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OLED TV
SERVICE MANUAL
CHASSIS : EA71E
CAUTION
BEFORE SERVICING THE CHASSIS, READ THE SAFETY PRECAUTIONS IN THIS MANUAL.
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means),
publication, modification, copying or transmission of this Service Manual is STRICTLY PROHIBITED unless you
have obtained the prior written consent of the LG Electronics entity from which you received this Service Manual.
The material covered by this prohibition includes, without limitation, any text, graphics or logos in this Service
Manual.
Copyright © 2017 LG Electronics Inc. All rights reserved. Only training and service purposes.
CONTENTS
CONTENTS ............................................................................................... 2
SPECIFICATION ........................................................................................ 6
4. General Specification
No Item Specification Remark
1 Market North America
2 Broadcasting system ATSC / NTSC-M, 64 & 256 QAM
3 Available Channel VHF : 02~13
UHF : 14~69
DTV : 02-69
CATV : 01~135
CADTV : 01~135
4 Receiving system Digital : ATSC, 64 & 256 QAM
Analog : NTSC-M
5 Video Input NTSC-M Rear gender(1EA)
6 HDMI Input HDMI 1 PC / DTV format Side, Support 6Gbps
HDMI 2 PC / DTV format Side, Support 6Gbps, Support ARC
HDMI 3 PC / DTV format Side, Support 6Gbps
HDMI 4 PC / DTV format Side, Support 6Gbps
7 Audio Input AV Audio / DVI Audio Rear(AV Gender),
AV and DVI use same jack
8 SPDIF out(1EA) Optical Audio out Rear (1EA),
9 USB Input(3EA) EMF, DivX HD, For SVC (download) JPEG, MP3, DivX HD
Side(1EA), Rear(2EA)
(3) Click [YES]: initiate the download and install of the update.
(2) C lick [CHEK FOR UPDATES] : system check newest
version
(4) C lick [Check Now]: move to “About This TV” page for
update
(5) TV is updating
(3) Click [DOWNLOAD AND INSTALL]
(4) TV is updating
(6) Turn OFF the TV and On. Check the updated SW Version
and Tool Option
OCP
USB2 (2.0) 1.5A
OCP
USB3 (2.0) 1.5A I2S Out
Audio 2 AMP
- 10 -
HDMI3 (2.0)
HDMI4 (2.0)
R
E BLUTOOTH
A HP
Copyright ©
BLOCK DIAGRAM
R H/P WIFI
AMP
AV SUB
ASSY
COMP IR / KEY/EYE
IR
OPTIC SPDIF OUT I2C
Component / H/PSpec Out
KEY
LAN
X_TAL
32.768kHz
TUNER +3.3V_TUNER
CI Slot
[+3.3V_LNA_TU] 3 +1.2V_Demod_Core
PCM_5V_CTL CI 5V +5V_CI_ON
[+3.3V_TUNER] 11 VCC
Power detect
+3.3V_TUNER
MAIN
+5V_CI_ON +3.3V_NORMAL
[D_Demod_Core] 13 SOC
1.2KΩ C25 [CAM_VCCEN_N]
G28[TPI_VAL]
CI_TS_VAL CI_TS_VAL
[FE_DEMOD1_TS_ERROR_TU] 14 FE_DEMOD1_TS_ERROR
/PCM_CE1.2
[FE_DEMOD1_1_TS_CLK] 15 AC29 [TP_DVB_CLK] B25[CAM_CE1_N] /PCM_CE1.2
FE_DEMOD1_TS_CLK B26[CAM_CE2_N]
[FE_DEMOD1_TS_SYNC] 16 AC30 [TP_DVB_SOP]
[FE_DEMOD1_TS_VAL] 17 FE_DEMOD1_TS_SYNC AB30 [TP_DVB_VAL]
FE_DEMOD1_TS_VAL /PCM_IOWR
B29 [EB_BE_N1] /PCM_IOWR
E28 [EB_EB_N0]
/PCM_IORD
/PCM_IORD
CI_ADDR[0-14]
FE_DEMOD1_TS_DATA[0] 18
- 11 -
AB28 [TP_DVB_DATA0] [EB_ADDR_0~14] CI_ADDR[0-14]
FE_DEMOD1_TS_DATA[1] 19
AC28 [TP_DVB_DATA1] CI_TS_DATA[0-7]
FE_DEMOD1_TS_DATA[2] 20
FE_DEMOD1_TS_DATA [0-7] AD28 [TP_DVB_DATA2] [EB_DATA_0~7] CI_DAT[0-7]
FE_DEMOD1_TS_DATA[3] 21
AD29 [TP_DVB_DATA3]
FE_DEMOD1_TS_DATA[4] 22
AE29 [TP_DVB_DATA4] PCM_RESET
FE_DEMOD1_TS_DATA[5] 23 A24[CAM_RESET] PCM_RESET
AE30 [TP_DVB_DATA5]
FE_DEMOD1_TS_DATA[6] 24 /PCM_WAIT
AF29 [TP_DVB_DATA6] C24[CAM_WAIT_N] /PCM_WAIT
FE_DEMOD1_TS_DATA[7] 25
AF30 [TP_DVB_DATA7] PCM_INPACK
PCM_INPACK
Copyright ©
A25[CAM_REG_N]
/PCM_REG /PCM_REG
/PCM_IRQA /PCM_IRQA
/TU_RESET1 B24[CAM_IREQ_N]
[/TU_RESET1_TU] 10 AK14 [GPIO26] /PCM_OE
A32 [EB_OE_N] /PCM_OE
/PCM_WE
D28 [EB_WE_N] /PCM_WE
IF_P ADC_I_INP
[IF_P] 7 AN31 [DMD_ADC_INP] CI_IN_TS_CLK
FILTER P30 [TPO_CLK] CI_IN_TS_CLK
IF_N ADC_I_INN CI_IN_TS_VAL
[IF_N] 8 AN32 [DMD_ADC_INN]
P29 [TPO_VAL] CI_IN_TS_VAL
CI_IN_TS_SYNC
N29 [TPO_SOP] CI_IN_TS_SYNC
TPO_DATA[0-7] CI_IN_TS_DATA[0-7]
[TPO_DATA[ 0~7] 33 Ω CI_IN_TS_DATA[0-7]
COMP2_Pb_IN_SOC
COMP2_Pb AL21 [PB1_IN]
COMP2_Pr_IN_SOC
COMP2_Y AM22 [PR1_IN]
COMP2_Pr
Front Speaker
Audio [SCK]
AMP [LRCK] I2S
[DACLRCH]
NTP7515
[I2C_SCL_0/SDA_0]
- 12 -
AMP_RESET
[GPIO23]
Woofer Speaker
Audio
AMP
NTP7515
Copyright ©
AMP_MUTE MICOM
(WOOFER_MUTE)
SPDIF OUT
SPDIF_OUT
AM14 [IEC958OUT]
ARC OUT
(HDMI2)
CEC_REMOTE
+5V
Port_1
HDMI 1 [HDMI2_3_SDA]
DDC_I2C_1 HDMI2.0 HDCP1.4
(2.0)_V [HDMI2_3_SCL]
LGE PHY HDCP2.2
HDMI_HPD_1
[HDMI2_3_HPD]
CEC_REMOTE
+5V
HDMI 2 Port_2
[HDMI2_2_SDA]
(2.0)_V DDC_I2C_2 HDMI2.0 HDCP1.4
[HDMI2_2_SCL]
ARC LGE PHY HDCP2.2
HDMI_HPD_2
[HDMI2_2_HPD]
SPDIF_OUT_ARC
CEC_REMOTE
- 13 -
+5V Port_3
HDMI 3 [HDMI2_1_SDA]
DDC_I2C_3 HDMI2.0 HDCP1.4
(2.0)_V [HDMI2_1_SCL]
LGE PHY HDCP2.2
HDMI_HPD_3
[HDMI2_1_HPD]
SPDIF_OUT_ARC
Copyright ©
[PHY0_ARC_OUT]
CEC_REMOTE
+5V
Port_4
HDMI 4 [HDMI2_0_SDA]
(2.0)_H DDC_I2C_4 HDMI2.0 HDCP1.4
[HDMI2_0_SCL]
LGE PHY HDCP 2.2
HDMI_HPD_4
[HDMI2_0_HPD]
[GPIO34] OCP
- 14 -
Wafer 25P
+3.5V_WIFI
WIFI_EN
MICOM
WOL/WIFI_POWER_ON
Copyright ©
SOC_RX/TX
SOC_RX/TX UART wafer
MAIN SOC
+3.3V_NORMAL
6. I2C Map
18pF
3.3KΩ
+3.3V_NORMAL
I2C_SCL1: AK22[SCL1]
MICOM
I2C_SDA1: AJ22[SDA1]
- 15 -
3.3KΩ
Copyright ©
I2C_SDA4: AH21[SDA4]
IR / KEY/EYE
+3.3V_TU
3.3KΩ
I2C_SCL2: AH23[SCL2]
PMIC (EPI) 33 Ω 1.2KΩ (EU)
I2C_SDA2: AH22[SDA2]
WAFER (Vx1)
47pF
920
900
400
510
710
571
570
120
521
LV2
540
500
LV1
810
700
121
200T
530
200
A10
AR2
1 1
1 1 1 1
1 1
Disassemble cover
& power cable
Screw : 3 ea 2 2
2
Disassemble
Disassemble
Screw (2ea)
Screw (1ea)
2 2
Screw : 5 ea 2 2 2
2 2 2 2 2
2 2
2 2
Screw : 11 ea
RH LH
1 No video/Normal audio 1
2 No video/No audio 2
4 Color error 4
First of all, Check whether there is SVC Bulletin in GSSC System for these model.
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
No video/ Normal audio Revised date 1/15
First of all, Check whether all of cables between board is inserted properly or not.
(Main B/D↔ Power B/D, Vx1 Cable, Speaker Cable, IR B/D Cable,,,)
☞A1 ☞A9
No video Normal Y Check Vx1 lock Y Check Power Normal Y
Normal audio 0V Replace Main Board
audio voltage Board (Main) voltage
20V, 12V etc.
N N N
Move to No Check Power Board (Module) 24V output Repair Power
☞A9
video/No audio Board or parts
Normal Y
Replace module
voltage
End
N
Repair Power
Board or parts
1
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
No video/ No audio Revised date 2/15
☞A9
Check various voltages Check and
Y
No Video/ of Power Board (Main) Normal
replace
No audio (20V, 12V…) voltage?
MAIN B/D
N End
Replace Power
Board and repair
parts
2
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
Picture broken/ Freezing Revised date 3/15
N
☞ A4
Check RF Cable
Normal Y Check SVC N Check Y
Connection Close
1. Reconnection Picture? S/W Version Bulletin? Tuner soldering
2. Install Booster N
Y
N
S/W Upgrade
N Contact with signal distributor
Normal
Picture? or broadcaster (Cable or Air)
Normal N
Y Picture? Replace
Main B/D
Y
Close
Close
3
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
Color error Revised date 4/15
☞A6 ☞ A7
※ Check
Check color by input
and replace
-External Input Y Y Y
Color Link Cable Color Color
-AV Replace Main B/D Replace module
error? (V by one) error? error?
-HDMI
and contact
N condition N N
☞A15 Check
External device Y
External Input external
Check Test pattern /Cable Replace Main B/D
error device and
normal
cable
N
Request repair
for external
device/cable
4
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
End
5
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error B. Power error date
symptom
No power Revised date 6/15
☞A8 ☞A9
DC Power on Replace
Check Power LED Y Normal N Check Power Y
by pressing Power Key OK? Power
Logo LED On? operation? On ‘”High”
On Remote control B/D
. Stand-By: Red or Turn On
N Y
. Operating: Turn Off
Check Power cord Replace Main B/D
was inserted properly
☞A9
N Measure voltage of each output of Power B/D
Normal?
Y
Y Y
Normal Replace Main B/D
voltage?
Close Normal
Check ST-BY (7.8V)
Y
voltage? N
☞A9 Replace Power B/D
N
Replace Power
B/D
6
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error B. Power error date
symptom
Off when on, off while viewing, power auto on/off Revised date 7/15
Check outlet
☞A10
N Y
Check A/C cord Error? Check Power Off CPU
Replace Main B/D Normal? End
Mode Abnormal
N
Check for all 2- phase
power out Y Abnormal Replace Power B/D
1
* Please refer to the all cases which Status Power off List Explanation
"POWER_OFF_BY_REMOTE_KEY” Power off by REMOTE CONTROL
can be displayed on power off mode.
"POWER_OFF_BY_OFF_TIMER" Power off by OFF TIMER
"POWER_OFF_BY_SLEEP_TIMER" Power off by SLEEP TIMER
"POWER_OFF_BY_INSTOP" Power off by INSTOP KEY
"POWER_OFF_BY_AUTO_OFF" Power off by AUTO OFF
Normal "POWER_OFF_BY_ON_TIMER" Power off by ON TIMER
"POWER_OFF_BY_RS232C" Power off by RS232C
"POWER_OFF_BY_RESREC" Power off by Reservated Record
"POWER_OFF_BY_RECEND" Power off by End of Recording
"POWER_OFF_BY_SW_DW" Power off by S/W Download
"POWER_OFF_BY_UNKNOWN" Power off by unknown status except listed case
"POWEROFF_ABNORMAL1" Power off by abnormal status except CPU trouble
Abnormal
"POWEROFF_CPUABNORMAL" Power off by CPU Abnormal
7
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error C. Audio error date
symptom
No audio/ Normal video Revised date 8/15
☞A11 ☞A12+A9
No audio
Check user N Check audio B+
Normal Y
menu > Off 20V of Power
Screen normal voltage
Speaker off Board
Y N
Check N
Disconnection Replace MAIN Board End
Speaker
disconnection
Y
connecting Speaker
8
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error C. Audio error date
symptom
Wrecked audio/ discontinuation/noise Revised date 9/15
Wrecked audio/
☞A12+A9
Check and replace
Discontinuation/ Check audio
speaker and
Noise for B+ Voltage (20V)
connector
Check input all audio
signal Y Y
Signal
-RF
normal? Wrecked audio/
-External Input Normal
signal Discontinuation/
N Replace Main B/D voltage?
Noise only
for D-TV
N
Wrecked audio/
Discontinuation/
Replace Power B/D
Noise only
for Analog
(When RF signal is not
received)
Request repair to external Wrecked audio/ Replace Main B/D End
cable/ANT provider Discontinuation/
Noise only
for External Input
(In case of N
External Input Connect and check Normal
signal error) other external audio?
Check and fix device
external device Y
9
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Replace R/C
10
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Normal Y
☞A4 operating? Close
Is show ok N Press the back
RF Receiver ver N message? key about 5sec
Close N
is “00.00”?
Y
Replace
MR15RA
Y
Close
Down load the Firmware
11
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
☞A4 ☞A14
Check the Wi-Fi Mac value N Check the Wifi wafer Normal N Replace
INSTART menu is “NG”? 1pin Voltage? Main B/D
Y
☞A14 Y
☞A4
Wi-Fi Mac value N
is “NG”? Close
12
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error D. Function error date
symptom
External device recognition error Revised date 13/15
Y Check technical
Check
Signal information Technical N External Input
input Replace Main B/D
input? - Fix information information? Recognition error
signal
- S/W Version
N Y
HDMI/
Check and fix DVI, Optical
Fix in Replace Main B/D
external device/cable Recognition error
accordance
with technical
information
13
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error E. Noise date
symptom
Circuit noise, mechanical noise Revised date 14/15
Identify Check
Circuit
nose location of Replace PSU
noise
type noise
14
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error F. Exterior defect date
symptom
Exterior defect Revised date 15/15
Cabinet
Replace cabinet
damage
Remote
control Replace remote control
damage
Stand
Replace stand
dent
15
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Contents of Standard Repair Process Detail Technical Manual
R7624 : 0[V]
A1
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_No video/Normal audio date
Revised
Content Check White Balance value A2
date
Entry method
A3
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_Video error, video lag/stop date
OLED TV Version checking method Revised
Content date A4
Version
A4
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
A. Video error_Video error, video lag/stop
date
Revised
Content TUNER checking part A5
date
Checking method:
1. Check the signal strength or check whether the screen is normal when the external device is connected.
2. After measuring each voltage from power supply, finally replace the MAIN BOARD.
A5
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error A. Video error _Vertical/Horizontal bar, Established
symptom residual image, light spot date
Revised
Content OLED TV Connection diagram date A6
A6
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_Color error date
Revised
Content Check Link Cable (Vx1) reconnection condition date A7
Check the contact condition of the Link Cable, especially dust or mis insertion.
A7
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix : Exchange Main Board (1)
Solder defect, CNT Broken Solder defect, CNT Broken Solder defect, CNT Broken
A - 1/5
Solder defect, Short/Crack Fuse Open, Abnormal power section Abnormal Display
A - 2/5
No Light No picture/Sound Ok
A - 3/5
Un-repairable Cases
In this case please exchange the module.
Burnt
A - 4/5
Un-repairable Cases
In this case please exchange the module.
Mura
A - 5/5
A8
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
B. Power error _No power
date
Revised
Content Check power input voltage and ST-BY 3.5V A9
date
P202
Power To Module
P201
A9
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error
symptom B. Power error _Off when on, off whiling viewing Established
date
Revised
Content POWER OFF MODE checking method date A10
Entry method
A10
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom C. Audio error_No audio/Normal video
date
Revised
Content Checking method in menu when there is no audio date A11
Checking method
1. Press the Setting button on the remote control
2. Select the Sound function of the Menu
3. Select the Sound Out
4. Select TV Speaker
A11
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom C. Audio error_No audio/Normal video date
Voltage and speaker checking method Revised
Content date A12
when there is no audio
1 SPK_R-_FT 2 SPK_R+_FT
3 SPK_L-_FT 4 SPK_L+_FT
Checking order when there is no audio 5 SPK_R-_CT 6 SPK_R+_CT
7 SPK_L-_CT 8 SPK_L+_CT
① Check the contact condition of or 20V connector of Main Board
③ Connect the tester RX1 to the speaker terminal and if you hear the Chik Chik sound when you touch the
GND and output terminal, the speaker is normal.
A12
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom D. Function error date
Revised
Content Remote control operation checking method date A13
A13
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom D. Function error date
Revised
Content Motion Remote operation checking method date A14
A14
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
A. Video error_Color error
date
Adjustment Test pattern Revised
Content date A15
Checking item : 1. Defective pixel 2. Residual image 3. MODULE error (ADD-BAR,SCAN BAR..)
4.Video error (Classification of MODULE or Main-B/D!)
A15
Copyright © 2017 LG Electronics Inc. All rights reserved.
Only for training and service purposes.