BSBRES411- ANALYSE AND PRESENT

RESEARCH INFORMATION
ASSESSMENT TASK 1- RESEARCH
REPORT

Aug ,2019
MARIVIC J. VILLORA
19667
 Table of Contents

I. Executive Summary

II. Introduction

III. Overall goals

IV. Methodology

V. Findings and Conclusions

VI. Discussions

VII. Recommendations

VIII. Appendices
Executive Summary

In this case study “ Kerr Deliveries” is a service oriented organization. They are
doing courier service. The purpose of this case study is to solve the problem as an
IT expert. Without information technology it is really difficult to develop the
business. This modern era is about globalization. Company should adopt different
system for their business to stay safe in the right track. Robert Kerr is a successful
delivery company based on NSW since 1995.
Introduction

Staff type Old Staff New staff Total

Administrative staff 14 6 29
(computers)
Sales Staff 8 5 13
(laptops)
Delivery Personnel 33 17 50
(PDAs)
Overall Goals
Methodology