Business Ethics Final Exam

1.Which of the following best describes a diverse workforce?

 A company hires only African-Americans because they are part of a

protected workforce.

 A company hires only women because they are part of a protected

workforce.

 A company hires white men and women to work for their company.

 A business hires men, women and people of different races, religions,

and backgrounds.
2.Which of the following best demonstrates retaliation in the workplace?

 Jill discovers that her managers are refusing to hire older people. She
reports them, and helps participate in the case against them.

 Patty overhears a fellow manager say he doesn't interview potential

employees with names that sound African American. Patty complains about
this and is fired.

 Bill sexually harasses one of his coworkers. She reports him to

management, and they fire Bill immediately.

 John smacks a coworker, and she decides not press charges because he
is her superior.
3.Brown's Business donates used computers to a local school. What is this
an example of?

 Economic responsibility

 Philanthrophic responsibility

 Legal responsibility

 Ethical responsibility.
4.Suzie has a successful business and ascribes to the service principle of
social responsibility. What might she be doing?

 Suzie provides accounting services to her community that is very

profitable.

 Suzie sells all-natural pet shampoos and makes a profit every month.

 Suzie runs a successful business selling products made from recycled

material.

 All of these are correct.

5.What is search engine optimization?

 Using smartphones to communicate within an organization

 Using technological innovations to increase the productivity of

employees

 Using specific marketing techniques to increase the number of visitors

to a website

 Using smartphone and tablet apps to reach more customers

6.Which of these is a definition of a privacy policy?

 A legal statement covering a system used by security professionals to

lure hackers to a made-up website.

 A legal statement that reveals how the company retrieves, stores, and
analyzes technology information.

 A legal statement that defines the transmittal of computer data or space

through a network.

 A legal statement allowing the use of software without a license.

7.The Newspaper of the Bay wrote an article about the mayor that was
completely inaccurate and full of false information. Which of the following
describes the illegal act the newspaper committed?
  Service delivery

 Defamation

 Harassment

 Obscene programming
8.Which of the following answer choices includes examples of the media
industry?

 Direct mail and television

 Television and radio

 All answers are correct.

 Newspapers and the internet

9.Which of the following occurs in populism?

 The common man views businesses and the government as something to

be protected from.

 Businesses and the government offer security to the common man.

 The public appreciates the stock markets and government regulation.

 The common man resents the stock exchange market and all economic
planning.
10.Individuals in which of these groups would be considered non-market
stakeholders?

 Suppliers

 Employees

 Customers

 The media
11.Which of the following is an example of whistleblowing?


Submitting a confidential lead to a local newspaper about illegal dumping


Hiring a former federal employee to audit the books


Firing an employee for failing to show up for work


Filing a worker's compensation claim for an injured hand
12.Suzie attends Brown's Business annual meetings, inspects the company's
books, approves the sale of assets, and can sue the corporation for
mismanagement. Why is she able to do these things?

 These are her rights as a shareholder.

 These are her rights as a consumer.

 These are her rights as a CFO.

 These are her rights as a CEO.

13.Which of these is an example of product placement?

 Clean Co. offers to have its employees regularly clean up a section of

the freeway twice per month.

 Red Hot Roofers contracts with Rusty Roadrunner to have their name
written on the side of Rusty's race car.

 Pizza Palooza contracted with Metro Movie Productions to have an

actor eat a slice of their pizza in a big summer blockbuster movie.

 Tinker Tom's Toys purchases computers to donate to the local

elementary school so the students can have up-to-date technology.
14.Who is responsible for handling an issue management process?
  The public relations department and top managers

 The top managers

 The board of directors and other top managers

 The public relations department

15.A company goes through a rough patch financially. Board members

decide to try to disguise the losses on the financial statements sent out to
shareholders. They are behaving unethically in the area of _____.

 Vendor relations

 Employee relations

 Investor relations

 Customer relations
Continue

1.An employee who believes in organizational citizenship _____.

 has an eye out for their own best interest at all times.

 wants to buy stock in their company.

 believes that their company should begin a community volunteering

program.

 has an eye out for the company's best interest at all times.

2.Organizational citizenship is a perspective that employees have whereby

they _____


limit their behaviors to accomplishing duties assigned by their peers.


expand their behaviors beyond the normal duties of a business to help
competitors.
 
confine their behaviors to duties that pay overtime.


extend their behaviors beyond the normal duties of their position.

3.The Sarbanes-Oxley Act (SOX) is a law that enforces proper reporting and
oversight for publicly traded companies. What type of ethical climate will
this create?


Procedures


Law and Order


Rules


Instrumental

4.An organizational citizen will _____.

 only work independently

 never tell their friends about the company

 assist coworkers

 view their job as a paycheck

 focus on the short term

5.What is the last step of the ethical decision making process?

 Reviewing the decision

 Making a decision

 Implementing the decision

 Reviewing the decision and modifying it as necessary