ENGLISH FOR TOURISM INDUSTRY

Hotel Vocabulary

Word
part of speech Meaning Example sentence
adjoining rooms two hotel rooms with a If you want we can book
noun door in the centre your parents in an
adjoining room.
amenities local facilities such as We are located downtown,
noun stores and restaurants so we are close to all of the
amenities.
attractions things for tourists to see The zoo is our city's most
noun and do popular attraction for kids.
baggage bags and suitcases packed If you need help with your
noun with personal belongings baggage we have a cart
you can use.
Bed and a home that offers a place I can book you into a
Breakfast to stay and a place to eat beautiful Bed and
noun Breakfast on the lake.
bellboy a staff member who helps The bellboy will take your
noun guests with their luggage bags to your room for you.
book arrange to stay in a hotel I can book your family in
verb for the weekend of the
seventh.
booked full, no vacancies I'm afraid the hotel is
adj booked tonight.
brochures small booklets that provide Feel free to take some
noun information on the local brochures to your room to
sites and attractions look at.
check-in go to the front desk to You can check-in anytime
verb receive keys after four o'clock.
check-out return the keys and pay for Please return your parking
noun the bill pass when you check-out.
complimentary free of charge All of our rooms have

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breakfast complimentary soap,
noun shampoo, and coffee.
cot, rollaway bed a single bed on wheels that If you need an extra bed,
noun folds up we have cots available.
damage charge money a guest owes for We will have to add a
noun repairs to hotel property damage charge for the
(when caused by violent or hole you put in the wall.
careless acts)
deposit amount paid ahead of time You will not receive your
noun to secure a reservation deposit back if you cancel.
double bed a bed large enough for two They are a family of four,
noun people so give them a room with
two double beds.
floor a level of the building The swimming pool is on
noun the main floor.
front desk, the place where guests go Towels are available at the
reception to check in and out and to front desk.
noun get information
guest a person that is staying at Our washrooms are for
noun the hotel guests only.
hostel a very inexpensive place In the hostel you probably
noun for backbackers and won't get your own room.
travelers on a budget
hotel manager person in charge at the I'll let you make your
noun hotel complaint to the hotel
manager.
housekeeping, staff members that clean Put a sign on the door if
maid noun the rooms and linen you want housekeeping to
come in and change the
sheets on the bed.
ice machine a machine that There is an ice machine by
noun automatically makes ice the elevator on all of the
that guests can use to keep even numbered floors.
drinks cold
indoor pool place for guests to swim The heated indoor pool is

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noun inside the hotel open until 10 pm.
inn another word for "hotel" There's an inn on the other
noun side of town that has a
vacancy.
Jacuzzi, hot tub, a small hot pool for Our honeymoon room has a
whirl pool relaxation personal hot tub.
noun
king-size bed extra large bed A room with a king size
noun bed costs an extra ten
dollars a night.
kitchenette a small fridge and cooking Your room has a
noun area kitchenette so you can
prepare your own
breakfasts and lunches.
late charge a fee for staying past the You will be charged a ten
noun check-out time dollar late charge for
checking out after 11 am.
linen sheets, blankets, pillow We will come in and
noun cases change the linens while
you are out of your room.
lobby large open area at the front You can stand in the lobby
noun of the hotel and wait for your bus.
luggage cart a device on wheels that Please return the luggage
noun guests can push their cart to the lobby when you
luggage on are finshed with it.
maximum the most amount of people The maximum capacity in
capacity allowed the hot tub is ten people.
noun
motels accommodations that are Our motel is very clean and
noun slightly cheaper than hotels is close to the beach.
noisy loud The guests next to you have
adj complained that you are
being too noisy.
parking pass a piece of paper that guests Display this parking pass
noun display in the car window in your window to show

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 while in the hotel parking that you are a hotel guest.
lot
pay-per-view extra charge for movies and If you order a pay-per-
movie special television features view movie, the charge will
noun appear on your bill.
pillow case the covering that goes over Room 201 doesn't need
noun a pillow their sheets changed, but
they requested one new
pillow case.
queen size bed bed with plenty of space for They have a queen size
noun two people (bigger than a bed so the small child can
double) eaily fit in the middle.
rate cost of renting a room for a Our rates change
noun certain time period depending on the season.
reservation a request to save a specific They say they made a
noun room for a future date reservation but it doesn't
show on the computer.
room service delivery of food or other If you would like a bottle
noun services requested by of wine, just call room
guests service.
sauna a hot room for relaxation, We don't recommend
noun filled with steam bringing young children
into the sauna.
single bed a bed for one person The economy priced room
noun includes one single bed.
sofa bed, pull-out a bed built into a sofa or The room contains a sofa
couch couch bed so the room actually
noun sleeps five.
towels used to cover and dry the You can get your
noun body after swimming or swimming pool towels at
bathing the front desk.
vacancy available rooms We only have one vacancy
noun left, and it is for a single
vacant room.
adj

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valet staff that parks the guests' If you leave your car keys
noun vehicles with us, the valet will park
your car underground.
vending machine a machine that distributes The vending machine on
noun snacks and beverages when the fifth floor has chocolate
you insert coins bars and chips.
view a window that offers a nice The room is more
noun image for guests expensive because it has a
spectacular view of the
beach.
wake up call a morning phone call from What time would you like
noun the front desk, acts as an your wake up call?
alarm clock
weight room, a room that guests can use Our weight room has a
workout room, for exercise and fitness stair climber and a
gym stationary bicycle.
noun