Pro Audio Visual Redefined

Company Profile ESTD: 2009 www.sureworks.in

An ISO 9001:2015, ISO 20000 & ISO 27000 Certified company

01-Feb-2019
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We take privilege introducing ourselves as one of the Pioneer in Managed IT

Enterprise Service, Sales & Support across India. Our focus is to provide best in class IT
Enterprise support specific to clients requirement & environment which gives “Value for
Money” to our Customers. We believe “The way forward for us and Customer’s continual
Success is by bringing people, latest technology and business together”.

We have team of expert professionals engaged in providing Sales,

Troubleshooting, Solutions and repairing of all IT Enterprise Products across all sectors
of industry – government, healthcare, banking, telecom, insurance, retail and
manufacturing.
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Servers- We support all OEM’s Blade, Rack & Tower servers. We repair / Source all EOL
servers within agreed time.

We Storage – We support all Storage OEM’s Tape Drives, Tape Libraries, Disk
S Storages, SAN, NAS and DAS storages. We repair / Source all EOL storages within
U agreed time.
P
P
O
R Network – We support all Network OEM’s Switches, Routers, Firewalls, SAN
T Switches, Access Point and IP Phones. We repair / Source all EOL Network devices
within agreed time.

Workstation – We support all OEM’s Workstation. We repair / Source all EOL

workstations within agreed time.
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Annual Maintenance Contract - We deliver AMC for IT Enterprise

Infrastructure Products, Data Center Products. Our team is aligned with new technology and
Technical
best practices which suits our clients requirement and environment.
Capability

Our
Installation Support – We are successful & capable of taking any
Engineer
S Onboard / Skillset Installation, Decommission and shifting of IT Enterprise Infrastructure Support across
T the country.
R
E
N
G
Resolution matrix
T
H
for Tier 1.2.3 Cities
Sales– We sell IT Enterprise Products full units, Spares, with in customer time lines

Escalation Matrix
Onsite & Field Support-– We deliver Skill Support for IT Enterprise
Infrastructure Products, Data Center Products. 16 Locations we have Branches to support this.
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Sureworks having stocking facilities in all offices with almost all critical spares required for IT
Enterprise Support.
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Sureworks facilities & spares for IT Enterprise Support.

 New Branch @  Bhubaneshwar,

Mumbai, Malaysia &  New Branch  New Branch  New Branch Bhopal, Nagpur &  New Branch @
China @ Chennai @ Jaipur @ Pune Cochin UAE

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2009 2010 2011 2013 2014 2015 2016 2017 2018 2019
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Sureworks Steps  New Branch @  New Branch @  New Branch @  New Branch @
Delhi. Hyderabad Kolkatta & Chandigarh, Lucknow,
 ISO 9000 Certified Ahmedabad Guwahati, Patna
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AV system Design Consulting, Project Management and providing AMC’s of professional range of
audio visual systems. Our core competency resides in designing and implementing the
professional range of Audio Visual Solutions for Board Rooms, Network operating centres (NOC),
Command Centres, Conference Rooms, Video Conferencing Rooms, Training rooms, Meeting
Rooms, Multipurpose Halls, Auditoriums, Theatres, Amphi Theatres, Convention Centres, Education
Institutes, Distance Learning Facility, Video Conference Facility, Audio Conference Systems,
Command and Control Systems, Advanced Training rooms, Hotels and Hospitality, Media
Pro Audio Visual Redefined Distribution and Management Systems, Museums and Cultural Centres, Streaming Audio Video
Systems, Home Theatres, Smart Homes, House Automation etc..
http://www.avfx.in/
Microcomp, service oriented IT organization offering entire range of IT integrated products and
services. The organization supports small and medium businesses, End user segment customers for IT
Hardware & Software.
http://www.microcompinfotech.com/

Caelum Lore offer trainings and learning labs that are tailored to provide solutions to help increase the
productivity, performance and profitability of the IT businesses and organizations. customizing and
developing specific solutions through a collaborative process designed to identify a client’s needs,
requirements and objectives.

Our business focuses on 3 key areas: TECHNOLOGY TRAININGS / SERVICE MANAGEMENT TRAININGS / CONSULTING

http://caelumlore.com/
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