Name of Organization: HDFC BANK Corporate Guide: RAJEEV MAHAJAN Faculty Guide: FARHAT MOHSIN
S.No. Date Summary of work done Learning Outcomes
1 Week -1 Introduction and Knowledge Awareness about the
of the products that bank is products , knowledge 1-6-19 offering of products how to To use it . 8-6-19 1. Casa ( current a/c saving a/c ) How to convence customer for it . 2. FD ( fixed deposite ) Explanation about it 3. RD ( Reccuring deposite ) what are the benifits that customer can 4. Apy ( Attal pention yojna ) have
5. How to use net banking Making aware of
mobile banking and How to solve issues of net net banking explaning banking to them how this can be easier and benificial to them
2 Week -2 Same as above
Awareness about the 10-6-19 With more deep explanation products , knowledge To and awareness of products how to 16-6-19 use it . More explation How to make benifits form to customer so that their a/c they get ready for it.
WEEKLY PROGRESS REPORT
Name of student: Anubhav sharma
Name of Organization: HDFC BANK Corporate Guide: RAJEEV MAHAJAN Faculty Guide: FARHAT MOHSIN
S.No. Date Summary of work done Learning Outcomes
1 Week -3 Digitalisation Very easy and
simple to operate just 18-6-19 How to make bank a/c few steps are To digital required To go digital 23-6-19 How to make transaction online with out going to bank Once you start using net banking it will How to transfer money become very easier from one a/c to another for a/c holder to with out any formality operate and do their transaction and other All information of your a/c things . in your hand By just simple steps steps
2 Week -4 Solving issues related to Helping them by
net banking solving their issues with bank rules and Issue related to pin of debit regulations card and net banking Calling to customer Etc care telling about the issue etc
WEEKLY PROGRESS REPORT
Name of student: Anubhav sharma
Name of Organization: HDFC BANK Corporate Guide: RAJEEV MAHAJAN Faculty Guide: FARHAT MOHSIN
S.No. Date Summary of work done Learning Outcomes
1 Week -5 Making customer aware Aware about the about the hdfc bank app bank app safe and that is payzapp secure app specially for hdfc bank It is a app which is similar customer to paytm No risk of fraud Like paytm hdfc bank has transactions launched their app to give benifits to customer in a Cash back facility way of cash back or offers on transaction Special offers on special dates
2 Week -6 Telling customer about the Bill pay is also a
features of net banking attracting feature of activating customer on bill netbanking in this pay there is a automatic payment facility
Bill pay is a feature of net Which is benificial to
banking by which you can the customer pay your bills automatically. Once to set the details of No need of going any bill which you want to pay where from your a/c By just one click you can pay your bills This also give cash back to the customer on paying the bill through bill pay and the automatic deduction takes place from your account
WEEKLY PROGRESS REPORT
Name of student: Name of Organization: Corporate Guide: Faculty Guide: