Panel Computer & HMI

ID30/ ID31/ ID32/ ID70

This Reference Guide explains how to enable

Watchdog on Winmate Panel PC & HMI

Watchdog
Reference Guide
Document Part Number:9152111I100Y

Please read this instructions carefully before using this product, and save this manual for future use.
Contents

1 ABOUT THIS GUIDE ................................................................................................................................ 2

2 INTRODUCTION ...................................................................................................................................... 2

3 WATCHDOG DRIVER INSTALLATION ....................................................................................................... 3

3.1 INSTALLATION FILES .................................................................................................................................... 3

3.2 DRIVER INSTALLATION PROCEDURE................................................................................................................ 4
3.2.1 Uninstall Old WMWDG Driver ....................................................................................................... 4
3.2.2 Install New WMWDG Driver ......................................................................................................... 5

4 HOW TO ENABLE WATCHDOG ................................................................................................................ 8

4.1 ENABLE WATCHDOG IN WINDOWS OS .......................................................................................................... 8

4.1.1 Install Watchdog AP ...................................................................................................................... 8
4.1.2 Enable Watchdog ........................................................................................................................ 11
4.2 ENABLE WATCHDOG IN BIOS..................................................................................................................... 13
4.2.1 Disable Fast Boot ........................................................................................................................ 13
4.2.2 Enable Watchdog ........................................................................................................................ 14

5 WHERE TO DOWNLOAD WATCHDOG UTILITY ...................................................................................... 16

5.1 WINMATE DOWNLOAD CENTER.................................................................................................................. 16

5.2 WINMATE FILE SHARE .............................................................................................................................. 16
1 About This Guide

This Reference Guide explains where to download and how to enable Watchdog
Utility (Driver, AP, SDK) on Winmate Panel PC & HMI. If OS has been reinstalled,
it is also required to download and install Watchdog Driver.

Revision History

Version Date Note Author

1.0 12-Jul-2016 Initial release Andy Lee

2 Introduction

A watchdog is a device used to protect a system from specific software or

hardware failures that may cause the system to stop responding. The application
is first registered with the watchdog device. Once the watchdog is running on
your system the application must periodically send information to the watchdog
device. If the device doesn't receive this signal within the set period of time it
would execute the proper keystrokes to reboot the machine or restart the
application.

The Watchdog Timer logic requires some initialization by software. At some point
the BIOS or OS may choose to enable the Watchdog Timer. In order to use it, the
BIOS or OS must initialize the Watchdog Timer logic.

There are two ways to configure Watchdog parameters on Winmate PPC & HMI:
Operating System (OS) Level and BIOS Level. User can choose the method of
initializing Watchdog.

Quick Steps to enable Watchdog Utility on your computer:

I. OS Level
 Install Watchdog driver on your computer.
a. Uninstall the old Watchdog driver (If the old driver has been
installed).
b. Install a new version of Watchdog driver.
 Install Watchdog AP on your computer.
 Open Watchdog AP and enable Watchdog.
II. BIOS: Use BIOS settings to enable Watchdog during POST.

Notice that if you enable Watchdog in Windows OS, there is no need to configure
Watchdog parameters in BIOS. The latter will follow AP settings.

2
  You can find Watchdog Utility in the Driver CD that comes with your
device. Refer to Installation Files.
 You can download Winmate Watchdog Utility & Driver from
NOTE Winmate Download Center or Winmate File Share.

Winmate Watchdog utility and driver

Motherboard AP Driver
ID30/ ID31/ ID32/ ID70 WatchDog_AP V1.0.4 Driver V1.0.0.5

3 Watchdog Driver Installation

You need to install Watchdog driver first to enable Watchdog function in Windows
OS on your computer. Notice that if the operating system on your computer has
been reinstalled, it is also required to install Watchdog driver.

3.1 Installation Files

Watchdog Utility is compatible with the following operating systems:
Win7/Win8/Win10_32bit Windows 7/8/10 x86 Edition
Win7/ Win8/ Win10_64bit Windows 7/8/10 x64 Edition

You can find Watchdog driver installation files in the Driver CD that comes in a
package with the device

1. Insert the Driver CD to your computer.

2. Go to Watch Dog Utility > WatchDog_AP V1.0.4 (Driver V1.0.0.5) > Driver

3. In the opened folder select the driver for your OS: 32bit or 64bit.
 WMWDG Driver for Win7_Win8_Win10_32bit
 WMWDG Driver for Win7_Win8_Win10_64bit

Each directory contains the following files.

File Description

Devcon.exe Driver Application

Install.bat Driver Installation File

Wmwdg.cat Digital Signature File

Wmwdg.inf Driver Information File

Wmwdg.sys WMWDG Driver

3
3.2 Driver Installation Procedure
3.2.1 Uninstall Old WMWDG Driver
Before you start installing the new signature WMWDG driver, please uninstall the
old WMWDG driver in Windows’s Device Manager.
NOTE:
Skip this step if the Watchdog driver has not been installed on your
computer.

Select “WMWDG” under System devices and right-click it. Use Uninstall
selection to remove the driver.

4
3.2.2 Install New WMWDG Driver
i. Type “cmd” in the run box.
ii. The cmd.exe will appear in Programs
iii. Right-click on the cmd.exe and click on “Run as administrator” to start
command prompt.

5
iv. Change directory to driver’s location, and type install to install the driver.
Example:
C:\ Windows\system32>d:
D: \>cd D: \Driver\Win7_64bit
D: \ Driver \ Win7_64bit> install

v. When Windows Security dialog appears, select install to continue the

installation.

When the driver is successfully installed, you can see “Drivers Updated
successfully” message in the dos prompt.

And “WMWDG” device have been also added to the Device Manger under
“System devices”.

6
7
4 How to Enable Watchdog

You can download and install Winmate Watchdog AP to enable Watchdog on

your computer or use BIOS settings. Notice that if you enable Watchdog in
Watchdog AP, there is no need to configure Watchdog parameters in BIOS. The
latter will follow AP settings.

4.1 Enable Watchdog in Windows OS

To enable Watchdog in Windows OS, first you need to download and install
Winmate Watchdog AP.

4.1.1 Install Watchdog AP

Follow the steps below to complete Watchdog Utility Installation.

Step 1 Download Watchdog AP from Winmate website. Open WatchDog_AP

V1.0.4 folder and double-click on setup.exe file to execute installation. In
Watchdog AP welcome window, click Next to continue.

8
Step 2 Select the folder where to install WatchDog utility. Here you can also
choose the visibility of Watchdog utility for users of this computer. Choose either
“Everyone” or “Just me”. Click Next to continue.

Step 3 Click Next to start installation.

9
Step 4 Watchdog utility has been successfully installed on your computer. Click
Continue to exit the installation window.

Step 5 Restart your computer.

10
4.1.2 Enable Watchdog
To enable watchdog in Watchdog AP follow the instructions below:

1. On the right bottom side of the desktop screen, click triangle button to
show hidden icons.
2. Click icon to open Watchdog utility.

3. In Watchdog utility window you can set watchdog countdown time and
periodically feed time.
Example:

Every 10 min watchdog will

monitor the system, in case any
error occurs the system will
restart automatically when the
countdown time reaches 0.

Every 9 min watchdog timer will

be reset to 10 min.

The system automaticity restarts when this

Watchdog Countdown
Time
Periodically Feed Time
countdown time reaches zero.
Default: 10 min
To set a cycle time to automatically reset watchdog
timer.

Default: 9 min

11
12
4.2 Enable Watchdog in BIOS
Use BIOS settings if you need to enable Watchdog while the system is
performing the power-on self-test (POST).

To enter BIOS connect a keyboard to the Panel PC/ HMI, power on the computer
and enter BIOS setup by quickly pressing Del key on the keyboard when the
prompt appears on the screen during the system start up.

NOTE :
It is required to install Winmate Watchdog AP if you enable
Watchdog in BIOS.

IMPORTANT:
 Watchdog default setting: Disabled.
 If you need to update BIOS version, please first disable
Watchdog in BIOS.

IMPORTANT:
It is required to disable fast boot feature in BIOS setting before
setting up the Watchdog timer.

4.2.1 Disable Fast Boot

To disable Fast Boot: Go to BIOS Menu > Boot > Fast Boot: Disable

13
4.2.2 Enable Watchdog
To enable watchdog: Go to BIOS Menu > Advanced Menu > Super IO
Configuration > Super IO Watch Dog Timer Setting: Enable

1. Use <Arrow> keys to go to Watchdog Timer Setting and press <Enter>

to open a sub-menu.

2. In Watchdog Timer Select press <Enter>, set the timer for 1~10min.

IMPORTANT:
Make sure to set enough time for system to reboot. Winmate
recommends to set up timer for at least 5 min.

14
3. In this example, the Watchdog timer has been set up for 5 minutes.

15
5 Where to Download Watchdog Utility

To find the Drivers and SDK, please refer to the Driver CD that comes in the
package or contact us. Also, you can download drivers from Winmate Download
Center or Winmate File Share.

5.1 Winmate Download Center

Go to http://www.winmate.com/ > Support > Download Center > Panel PC >
ID32/ ID70 > Development Kit

Or follow the link:

http://www.winmate.com/DownCenter/DownLoadCenterIndex.asp

5.2 Winmate File Share

Go to http://www.winmate.com/ > Support > File Share > Public
Documents >Panel PC > ID32/ID70> Development Kit

Or follow the link

ID32/ID70: https://winmate.box.com/v/SDK-For-ID32-ID70

Follow your computer’s CPU model to find all necessary drivers,

SDK and utilities.

NOTE

16
Winmate Inc.
9F, No.111-6,Shing-De Rd., San-Chung District,
Taipei 241, Taiwan, R.O.C

Tel: 886-2-8511-0288
Fax: 886-2-8511-0211
Email: sales@winmate.com.tw
Official website: http://www.winmate.com.tw