CENTRO ESCOLAR UNIVERSITY

SCHOOL OF PHARMACY
Manila*Makati*Malolos
PHARM. AD & MGT. 1 PHARMACEUTICAL ADMINISTRATION AND MANAGEMENT 1 3 unitsLecture 3Hrs./Wk.
Course Number Course Title Credit Unit/s Hours Per Week

CEU Vision / Mission Centro Escolar Expected Graduate Attributes (CEEGA)

Philosophy Science and Virtue Graduates

Skills, Knowledge, Attitudes that Escolarian Graduates Possess
Attributes
Vision CEU is the University of first choice – the leading higher education institution
fostering excellence in the pursuit of knowledge while engendering personal  Learns and works independently as well as collaboratively
Lifelong Learner
integrity and social responsibility  Translates knowledge generated from research and other
sources to improve quality of life
Mission CEU is committed to:  Creates new ideas to better understand society
 Provide a rich and stimulating academic environment in order to  Evaluates own thinking, behavior and spirituality for self-growth
promote creative and scholarly academic pursuits among its faculty
Reflective and  Thinks critically and creatively
and equip students with the knowledge, skills, sound moral values, and Creative Thinker  Open-minded
an appreciation of arts and culture that will prepare them to become
 Solves problems systematically
productive and innovative professionals with a commitment to nation
building in the context of one world.  Loves art and shows artistic sensibility

 Enhance the development of higher education in the Philippines Caring and  Values people and acts in unity with others
Trustworthy  Commits to social justice and principles of sustainability and
through its exemplar academic programs and practices, leadership in
Citizen
professional organizations, and participation in academic consortia; respect for diversity
and  Practices good stewardship and accountability
 Manifests social responsibility by helping improve conditions of
 Contribute to the promotion of human health and well-being through
those who have less in life or circumstance
high-quality programs in health professional education, research, and
community service. Proficient  Articulates ideas clearly for varied purposes and audiences of
Communicator diverse culture.
CORE VALUES
 Listens attentively, engages in meaningful exchange and shares
V - Valuing others, caring for them and empowering them
knowledge, values, attitudes and intentions
A - Accountability, integrity and trustworthiness
 Utilizes effectively appropriate media and information
L - Lifelong learning as individuals and as an organization technologies
U - Unity, teamwork and loyalty
Competent and  Initiates, innovates better ways of doing things
E - Excellence in all endeavors Productive  Promotes quality and productivity
S - Social responsibility as citizens of the Filipino nation and Professional
of the world
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 School Vision / Mission Program Outcomes

To become the top provider of professionally competent pharmacist. The graduates of the Bachelor of Science in Pharmacy program must be able to:
Vision

Mission Guided and inspired by the University’s maxim “ CIENCIA Y VIRTUD” the
School of Pharmacy is committed to provide its students the necessary
knowledge, skills, values and competencies, so they will be professionally
competent, legally qualified, morally upright, population and patient-oriented
and globally competitive pharmacists.
1. Demonstrate a working knowledge of concepts and principles to focus on patient-
centered pharmacy practice;
2. Use problem solving skills to prevent or resolve problems within the practice of
Pharmacy;

3. Demonstrate effective interpersonal and communication skills in providing

pharmaceutical care and patient counselling;
School Objectives
4. Design pharmaceutical care services program with the integration of innovative
The CEU School of Pharmacy is committed to the pursuance of the university’s philosophy of business/ entrepreneurial strategies;
cultivating the student’s mind, spirit and body for service of God, country and family. The
school is committed to the development of graduates who: 5. Effectively utilize information and communication technology and demonstrate the
ability to retrieve and analyse data to assist in drug information provision, patient care
and safety;
1. manifest a sense of national identity, cultural consciousness, moral integrity,
and spiritual vigor; 6. Evaluate scientific papers on research that lead to the development of drugs for
2. possess the required knowledge, skills values and competencies in the prevention, diagnosis, mitigation and treatment of diseases of man;
practice of pharmacy;
7. Practice the profession consistent with ethical, legal, social, economic standards of
3. are committed to safeguard the integrity of the pharmacy profession in order the pharmacy profession.
to provide leadership for the nation;
4. possess the research skill needed to advance knowledge for the improvement
of the quality of life; and
5. respond effectively to changing societal needs and conditions.

Course Description:

This is an introductory course designed to teach the concepts, principles, and fundamentals of pharmaceutical administration and management. This includes the basic functions of planning,
organizing, staffing, directing, and controlling as they relate to fiscal, personnel and merchandizing management. This course is also intended to provide the students with the tools and skills
necessary to effectively manage themselves and to participate fully in their organizations in a changing world environment

Pre-Requisite/s: Pharmacy 3 (Hospital Pharmacy)

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Course Objectives:
At the end of the course, the students should be able to:
1. Cognitive :
1.1. Efficiently manage pharmaceutical establishments such as drugstore, hospital, manufacturing firm and distributor company.
1.2. Demonstrate the basic management techniques like planning, organizing, directing and controlling.
1.3. Familiarize oneself in bookkeeping, basic accounting like asset, liability and capital, inventory control and preparation of balance sheet and income statements.

2. Psychomotor:
2.1. Record, interpret, sustain, and improve financial transactions in a pharmaceutical establishment.
2.2. Decide a case through analysis involving leadership and business operation.
2.3. Prepare a strategic business plan for a community pharmacy setting.
2.4. Formulate an organizational structure, job description, and job specification.
2.5. Develop managerial and leadership skills while maintaining the ethical and professional standards of pharmacy practice.

3. Affective:
3.1. Appreciate the pharmacist’s social and professional responsibilities in helping restore or maintain the health of men and animals, and of the high moral and ethical standards
that are required of the Pharmacy profession.
3.2 Acquire the values of resourcefulness, human relations, and critical thinking as they relate it to the knowledge and skills of a pharmacist.

Course Plan:
Suggested Teaching/
Program Learning Time Assessment Assessment
Specific Objectives Course Content Resources
Outcomes Methodologies / Allotment Tasks Tools
Strategies
After completing this unit, students should Unit I – MANAGEMENT Collaborative Learning 9 hours Books Assignment Quizzes
be able to: ORIENTATION
1. Have a general picture of 1. Pharmacy Management
PO1 Journal and article Documentary Unit Test
pharmacy practice as it exists
2. Principles of Management readings related to presentation
PO3 today, and how it developed into
management and
a complex profession/business 3. Rational Management
leadership Oral
institution.
4. Decision-Making Paradigm Group dynamics Presentation
2. Define management and the (rubrics)
essence of management in the Discussion
practice of pharmacy.
Group dynamics
3. Discuss the cardinal principles of
(rubrics)
management pharmaceutical
firm.
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 Suggested Teaching/
Program Learning Time Assessment Assessment
Specific Objectives Course Content Resources
Outcomes Methodologies / Allotment Tasks Tools
Strategies
After completing this unit, students should Unit II – PLANNING Collaborative Learning 9 hours Books Assignment Quizzes
be able to: 1. Financing a Pharmacy
1. Enumerate the advantages and 2. Starting a Pharmacy or Discussion Tour on selected Written report
disadvantages of the types of Buying an Established government (rubrics)
PO1 financing. Pharmacy agencies
PO3 2. Differentiate the source of 3. Registration of a New Unit Test
PO5 financing. Enterprisep
3. Provide an overview of planning 4. Pharmacy Layout and Graded
activities conducted by pharmacy Merchandise Display Recitation
and health-care organizations Oral Presentation
4. Describe the general process (rubrics)
common to all types of planning.
5. Describe the purpose of strategic
planning, and illustrate the PRELIM
specific steps to develop a EXAMINATION
strategic plan.
6. Differentiate a vision statement
from a mission statement.
7. Identify barriers and limitations to
planning state the procedures in
setting a pharmacy.
8. Identify the factors in choosing a
pharmacy location.
9. Cite the advantages of buying an
established pharmacy.
After completing this unit, students should Unit III – ORGANIZING Collaborative Learning 6 hours Books Assignment Quizzes
be able to: 1. The Nature and Importance of
1. Define the organization process. Organization: Formal and Non- Discussion Graded Role Role playing
PO1 2. Compare and contrast different Formal Plays/ Debates/ (rubrics)
PO3 elements of the formal and non- 2. The Organization and its Team building Simulations/
PO5 formal organization. structure activities/workshop Presentations Unit Test
3. Discuss the field of organizational (essential qualities of a
behavior and its development team player) Oral reporting Oral Reporting
over time (rubrics)
4. Describe the basic components
of traditional and newer
organization forms
5. Discuss the basic
incompatibilities between
organizational and professional
models of structure.
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 Suggested Teaching/
Program Learning Time Assessment Assessment
Specific Objectives Course Content Resources
Outcomes Methodologies / Allotment Tasks Tools
Strategies
PO1 After completing this unit, students should Unit IV- STAFFING Collaborative Learning 6 hours Books Assignment Quizzes
PO3 be able to
1. Describe the process on Unit Test
PO7 1. Employee recruitment and Discussion Field work /
employee recruitment and selection policy Interview
selection policy. Graded
2. Employee Orientation, Training Recitation
2. Discuss Employee Orientation, and Compensation
Training and Compensation:
MIDTERM
EXAMINATION
After completing this unit, students should Unit V – DIRECTING Collaborative Learning 6 hours Books Assignment Quizzes
be able to: 1. Personnel Relations
1. Understand the need to foster a Interview
2. Effective Customer Relations Discussion Field work /
PO1 good employee relation. Interview (rubrics)
PO3 2. Define the sins of service.
Written report
PO5 3. Distinguish the different types of Drama (rubrics)
customer and be able to know Presentation
the strategic approach.
Unit Test

Graded
Recitation
After completing this unit, students should Unit VI – CONTROLLING Collaborative Learning 18 hours Books Assignment Quiz
be able to: 1. Employee Performance Appraisal
1. Understand the role of employee Seatwork/
PO1 2. Introduction to accounting Discussion Problem Solving
performance appraisals in the boardwork
PO2 3. Basic Books for Recordkeeping
pharmacy.
PO3 4. Financial Statements FINAL
2. Journalize and post transactions
PO5 on financial records. 5. Inventory – Management Control EXAMINATION
3. Define and classify the different 6. Risk Management
account titles.
4. Prepare the balance sheet,
income statement and cash flow.
5. Perform the different methods of
inventory control.
6. Cite the different devices in
coping against risks in pharmacy.

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Capstone Activities:
Student’s Portfolio
Part 1 A. History of Internship Areas
(Community Internship, Hospital Internship, Manufacturing Internship, Major Internship)
Part 2 A. Updated Registration of New Enterprise by FDA
B. Sample of proposal Lay-out of Drug Establishment
C. Mission / Vision
Part 3 A. Organizational Chart
B. Job Description (line organization)
Part 4 A. Preparation of Job Description, application form
B. Mock Interview
Grading Scheme:
cut off: 70%
Class Participation: recitation, unit tests, quizzes, projects, reports, assignments, etc) weight of 2.00
Comprehensive / Summative Examination (first, second and third) – weight of 1.00
Books:
Alfonso, Genaro R., et. al. Remington: the Science and Practice of Pharmacy 21st ed. Philadelphia: lippincott Williams & Wilkins
Anthony, Robert N. Accounting: Text & Cases 8th ed., Homewood, Illinois: Richard D. Irwin, Inc. 1989
Bush, Paul W., et al. Managing and Leading: 44 Lessons Learned for Pharmacist Bethesda, Maryland: ASHSP, 2008.
Carole, Martin Perfect Phrases for Perfect Interview International ed., McGraw-Hill Companies Inc., 2008.
Center for Small Entrepreneurs, Inc (CSE) Business Forms and Legal Documents Malate, Manila: CSE, 2010.
Covey, Stephen R. The 7 Habits of Highly Effective People 1st Fireside ed. New York: Simon and Schuster, 1990.
Cruz, Daniel R. Accounting for Non-Accountants Taft Ave, Manila: De La Salle University Press, 1993.
Desselle, Shane P., et al. Pharmacy Management: Essential for all Practice Setting 2nd ed., McGraw-Hill Companies Inc., 2009.
Grauner, Dennis W., et al. Pharmacoeconomics and Outcomes Case Studies USA:ACCP, 2003.
Heizer, Jay et al. Principles of Operation Management 4th ed., Prentice Hall, Singapore, 2001.
Kepner, Charles H., et al. Problem Solving and Decision-Making Princeton, New Jersey: Kepner-Tregoe Inc. 2003.
Kong, Francis J. The Early Bird Catches the Worm But the Second Mouse Gets the Cheese Success Options, Inc., 2003.
Lao, Felix Jr. M. Pharmaceutical Business Cases, Pasig, Anvil Publishing, Inc. 2006.
Lao, Felix Jr. M. Pharmaceutical Economics, Administration, and Accounting, 1st ed.: Pasig, Anvil Publishing, Inc. 2002.
Maxwell, John C. The 17 Essentials of a Team Player Nashville, Tennesee: Thomas Nelson Inc. 2002.
Nemire, Ruth e., et al. Pharmacy Student Survival Guide 2nd ed., McGraw-Hill Companies, Inc. 2009.
Peterson, Andrew M. Managing Pharmacy Practice: Principles, Strategies, and Systems CRC Press, 2004.
Sanchez, Marlo. Start and Manage Your Own Business Malate, Manila: De La Salle University Press, 1998.
Stoner, james A.F. Management 6th ed. Upper Saddle River, New Jersey: Prentice Hall, Inc. 2001.
Tregoe, Benjamin R. The New Rational Manager: An Updated Edition for a New World Princeton, New Jersey: Kepner-Tregoe Inc.
Prepared by: Date: Approved by: Date:
LEARNI MAGDALENA A. BAUTISTA, Ph D. Pharmacy
EUGENE MARC D. CERA III, MS Pharmacy, Pursuing Ph. D Pharmacy APRIL 28, 2015 DR. CECILIA D. SANTIAGO APRIL 28, 2015
MARIA KRISTEL MALLARI, MBA DEAN, SCHOOL OF PHARMACY
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