Introduction

Social Responsibility

A social responsibility is an ethical framework it suggests that an entity be an organisation or an

individual has an obligation to act for the benefit of society at large. It is the responsibility that
an Business organisation, educational institution, individual etc have towards the society.

The concept of social responsibility has been derived in order to bring up people from backward
caste, community and help them join the mainstream.

Social responsibility can be performed in the different fields such as;

1) Relief at the time of natural calamities

This type of social responsibility arises suddenly and requires an immediate action. It
generally takes place at the time of natural disasters such as tsunamis, earthquakes,
landslides, floods etc.
It requires government business organisations, NGOs to help such people
a) By providing them food.
b) By relocating them to safer places.
c) By providing them monetary compensations.
d) By providing them medical treatment, medicines, vaccinations to prevent them from
getting infected by water and air borne diseases.

2) Relief provided to refugees and affected people

There are several countries around the world facing civil war (Yemen, Iraq, Syria, Libya)
hyperinflation (Venezuela) and political crises. So there are lot of people who leave their
nation for better life and opportunities.

Here the government , Business organisations, NGOs of the host country should help
them by

1
 a) Providing them work.
b) Food and medicine
c) Shelter
d) Safety and security against discrimination.

3) Education
Here it is the responsibility of individual and organisation to provide education to
students from backward communities, poor families, remote areas etc
a) Open and run school in remote places.
b) Provide scholarships, reservations, fees waive to students belonging from poor
communities.
c) Provide other facilities for the girl and female candidates to promote gender equality.

4) Support to physically challenged people

It is also the responsibility of government to help the handicapped and physically
challenged people in the society.

a) By providing them monetary support.

b) By keeping some seats reserved in the government and private educational
institutions, and vacancies reserved in governments and private jobs etc.
c) By providing them other infrastructural support in the public places.

5) Medical facilities
Medical facilities should also be provided in the genuine cases . Private colleges and
Hospitals can also open workshops in public places .

a) Stalls can be opened at public to provide vaccinations.

b) Free medical assistance should be given to the senior citizens of the country.
c) Several awareness programmes (cancer , HIV, AIDS) can also be launched.
d) Stalls should be setup to distribute free medicines to the poor people.

2
6) Towards Environment
This type of responsibility should be taken by corporate houses, Industries, individual etc
to save the environment.

a) By avoiding the usage of plastics.

b) By recycling plastics.
c) By avoiding the wastage of food.
d) By using the public transportation.
e) By reducing the usage of paper.
7) Food assistance
Several food assistance programme can be launched to educate students, public on topic
such as food wastage.
a) Common fridge can be installed in every locality by collecting fund.
b) Steps must be taken to ensure that people get minimum calories required.
c) Several supermarkets can come up with schemes by providing them discounts on
purchases.

All of the above activities can be covered under the umbrella of social responsibility. But just
providing sufficient funds for such kinds of activities is not enough. It is also the responsibility
of business organisation or government to check the end result and ensure that the money has
been utilised properly. They should also keep the complete social audit of the work done and
keep track of all the monetary transactions.

Student Social Responsibility

Student Social responsibility refers to the responsibility of the student towards the society. As
Social responsibility is just not the sole responsibility of the Corporate houses, NGOs etc. It is
also the students who have to deal with it.

3
Student can also fullfill their social responsibility towards the society by taking small steps on a
daily basis such as switch off the electric appliances before they step out of their homes
,classrooms etc. By not littering in their schools as well as their surroundings. They can also
volunteer their services by joining NGOs to support social issues, spending time with homeless
people , visit old age homes, create awareness for education etc.

For example schools in Japan do not have so many health and sanitation staff, there students are
required to clean up the classroom as well as corridors.

The life of student is not just about scoring marks and passing through the examination. These
marks will render nothing unless their classroom education is not useful to the society and if it is
not applied in the real life. They should be taught how to be responsible citizen and to provide
their contribution to society.

4
 Non Governmental Organisations

NGOs (Non governmental organisation) refers to those organisation which are independent of
the government control (though funded by the government).They are active in public welfare
activities such as healthcare ,education, nature conservation, social justice , relief from disaster
etc. It is the association which is based on the interest of the members of the society. According
to World Bank NGOs are “value based organisations which depend on whole or in part of
charitable donations and voluntary service”.

They are funded by the government (both central and state) ,educational institutions, Public and
private companies ,individuals etc. They are generally considered to be “non state, non profit
oriented groups who pursue purposes of public interest”.

There are several types of NGOs based on the amount oif fundings received by them and level of
work executed by them.

a) International NGOs

b) National NGOs

c) State wide NGOs

d) City wide NGOs

e) Community based NGOs

Apart from NGOs there are civil society organisations (CSOs) , self help groups (SHGs) ,Non
profit organisations etc. World NGO day is observed on 27th February ,it was officially
recognised on 17th April 2010.

Top NGOs of India

a) HelpAge India

b) The Akshaya Patra Foundation (TAPF)

c) K C Mahindra Education Trust ( Nanhi Kali )

d) LEPRA India

5
 e) Pratham Education Foundation

f) Sammaan Foundation

Top NGOs of the World

a) Clinton Health Access Initiative (CHAI)

b) “Saving lives of millions”
c) Cure Violence.
d) PATH.
e) “Driving transformative innovation to save lives.”
f) Mercy Corps.

Need for NGOs

The need for NGOs continues to increase in India. One of the reasons for that is , there are still
millions of people in the country who do not have proper place to stay, proper toilet, proper food,
education etc. There are many schemes launched by the government but due to the high level of
corruption at the intermediate level the benefit is not able to reach the target public.

Range of NGO activities

a) Community health promotion and education
b) General Hygiene
c) Waste Disposal
d) Vaccination
e) Youth Counseling Services
f) Emerging health Crises
g) HIV/AIDS education and support
h) Skill development (Computers, technician ,Catering Services ,English)
i) Keeping the environment clean
j) Providing education.

6
 k) Providing relief during natural calamities
l) Empowering women

Types of NGO

There are two types of NGOs

1) Operational NGOs –
They have mobilize resources in the form of financial donations, materials, volunteers
and labor etc in order to sustain their programs and projects. The finance may be granted
from by individual citizens, government, companies, foundations. They may also have to
organize major fund raising events which may require professional help of media
relations, advertising etc.

2) Advocacy NGOs-
Advocacy NGO may carry out much of the same functions. But with different balance
between them . Fund raising is still necessary, but on the smaller scale. It requires people
to donate time for social welfare

Benefits of NGOs

1) Provides important local action

NGO are important since they are an organization where the local communication, action
and distribution of resources can take place. It works at the grass root level,it recognizes
and responds to the problems of the people.

2) Better communications-

Since NGOs are run by the people they have the better capability of communicating at all
the levels .They also work as an intermediaries between the government and the local

7
 public. It is the local public who are the members of the NGO since they are part of society
so it becomes lot more easier for them to understand the problem prevailing in the society.

3) Helps in reducing the cost

Since the people who are working in the NGOs get the experience how to deal with public
welfare activities. Slowly they become specialized with the work they do it will lead to
better implementation of welfare activities and at lower cost because of specialization
attained by them.

4) Provides learning opportunity

It helps the students from colleges as well as schools by helping them to bridge their
theoretical classroom education with the real life

8
 Problems prevailing in Oman and why NGOs are necessary

Despite Oman’s huge oil reserves, large segment of population still live in poverty,
unemployment etc.

There are huge number of expatriates from India, Pakistan, Bangladesh etc. Local companies do
not follow minimum wage laws while paying them, in this way expatriates are exploited.
Because expatriates work for the longer duration and at lower wages then the local companies as
a result local people have hard time in finding employment. As a result unemployment is all time
high.

Even after attaining high school enrollment and gender equality in the education sector , Omanis
have hard time in finding the employment because they lack necessary skills such as
communication , presentation , computer skills , etc which are required in the corporate world.

Historically high unemployment and higher public expenditure did not weigh on Oman’s
government because its huge oil revenues enabled to do so. But recently after 2014 crisis oil
prices have fallen drastically thus reducing the government revenue .As oil accounted around
46% of its exports and 84% of government income.

This has reduced the government income and forced the government to tighten its budget by
reducing its expenditure on public welfare and taxing its citizens. This may increase the poverty
in the future if Oman does not take serious efforts to diversify its economy.

Also besides this there are several health problems prevailing in Oman. Due to the advent of
several multinational fastfood brands the local people prefer eating them due to this so many
local citizens suffer from diabetes, obesity, cardio vascular diseases, cancer etc

9
 OMANI CHARITABLE ORGANIZATION

About Us

According to the Royal Decree No. 6/96, OCO was established on 9th Jan 1996. It is a public
charitable organization having its legal identity and enjoys independent financial and
administrative status. Its head office is located in Al Khuwair, adjacent to Sultan Said Bin
Taimoor Mosque and the Higher Technical College.

Our Objectives

The main objective of OCO could be summarized as follows:

10
 1. Supporting and financing the social care programs which are intended for the general
welfare of the people.
2. Supporting and financing children, orphans and elderly people for the sponsorship
programs.
3. Supporting and financing the programs which are intended for the assistance of the
disabled.
4. Providing emergency relief in various circumstances like those of fires, disasters or
natural calamities, etc irrespective of the incident occurring within the nation or outside
the nation.
5. Providing the necessary assistance to those individuals and families whose lives or
properties have been affected during any natural calamities, disasters or incidents.

The Board of Directors, the Committees and the Executive Office within the OCO are working
tirelessly to achieve the objectives of the Oman Charitable Organization. The OCO has managed
to expand the umbrella of its operations to achieve its humanitarian agenda and is encouraged by
the generous governmental support as well as the contributions and donations made available by
various individuals and institutions.

Address

Headquarters-
Street No 47, Area 33 , near Sultan Saeed Bin Taymour Mosque , Al Khuwair , Muscat, (24
hours): 24297923

Fax: 24487994
PO Box: 1998
Postal Code: 112
Email: charity@oco.org.om

Other branches Oman Charity has opened three branches in the following governorates

a) Dhofar Governate
b) South Eastern Province
c) North Batinah Governate
11
The public affairs of the Oman Charity Organization are managed as follows:

1- Board of Directors:

The Authority is managed by a Board of Directors consisting of eight members headed by

His Excellency the Minister of Legal Affairs and the membership of each of the three
members of the businessmen selected by the President of the Chamber.

1) "H E Abdullah bin Mohammed bin Saeed Al Saidi

Minister of Legal Affairs
"Chairman of the Board of Directors”

2) HE Mr. Khalid bin Hilal bin Saud Al Busaid

Undersecretary of the Ministry of Interior
"Deputy Chairman of the Board of Directors”

3) HE Yahya Bin Bader bin Malik Al Ma'wali,

Undersecretary of the Ministry of Social Development
"Member of the Board of Directors of the Authority"

4) HE Mohamed Jawad Bin Hassan Bin Sulaiman

Advisor to the Ministry of Finance
"Member of the Board of Directors"

5) HE Qais Bin Mohammed Bin Musa Al Yousuf

Chairman of Oman Chamber of Commerce & Industry
"Member of the Board of Directors"

6) Mr. Abdul Hussain Bin Baqer Bin Sulaiman

"Member of the Board of Director”

7) The Honorable / Badr Bint Mohammed Bin Rashid Al Arimiya

"Board Member”

12
 8) Mr. Ali Bin Ibrahim Bin Shannon
Chief Executive Officer of the Authority
"Member and Rapporteur”

Departments under Omani charitable Organization

a) Department of Audit Services

b) Department of Social Research
c) Financial Assistance Department
d) Orphans Section
e) Financial Department
f) Relief Department
g) Department of Branch Affairs
h) Department of Study Assistance
i) Human Resources Section
j) Security and Guard (24 hours)

Types of aids provided

a) Cash assistance
b) Study aid

Here the financial assistance is provided to the students belonging from the
families with the limited income and orphans. The amount of financial assistance
provided is around 2000 Omani Rial per annum ( around 350000,three lakh fifty
thousand Indian rupees). Here student should secure minimum 75 percent in their
high school in order to avail scholarships for diploma or graduation level.
Students must secure minimum percentage or maintain minimum GPA on each
semester in order to continue availing their scholarships .If they fail to secure the
required grades they will be warned for the first time and if they continue then
their scholarships will be automatically stopped. Here such kind of financial

13
 assistance is received from the firms or industries .The donors will be given the
marksheet of these students every semester .

c) Therapeutic Assistance Program

In this the financial assistance is provided to the people for medical related issues
who are unable to afford the medical treatment. The treatment is provided to the
people free of charge if such kind of facilities are available in the government
hospitals of Oman. Financial assistance is provided only at the time when patient
has to travel abroad or if the treatment facilities are not available within the
nation. An annual amount of RO 15,000 is approved for the provision of in-kind
medical assistance. This assistance is to provide the medical equipment and
supplies that some patients require. The most important of these supplies are:
Oxygen devices, cochlea, earphones, Peeing, chairs for the disabled. The amount
of a single therapeutic assistance - whether financial or in kind - ranges from RO
200 - 900 to RO 200,000, depending on the suffering and material circumstances
of each case.

d) Housing Assistance Program

It is natural that the person needs home to protect himself from the heat of the sun
and cold of the night. For this purpose the organization has come forward to help
the people by providing them the housing facilities. It has two departments such
as construction section and department of maintenance and additions.

e) Food Aid Program

Here the people are provided with the food assistance programme especially
during the month of the Ramadan. for special cases where food items are
distributed to the needy in cooperation with the offices of governors, social
development directorates, women's associations Oman in all governorates and
regions of the Sultanate. These items are food parcels consisting of 13 basic
foodstuffs in a quantity sufficient for a family of four for one month. The cost of

14
 the parcel is 30 riyals. These packages are distributed to poor families in all the
states, governorates and governorates of the Sultanate.

f) Sponsorship program for orphans and care for needy families

In this section organization provides sponsorships to orphans in need from the

beginning at the time of sponsorship till the orphan reaches the age of 18.This
programme includes orphans within as well as outside Oman. The scholarships
provided to each orphan within Oman is 35 rial (around Rs 6,125).and
scholarships to orphans outside Oman is 25 Rial ( around Rs 4375).

Here sponsorships are also given to the needy families who have more then 3
orphans adopted ,who are under difficult financial circumstances as well as
prisoner family. Here in such cases the representative of the organization will visit
such people asses the situation and prepare report. After that quantity and quality
of food to be sent is estimated.

Relief

a) External Level:
The Commission has done as much as it can to provide urgent relief assistance to the
following friendly and sister countries:

Emergency and Emergency Relief for South - East Asian Nations (Tsunami)
2004 - 2005.

Provide urgent and emergency relief to help the victims in the brotherly Republic
of Lebanon from the effects of brutal Zionist aggression on the brotherly
Lebanese people in 2006.
Providing relief assistance to the People's Republic of Bangladesh for those
affected by cyclone Sidr in 2007.
Providing urgent relief to the Republic of Yemen in 2008.
Providing urgent relief to Gaza - Phase I of January 3, 2009.

15
 b) Internal level

It is no secret that one of the exceptional climatic conditions in the Sultanate in

June 2007, known as Cyclone Gonu.

The aid included 14 states, which were in the form of relief packages of 25 items,
Including 13 relief items and 12 foodstuffs, with a total weight of about 3600
tons, benefiting about ten thousand families, in addition to hundreds of tents and
tens of thousands of water balls worth RO 5 million.

First phase of emergency assistance:

This phase, which lasted for three months at a cost of RO 11,681,792, was
provided to those affected by cash assistance, the purchase of mobile homes, and
the installation and provision of services for these houses, benefiting 8597
families.

Second stage of emergency assistance:

It provided compensatory assistance to victims of all nationalities. The total

amount of aid disbursed amounted to RO 59,342,505 benefiting 66,382 cases.

Sources of funds

OCO receives its donations from several sources such as

a) Individual donations from the public.

b) Donations received from big corporate firms and industries.
c) Shares and bonds offered to the authority.
d) Subsidies and discount granted to the authority by the ministry or state.
e) Income received from the investments.

16
The authority invests the funds which it receives from the above sources because of which it
receives stable returns in order to implement its own plans and projects towards the society.

Future Vision

One of the problems prevailing in the society which OCO decided to curb in the future was to
setup the skill orientation centre in the future in collaboration with the private companies as well
as universities in order to make their population more and more skill oriented. Their main
responsibility was to bridge the gap between the theoretical academic knowledge as well as the
practical world. As all the students in universities of Oman do not get chance to join the paid
internship since it is given only to the meritorious students. They have also intended to start the
paid internship.

Another plan in the future was to spread the awareness among the people how to manage their
personal expenditure, teach them the importance of the investment. As Oman is country with low
population and high oil reserves the income received from oil export made it rich. High revenues

from its oil exports led the government to make social expenditures such as free primary
healthcare, free education , unemployment wages, minimal taxes were levied etc.

The social security provided to the people by the government led to higher personal expenditure
and lower saving rate among the families. Higher personal expenditures included expenses on
all luxuries, Restaurants, vicheles , Cinemas , sweets and delicacies , electronics etc.

But in recent years due to the increase in the pollution levels across the world the countries are
looking towards the cleaner energy sources such as hydroelectricity, solar energy ,and has
reduced the import of petroleum. The export price of petroleum has also dropped because of
increase in the supply of petroleum in the international market .This led to the reduced income of
oil exporting nations and Oman is one of them.

So it has become very essential for OCO to conduct awareness sessions across the schools,
universities, offices( where all the local employees work ) to teach them how to manage their
finances see the value for money or return on investment before it is made.

17
One of the other prevailing problem in the society is increase in the population. Since it is the
Islamic state and the organization has to be very careful about this . Here the concept of family
planning is less even among the elite society. It is important to have fewer but productive
population rather then having more. Here the organization and its officials face the dilemma
between the religion and modernization.

Here OCO also wanted to work towards the environmental preservation .Since Oman is scarcely
populated and vast source of land available can be used to plant trees in order to attract rainfall
which will bring down the temperature and improve the quality of air we breathe and move
towards the cleaner sources of energy such as Solar electricity , wind energy etc.

OCO would also like to expand its facilities and activities to healthcare sector. Since the large
proportion of population in Oman is overweight and they are exposed to thyroid problems,
diabetes, breathing problems etc.OCO plans to tie up with the corporate houses in order to start
the community fitness centre in order to improve the health condition of the people.

18
19
 DAYS DATE WORK

Day 1 6/5/2019 Data Entry Operator

Day 2 8/5/2019 Helping and assistance to victims

Day 3 13/5/2019 Field Visit

Day 4 15/5/2019 Fund Raisal programme

Day 5 16/5/2019 Data Entry

Day 6 20/5/2019 Visit To orphanage and setting up stalls

DAY 1- Data Entry Operator

In my first day I was shown the office. It was just like a residential villa a two storey building
which was then converted into the office. There were around 13 employees in the office and all
of them were local Omanis. Since it was not headquarter in Muscat but only branch in Salalah
with limited employees because of that some o the employees had to take multiple roles

On my first day I worked as data entry person, my main task was to fill up the information of all
the beneficiries in the excel sheet. So I was given the system and bunch of papers which
contained all the information and I made entries of their such as names, age, sex, address,

20
problems ,amount of funding received etc. In the excel file. Well this also posed a challenge for
me because lot of names were written in the Arabic because of which i repeatedly had to go to
my senior for help. After that I was assigned the role of to translate several Arabic text, emails,
in the computer in English .The computer already had preinstalled software for this purpose.
After this I emailed the translated content to my senior.

Initially there was a language barrier between me and rest of the employees but slowly I was able
to overcome. Since I joined during the holy month of Ramadan . I was also asked to make certain
posters in the computer. I used both Microsoft word as well as Autodesk.net

With this I ended my first day. In this way I finished my first five hours of the internship.

21
DAY 2 - Helping and assistance to victims

I was working under Mr Ahmed Suhail Qatan .He was finance as well as public relation officer
of that particular branch. Since he was well versed in English it made lot easy for me to work
under him.

In my second day i came across five to six people lined up in the reception .They were asked to
come to cabin one by one. These were to residents who came to OCO for help.

We met more then 15 people that day around 8 of them were local Omani residents, 3 o them
were Pakistanis, 2 from Bangladesh , 1 from Iraq and Syria and yemen respectively. A few of
them contacted to NGO before coming while some of them did not.

I was given the responsibility to interrogate with those people under the supervision of my
senior. He guided me through the process he taught me how to deal with such people those who
are in stress, what questions to be asked to them. Tricks and techniques to know whether the case
is genuine or fake .Before letting me do something he asked me to watch one of the sample
interview taken by him.

We asked them their names, age , sex , address , problems. I was asked to note down all this in
one of the papers. In one of the case local citizen came to ask money for one of the treatment. In
this case he was asked to go to one of the hospitals as suggested by the NGOs. The hospital was
already informed about this man and his case before his arrival. All this was done to get the
medical certificate regarding the geniunity of the case. His previous bank transactions were also
checked for getting all evidence only NGO was ready to forward the amount.

I also heard the problem of two Bangladeshi people who used to work in the local company.
They had work visa from the company which was expired. They did not receive their salary from
past three and half months. Their company had also defaulted the payments of other lenders
because of which it was blacklisted. They were living on the company’s labour quarter and were
also told that they may resign if they want but company will neither be able to repay their
salaries nor their return ticket. It was probably due to the lack of new projects received by them .

After that we tried contacting the company official and even visited their office which was
closed. We then finally contacted the Bangladesh embassy Muscat who finally decided to help

22
them .We then approached to ROP office (Royal Oman police) office and also undertook the
expenses for their legal procedures , paid bus fare from Salalah to Muscat , food expenses etc.

There were other local people who came to office .These were generally the senior citizens and
unemployed .So we asked them certin questions regarding their family, they were asked to
provide their id cards, address and family proof. After the complete assessment of their condition
, the NGO decided to provide them up with the gift card of 30 omani rial(5400 Indian rupees). So
that they can manage up with their groceries.

There were other people who came up with their own problems one of the expatriate from Syria
needed the medical support for his daughter treatment. He was working as a technician in the
private company. Free medical facilities or medical card provided by the private companies to
their employees and even for their whole family covers only general check up and not treatment
or surgery.

For this the NGO decided to support him by contacting the Ministry hospital and also decided to
cover up 60 percent of his treatment cost if he shows up again with the proper documents.

There were also other cases which were simply dismissed because of lack of geniuneity.

23
Image Showing – Working In NGO office

DURING THE WORK

24
 DAY 3 - Field Visit

In the third day NGO decided to take me to the field trip. The NGO decided to provide a food
boxes with certain basic item so that the family with the lower income groups do not face any
problem at the time of iftar.

Our first job was to decide the basic items to be included ,after an hour of negotiation we finally
decided the items and made the list. These were 4 KG of wheat, 4 KG of rice, 2KG of wheat
flour , 1 KG of salt , 1 kg of sugar, 3 KG of milk Powder , 2 KG of dates, 2 litres of cooking oil,
and box of spices to around 120 families during Ramadan across Salalah. The food items were
to be distributed to the people in the boxes.

S. No Items Qty Cost Omani

1) Wheat 4 KG 650 Bz

2) Rice 4 KG 2.400 OMR

3) Wheat flour 2 KG 400 Bz

4) Salt 1 KG 100Bz

5) Sugar 1 KG 250 Bz

6) Milk Powder 2.5 KG 4 OMR

7) Dates 2 KG 800 Bz

8) Cooking Oil 2 Litres 1.000OMR

9) Spices 1 Box 1.500 OMR

Total cost 9.750 OMR per box

Total cost 1706 INR per box

Total cost of 120 boxes = 1706*120 = 2,04,700 INR

25
So these were some of the basic items which were to be distributed to 120 families as they were
considered as necessary for the survival. We initially decided to provide such an assignment to
the supermarkets. We went to few supermarkets such as Lulu, Carrefour and KMT and met their
retail manager and we also visited some of the wholesale markets. Finally one of the wholesale
store was ready to provide at the price lower then the market price so it was given the
consignment. Later in the evening the truck arrived and the boxes were distributed to the people.
They had to bring their permanent address, income proof. Only one representative of each family
was allowed, we also tried to make sure that each family has single source of income.

Image Showing –Visit to Warehouse

VISIT TO WHOLESALE STORE

26
 DAY 4 - Fund Raisal programme

In my day four I was asked to make the powerpoint based on the importance of the charity.
While making the powerpoint under the guidance of my senior I had to give them the rough idea
of the total funds required and how the money is going to be utilised for the welfare activities.
We tried to provide them with few statistical data of unemployment, poverty, poor nutritional
status of the people in the country.

My duty was to collect the points in the English , collect the data, while it was my senior who
made the powerpoint. In Salalah most of the company keep aside certain amount of money apart
from their profit for CSR (Corporate social responsibility) purpose. They do not have their own
department.

At times it is quite hard as well as challenging to collect the funds from the private companies, as
they do try to avoid paying donations. They do have their own policies, terms and conditions
with which NGO has to comply. We also convinced them that whenever the funds provided by
them is utilised for welfare programmes the company can use its name programmes in the form
of advertisement. We promised them that our NGO will take responsibility to promote the name
of their companies during their welfare programmes .In this way it will be beneficial for both the
society as well as private companies.

We tried contacting over 9 companies over the phone calls out of which 4 of them denied .Where
one of companies gave the reason for its poor performance during this financial year, whereas
the rest three already used the funds allocated by them for the CSR purpose. Finally 4 companies
agreed to pay the donation after having the negotiation over the sum of money.

We may also invite company representative for the programme as the chief guest if it is held in
the future. We also promised them to show the account of each and every expenses made and
how the funds have been utilised.

27
Image showing – Setting up Orphanage Stalls

28
DAY 5 – Data entry and clerical job

In my 5th day I was again given the job of the data entry operator .Where I have to enter the
details of each and every member of the 120 families who arrived in order to collect the food
boxes provided to them by organization.

I had to make to those entry based on the photocopy of the documents submitted by them to the
NGO officer while collecting the food boxes. I had to enter the data such as their, name ,gender,
address, age, email id and phone no of any 2 members of the family. After all these details were
filled in the computer I also made a graph representing total number of men, women , girls and
boys. I made graphs of people based on different age groups, and total number of family
members.

We also made collaborated with the Bahja Orphan Society and made a plan to setup the stalls for
donation drive. We also contacted the Public Relation officers of major shopping complexes
requesting them to give us permission to setup our stalls in their place.

DAY 6 –Visit to Orphanage

In my last day me and my senior went to the Bahjah orphan society warehouse in order to collect
the tables and chairs and posters which were to be used for setting up the stalls .The main
objective was to attract more and more public towards donation drive.

Well in this was I ended my last day I went back to office and I met all the employees and the
manager also congratulated me on the completion of my first internship and gave me the
certificate. I got a chance to share my experience in front of rest of the employees. In this way I
completed my 40 hours of internship.

29
Learning Outcome and Experience

The learning which I received from NGO was immeasurable .I got an opportunity to work with
the employees as well as victims and beneficiaries. I got a chance to apply my theoretical
knowledge in the practical sense. I worked at multiple posts such as Data entry person, office
boy, making powerpoint presentation, meeting new people who need relief etc.

I also learned about the problems what people faced in their real lives and it taught me how to
solve such problems. It helped to develop my critical thinking as well as problem solving skills.

Today’s young generation fail to patience towards the elder people of the society and often get
annoyed for silly reasons. But when I was working in OCO my senior spent his quality time in
guiding and supporting me whenever and wherever it was required. This taught me how to be
patient towards others.It also gave me opportunity to work and meet with culturally diverse
people.

Living in the monarchy nation is far different from living in the democratic nation like India.
Unlike Indians local Omani citizens do not have any rights to launch mass protests , neither the
news channel or public can criticize the existing rulers , people cannot express their views etc. It
is also suffering from the lack of proper news channels. There are newspaper functioning in the
nation but they too do not provide any news on the topic such as unemployment, poverty,
discrimination etc. Due to this certain problems related to the above mentioned topics gets
suppressed and are not able to reach the people.

I too lived in this nation for more then 10 years but I was also not exposed to such problems due
to the lack of proper media, but while working closely closely with NGO I was able to
understand the the difficult living conditions of the local as well as the expatriates .

It helped me to reconnect back to the society. It provided me self satisfaction when the work
done by me in the NGO helped as well as impacted the life of others directly as well as
indirectly. It gave me a chance to solve the real world problems and forced me to think out of the
box and be innovative. It also helped in building my networking skills working in the NGO
helped me to broaden my thinking and also helped me to think in others perspective.

30
It finally taught me to grateful to god for whatever I have .I learned to use my pocket money
wisely. It taught me to consider the society’s benefit before considering my personal benefit.

31
Image showing – Utkarsh Receiving certificate

RECEIVING CERTIFICATE

32
 References

1) https://www.scribd.com/document/56921044/NGO-Project-Report
2) http://www.oco.org.om/OCOPrograms/ocoparticepiate.aspx
3) https://www.slideshare.net/PuneethKamath/non-governmental-organizations-ngos-in-india
4) https://en.wikipedia.org/wiki/Non-governmental_organization
5) https://www.sharda.ac.in/blog/student-social-responsibilities/
6) https://en.wikipedia.org/wiki/Social_responsibility

33