process you undertook to prioritise activities. Describe
competing demands and how you plan to manage these to achieve goals.
5. Referring to the template provided in Appendix 1 as an example, use Microsoft
Word to develop two work plans to achieve the two goals you have prioritized.
In your journal, describe the process of developing your plans to manage work
priorities. Describe how you have used the plans to manage time efficiently.
6. In your journal, describe:
a. How you will ensure you serve as a positive role model through work planning
and organisation. Give examples. Describe how your work plans serve as
examples to follow in your workplace.
b. How you will maintain appropriate work–life balance, manage stress and
maintain health.
7. Submit your position description, work plans and journal to your assessor as per the
specifications below. Ensure you keep a copy of all work submitted for your records.
Specifications
You must provide:
● a position description
● two work plans produced using Microsoft Word
● a journal.
Your assessor will be looking for evidence of:

● use of literacy skills to interpret written job descriptions, business plans, policies
and procedures, etc.
● use of organisational skills to set and achieve priorities
● application of principles and techniques of performance measurement:
○ identification of personal behaviour to assist in managing work priorities and

work–life balance
○ goal setting
○ time management
● application of organisational policy, plans or procedures to setting or planning the
achievement of work goals
● application of knowledge of work practices to improve personal performance.
Adjustment for distance-based learners:

● no variation of the task is required
● a follow-up interview may be required (at the discretion of the assessor)
● documentation can be submitted electronically or posted in the mai

Your answers for task 1:
BSBWOR501 Manage personal work priorities and professional development
Appendix 1 – Work plan
Work activity Description Goals KPI Timeframe Person responsible
Plan and The effort needs to To expand the business Increase the Within two month Marketing manager
execute the make to use effective in new market. total sales and
marketing promotional technique satisfaction of
strategy to build branding and customers.
effectively good position in the
new market
Avoid wastage The effort needs to be Lower operation cost Decrease the Within next one Production
of resources made to make optimum and improve cost of month manager, Credit
utilization of resources productivity and production Control Manager,
in company efficiency HR and marketing
manager

Answers for task 1:

Position Description:
My present role is of the marketing manager of the Fuji Camera Snd Bhd which is one of the leading camera companies across the
globe.
Generally speaking, the camera and lens industry has been declining ever since 2010. Comparing the results from 2010 and 2018, we
can see that the entire camera market saw a massive 84% drop. There are, I believe, numerous reasons for such a huge decline. One
is definitely the improvement of smartphone cameras, which especially affects the production of compact cameras.

Journal:
I presently assist the company in stimulating its demand and building good relationship with the customer. The plan of the business is to
lead the marketing by satisfying the need of the customer in effective way. The mere concentration of the company is to deliver the
quality service to retain the customer for the longer duration. The goal set in the above plan will assist all the staff of the company and
provide them direction in attaining organization goals and objective. The management needs to determine the ways through which
company can prevent the wastage of resources which helps in reducing cost of production. The setting of the goals has provided me the
direction and standard through which the performance is to be measured. The team goal setting has facilitated the management to
make effective utilization of the current resources and guide the team member throughout the process. The goals are set by following
the SMART criteria which indicates they are specific, measurable, attainable, realistic and timely. The management has set the key
performance standard against which the performance is to be measured. The company can measure the performance by comparing
with the set indicator to attain the desired business goals and objective. These indicators have helped in effective management of the
existing resource and avoid contingency which may affect the performance of the business. My current strength is effective
communication skills and leadership skills which has helped me in building good relationship within the workplace. Also these skills
have helped me in building good relationship with the customer. My current weakness is that I often face difficulty in performing the work
in case of huge pressure and adverse situation. During the planning stage I have set certain priorities which are key to organization
goals and objective. I have framed proper action plan which has helped in determining the key activity over which focus is to be made.
This has also assisted in effective management of time within which the desired task is to be attained. The work plan has provided
direction to all the team members about the process which is to be followed by them. The proper planning will help in creating the
balance between various situations and avoid stress.



Facilitator Guide BSBWOR501_Marking Guide_Task 1
Marking Guide
Assessment Task 1: Manage personal work priorities
Candidate’s name Phone no.
Assessor’s name Phone no.
Assessment site
Assessment date/s Time/s
Outcomes
Satisfactory
Did the candidate submit: Yes No
A position description?
Two work plans produced (produced with word processing software)?
A journal?
All materials within the required timeframe?
Performance indicators
Satisfactory
Did the candidate: Yes No
Work plans evidence
Use technology to create and/or complete work plan templates?
Set out goals and describe in journal how personal and team work goals
reflect job description, function of the team and organisational
requirements?
Develop KPIs for each goal that reflect goals?

Facilitator Guide BSBWOR501_Marking Guide_Task 1
Satisfactory
Journal evidence
Outline policies, procedures and plans that will inform team and
personal goal setting?
Describe:
● how the KPIs will be used to measure goal-related performance
● how performance will be maintained under varying conditions and

contingencies and provide specific examples
● how, given own personal strengths and weaknesses, the
candidate will capitalise on or minimise the effect of these
personal traits in work plans?
Describe the process taken to prioritise activities to advance work

goals?
Describe how they plan to manage competing demands?
Describe the how they will serve as a positive role model through
personal work planning?
Describe the how they will maintain an appropriate work–life balance?
Comments/feedback to participant
Outcome: Successful Unsuccessful
Assessor name:
Assessor signature:

Develop and maintain professional

competence
Submission details
The assessment task is due on the date specified by your assessor. Any variations to this
arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for
details.
Performance objective
The candidate will demonstrate the skills and knowledge required to develop and
maintain professional competence.
Assessment description
You will develop a professional development plan with career objectives and an action
plan. To assist in the development of your plan, you are required to seek feedback on
your professional competency. You are required to keep a journal containing your
refection on, and explanation of, the process of planning professional development.
Procedure
1. Assess your personal knowledge and skills against competency standards such as
enterprise specific competencies or nationally endorsed units of competency.
In your journal, describe the process you undertook to assess your professional
competency.
2. Meet with two people who are familiar with your work and can assess aspects of
your professional competency, such as employees, colleagues, clients or
supervisors to seek feedback on your work performance. Take notes to submit as
evidence of your meeting.
In your journal, describe the meeting, and the questioning and active listening
techniques you used to elicit the feedback.
3. Using the template provided in Appendix 1, or one from your workplace, develop a
professional development plan. You should include:
a. development opportunities, such as training; include opportunities to
undertake within one year and within five years
b. new skills you aim to acquire to achieve or maintain a competitive edge

c. planned participation in networks or professional associations to enhance

professional development
d. timeframes in which to achieve development opportunities, new skills,
participation in networks.
In your journal, you should discuss:
a. how you analysed and applied feedback to your professional
development plan
b. the process you undertook to identify, evaluate and select the development
opportunities included in your professional development plan – discuss
learning styles and application to your planning
c. new skills you plan to acquire – explain how acquiring these skills will provide
a competitive edge
d. examples of networking you have undertaken or are currently undertaking to
enhance knowledge, skills or work relationships
e. how these plans align to relevant organisational policies and procedures and
how they align to organisational goals and your work role.
4. Submit your professional development plan, feedback notes and journal to your
assessor as per the specifications below. Ensure you keep a copy of all work
submitted for your records.
Specifications
You must provide:
● a professional development plan
● meeting notes
● a journal.
Your assessor will be looking for evidence of:

● communication skills to receive, analyse and report on feedback
● application of principles and techniques of planning professional development
● knowledge of management development opportunities
● knowledge of types of learning styles and application to professional development

planning.
Adjustment for distance-based learners:

● no variation of the task is required
● a follow-up interview may be required (at the discretion of the assessor)
● documentation can be submitted electronically or posted in the mail.

Appendix 1– Professional development plan
Name
Date of development Date to be reviewed
Discussed with mentor/colleague Discussed with manager

 Name:
 Name:
Professional development opportunities/ training

Timeframe Description of opportunity/training Skills/ competency to develop

Timeframe Description of opportunity/training Skills/ competency to develop

Networking activities
Timeframe Description of networking activities Opportunity/professional advantage

Your answers for task 2
Answers for task 2:
Timeframe Opportunity training Skills to be developed
2 months Training for the development of the skills During the period effort
required to serve the customer better and needs to be made to build
increase sales. effective communication
skills which helps in building
good relationship with the
customer.
1 month The training for learning of cost saving. Learn to spend wisely and
optimize the cost in different
area.

Meeting notes
To assess my performance the marketing manager needs to meet with the employee of the
company and the client which he is serving. During the meeting certain questions were asked
to them to identify the key skills which have improved my performance at the workplace. The
employee of the company provided the information that the more effort needs to be made to
communicate with the other team member to lead them in the effective way. After meeting with
the client it was identified that there is always delay in delivering the services on time which is
affecting the demand of the company services and creating negative image in the mind of the
customer.
Journal
It is important to identify my current skills, personal quality and ability which help in building
good image among the colleague and the customer of the company. Assessing my own
performance will help in identifying the weakness and the effort to improve them. The current
skills can be assessed by identifying your current skill by communicating with others and the
effort needs to be made to evaluate yourself under different phase. You need to identify the
training and qualification which I have developed which will help in performing various roles.
You also need to highlight the skills which are related to the job which has helped you in
performing your existing role. If you are specialized in the particular area than effort needs to
made train the other employee in the relevant field. The other skill which is required at the
workplace is problem solving, critical thinking, organization skills, development of the ideas and
ability to promote the changes. The efforts need to be made to review all the jobs which you
have performed in the relevant field throughout your life.
The professional development plan has helped in removing the shortfall which was affecting my
performance at the workplace. The plan will help in developing the key skills which will increase
my performance and helps in serving the customer in the best way. The duration of the plan will
help in developing effective communication skills which will help in building good relationship
with the other employees and serve the customer better. These plans will help in the
development of the skills of the marketing manager who plays a huge role in developing the
effective relationship with the customer.


Facilitator Guide BSBWOR501 _Marking Guide_Task 2
Marking Guide
Assessment Task 2: Develop and maintain professional
competence
Candidate’s name Phone no.
Assessor’s name Phone no.
Assessment site
Assessment date/s Time/s
Outcomes
Satisfactory
Did the candidate submit: Yes No
A professional development plan?
Meeting notes?
A journal?
All materials within the required timeframe?
Performance indicators
Satisfactory
Document feedback from employees, colleagues, clients or supervisors

in meeting notes?
Professional development plan evidence
Identify, evaluate and select development opportunities?
Select opportunities to maintain or achieve a competitive edge?

Satisfactory
Outline planned participation in networks or professional associations?

Candidate should:
● select networks or professional associations appropriate to
selected competency standards
Journal evidence
Describe the process undertaken to assess professional competency

against:
● enterprise-specific competencies; or
● nationally endorsed unit/s of competency.
Describe the questioning and active listening techniques used during

feedback meetings to elicit feedback?
Describe how feedback was analysed and applied to the professional

development plan?
Describe how they identified, evaluated and selected the development

opportunities included in their professional development plan, including
a discussion of learning styles and application to your planning?
Describe the new skills they plan to achieve and explain how acquiring
these skills will provide a competitive edge?
Provide examples of networking you have undertaken or are currently

undertaking to enhance knowledge, skills or work relationships and how
these will provide a competitive edge?
Describe how the development plan aligns to relevant organisational

policies, procedures, organisational goals and their own work role?

Comments/feedback to participant
Outcome:  Successful  Unsuccessful
Assessor name:
Assessor signature:

Unit Feedback BSBWOR501 Manage personal work priorities and professional development
Please help us to improve our services to you. We would appreciate your honest feedback on
the training provided for this unit.
Thinking about your experience while participating in the training for this unit, please read the
following statements and tick one response only.
Trainer
name
Date Site
started
Learner name
Disagree Unsure Agree Not applicable
You were provided with clear information regarding accessing    

classes.
The methods of presentation were engaging and effective.    
There is a good balance between theory and practice.    
Your trainer provided opportunities for you to ask questions and    
participate during class.
You had access to individual assistance.    
Assessment tasks required you to demonstrate what you learned.    
I received useful feedback on my assessments.    
The unit resources were useful and easy to understand.    
The facilities and online resources if needed for this unit were    
adequate.
The knowledge and skills you have learned will assist you in your    
career.
You are satisfied with the quality of this training.    
If you ticked “Disagree” for any questions above, could you please provide an explanation?
What did you find most challenging about studying this unit? Please specify.
Do you have any suggestions on how we could improve this unit
Thank you for your feedback


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ASSESSMENT SUMMARY / COVER SHEET

Student ID No: Completion Date:

Unit Code: BSBWOR501

Unit Title: Manage personal work priorities and professional development

 Manage personal work

 Develop and maintain

Final Assessment Result for this unit C / NYC

Assessor Comments and Feedback to student:

I am also aware of my appeal rights.

Name: ____________________________ Name: ____________________________

Administrative use only

Entered onto Student Management Database  ________________

Choice Business College Page 1 of 22

Manage personal work priorities

Choice Business College

● two work plans produced using Microsoft Word

Your assessor will be looking for evidence of:

● application of principles and techniques of performance measurement:

○ identification of personal behaviour to assist in managing work priorities and

Adjustment for distance-based learners:

● a follow-up interview may be required (at the discretion of the assessor)

● documentation can be submitted electronically or posted in the mai

Choice Business College

Appendix 1 – Work plan

Work activity Description Goals KPI Timeframe Person responsible

Choice Business College

Answers for task 1:

Choice Business College

Choice Business College

Choice Business College

Choice Business College

Candidate’s name Phone no.

Assessor’s name Phone no.

Assessment date/s Time/s

Did the candidate submit: Yes No

Two work plans produced (produced with word processing software)?

All materials within the required timeframe?

Did the candidate: Yes No

Work plans evidence

Use technology to create and/or complete work plan templates?

Develop KPIs for each goal that reflect goals?

Choice Business College

Did the candidate: Yes No

● how performance will be maintained under varying conditions and

Describe the process taken to prioritise activities to advance work

Describe how they plan to manage competing demands?

Describe the how they will maintain an appropriate work–life balance?

Outcome: Successful Unsuccessful

Choice Business College

Develop and maintain professional

Choice Business College

c. planned participation in networks or professional associations to enhance

Your assessor will be looking for evidence of:

● application of principles and techniques of planning professional development

● knowledge of management development opportunities

● knowledge of types of learning styles and application to professional development

Adjustment for distance-based learners:

● a follow-up interview may be required (at the discretion of the assessor)

● documentation can be submitted electronically or posted in the mail.

Choice Business College

Appendix 1– Professional development plan

Date of development Date to be reviewed

Discussed with mentor/colleague Discussed with manager

Professional development opportunities/ training

Name: Name: